PayPal Software Reviews

“strong security”

Pros

This is a platform I can genuinely count on. Transactions are quick and easy to access and the security feels strong and well thought out which really matches what I look for in a quality service.

Cons

At times things like dispute resolution can seem a little slow or not fully clear. Still, I understand that's likely because of the extra security measures in place.

“helpful during checkout”

Pros

Having this gave me more ways to present payment options to my clients which has been really helpful during checkout. It's also very simple to use and that convenience works well for both sides.

Cons

The fees they deduct from transactions when moving funds to the bank are not ideal. Customer support also needs improvement.

“left due to security concerns”

Pros

Sending money in different currencies through PayPal was useful. At my previous job, I sold equipment on eBay so having a PayPal account was necessary.

Cons

I ended up deleting my account after hackers got into it and accessed my account and banking details.

“instant access to funds”

Pros

The setup was quick and using it day to day has been just as simple. It lets you send, receive and manage money fast and the biggest advantage is that the funds show up instantly.

Cons

Transaction fees are fairly high especially for businesses. That said, I use it for a high-volume business and the benefits still outweigh that downside by a wide margin.

“Fast responses from the support team”

Pros

One thing that really works well here is how quickly the customer support team replies. The invoicing is simple to use, the refund tracking section is simple to access and anytime there's a problem, I get notified right away.

Cons

it logs me out after a few weeks. Other than that, I really enjoy using the app and I appreciate that it remembers my login.

“No app access in my country”

Pros

It gives me a way to receive payments from international clients. When you do not have an international bank account, PayPal is really useful to have.

Cons

my country does not have access to the app. I wish we were included because the web login works perfectly fine but having the app available would be much better.

“My go-to option”

Pros

Whenever I pay for something online it is usually the option I go with. I started using it because it feels secure and it handles international payments well especially compared with my credit cards that charge much higher fees.

Cons

The part that frustrates me is the customer support. Getting through to an actual person when there's a problem is really difficult and some disputes seem to be decided automatically which means certain requests can get overlooked or ignored.

“satisfied with the service”

Pros

Getting good value for money matters a lot and it gives that sense of credibility and reassurance that your money is being handled safely.

Cons

I've been using it for the past 10 years and I'm genuinely satisfied with the service. I don't have anything negative to say about it, it's been an excellent company to use.

“Simplest finance platform”

Pros

Among the finance platforms we use, this is one of the simplest to work with. It makes it convenient to link our business payments and send money in different currencies to whatever account we need the funds deposited into.

Cons

Fees are the biggest downside. PayPal's pricing can get pretty expensive if you don't fully understand how to use it the right way especially when you have to convert money from one currency to another which it tends to push quite often.

“best option out there”

Pros

Sending money, paying someone, requesting payment and moving funds around is incredibly simple. It handles all of that really well and honestly I think it's one of the best options out there.

Cons

The part I'm not happy with is the fees that come with it. I really think they could improve that and do much better than what they charge now.

“easy to locate funds”

Pros

I originally started using PayPal when it became the default payment option on eBay. Sending, receiving and locating funds is really easy, whether I'm paying for a purchase or reimbursing someone for dinner.

Cons

There really aren't many downsides to it. If anything, the fees tied to certain payment types and sending or receiving money can be a bit of a drawback though I understand that's part of how they operate as a business.

“Support team goes above and beyond”

Pros

It has been really solid for me and I've used it for years. Whenever something goes wrong, their support is helpful and they assist with refunds. It's simple to use and the invoicing features are simple to understand as well.

Cons

It would be better if they included more programs or perks with the account especially as an incentive for long-term users. Aside from that, everything has been good.

“don't have to share credit card details anymore”

Pros

I really appreciate not having to give my credit card details to random websites and just using the PayPal checkout button instead. That part feels much safer and I really like it.

Cons

My account was put on hold once for around 21 days and I really didn't like that. I also dislike how they freeze accounts and charge pretty high transaction fees.

“Paypal covers all my payments”

Pros

From handling everyday payments to managing the balance in my account, it gives me plenty of ways to use my money. I can set up direct deposit, move funds, send money to friends and use it across a lot of ecommerce sites when I shop online. On top of that, it does a really good job of keeping me updated with account activity and statements and it alerts me when something about a transaction seems unusual.

Cons

The app experience especially on iOS, still feels like it needs work compared with other peer-to-peer payment apps. Face ID login is not as smooth as it should be some screens take a while to load and scrolling through the app can feel sluggish and not very user-friendly.

“Fast transfers for every need”

Pros

Being able to send money to family, friends and even for business purposes, while also receiving it quickly, has been really useful.

Cons

Fees for sending money to an outside source can be inconvenient at times although the service is still simple to use.

“Debit card makes payments convenient”

Pros

Its not complicated at all and the debit card makes everything even more convenient. With the card, there's no need to transfer money into the PayPal account anymore.

Cons

they lock the account fairly often and then you have to go through several steps to prove your identity and explain what you're doing and using it for.

“Works well for businesses of all sizes”

Pros

It feels like a simple tool for handling secure online payments. It's accepted almost everywhere as a payment method and works well for businesses of all sizes, from small companies to large ones.

Cons

At times the fees are a little confusing since there are so many different products available. I also felt that adding a direct debit date and getting it set up was a bit difficult. On top of that because it's so widely used, scammers sometimes try to take advantage of it.

“Quick phone payments”

Pros

Sending and receiving money through the PayPal app on my phone is really convenient. I don't have to deal with waiting for checks to arrive in the mail anymore.

Cons

It is a very convenient way to handle money transactions with our customers although it does sometimes take a few days for the funds to come through.

“Trusted by everyone”

Pros

Using it has been really convenient. It's widely trusted, simple to use and makes sending or receiving money pretty simple. It also gives customers extra confidence and peace of mind when they're paying online.

Cons

The fees can add up over time and when something goes wrong, things like refunds, disputes or account reviews can sometimes take longer than expected.

“feels trustworthy”

Pros

Being a well-known platform helps but it's also pretty simple to use and feels trustworthy. The payment turnaround is reasonably fast and I've used it for years without running into any problems, whether the transactions were large or small.

Cons

Compared with Venmo, the payment turnaround doesn't feel quite as fast and I do sometimes question whether there could be privacy concerns with PayPal. It also doesn't offer features as advanced as some other services though it's still a solid, high-quality platform.