Retail, 1-10 employees
Less than a year
“Simple Consign had definitely saved us so much time!”
Pros
I love how easy it is to use and how it allows me to track everything.
Cons
Sometimes, when an item sells online, it doesn't get automatically deducted from the inventory, resulting in double orders. Furthermore, it seems that whenever there is an update, we encounter numerous errors.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
7
Apparel & Fashion, 1-10 employees
More than a year
“I love Simple Consign”
Pros
It's highly user-friendly, and training employees on it is not a time consuming or complex task. The automation of the price book and the integration with Shopify are features I genuinely love.
Cons
The reports can be a bit challenging to navigate, and the cloud printing frequently disconnects from the tag printers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Apparel & Fashion, 11-50 employees
More than a year
“Thank you Simple Consign”
Pros
The customer service and support provided are unparalleled!
Cons
Occasionally, the setup process for reports can be cumbersome. It's probably just me, I prefer instant results... ;)
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Arts and Crafts, 1-10 employees
More than a year
“Met all our needs until it was time for online sales”
Pros
Our shop is not your typical consignment store; we are actually a collective of nine different Arts & Crafts Guilds. Despite this, SimpleConsign proved to be flexible enough to meet our unique needs. We have numerous volunteers using the software, and we encountered very few issues. Most users found it incredibly easy to navigate. The support team is highly responsive. Also I really like the cloud-based nature of the software, as it eliminates worries about deployment and updates. It also allows me to work with it from the comfort of my home. Having instant sales information during our sales events is a great advantage.
Cons
I wish there were more global settings, such as the option to create a new item when the system doesn't recognize a SKU. The biggest issue we faced with online sales through Shopify was that indicating a single item was available online required four separate mouse clicks, and that was for each item. It became too tedious. Currently, we're using WiX for online sales, but there's no integration available. It would be great to have API integration so that the two products can communicate with each other.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Retail, 1-10 employees
More than a year
“Great deal for the price”
Pros
It's extremely user-friendly and easy to train others on. The reports are simple to use and read. The help team lives up to their name by being genuinely helpful.
Cons
I can't think of anything that I don't like.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10