Restroworks Reviews

“reliable billing for outlets”

Pros

We've been using this billing system at our Zorba Entertainment outlets for the last four years and it has been a very strong solution for managing billing. The support team is also very helpful and the system has stayed free from bugs and major issues.

Cons

I really don't have any complaints. The system is simple to use and whenever something gets stuck, we can reach support right away and get it resolved at the same time.

“Great CRM”

Pros

Billing gets done quickly with this POS application and the whole process becomes much simpler with just a few clicks. The CRM feature is really helpful for keeping a database of regular customers. It also keeps up with newer technology and supports integration with other online platforms like Swiggy, Zomato and Magicpin.

Cons

The downside is that everything depends on the IoT device, so if that goes down, the application stops working too. Only one system can continue to work without the IoT setup.

“A great restaurant billing partner”

Pros

This has been the best billing software for managing our restaurant operations. The customer support team is excellent and available 24/7 whenever needed. We use this system across all Dough and Cream outlets and I can honestly say it delivers real value for money.

Cons

There really haven't been any issues with the billing side of things.

“good overall”

Pros

From day one, the restaurant has been running without any problems. It really helps the team manage daily operations efficiently and the application stays quick with billing that works fast even during busy peak hours.

Cons

Whenever something comes up, we get in touch with the relevant team at Restroworks and they fix it immediately. We really do not have any dislikes .

“all-in-one system that actually works”

Pros

The product has been really good and I'm very happy with the application. We use it for everything, from POS to inventory and reporting.

Cons

No complaints because I'm happy with the complete solution. If anything ever comes up, their support team is available 24/7.

“Feature packed tool”

Pros

Right from POS billing, it covers pretty much everything a restaurant needs. The dine-in and takeaway flow comes with all the necessary features. The delivery integration also makes order receiving and settlement much more convenient. Reporting is useful too, since we can pull all kinds of reports for clusters. Overall, it is a simple and user-friendly POS for restaurants.

Cons

There were a few problems with the integration but once the setup was completed, it started working properly. Other than that, there is no major issue, though syncing does have occasional problems.

“Impressive features”

Pros

Its been super easy runningday-to-day billing with this tool and the online integration helps keep operations organized without much effort. It has been very useful for quicker, more accurate billing with fewer mistakes. The platform also gives us a strong variety of reports, including centralized enterprise outlet sales and menu mix reports that help with audit needs. On top of that, live reporting is available from anywhere through the Cockpit app and all sales information stays securely stored on the cloud, so it can be accessed anytime from any location.

Cons

Its billing table view stops working but whenever we reach out to the support team, they resolve it right away. Other than that, there is nothing really to complain about and overall it has been a good application.

“perfect for us”

Pros

Very convenient to handle the application in daily operations and it's simple to use on a regular basis. Their customer support is available 24/7 and responds quickly whenever we need help. One of the strongest features is the reporting system. It gives us clear, simple reports that make it easy to understand outlet-wise sales and track performance across all channels.

Cons

We don't have any particular complaints. The system is user-friendly and the customer support has been excellent.

“Delivery integration really works”

Pros

It's really convenient for dine-in, takeaway and delivery orders. We recently connected it with our delivery partners and now orders come in automatically that saves a lot of effort. Managing menu items across multiple categories is also quite simple. Their support team has been very helpful too.

Cons

Sometimes when the internet is slow or unavailable, we have to switch to offline billing. Other than that, everything works well.

“Ideal for us”

Pros

Using this tool has been a really positive experience for our restaurant. It helps organize day-to-day operations much better and makes sales tracking and performance monitoring simpler with its detailed reports. Managing orders and updating the menu is also quite convenient that cuts down on manual effort, especially during peak hours. Another thing worth mentioning is the support team, as they are usually responsive and helpful whenever we need help with setup, configuration or troubleshooting.

Cons

A few configurations and advanced options do take some time to understand especially for someone new to the system. Certain reports and settings can also feel a bit complicated at first until you get used to how everything works. There are also occasional moments when the application feels slow.

“Good for daily operations”

Pros

It has been really useful for our daily operations, especially when it comes to taking orders. We use QR ordering and that helps a lot since the orders go straight into the application. It also works very well with the kitchen display system making it simple to check and manage orders. I'm able to update the service team information whenever needed. We also use auto offers in the application that helps operations run more efficiently. The support team has been very helpful as well and we have multiple integrations within this application.

Cons

There's nothing I dislike yet.

“Excellent tool”

Pros

The billing screen is very simple that helps us assist customers quickly. It also gives clear, detailed reports that are simple to read and genuinely useful for making daily financial decisions in the business. Also, the support team is very responsive and available 24/7 whenever help is needed. The Cockpit app is another really useful feature because it lets us track real-time sales data from anywhere.

Cons

We have been using it for a long time and are fully satisfied with it, so at this point we do not have anything to dislike.

“Offers fast POS for busy restaurants”

Pros

Running a high-volume restaurant feels much more manageable with this POS. It's fast, simple to use and handles table management, split billing and quick service really well. The contactless dining options are also very useful, especially RestroSCAN for QR-based ordering, RestroGO for self-ordering kiosks and RestroAPP for food delivery. Another big advantage is having a centralized system that lets us manage menus, pricing and operational data across multiple branches in real time.

Cons

Application has been working well for us and at this point I don't really have anything to complain about. Whenever we need help, the support team is available.

“Five stars from me!”

Pros

It has been the best restaurant management software for handling billing. The system runs without bugs and comes with integration for Swiggy and Zomato that makes online ordering much more convenient. We use this billing software across our outlets and it has been excellent value for money. The support team is also very good.

Cons

I do not have any dislikes.

“Impressive results”

Pros

Right from the billing side, this has been a really strong solution, especially with the set course menu functionality. The Zomato and Swiggy integration works very well too. The reports are quite useful, especially payment details, bill-wise sales and bill item sales reports. On top of that, the support team is reliable and available 24/7.

Cons

I do not have any complaints because I am happy with the complete solution.

“Great tool!”

Pros

Everything is available in one place that makes this a really strong solution to work with. The billing section includes several useful reports, such as bill-wise sales reports and payment details reports. Alsoo, the support team has been excellent and is available 24/7 whenever needed.

Cons

Do not have any complaints at this point and I am happy with the overall solution. There is nothing specific that feels missing from the application.

“Suits us well!”

Pros

This is a fully capable solution for an F&B business. Reports such as sales reports and payment detail reports are really useful in day-to-day operations. Their support team is also good and available 24/7. It connects directly with Zomato and Swiggy that makes things much more convenient for users.

Cons

I do not have any real complaints about the overall solution. There are no specific cons that stand out to me.

“positive experience”

Pros

It is a very strong billing solution for us. It helps cut down on theft and keeps detailed logs for every single bill, including table transfers and item transfers. The reports are genuinely useful and the cockpit application is excellent to have around because it's so handy.

Cons

I honestly don't have any issues to point out. I also haven't felt that any specific feature is missing.

“restaurant billing that delivers”

Pros

Running billing operations has become simple across all our restaurant outlets. The system handles dine-in, takeaway and delivery well and the tab-based order punching works nicely for each of them. Printing and the other integration options are also simple to use.

Cons

I faced occasional printing issues but the support team helps us handle them when they come up. Overall, it is working well now.

“Overall had a great experience”

Pros

We've been using it for the last 7 years and billing, inventory and support have all worked without any issues. The team has been very supportive throughout and we're genuinely happy with the service and comfortable recommending it to others.

Cons

Up to this point, I really haven't come across anything to dislike. Everything has been going well and we haven't faced any issues with Restroworks so far.