PayPal Software Reviews

“Simple for everyone”

Pros

It has been really simple for me to use, both as a customer and from the business side. The transaction layout is very clear and simple which makes managing data much easier. The invoicing tools PayPal offers are also very simple to work with. Overall it's an excellent tool no matter how you're using it.

Cons

Honestly there isn't much I can complain about with it. It's very user-friendly and makes both sending and receiving payments simple.

“Payment method that people trust”

Pros

This platform made the payment process fast, familiar and convenient for customers. Offering a payment method people already trust helped checkout feel more smooth and secure.

Cons

What I liked least about it was the fees along with the occasional holds or delays in accessing funds. It's definitely convenient but when a payment gets held or support takes too long to fix a problem, it becomes frustrating for a business that needs timely access to its money.

“huge global reach”

Pros

The set up is uncomplicated and the interface is simple enough that sending, receiving and managing payments feels simple right away. The invoicing feature is especially handy for freelancers since I can create and send invoices in just a short time. PayPal also offers dependable package tracking and a basic view of expenses which helps with day-to-day use. The biggest advantage for me is how widely accepted it is around the world.

Cons

The transaction and currency conversion fees take away from the overall value especially when I'm working with international clients. Customer support can be inconsistent when disputes come up which is frustrating. I've also noticed a small issue with occasional delays in payment transfers. On top of that, the expense tracking and data management tools feel somewhat limited.

“improved customer care”

Pros

Their customer support has improved a lot and the value you get for the cost of doing business on the platform is much better now. It feels a lot more secure and the service is impressively fast these days.

Cons

Only thing I'd point out is that the interface feels a little too bright. Other than that I really don't have any complaints.

“Widely accepted”

Pros

It was easy to get started with even without much technical know-how. It's accepted in a lot of places which makes it especially useful for international transactions. Sending and receiving money usually happens fast and the buyer protection adds peace of mind when shopping online. The mobile app is practical too since it makes it simple to keep an eye on transactions while away from a computer.

Cons

Fees can add up quickly particularly for international transfers or when using it for business. There are also times when payments get put on hold for a while which is frustrating if you need the money right away. On top of that, customer support isn't always quick to get back to you depending on the situation.

“convenient payments and invoicing”

Pros

Since it is accepted in so many places it is really convenient for both personal use and business payments. Transactions usually go through efficiently and features like invoicing, transaction tracking and buyer and seller protection add a lot of value. It is especially useful for handling international payments without having to deal with complicated banking procedures.

Cons

The fees can feel fairly expensive particularly if you use it often or send and receive international payments. There are also times when account limitations or verification reviews interrupt transactions and force you to go through extra steps before everything is resolved. On top of that, the interface can seem a bit disconnected between different sections and features.

“Userfriendly software”

Pros

Sending and receiving money across different countries is the part I appreciate most. The platform is very user-friendly and works well for both personal use and business transactions. Checkout is quick and it connects without much trouble to online stores and invoicing tools. Another big plus is the added sense of security since payments are protected and there is the option to open disputes when something goes wrong.

Cons

Transaction fees can get quite high especially for international payments or currency conversions. There are also times when account limitations or fund holds happen and that can be really frustrating when the reasons are not clearly explained. On top of that, customer support is sometimes slow and hard to reach when the issue is urgent.

“useful CRM integrations”

Pros

Collecting and sending payments is very simple with this. Getting it set up on both my phone and computer was easy and it also works with many other CRM systems through integrations.

Cons

The statement paperwork is very difficult to use. I have to download each individual statement just to review it and there is no search option which makes the process frustrating.

“Paypal works almost everywhere”

Pros

It is accepted in so many places and a lot of people I know already use it which makes peer-to-peer payments really convenient.

Cons

I got an invoice for a product I didn't recognize and even though I called right away to have it removed, it was later confirmed to be a scam.

“fantastic Venmo integration”

Pros

Using it has been really simple and the new Venmo integration has been a big plus. Being able to send invoices is something I really appreciate too.

Cons

Some transactions can still take a while to get approved. I'm hoping that now that my identity is verified, I won't run into those delays anymore.

“Fast international transfers”

Pros

I can usually move the money to my Canadian bank account within a few business days. Pay in 4 has also helped make online purchases a lot more manageable.

Cons

Features such as Pay in 4 or Split the Bill do not work with every merchant even if PayPal appears as a checkout option. International transfers can also still take a few business days before the funds are fully settled in my bank account.

“efficient performance”

Pros

I rely on it for monthly billing for running my side business and offering future predictions and it has been very dependable. Payments go through efficiently and I really haven't had any problems with them.

Cons

Honestly there hasn't been anything to complain about in the last few years. Back around 2020 I did have a chargeback case that PayPal settled against me which I felt was unfair but since then I've had a few others that were resolved in my favor.

“Would recommend it”

Pros

This has been a really solid experience. The service is simple to use and it gives me a strong sense of security whenever I pay for products or services. It also speeds things up for us since both returning and first-time customers can pay through their PayPal accounts at checkout which makes delivering our services much quicker.

Cons

There is not much for me to complain about because it does exactly what I need it to do. I have even recommended it and helped friends and family get started with it.

“well-known platform”

Pros

PayPal is a well-known platform and feels like a secure way to send and receive money. I have been using it for years and have run into very few problems overall. One thing I always pay attention to is anything suspicious like a strange email and I make sure not to click email links. Instead, I go straight to the PayPal app or website to sign in and check things myself. When I have had issues with purchases not arriving, PayPal has been helpful in handling disputes.

Cons

The biggest inconvenience I have had with it has been trying to update my name so it matches my current legal name. The documents they require are difficult for me to obtain right now. Aside from that, I really do love using PayPal.

“amazing payment tracking”

Pros

Being able to use my email for payments is really convenient and I also appreciate that it keeps a record of how much I've sent to one person compared with someone else.

Cons

Something that bothers me is how it can take several days to move money from other accounts and then they charge extra if you want the transfer to happen faster. Since you're already using the platform, that really feels like it should be included for free.

“Well-structured interface”

Pros

Managing expenses with this app feels very simple and the interface is really well designed. Since it's free, it offers excellent value too. Support is impressively quick especially with the chatbot handling most questions right away. Another big plus is invoicing because you can create invoices directly in the app. On top of that, I've barely run into any bugs or problems.

Cons

Most of the time I still end up using my banking app because it's more direct and payments don't have the same delay. Because of that, a banking app feels a bit simpler to use overall.

“Paypal always has my back”

Pros

After using it for years, I really appreciate how simple it makes online purchases. On top of that, it does a good job of standing behind the customer whenever something goes wrong.

Cons

I do not have any real complaints. The only issue that comes to mind is that when I had a dispute, it was a little difficult at first to figure out where to submit the information.

“simple to integrate”

Pros

It feels very user friendly, is simple to integrate and makes direct payments accessible to just about everyone. I also really appreciate the dispute resolution process and how customer-friendly it is.

Cons

Wish it offered a direct way to move funds from PayPal straight to Venmo. Since both platforms are owned by the same company, being able to transfer balances between them would be really helpful.

“Cooperative support team”

Pros

Using it has been simple from the start and the support team has been very helpful whenever needed. It offers solid value for the money and features like invoicing, reliability and security make it a dependable option. Even when bugs or issues come up, the overall experience still feels worthwhile.

Cons

There are no downsides to it.

“trusted worldwide payments”

Pros

Transfers arrive within the expected timeframe, getting paid from anywhere in the world feels secure and it's also accepted by a lot of people and businesses.

Cons

The account verification process takes far too long and it really needs to be faster and more convenient to match the way things are changing today.