Retail, 1-10 employees
Less than 6 months
“I'd highly recommend Simple Consign and my onboarding gal from customer support team was fantastic!”
Pros
I absolutely love the dashboard! It's so easy to enter inventory and manage consignors.
Cons
There are times, when I am checking something out but the system behaves awkwardly which hinders the task.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 1-10 employees
Less than a year
“trend + relic review”
Pros
The ease of use, along with the vendor portal and inventory capabilities, make this system a great choice.
Cons
I've noticed a few missing features that I think would be beneficial. Firstly, the ability to archive a vendor who has left, so they don't continue to appear on the Consignor tab. Secondly, features that would be more suitable for a vendor/store relationship, rather than just specific to consignment. For example, allowing vendors to print their own price stickers without having access to the front office where they can see what everyone else has sold. It would be great if they could only view their own sales. Lastly, we have a few vendors who experience constant timeouts on their portal, requiring them to log in repeatedly. Unfortunately, we haven't found a fix for this issue, despite trying different browsers on both phones and desktops. One of our dealers can't access it at all unless she uses her laptop. Additionally, there's a glitch when running a report for a specific vendor within a specific date range it pulls all of their sales instead of the requested date range.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Retail, 1-10 employees
Less than 6 months
“Wonderful Product!”
Pros
I have found this software to be the easiest for our business. Everything is conveniently handled within the app, and it's unbelievably user-friendly. The customer service is exceptional, with quick responses.
Cons
N/A. I absolutely love the product and haven't encountered any issues that weren't easily resolved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fine Art, 1-10 employees
“Getting started”
Pros
I am still getting familiar with it, but so far, it seems very user-friendly.
Cons
To date, we haven't come across any cons. We're just getting started and hope to open soon. More details to follow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 1-10 employees
Less than 6 months
“Grateful I found this program”
Pros
The customer service is fantastic. They have always been there to assist me with anything I need, and I can count on them to respond within an hour. The software also offers numerous features that have made managing my consignment shop much easier.
Cons
The price is a bit high, especially when considering multiple locations.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Retail, 1-10 employees
Less than 6 months
“Love SimpleConsign”
Pros
SimpleConsign has been a game-changer for me. It has replaced a position I used to pay for and consolidated multiple systems into one, significantly simplifying my life.
Cons
I find the implementation process a bit challenging. The interface could be made a little easier to navigate.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Retail, 1-10 employees
More than a year
“Positive”
Pros
The tools are great, and the customer service is exceptional. They excel at problem-solving and have excellent people skills.
Cons
I haven't experienced any issues or problems with the service I received.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 1-10 employees
Less than a year
“Good”
Pros
What I like most about the consignment software is how it streamlines the organization of consignor items and sales, as well as providing comprehensive business sales reports and customer sales tracking.
Cons
I am not a fan of the numerous integration issues with the Shopify website.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Retail, 1-10 employees
Less than 6 months
“Love This System”
Pros
This system is user-friendly and supports us from point of sale to paying out consignors. Even as a new store, we're already loving it and still learning its full capabilities.
Cons
So far, we haven't found anything that we don't like!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 11-50 employees
Less than a year
“Satisfied”
Pros
The good thing about SimpleConsign is that it is simple and easy to use.
Cons
The software should also focus more on the buy outright option. The reports can be overly complicated and difficult to understand. We feel like the report options are not utilized well. It would be great to have a clear and simple End of Day report. Additionally, there are flaws in the software that allow any staff member to apply a discount during checkout.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
5
Arts and Crafts, 1-10 employees
Less than 6 months
“Love SimpleConsign”
Pros
Implementing and configuring this software for our store has been a quick process. It offers most of the features we need, and the support team is highly responsive and helpful. We would highly recommend them.
Cons
For us, there are a few features that are lacking. We also offer classes and ship items, and unfortunately, those functionalities don't seem to be built into the system. We haven't reached out to support yet about this, but I am confident they will have an answer for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Arts and Crafts, 1-10 employees
Less than a year
“Why I like Simple Consign”
Pros
Simple Consign is easy to use and navigate. It allows me to easily track sales and their timing.
Cons
When it comes to using Simple Consign, I honestly can't think of a single negative thing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 1-10 employees
More than a year
“Overall great software”
Pros
Using and navigating this software is very easy. Also it has wide range of features that we use daily.
Cons
I wish the online integration was better. We actually had to cancel our website because we couldn't get Shopify to recognize when items were being sold in our store.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 1-10 employees
More than a year
“SimpleConsign, A Game Changer”
Pros
We absolutely adore this software! We've been using it for nearly 10 years and wouldn't consider using anything else. The seamless integration with our Shopify online store is fantastic. Despite the challenges of Covid, we discovered that online sales truly make a significant impact!
Cons
Every now and then, the system goes offline which stops us from making sales. However, this happens infrequently, and the team is quick to address the issue and get it resolved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 1-10 employees
More than a year
“I couldn't imagine running a consignment business without it!”
Pros
The inventory management in SimpleConsign has made it pretty easy for us to handle consignors. Managing inventory is usually the trickiest part of the consignment business, but this program has truly helped me out. Creating custom reports and downloading them as CSV files to use in spreadsheets has allowed me to create better forms. Since we also conduct online auctions, these custom forms can be used to generate datasets for uploading to the auction site. I must commend the team at Traxia for their exceptional responsiveness to customer service. Even on weekends, there's always someone available to assist, although most issues could wait until Monday. I switched from another product, and I am very happy that I made the change.
Cons
The software's appearance is not very appealing. It gives off the impression of being developed over 20 years ago and lacking a redesign. While this isn't a major concern, it does pose difficulties for aging eyes due to small or poorly laid out UI elements. Although having a mature software is generally a good thing, it also highlights the challenges of continuously adding features upon features. One example of a feature that feels bolted-on is the search function for old records. Additionally, bulk editing can be quite challenging. If you want to modify a few items, you have to create a report, print out the SKU with the barcodes, and scan the barcodes to create an edit list. It would be much nicer to have a more user-friendly bulk upload system. Furthermore, there are no built-in alert systems to notify you about timed activities, such as inventory transitioning from ACTIVE to INGRACE. Having an alert system would be tremendously helpful!
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Retail, 1-10 employees
More than a year
“Long time simple consign user”
Pros
This software is very easy to use. You don't need to be a tech genius.
Cons
The worst aspect of the software is definitely the monthly cost.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
9
Consumer Goods, 11-50 employees
More than a year
“Extremely Happy”
Pros
The best thing about the software is how smoothly I can navigate through it.
Cons
Currently, the only feature I would like to have is the ability for manager logins to have additional features that cashier logins don't possess. Instead of granting features per terminal, it would be beneficial to have access to the consignment tab, for example.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Apparel & Fashion, 1-10 employees
Less than a year
“Great for an consignment store but not great for online store”
Pros
Consignment input and is fairly easy to use, thanks to the credits feature.
Cons
One thing I don't like is that you can't input new items by size and have them appear on my online store on Shopify sorted by size. You have to create a separate item for each size, which makes it difficult for customers to shop online and choose the right size. So I am currently searching for a POS system that can handle this, as it significantly impacts my sales.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
10
Functionality
6
Furniture, 51-100 employees
More than a year
“Great pod software”
Pros
As a volunteer Crafts organization with around 200 members, we find SimpleConsign very user-friendly for everyone.
Cons
We've had to find workarounds on several occasions because the fields didn't quite align with our sales requirements. Additionally, it would be great to have the capability to store seller history. Unfortunately, due to the nature of our sales being primarily through three craft shows per year, we're unable to do that.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Consumer Goods, 1-10 employees
More than a year
“Started as a user now I'm the owner/administrator”
Pros
SimpleConsign software is a lot more user-friendly then I expected. Like any software, it takes some time to adjust, but it quickly becomes the new norm for running the business. I also like the automatic percentage calculations and the online access for vendors. That feature has sealed the deal for many potential vendors.
Cons
The most difficult aspect is dealing with the logistics of calculating income taxes. I am currently in the process of running various report variables to obtain an accurate figure for the store's income.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9