PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

OV

Onenaly V.

Packaging and Containers, 1-10 employees

5.0
October 2022

Handy online payment option

Pros

Having it as a payment option makes online purchases really convenient.

Cons

It also keeps a record of your most recent purchase transactions.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

DAL

Daysi Aileen L.

Sports, 51-100 employees

5.0
October 2022

Smooth QuickBooks Online integration

Pros

Being able to accept credit card payments is a big plus and the QuickBooks Online integration really helps speed up reconciliation.

Cons

Customers need to create or already have, an account before they can pay through it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CA

Christina A.

Restaurants, 500+ employees

5.0
October 2022

Feels simple to use

Pros

Using it feels very simple and honestly that's one of the things I enjoy most about it.

Cons

Some cards can't be linked to the account.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FM

Freddy M.

Hospitality, 1-10 employees

5.0
October 2022

Secure money transfers

Pros

Sending and receiving money through PayPal feels very convenient and the level of security it provides gives me a lot of confidence.

Cons

At this point, I'm happy with everything and haven't run into anything I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RK

Redouane k.

Computer Software, 1-10 employees

5.0
October 2022

Works worldwide

Pros

It works worldwide and the most important part is that every transaction you make is very secure.

Cons

After certain transactions are flagged as suspicious, the algorithm sometimes blocks accounts without any notification.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JR

James R.

Import and Export, 1-10 employees

4.0
October 2022

Lets me send instant payments

Pros

Being able to send instant payments and transfer money anywhere in the world is a big plus.

Cons

The exchange rates could be a bit more favorable.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

VLD

Vannessa ludivine D.

Gambling & Casinos, 11-50 employees

5.0
October 2022

Always available

Pros

It saves a lot of time and is very simple to use. PayPal is a fast, secure payment method that's available 24/7 whenever I need it.

Cons

Its weak point is that usage is limited in Africa. You can only link a bank card to receive money and make payments but you can't withdraw that money at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KS

Ken S.

Wholesale, 1-10 employees

4.0
October 2022

Ensures safety

Pros

When it comes to handling money online, I really need to know it's secure and that's exactly the confidence I have with it.

Cons

My only issue is with the money transfer part because when every penny counts even small costs or deductions matter.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

RAMIR

Roqueta Ana Maria Ines R.

Real Estate, 500+ employees

5.0
October 2022

one of my favorite tools

Pros

Payments from most of my reviews are sent straight there so I end up using it almost every day and checking my balance regularly. The amount can shift when the currency has not been converted yet but converting it, using the funds and moving money to my bank is very simple. It is one of my favorite tools and the more often you use it, the more features you end up discovering.

Cons

The part I like least is the fee when transferring money to a bank. Php 50 already feels like a lot especially if you are only moving around Php 500 or a bit more. There is not really much to do about that since it is part of the business. Another downside is that you need to keep at least a Php 500 balance before you can make a transfer.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

KE

Kayla E.

Food Production, 500+ employees

4.0
October 2022

Simple navigation

Pros

Most of the time it's simple to navigate and get things done quickly.

Cons

Security settings can feel ridiculous at times.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

GR

Gabriel R.

Logistics and Supply Chain, 1-10 employees

3.0
October 2022

Unclear rules

Pros

The platform is simple to use overall although at the beginning I ran into a lot of issues because some of the rules and conditions were not clear at all.

Cons

Receiving payments feels very complicated. They do not clearly explain the minimum amounts and they also do not mention that you need to have funds on your debit card in order to link it so the whole process ends up feeling overly complicated.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

6

Functionality

5

AS

Amber S.

Environmental Services, 1-10 employees

5.0
October 2022

Efficient process

Pros

Getting paid through it is really fast and the whole process feels efficient from start to finish.

Cons

I do not have much negative to say about this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DF

Dani F.

Education Management, 51-100 employees

5.0
October 2022

Helpful checkout deals

Pros

I like the savings it offers at checkout. I can just look through the available deals in the app and use them when I pay which helps me save money.

Cons

At the moment, I don't have any complaints. It's very simple to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AP

Anita P.

Automotive, 51-100 employees

4.0
October 2022

Works for our financial needs

Pros

It works really well for our financial needs and we've been happy using it.

Cons

We don't have any particular complaints or drawbacks to mention.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

CC

Claudia C.

Higher Education, 101-500 employees

5.0
October 2022

Email notifications keep me updated

Pros

PayPal feels like a trustworthy platform that's simple to use and secure. I also appreciate its email notification system which keeps me updated in real time about any activity or movements in my account.

Cons

I haven't run into any issues while using the software so I honestly haven't found any downsides.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MA

María A.

Hospitality, 1-10 employees

5.0
October 2022

Happy to recommend it

Pros

It is amazing how simple it is to use and how secure it feels. That combination makes it a service I trust a lot and it's one I'm always happy to recommend to others.

Cons

up to this point I haven't noticed anything negative about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MF

Mayla F.

Retail, 1-10 employees

5.0
October 2022

Helps businesses expand

Pros

It really helps businesses expand while giving users a practical way to handle their payments without hassle.

Cons

I'm happy with everything and don't have any complaints at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JK

Jessica K.

Consumer Services, 500+ employees

5.0
October 2022

Simple to get around

Pros

The app is simple to get around and having a debit card option is a really useful bonus.

Cons

Currency exchange has to be done on the website rather than directly in the app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AU

Ata U.

Civil Engineering, 11-50 employees

5.0
October 2022

Keeps transactions tax accountable

Pros

Accepted by almost every brand and store worldwide which makes it really convenient for both buying and selling. It works well for local businesses, keeps transactions tax accountable and there are plenty of cashback offers and deals. Being able to buy crypto is another nice bonus.

Cons

The fraud protection still feels like an area that could be improved.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Health, Wellness and Fitness, 1-10 employees

5.0
October 2022

easy payment requests

Pros

Sending payment requests and getting paid was simple and direct.

Cons

It felt pretty similar to other payment-processing platforms out there.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9