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Overview
PrimeCare by RedSail Technologies is a cloud‑enabled pharmacy management suite built for long‑term care (LTC) and combo‑shop pharmacies. It is highly rated by users for its robustness and customizable features, though adoption requires training and time. However, it streamlines workflow, billing, inventory, compliance, and facility communication.
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Starting Price
Custom
PrimeCare Specifications
Sales Orders
Invoicing
Sales Tracking
Customer Management
What Is PrimeCare?
PrimeCare is a scalable, on-premise pharmacy management software that serves as a central hub for long-term care pharmacy operations. It centralizes prescription management, patient billing, and compliance documentation. The system is designed to integrate with a wide range of external systems, including eMARs (Electronic Medication Administration Records) and e-prescribing platforms, to enhance communication and patient care.
PrimeCare Pricing
Pricing for PrimeCare is available upon request and varies depending on pharmacy size and specific requirements.
PrimeCare Integrations
PrimeCare integrates with over 200 different services and interfaces. It uses industry-standard protocols to connect with various platforms, including:
- WebConnect
- RedSail Pay
- RedSail SmartFax
Who Is PrimeCare For?
PrimeCare software is designed for small to large long-term care and combo-shop pharmacies. It is particularly suitable for pharmacies that require a robust system for managing complex workflows, including short-cycle dispensing and multi-location operations.
Is PrimeCare Right For You?
If you are looking for a mature and reliable software solution, then PrimeCare is the right one. The system is highly scalable, making it an ideal choice for growing long-term care pharmacies that need a system to handle increasing transaction volumes and complex billing requirements. Its extensive list of integrations and compliance-focused features ensures pharmacies can meet regulatory demands while improving operational efficiency.
Still not sure about PrimeCare? Contact our support team at (661) 384-7070 for further guidance.
PrimeCare Features
PrimeCare features seamless connectivity with more than 200 government and industry-compliant systems. This extensive integration network enables pharmacies to exchange data efficiently with third-party services like ePrescribing, eMARs, billing platforms, and inventory systems. It ensures interoperability, reduces manual entry, and helps pharmacies maintain compliance with evolving regulatory and operational standards.
The software automates the entire billing cycle, including assigning price plans and managing charge accounts based on each facility's setup. It also handles prescription rebilling when payer status changes occur—minimizing errors and revenue loss. This helps pharmacies maintain accurate financial records and reduces the manual workload for billing and insurance coordination.
Designed for long-term care pharmacies, PrimeCare supports short-cycle dispensing options like 7-day, 14-day, or even custom intervals. Fill lists allow pharmacies to manage the fill process and billing separately, with different transaction dates. This level of flexibility accommodates varying facility preferences and ensures accurate medication delivery schedules.
PrimeCare's "Pharmacy at a Glance" dashboard provides real-time visibility into order processing and workflow status. Pharmacies can instantly track prescriptions, identify workflow bottlenecks, and monitor staff performance. This data-driven approach helps improve operational efficiency and ensures that orders are completed on time and in compliance with regulations.
Pharmacists can create and assign therapeutic interchange plans tailored to specific facilities. These substitution protocols ensure that appropriate alternative medications are dispensed when needed, improving patient safety and treatment consistency. This feature also supports cost control and helps pharmacies meet the unique medication policies of each long-term care facility.
