Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AM

Aaron M.

Machinery, 500+ employees

5.0
October 2022

Pay in 4 is wonderful

Pros

Being able to split purchases instead of paying everything upfront is something I absolutely love. I use the Pay in 4 option all the time and having multiple payment plans going at once is incredibly convenient.

Cons

Fees are a bit high. They're not terrible but Venmo does offer a way to send money without those extra charges.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

AP

Ani P.

Health, Wellness and Fitness, 1-10 employees

5.0
October 2022

Helpful financing for purchases

Pros

It's there as a payment option when I'm shopping and on certain purchase amounts I can get 0% interest for 6 months which is really useful.

Cons

Getting around the platform can be a bit confusing at times.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

KC

kaliani C.

Legal Services, 11-50 employees

5.0
October 2022

Love the Pay in 4 feature

Pros

One feature I keep coming back to is the Pay in 4 option. It really helps when I need to spread out payments and keep a little extra money in my pocket at the time and I end up using it a lot especially during the holiday season.

Cons

there's very little about the software that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BL

Bambi L.

Banking, 1-10 employees

5.0
October 2022

Makes me feel safe

Pros

Using it always feels secure and that peace of mind matters a lot. The customer support team is so good and overall it's the most reliable option for making sure a transaction stays protected.

Cons

Instant transfer is a helpful feature but the no-fee option taking 1-3 days for payments still feels a bit slower than it should be.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

SA

Siisi A.

Higher Education, 500+ employees

5.0
October 2022

Default payout option for most companies

Pros

It's simple to access and is the payout option offered by most companies and online businesses.

Cons

I haven't come across any issues with using it so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VK

Vyshnav K.

Banking, 51-100 employees

5.0
October 2022

Enjoyable experience

Pros

Setting up an account was simple and using the platform has actually been enjoyable thanks to how user friendly it is.

Cons

customer support service didn't feel up to date.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Higher Education, 500+ employees

5.0
October 2022

Best app available

Pros

Among payment apps, this is easily one of the best available. It feels very secure, works across many different markets and is accepted by a wide range of businesses and services. On top of that, the platform is user-friendly and simple to navigate which makes it a very appealing option for managing payments and other financial transactions.

Cons

It still is not available everywhere since some countries are not eligible to create accounts. Because of that, its usefulness is limited for people living in those locations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MA

mayank a.

Staffing and Recruiting, 500+ employees

4.0
October 2022

settlement happens fast

Pros

Handling a lot of international payments meant I needed something reliable and secure and after a recommendation I decided to give this a shot even though I was unsure at first. In the end, it turned out to be a good choice. The payment processing is quick, secure and, most importantly, very simple to use. The fees do feel a little high but because the settlement happens fast, I still prefer using it for most of my international transactions.

Cons

Customer support is easily the worst part. It's incredibly frustrating to get proper help because you usually have to deal with a bot first and when it finally connects you to a support agent, they are sometimes completely unclear about the issue and not very helpful.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

SM

Sarah M.

Hospital & Health Care, 500+ employees

5.0
October 2022

Issues get sorted out quickly

Pros

Using PayPal feels safe and secure and whenever something comes up, it gets sorted out quickly. It definitely makes day-to-day payments a bit more convenient.

Cons

At this point, I honestly haven't come across any problems with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IN

Itzel N.

Human Resources, 51-100 employees

5.0
October 2022

Secure payments with solid protection

Pros

Has been very convenient and the part I value most is the strong security it offers to keep data protected and help prevent fraud.

Cons

A couple of times, we've run into issues because it charged the wrong card when making payments.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

VW

Victoria W.

Retail, 1-10 employees

5.0
October 2022

Simple to follow

Pros

Everything is simple to follow and I haven't run into any problems. It also doesn't involve a long wait which makes the whole process feel quick and convenient.

Cons

getting a refund can take some time if a payment is sent to the wrong party.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JR

James R.

Design, 1-10 employees

1.0
October 2022

Overpriced fees and no backup

Pros

Paying through it is quick and convenient since I don't have to enter my card information every single time.

Cons

From a seller's side, the fees feel outrageous and as a regular user the customer support is terrible. As a buyer, despite all the promises they make, there really doesn't seem to be any protection so it is what it is.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

2

ET

Esmund T.

Airlines/ Aviation, 1-10 employees

5.0
October 2022

Incredible speed

Pros

From linking it to my main bank account to withdrawing funds, everything has been incredibly fast, simple and convenient. Paying for things is much quicker now and far more convenient than before. Sending money only takes a single click and the platform is simple enough for anyone to use, including senior citizens. On top of that, it's free to use for both transferring and receiving funds.

Cons

I honestly haven't run into any downsides with this software. At this point, it's the most convenient banking tool I use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MN

magdaline n.

Information Technology and Services, 1-10 employees

5.0
October 2022

smooth payments across sites

Pros

This has been an excellent experience. The process of saving money and withdrawing it is especially impressive. I really appreciate how user-friendly it is and how simple it is to set up and integrate with different websites and platforms for collecting payments.

Cons

That said, one frustrating issue is that some users can get blocked without any warning and the money in their account may be frozen or held which creates a very irritating experience for the customer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EF

Edifon F.

Health, Wellness and Fitness, 1-10 employees

5.0
October 2022

Global payments from home

Pros

Handling transactions worldwide is really convenient and I can do it right from home without any hassle.

Cons

The amount sent and the amount received often end up being different.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Furniture, 51-100 employees

5.0
October 2022

Mostly widely accepted system

Pros

It’s the most widely accepted payment system. A huge number of businesses take it as a payment method which makes it really convenient to use.

Cons

One area that could be better is sending money to people who do not have an account. They often seem confused about how to claim the money and that can end up creating problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KI

Kenneth I.

Mechanical or Industrial Engineering, 51-100 employees

5.0
October 2022

Quick and accurate

Pros

it is quick and accurate for sending money. Everything feels simple and right at your fingertips. Payments come through fast which means there's no need to wait around.

Cons

Can't think of any downsides. It's a very fast and secure product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LC

Luc C.

Computer & Network Security, 1-10 employees

4.0
October 2022

well-designed interface

Pros

Simple to understand, with strong security, a well-designed interface and an user-friendly user experience.

Cons

Two-factor authentication can occasionally fail unexpectedly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Information Technology and Services, 500+ employees

5.0
October 2022

Easy to send money to friends

Pros

Sending and receiving money with friends or businesses is really simple and that's been the biggest advantage for me.

Cons

Adding a new credit card can be a bit unreliable sometimes and may take a few attempts before it connects. Other than that, I don't have any complaints right now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TH

Tanis H.

Hospital & Health Care, 500+ employees

5.0
October 2022

Secure and convenient payments

Pros

Paying with it is really convenient and it gives me extra peace of mind and security when making purchases.

Cons

It's not accepted by every vendor so there are times when I still have to fall back on Visa or Mastercard.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9