PayPal Software Reviews

“easy to figure out”

Pros

Found it user-friendly and it does not take much effort to figure out how everything works. Another big plus is that most people already use it to pay and receive money which makes it very convenient.

Cons

Getting a refund or disputing an incorrect charge can be pretty frustrating. The process tends to take quite a while so refunds are not usually handled as quickly as I would like.

“great for online payments”

Pros

Paying other people directly and sending or receiving money online is really simple with this app.

Cons

The part I don't care for is how much they charge to transfer my money into my account and there's also a fee when sending money.

“Tracks expenses”

Pros

It has been amazing for making quick, efficient transactions. I can also keep track of expenses and handle invoices while feeling confident about the security.

Cons

It seems to need updates especially when it happens right as I'm trying to send a payment. Aside from that, it's still a really solid app.

“works well for online payments”

Pros

I use it both for some business payments and for faster transactions. It's especially useful for digital activities and online purchases.

Cons

Transaction fees can be high on certain international operations. Customer support can also take a while to handle some disputes or account verification issues.

“Solid payment protection tools”

Pros

It offers a wide range of products that support payment relationships and help protect both the sender and the receiver which is something I really value.

Cons

Not being able to have separate personal and business accounts bothers me since everything is tied to the same social.

“makes payments convenient”

Pros

Using it to receive payments has been very convenient and transferring money to my bank account is simple. It usually only takes a few days for the funds to show up in my bank account.

Cons

The currency conversion fees are higher than with some other services which is a downside. Still, it remains a very convenient platform to use.

“accepted everywhere”

Pros

It has been really convenient for me and simple to manage. It's accepted by so many places which makes paying for things a lot more practical. I also feel confident that my payments are secure.

Cons

instant transfers sometimes come with a fee. Also, customer service can be hard to reach and getting quick support is something I really value.

“Offers multiple payment options”

Pros

I appreciate how many payment options it offers. Having the full payment history available in one place is also really helpful.

Cons

Since there are so many payment platforms out there, this will not be everyone's first choice. Still, that only comes up once in a while.

“Unmatched flexibility”

Pros

Having lots of ways to use it is a big plus. I can link it to my eBay account, shop without any hassle and the pay later option is really helpful too.

Cons

Transferring money to my bank account has caused issues. I also wish it offered more features when switching between different accounts.

“easy to use”

Pros

Its so easy to use and I can move through the system without any trouble. Whenever I log in, I'm able to find everything I need without wasting time searching around.

Cons

Nothing to complain about. Both the app and the website are very simple to navigate and I haven't run into any problems at all.

“Useful app”

Pros

Using it has been really convenient and the mobile app works well. Being able to send money privately is a nice feature for privacy. It's also very simple to use.

Cons

There are a few too many steps when logging in. I'd rather have auto-login or not have to type my password every single time.

“I trust it”

Pros

It is the payment method I trust most because it feels secure and simple to use every time. It really gives me confidence whenever I need to make a payment.

Cons

A few parts are still a bit confusing to me especially the rewards and cashback programs. I have never really used those features.

“awesome fraud protection features”

Pros

PayPal feels reliable when it comes to handling transactions and its fraud protection features make users feel a lot more secure and confident about using the platform.

Cons

The fees are something you have to keep in mind if you choose to use the service which is pretty normal for a payment or commerce platform. They are not surprising at all but they are still probably the part I like the least.

“Simplest platform out there”

Pros

It is the simplest payment platform I've used. It handles pretty much everything I need and also works like a secure online bank.

Cons

The rewards on their credit cards aren't the strongest and the APR is pretty high. That's really my only complaint. The perks could definitely be better.

“Quick setup and fast access”

Pros

Getting started with it was really simple and I was able to access my money quickly and collect payments without any hassle.

Cons

I don't appreciate the transaction fees especially when using it for transaction-based collections. Customer service can also be frustrating at times.

“peace of mind”

Pros

It's pretty simple to handle. I've also appreciated being able to send invoices to my customers and overall it gives me a sense of security.

Cons

One thing I've liked least is that I've dealt with fraudulent activity before and it wasn't something that could be resolved right away.

“Hassle-free transactions”

Pros

Making transactions with it is really simple, whether I'm paying locally or sending money overseas. The whole process feels simple and hassle-free which is why I end up using it all the time.

Cons

I haven't run into anything that would make me stop using it. I've used it for years and I really haven't had any bad experiences with it.

“Well laid out”

Pros

It has become more and more convenient over time. The clean, simple layout works really well for sending invoices especially for a small business or independent contractor. I almost never run into bugs or glitches. Even the free version gives me plenty to work with, including the option to create a custom PayPal.me link which makes it much easier to share my business and get paid. On the few occasions I've contacted customer support, the messaging system has felt a little outdated but I usually get a response the same day.

Cons

A couple of times, I had to contact PayPal support to request a refund for something I purchased. The messaging system can feel somewhat buggy and support usually ends up calling back by phone anyway. I'm not a big fan of having to deal with that part but the agents do seem knowledgeable and usually handle things efficiently.

“effortless payments”

Pros

PayPal is simple to operate, whether you're brand new to it or have been using the platform for years. Sending money to a friend or family member, transferring funds or even paying a bill takes less than 30 seconds.

Cons

Nothing at all. It really seems to have covered everything in the way the platform is set up. Since it's so user-friendly and useful so often, I honestly don't have any complaints.

“budget-friendly option”

Pros

Amazing how convenient, affordable and user-friendly it is. I can also manage multiple "shops" or locations under one setup with the same account which has been really helpful. Another plus is being able to send clear, easy-to-read invoices straight to my clients with all the important details they need.

Cons

I can't speak to a live person anymore when I run into a customer service issue. The AI assistant is pretty underwhelming and it takes far too long to get answers to my questions.