Aaron M.
Machinery, 500+ employees
“Pay in 4 is wonderful”
Pros
Being able to split purchases instead of paying everything upfront is something I absolutely love. I use the Pay in 4 option all the time and having multiple payment plans going at once is incredibly convenient.
Cons
Fees are a bit high. They're not terrible but Venmo does offer a way to send money without those extra charges.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Ani P.
Health, Wellness and Fitness, 1-10 employees
“Helpful financing for purchases”
Pros
It's there as a payment option when I'm shopping and on certain purchase amounts I can get 0% interest for 6 months which is really useful.
Cons
Getting around the platform can be a bit confusing at times.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
kaliani C.
Legal Services, 11-50 employees
“Love the Pay in 4 feature”
Pros
One feature I keep coming back to is the Pay in 4 option. It really helps when I need to spread out payments and keep a little extra money in my pocket at the time and I end up using it a lot especially during the holiday season.
Cons
there's very little about the software that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bambi L.
Banking, 1-10 employees
“Makes me feel safe”
Pros
Using it always feels secure and that peace of mind matters a lot. The customer support team is so good and overall it's the most reliable option for making sure a transaction stays protected.
Cons
Instant transfer is a helpful feature but the no-fee option taking 1-3 days for payments still feels a bit slower than it should be.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Siisi A.
Higher Education, 500+ employees
“Default payout option for most companies”
Pros
It's simple to access and is the payout option offered by most companies and online businesses.
Cons
I haven't come across any issues with using it so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vyshnav K.
Banking, 51-100 employees
“Enjoyable experience”
Pros
Setting up an account was simple and using the platform has actually been enjoyable thanks to how user friendly it is.
Cons
customer support service didn't feel up to date.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Higher Education, 500+ employees
“Best app available”
Pros
Among payment apps, this is easily one of the best available. It feels very secure, works across many different markets and is accepted by a wide range of businesses and services. On top of that, the platform is user-friendly and simple to navigate which makes it a very appealing option for managing payments and other financial transactions.
Cons
It still is not available everywhere since some countries are not eligible to create accounts. Because of that, its usefulness is limited for people living in those locations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
mayank a.
Staffing and Recruiting, 500+ employees
“settlement happens fast”
Pros
Handling a lot of international payments meant I needed something reliable and secure and after a recommendation I decided to give this a shot even though I was unsure at first. In the end, it turned out to be a good choice. The payment processing is quick, secure and, most importantly, very simple to use. The fees do feel a little high but because the settlement happens fast, I still prefer using it for most of my international transactions.
Cons
Customer support is easily the worst part. It's incredibly frustrating to get proper help because you usually have to deal with a bot first and when it finally connects you to a support agent, they are sometimes completely unclear about the issue and not very helpful.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Sarah M.
Hospital & Health Care, 500+ employees
“Issues get sorted out quickly”
Pros
Using PayPal feels safe and secure and whenever something comes up, it gets sorted out quickly. It definitely makes day-to-day payments a bit more convenient.
Cons
At this point, I honestly haven't come across any problems with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Itzel N.
Human Resources, 51-100 employees
“Secure payments with solid protection”
Pros
Has been very convenient and the part I value most is the strong security it offers to keep data protected and help prevent fraud.
Cons
A couple of times, we've run into issues because it charged the wrong card when making payments.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Victoria W.
Retail, 1-10 employees
“Simple to follow”
Pros
Everything is simple to follow and I haven't run into any problems. It also doesn't involve a long wait which makes the whole process feel quick and convenient.
Cons
getting a refund can take some time if a payment is sent to the wrong party.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
James R.
Design, 1-10 employees
“Overpriced fees and no backup”
Pros
Paying through it is quick and convenient since I don't have to enter my card information every single time.
Cons
From a seller's side, the fees feel outrageous and as a regular user the customer support is terrible. As a buyer, despite all the promises they make, there really doesn't seem to be any protection so it is what it is.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
2
Esmund T.
Airlines/ Aviation, 1-10 employees
“Incredible speed”
Pros
From linking it to my main bank account to withdrawing funds, everything has been incredibly fast, simple and convenient. Paying for things is much quicker now and far more convenient than before. Sending money only takes a single click and the platform is simple enough for anyone to use, including senior citizens. On top of that, it's free to use for both transferring and receiving funds.
Cons
I honestly haven't run into any downsides with this software. At this point, it's the most convenient banking tool I use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
magdaline n.
Information Technology and Services, 1-10 employees
“smooth payments across sites”
Pros
This has been an excellent experience. The process of saving money and withdrawing it is especially impressive. I really appreciate how user-friendly it is and how simple it is to set up and integrate with different websites and platforms for collecting payments.
Cons
That said, one frustrating issue is that some users can get blocked without any warning and the money in their account may be frozen or held which creates a very irritating experience for the customer.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Edifon F.
Health, Wellness and Fitness, 1-10 employees
“Global payments from home”
Pros
Handling transactions worldwide is really convenient and I can do it right from home without any hassle.
Cons
The amount sent and the amount received often end up being different.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Furniture, 51-100 employees
“Mostly widely accepted system”
Pros
It’s the most widely accepted payment system. A huge number of businesses take it as a payment method which makes it really convenient to use.
Cons
One area that could be better is sending money to people who do not have an account. They often seem confused about how to claim the money and that can end up creating problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kenneth I.
Mechanical or Industrial Engineering, 51-100 employees
“Quick and accurate”
Pros
it is quick and accurate for sending money. Everything feels simple and right at your fingertips. Payments come through fast which means there's no need to wait around.
Cons
Can't think of any downsides. It's a very fast and secure product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Luc C.
Computer & Network Security, 1-10 employees
“well-designed interface”
Pros
Simple to understand, with strong security, a well-designed interface and an user-friendly user experience.
Cons
Two-factor authentication can occasionally fail unexpectedly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Information Technology and Services, 500+ employees
“Easy to send money to friends”
Pros
Sending and receiving money with friends or businesses is really simple and that's been the biggest advantage for me.
Cons
Adding a new credit card can be a bit unreliable sometimes and may take a few attempts before it connects. Other than that, I don't have any complaints right now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tanis H.
Hospital & Health Care, 500+ employees
“Secure and convenient payments”
Pros
Paying with it is really convenient and it gives me extra peace of mind and security when making purchases.
Cons
It's not accepted by every vendor so there are times when I still have to fall back on Visa or Mastercard.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9