SimpleConsign Reviews

Pros

I absolutely love this software because I can work from anywhere. I can see every transaction or change without being tied to the physical store. The reporting capabilities are fantastic, and I can create my own custom reports, which I really like. I also admire the team's continuous efforts to improve the software for us users. The training videos are an invaluable tool when I need a refresher on certain tasks. Overall, I am highly satisfied with my decision to switch to SimpleConsign. I just wish they also supported Big Commerce, like they do with Shopify.

Cons

It would be incredibly helpful if our store could be connected to Big Commerce and eBay. Also, having a weekly summary of sales report that generates a daily sales breakdown and a total for the week would be awesome! This would greatly assist me in setting sales goals for next year. A daily report and a comprehensive weekly summary would be fantastic.

Pros

It works seamlessly for selling and consigning items in our retail store.

Cons

We're facing difficulties seamlessly integrating our POS with our online store, particularly with Shopify and Traxia. We really need some assistance in this area. Please help!

Pros

I love how user-friendly this software is. You can easily work on it without going through intense training, and it offers a variety of reports that allows you to make accurate decision on daily basis. In short it's an excellent program with tools that help analyze business operations in a more effective and efficient manner!

Cons

The only area that requires improvement so far is the IT support response. Sometimes, the IT team takes longer than expected to address certain issues, which can be challenging in a fast-paced retail environment where things happen quickly!

Pros

It's easy to understand, and it provides a good variety of pre-programmed reports.

Cons

I haven't delved into it much, so I am not really sure. I received instructions from another company and simply followed what they had entered.

Pros

When I input inventory in SimpleConsign, it become very easy to use. It keeps excellent track of both inventory and the money earned by consignors. Accessing reports is also not hassle anymore and this is something that is very important for our business. I am also thrilled that we can add notes to each consignor's account.

Cons

It would be great if I could see the consignors' store credit balance in addition to their cash balance.

Pros

Getting used to it was not a problem, specifically for me and I absolutely love it!

Cons

One thing I don't like is the inability to update or change frequently used items. For instance, if I type "Jeans" every day, it doesn't register as an item. Additionally, if there's an item on the list that I no longer need, I wish I could remove it.

Pros

The customer service team gives me a call and assists me whenever I need help.

Cons

If you need a change, it might never happen. They may not add or fix something unless it's a major problem affecting everyone.

Pros

I find the software to be fantastic for managing both new and used items in one place. It's quite user-friendly, and whenever I encounter an issue, they promptly call me back.

Cons

I am currently experiencing a frustrating time trying to integrate Shopify with the software. Adding the Shopify plug-in is quite expensive, yet the process feels outdated. Also I am struggling to find someone who can assist me with both Shopify and Traxia because everything needs to be done through Traxia. I wish I could spend a few hours with someone who is well-versed in both platforms, but it seems like such individuals are hard to find. The variants make my website difficult to navigate, and I can't enable Facebook shopping or Instagram tagging because of this, resulting in a significant loss of business. It's frustrating, especially during these challenging times of COVID-19, as I need all the support I can get, and I don't feel adequately supported.

Pros

I like tha fact that all the features are conveniently located on one page. It allow us to train new employees quickly.

Cons

Updates are sometimes implemented without our knowledge, which can lead to mistakes that aren't always caught by the team responsible for them. When we have questions about updates, we've emailed and received no response explaining what happened. Customer service used to be one of the reasons I recommended Traxia, but lately, it hasn't been a positive experience. Reporting is good, but I still struggle to find or create reports that work best for our store.

Pros

I am very much in love with this program. Scanning items at checkout has become very easy. It also simplifies the process for consignors to add their items.

Cons

There's not much I dislike. Overall, it's a good system, but I wish there was an option to archive old consignors.

Pros

This is my first experience with a point of sale system. I chose SimpleConsign based on positive reviews from peers on social media. I don't have anything to compare it to, but most of my interactions with the staff have been pleasant.

Cons

There are very few additional features available. They asked for suggestions, but I haven't seen any changes implemented. The cost is significantly higher compared to others. My expenses have tripled since I started using it. However, once you're in, it's difficult to switch.

Pros

It is easy to teach new staff members how to use it. The tabs for different areas of the software are simple and adding accounts and inventory is pretty hassle free now. The business overview tools are fantastic. Moreover I am a big fan of the reports.

Cons

I have had a terrible time trying to print barcode price labels for my products. I couldn't find clear information about the label printer and size I needed to order. Being inexperienced in this area, I really need more dedicated assistance. The printer I ended up purchasing, the Zebra ZD220, isn't fully supported by the print service software EDNA. As a result, I am experiencing unreliable communication between the app and the printer. It's been very frustrating and time-consuming. I even spent $400 to have IT specialists come and investigate, but Traxia support couldn't resolve the problem. This is my only complaint about the software, and I believe this issue will eventually be resolved, even though it has been costly.

Pros

I was impressed by the concept of entering inventory once and distributing it to multiple websites. Similarly, tracking payments and deposits from those sites into our business account is not a problematic or complex task now.

Cons

Unfortunately, I found the setup and linking process with Shopify very challenging. It requires more tech-savviness than the product name implies. It's not suitable for beginners.

Pros

Setting it up was a piece of cake, and whenever I had questions, the support team was there to help. The program itself is fairly intuitive and easy to navigate with common sense.

Cons

The boxes have too much white space, which necessitates scrolling down (an extra step). For instance, the new consignor field could be condensed so that "Save and Close" doesn't require scrolling. This issue arises in other screens as well. The monthly fee to integrate with e-commerce sites is quite high. Nevertheless, Traxia works well when linked to our Shopify store.

Pros

The ease of use and accountability, coupled with its cloud-based nature, make it a fantastic choice.

Cons

I wish I had more knowledge about generating useful reports.

Pros

The software's support provides ease and quick responses, which I truly love.

Cons

Generally speaking, I am still trying to figure certain things out.

Pros

I absolutely love that our vendors can easily track their sales daily. Personally, I like that I have the option to view my sales on a monthly, daily and weekly basis. The direct integration with Shopify is a game-changer. SimpleConsign allows me to run my business without an issue and their customer support is quick to respond whenever I need assistance.

Cons

Honestly, I don't have any complaints, except maybe the price, but I believe it's worth every penny.

Pros

The fact that my vendors can track their sales is fantastic! The software is also very user-friendly, and the customer support team goes above and beyond to help with any issues.

Cons

It's not easy for me to find the total amount of taxes for the month.

Pros

This software is fairly user-friendly and intuitive. It helps us in managing our various consignors and vendors without any problem and the real-time access to sales is a huge bonus for our vendors.

Cons

There are a few aspects of navigation that could use improvement. I often struggle to swap the vendor ID for an item that has already sold due to a clerical error. We've also faced challenges with our check printing format and integration with QuickBooks.

Pros

In my opinion, the standout feature of SimpleConsign is right there in its name. It truly lives up to its simplicity and intuitiveness. The developers have clearly considered the most essential features required to run a consignment retail environment. The seamless integration with our Shopify website is impressive, and the support team is top-notch. Technicians respond almost immediately, which is crucial for a retail business like ours. I highly recommend it.

Cons

Since it requires remote integration (with the owner handling the rollout from a distance), I would have preferred having an "integration coordinator" assigned to my account. Having one person from SimpleConsign to handle issues, provide training, address account-specific matters, and ensure everything is in order would have saved me extra work. Additionally, SimpleConsign doesn't offer a platform that's optimized for mobile phones. As someone who does a lot of remote work on my Apple phone, I find it difficult to navigate the platform from my device.