Restroworks Reviews

“Great for billing”

Pros

The billing system is great, we are using it at our restaurant for more than four years. The support team is very helpful, the system is user-friendly and they provide really good tools for learning it. It delivers true value for the money.

Cons

There's really nothing I dislike about it. Since it's a cloud-based system, it does need internet access to work properly but for billing they also provide an offline option that is a really valuable feature.

“positive experience”

Pros

It has been a really strong billing system for managing our restaurant. We have been using it at our Dough and Cream outlet for more than 3 years and it has stayed largely free of bugs and issues the whole time. The customer support is also very dependable and available 24/7 that has been a big plus.

Cons

Nothing much to complain about because everything works very well. The only small issue is that the system sometimes takes a little time to sync changes but aside from that, everything has been perfect.

“reliable billing and support”

Pros

Restroworks has been our billing system at The Porcupine and it has been working really well for us. The billing setup is free from bugs and issues, implementation was simple and the support from the team has been excellent. I'd also like to sincerely thank their support for the outstanding support and training provided during the setup and even afterward.

Cons

No complaints because everything is working perfectly. If anything comes up later, we'll reach out to the Restroworks team but for now everything is absolutely fine.

“POS with fantastic features”

Pros

At our Sbarro branch in Thane, this software has been working really well and we are very happy with the POS system. It comes with very useful features like reporting, online order integration and inventory management. Because of this, our daily operations have become much more organized, faster and efficient.

Cons

On rare occasions, the support team takes a little time to connect and this is something that could be improved. That said, we do get solutions whenever any issue comes up.

“fast staff onboarding”

Pros

Restroworks Academy has been really helpful for getting new staff up to speed on the software quickly and it has also shortened the overall training time.

Cons

The printers stop working during busy hours but whenever we contact the support team, they resolve the issue right away.

“Really useful Hotelogix sync”

Pros

Connecting it with Hotelogix has been really useful for handling our guest data on the server. Once a bill is settled in Restroworks POS, all billing details sync automatically with Hotelogix that saves us time and keeps things updated.

Cons

At times, the bill print alignment is off but whenever we contact the support team, they resolve the alignment problem.

“Sales tracking is great”

Pros

Its Cockpit app has been really useful for checking our outlet sales right from my phone. The reports stay updated and accurate and it also makes GST filing much more manageable.

Cons

The support number isn't reachable right away but we usually get a callback later and they do help resolve the issue.

“great software”

Pros

For the past two years, we've been using it as the billing system at our Frozen Fun City Mall outlet and it has been the best billing software I've worked with. It's simple to use, runs without bugs or issues and the support team is always available whenever we need assistance.

Cons

Everything about this billing system has been very good. It does get a little slow at times but that usually depends on the internet connection. Other than that, everything works well.

“All features are great”

Pros

From the get go, the application offers useful features and the support team is quick to respond and resolve issues. The online integration has been really helpful for managing online orders, along with real-time order tracking.

Cons

Printing issues come up when the system IP changes but the support team fixes them quickly. Overall, it's a good application and there's nothing to dislike at the moment.

“impressive POS for busy hours”

Pros

Their billing system feels very user-friendly and has been free of bugs for us. The POS is simple to work with and makes day-to-day operations much easier. Staff can check detailed reports even during peak hours that really helps us manage item availability on weekends. Orders also go straight to the kitchen instead of relying on manual KOT and that has reduced customer waiting time.

Cons

Customer support is hard to reach and it can take a while to get connected. Other than that, everything works well.

“Live insights really help”

Pros

Billing works really fast and feels smooth. The application is user-friendly and simple to understand. The real-time sales analysis is excellent and for hospitality, this has been the best application I've used.

Cons

The Zomato and Swiggy integration is extremely useful for handling customer orders and online orders get synced with its POS automatically in real time.

“positive experience”

Pros

Managing billing and inventory is simple and it really helps keep the restaurant running efficiently. Having QR, online ordering, kiosk and other third-party aggregators built into a single application makes it hard to beat and one of my favorite solutions to use.

Cons

One issue is that if the main POS goes down, printing stops as well and then the whole application has to be reloaded on another POS. Other than that, I really do not have any complaints at the moment.

“Strong billing controls”

Pros

From table layout to tablet-based order punching, the system covers a lot of what's needed to run restaurant billing efficiently. The integration options, add-ons, predefined offers, passcode controls and user access restrictions are all really useful for managing operations. It also supports multiple tabs like dine-in and delivery, along with multiple pricing and other additional options that makes it very practical.

Cons

nothing to report!

“Great tool”

Pros

Using the app has been really useful for our team since we can check outlet sales directly from our mobile phones. The software also has a very good UI and that helps make the billing process faster.

Cons

Sometimes, the support number is not reachable but apart from that, everything else has been working the way we needed from their team.

“fantastic restaurant reporting tools”

Pros

We are managing restaurant operations and online orders using this tool and all has been good. It comes with a variety of features and one that helps a lot is tab-wise price changes that makes it possible to set different prices for different tabs. The reporting tools are also very useful, with multiple reports available that make it easier to check sales whenever needed.

Cons

One limitation is that the application depends completely on the IoT device. If that goes down, only the POS continues to work, so they need to come up with a way to keep all POS functions running properly.

“top notch!!”

Pros

Starting restaurant operations feels much more manageable with this billing software. I can track reports and sales in a way that suits me and it also comes with several useful features, such as splitting tables based on my needs.

Cons

I do not have anything to complain about.

“recommended from my side”

Pros

This is a really strong application for QSR and fine-dining food and beverage outlets. It's simple to use and the floor staff find it useful when taking guest orders. Running offers and happy hour deals is also convenient, with automatic pick-up for promotions such as 1+1 or 2+1. On top of that, the support team has been very helpful.

Cons

At this point, nothing feels wrong or creates any problems. I don't have any complaints and I'm very happy with the application.

“Incredible setup and support”

Pros

Nearly everything a QSR or restaurant needs in a POS is already built into this application. Setting up a new store takes very little time that makes the opening process hassle-free. Restroworks Academy does a strong job of explaining how the platform works and it is especially helpful for first-time users who want to learn on their own. The support has also been dependable. The team keeps following up and collecting feedback until the problem is fully resolved. Special thanks to their customer support for the commitment to timely support and issue resolution.

Cons

The billing process is working well without any issues. I will continue monitoring it and if the store shares any feedback later, I will pass it on to the POSISIT support team.

“Matchless support and clear reports”

Pros

I feel this software really stands out because of how strong the customer support is. The interface feels simple and simple and all the information I need is easy to access. Reporting and analytics are another area where Restroworks does an excellent job.

Cons

Cant think of anything I dislike. Whenever something comes up that I assume might be missing, it usually turns out to already be built in...I just need customer support to point me in the right direction.

“Ideal for store management”

Pros

Keeping up with account and store management has been much more manageable with this. It works really well for handling things on an online platform and has been very useful overall.

Cons

We don't have anything to complain about with it. If any billing improvements come up, we'll share that feedback with the team.