Silverware POS
Last Updated
Overview
Silverware POS helps restaurants, hotels, and hospitality teams manage orders, payments, reservations, and loyalty programs efficiently. While setup and multi-unit configuration can take time, it provides powerful reporting, mobile access, and role-based permissions. Overall, it is a scalable, centralized POS system for fine dining, multi-unit, and hotel operations.
Silverware POS Specifications
- Sales Orders
- Invoicing
- Sales Tracking
- Customer Management
What Is Silverware POS?
Silverware POS is a cloud-based point-of-sale system that consolidates restaurant and hospitality operations within a single platform. It includes a kitchen display system for managing orders, CRM and loyalty tools for guest engagement, and real-time dashboards for monitoring performance. The platform supports integrations with third-party systems and configurable roles to help teams organize workflows efficiently.
Moreover, it is designed to scale with multi-unit and fine dining operations, allowing teams to expand without overhauling their existing workflows.
Silverware POS Pricing
The vendor offers the following Silverware POS price plans:
- Standard: $49/month/POS station
- Premium: $69/month/POS station
- Enterprise: $89/month/POS station
In addition to the base subscription costs, organizations should account for the following expenses:
- Implementation: $500 – $2,000 for professional setup at a single location
- Hardware (terminals, printers, card readers): $500 – $2,000 for essential POS hardware components
- Data Migration And Menu Setup: $500 – $2,500 for data transfer and menu configuration services
- Staff Training: $300 – $1,000 for comprehensive staff and manager training
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
Silverware POS Integrations
The platform integrates with several third-party applications and systems, such as:
- OpenTable
- Opera PMS
- Infor
- Club Porphet
- Libro
- Push Operations
Who Is Silverware POS For?
Silverware POS is well-suited for a wide range of businesses in the hospitality industry, including:
- Fine dining restaurants
- Hotels
- Resorts
Is Silverware POS Right For You?
Silverware POS is designed for restaurants and hospitality businesses that value secure, reliable, and scalable operations. With ISO‑registered security measures, SSL‑encrypted transactions, and robust data protection protocols, your business and guest information stay safe.
Trusted by clients such as Kandima Maldives, Kasamoto, and Aera, Silverware POS is ideal for multi-unit hotels, resorts, fine dining establishments, and full-service restaurant operations seeking a unified, secure, and efficient point-of-sale solution.
Still doubtful if Silverware POS software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Silverware POS Features
Point Of Sale
Silverware POS provides a powerful transaction engine designed for hospitality environments, supporting real-time table updates, mobile and fixed terminals, configurable workflows, and seamless integration with back-of-house systems. This ensures smooth service delivery, accurate order management, and operational efficiency across single or multi-venue operations.
Scan And Pay
The platform allows guests to place orders and complete secure, contactless payments by scanning a QR code. Payments are synchronized with the core POS system, reducing wait times, minimizing errors, and improving table turnover while maintaining a seamless, efficient guest experience across hospitality venues.
Online Ordering
Silverware POS enables direct online ordering from websites or mobile platforms, routing orders automatically into the POS and kitchen workflow. Unified menus, pricing consistency, and retention of guest order data help restaurants maintain control of revenue while streamlining online order management efficiently.
Heartbeat Dashboard
The platform delivers real-time operational insights with customizable dashboards, showing sales trends, labor performance, inventory levels, and guest behavior. Managers gain a centralized view of all locations, enabling data-driven decisions, performance monitoring, and enhanced control over operations across multiple venues.
Self-Serve Kiosks
Silverware POS provides branded self-service kiosks that allow guests to independently place and pay for orders. These interfaces sync with POS and kitchen display systems, reduce wait times, improve guest satisfaction, and enable intelligent upselling, enhancing operational efficiency in high-traffic hospitality environments.
Kitchen Display System
The platform organizes kitchen workflows with real-time order routing, course management, and synchronization between front- and back-of-house operations. This system minimizes errors, speeds up service, and ensures consistent timing, helping kitchens maintain high efficiency during peak periods and complex service scenarios.
Pros And Cons of Silverware POS
Pros
Supports scalable, multi-unit operations
Reliable and consistent performance delivery
Enhances overall team productivity effectively
Cons
Some advanced integrations may require setup
Offline operations could be smoother
Silverware POS Reviews
Total 10 reviews
3.7
All reviews are from verified customers
Rating Distribution
5
Stars40%
4
Stars30%
3
Stars0%
2
Stars20%
1
Stars10%
Share your experience
Hospitality, 500+ employees
“Unjustified rising costs!”
Pros
I think the system is fairly user friendly and can feel reasonably simple to work with. Support is also decent every now and then.
Cons
There was a 40% price hike in 2022 and now another 30% increase in 2024. At some point it just stops feeling worth it.
Rating Distribution
Ease of use
3
Value for money
2
Customer Support
5
Functionality
5
Food & Beverages, 500+ employees
“Effortless setup, scheduling and reporting”
Pros
After using Silverware for the last 3 years in our hotel restaurant and bars, I can say that it's been a very user-friendly system for both the front of house team and the back end. Setting up buttons, managing schedules and pulling reports is effortless. Support was fast and responsive whenever needed although I was able to troubleshoot most problems on my own. The rollout and training process went very smoothly. By the time we did the second implementation, I could handle nearly everything myself.
Cons
The integrations can get expensive and a few of them have been a bit glitchy. Other than that most of the issues we ran into were simple to fix.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Restaurants, 500+ employees
“directly improved our margins”
Pros
The reporting tools are excellent and have really helped increase profits.
Cons
Tech support is priced in half-hour blocks. In my opinion that's quite expensive for simple fixes.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Frequently Asked Questions
Does Silverware POS have a mobile app?
Yes, Silverware POS offers a mobile app for iOS users.
Does Silverware POS offer an API?
Yes, Silverware POS offers an API.
What level of support does Silverware POS offer?
The platform provides support via resources, live chat, email, phone, and a contact form.
What other apps does Silverware POS integrate with?
The platform integrates with several third-party applications and systems, including OpenTable, Opera PMS, Libro, Infor, Club Prophet, and Push Operations.
What types of Silverware POS price plans are available?
The vendor offers three Silverware POS price plans: Standard at $49/month/POS station, Premium at $69/month/POS station, and Enterprise at $89/month/POS station. Contact us to request a detailed Silverware POS cost breakdown based on your organization's requirements.
What language does Silverware POS support?
The software supports multiple languages, including English.
Who are the typical users of Silverware POS?
Silverware POS features are used by various hospitality businesses, including fine dining restaurants, hotels, and resorts.