PayPal Software Reviews

“The standard for managing online payments”

Pros

It is basically the standard for managing online payments and you can find integrations with pretty much every e-commerce platform out there.

Cons

Nothing major to complain about, if anything, the setup can sometimes be a little less simple than expected.

“Organized website”

Pros

Right away, the website felt well organized and very user friendly which makes everything simpler to navigate. Another thing I really appreciate is the customer service since they're always pleasant to deal with and genuinely willing to help resolve any issue.

Cons

App's customization can be better. It would be nice to have more ways to personalize it to fit your preferences like changing the background, font colors and similar design options.

“Comes with an app”

Pros

I really appreciate that it also comes with a mobile app so I can use it right from my phone whenever I need to.

Cons

Money can take quite a while to show up in the account.

“Accepted across major stores”

Pros

Payments go through quickly and securely and using it with online e-commerce platforms is very simple. It's also widely accepted across all the major shops and stores.

Cons

Up to this point, I haven't run into any problems with it at all.

“They respond quickly”

Pros

It has been really simple. Sending and receiving money, along with paying invoices, is about as simple as it gets with this platform. I also appreciate the security it offers and the fact that they stand behind the service and respond quickly when problems come up.

Cons

My only real concern is the friends and family option since it can be misleading for some people because you do not get protection when using it. That said, if it is truly being used just for friends and family, then it works as intended.

“Valuable partnerships with different financial institutions”

Pros

It has a fast collection system and partnerships with different financial institutions around the world which is very beneficial when selling and receiving money from clients located in different countries.

Cons

When it carries out data verification, it can sometimes take quite a while since they may keep you waiting up to ten days to receive a payment even when the amount is small.

“Clear communication”

Pros

Feels safe and the platform is user-friendly. Communication is also clear and helpful.

Cons

I haven't noticed any issues so far. It has been very reliable and works very well.

“Custom invoices that fit every client”

Pros

Being able to create my own invoice design is a big plus and I can tailor it to each customer when needed or stick with the same layout for everyone.

Cons

I'm still getting familiar with how everything works so I can't really say I have any dislikes at this point.

“Powerful reporting features”

Pros

Using it is incredibly simple and the reporting features are really strong.

Cons

When I ran into a problem, it took several calls to support before everything was finally resolved.

“Works well for everything”

Pros

Works really well for both personal and business use and the whole platform is very simple to navigate.

Cons

The fees seem to get updated all the time and it feels like there's a charge for just about everything.

“Popular platform with quick cashouts”

Pros

this has been very convenient. A lot of people already pay with it so sending payment requests is simple and cashing out is just as simple. That overall convenience is what I appreciate most.

Cons

At times, it can be a bit confusing to figure out where a payment actually came from.

“Great for money management”

Pros

Using this software is very simple and it helps you manage your money in a really effective way. The currencies it supports are especially valuable when you live in a different country like the United States since you can receive and bring in dollars from abroad.

Cons

Customer support could be better, having a 24-hour chat option would be excellent.

“protects the buyer”

Pros

It's fast and simple to use and it does a good job of protecting the buyer.

Cons

Customer service can be slow to respond at times.

“A payment processor I trust”

Pros

It gives me a real sense of security because it's a payment processor I trust. I'd definitely recommend it.

Cons

I honestly don't have any negative feedback to share about this platform.

“Its versatility stands out”

Pros

Its usability and versatility really stand out when managing payments, whether I'm using the web version or the mobile app.

Cons

The part I like least is the high fee charged on every transaction when using it as a payment gateway for e-commerce. I don't use it anymore.

“Fast access to saved cards”

Pros

Paying through PayPal is convenient and getting to my saved cards takes almost no time. The payment options are simple which makes checkout feel quick and hassle-free.

Cons

Recovering a forgotten account takes longer than it should and having to go through customer service makes the whole process feel pretty drawn out.

“Handy backup account options”

Pros

It's helpful that I can link additional accounts and use them as backups whenever needed.

Cons

At this point, I don't really have any complaints to mention.

“My account was hacked”

Pros

Sending money through it is really convenient when you'd rather not share any personal information during the transaction.

Cons

My biggest concern is the security. My account has been hacked before and I've heard plenty of other people mention running into the same problem.

“Credit card payments made simple”

Pros

Being able to use my credit card through it is really convenient and I can also send money using my credit card without any issues.

Cons

Every now and then, it freezes when I'm trying to transfer money to my bank.

“No worry about losing funds”

Pros

Using it for receiving money and paying bills feels very secure so I don't have to worry about losing funds or having trouble getting payments.

Cons

I really haven't had any problems with this software and whenever something does come up, it gets resolved quickly.