SimpleConsign Reviews
45 Review(s)
softwareOverall Rating
4.5
45 Review(s)
Rating Distribution
5
(27)
4
(13)
3
(5)
2
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.5
45 Review(s)
Rating Distribution
5
(27)
4
(13)
3
(5)
2
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
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I'd highly recommend Simple Consign and my onboarding gal from customer support team was fantastic!
I'd highly recommend Simple Consign and my onboarding gal from customer support team was fantastic!
Pros
I absolutely love the dashboard! It's so easy to enter inventory and manage consignors.
Cons
There are times, when I am checking something out but the system behaves awkwardly which hinders the task.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julianne
Retail, 1-10 employees
Less than 6 months
April 2023
trend + relic review
trend + relic review
Pros
The ease of use, along with the vendor portal and inventory capabilities, make this system a great choice.
Cons
I've noticed a few missing features that I think would be beneficial. Firstly, the ability to archive a vendor who has left, so they don't continue to appear on the Consignor tab. Secondly, features that would be more suitable for a vendor/store relationship, rather than just specific to consignment. For example, allowing vendors to print their own price stickers without having access to the front office where they can see what everyone else has sold. It would be great if they could only view their own sales. Lastly, we have a few vendors who experience constant timeouts on their portal, requiring them to log in repeatedly. Unfortunately, we haven't found a fix for this issue, despite trying different browsers on both phones and desktops. One of our dealers can't access it at all unless she uses her laptop. Additionally, there's a glitch when running a report for a specific vendor within a specific date range it pulls all of their sales instead of the requested date range.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Karri
Retail, 1-10 employees
Less than a year
September 2021
Wonderful Product!
Wonderful Product!
Pros
I have found this software to be the easiest for our business. Everything is conveniently handled within the app, and it's unbelievably user-friendly. The customer service is exceptional, with quick responses.
Cons
N/A. I absolutely love the product and haven't encountered any issues that weren't easily resolved.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Valerie
Retail, 1-10 employees
Less than 6 months
August 2021
Getting started
Getting started
Pros
I am still getting familiar with it, but so far, it seems very user-friendly.
Cons
To date, we haven't come across any cons. We're just getting started and hope to open soon. More details to follow.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robert
Fine Art, 1-10 employees
August 2021
Grateful I found this program
Grateful I found this program
Pros
The customer service is fantastic. They have always been there to assist me with anything I need, and I can count on them to respond within an hour. The software also offers numerous features that have made managing my consignment shop much easier.
Cons
The price is a bit high, especially when considering multiple locations.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Caitlyn
Retail, 1-10 employees
Less than 6 months
August 2021
Love SimpleConsign
Love SimpleConsign
Pros
SimpleConsign has been a game-changer for me. It has replaced a position I used to pay for and consolidated multiple systems into one, significantly simplifying my life.
Cons
I find the implementation process a bit challenging. The interface could be made a little easier to navigate.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Katelyn
Retail, 1-10 employees
Less than 6 months
August 2021
Positive
Positive
Pros
The tools are great, and the customer service is exceptional. They excel at problem-solving and have excellent people skills.
Cons
I haven't experienced any issues or problems with the service I received.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Janice
Retail, 1-10 employees
More than a year
August 2021
Good
Good
Pros
What I like most about the consignment software is how it streamlines the organization of consignor items and sales, as well as providing comprehensive business sales reports and customer sales tracking.
Cons
I am not a fan of the numerous integration issues with the Shopify website.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Brenda
Retail, 1-10 employees
Less than a year
August 2021
Love This System
Love This System
Pros
This system is user-friendly and supports us from point of sale to paying out consignors. Even as a new store, we're already loving it and still learning its full capabilities.
Cons
So far, we haven't found anything that we don't like!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tonya
Retail, 1-10 employees
Less than 6 months
August 2021
Satisfied
Satisfied
Pros
The good thing about SimpleConsign is that it is simple and easy to use.
Cons
The software should also focus more on the buy outright option. The reports can be overly complicated and difficult to understand. We feel like the report options are not utilized well. It would be great to have a clear and simple End of Day report. Additionally, there are flaws in the software that allow any staff member to apply a discount during checkout.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
5
Brigid
Retail, 11-50 employees
Less than a year
August 2021
Love SimpleConsign
Love SimpleConsign
Pros
Implementing and configuring this software for our store has been a quick process. It offers most of the features we need, and the support team is highly responsive and helpful. We would highly recommend them.
Cons
For us, there are a few features that are lacking. We also offer classes and ship items, and unfortunately, those functionalities don't seem to be built into the system. We haven't reached out to support yet about this, but I am confident they will have an answer for us.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
George
Arts and Crafts, 1-10 employees
Less than 6 months
May 2021
Why I like Simple Consign
Why I like Simple Consign
Pros
Simple Consign is easy to use and navigate. It allows me to easily track sales and their timing.
Cons
When it comes to using Simple Consign, I honestly can't think of a single negative thing.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julie
Arts and Crafts, 1-10 employees
Less than a year
May 2021
Overall great software
Overall great software
Pros
Using and navigating this software is very easy. Also it has wide range of features that we use daily.
Cons
I wish the online integration was better. We actually had to cancel our website because we couldn't get Shopify to recognize when items were being sold in our store.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ambur
Retail, 1-10 employees
More than a year
March 2021
SimpleConsign, A Game Changer
SimpleConsign, A Game Changer
Pros
We absolutely adore this software! We've been using it for nearly 10 years and wouldn't consider using anything else. The seamless integration with our Shopify online store is fantastic. Despite the challenges of Covid, we discovered that online sales truly make a significant impact!
Cons
Every now and then, the system goes offline which stops us from making sales. However, this happens infrequently, and the team is quick to address the issue and get it resolved.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tina
Retail, 1-10 employees
More than a year
March 2021
I couldn't imagine running a consignment business without it!
I couldn't imagine running a consignment business without it!
Pros
The inventory management in SimpleConsign has made it pretty easy for us to handle consignors. Managing inventory is usually the trickiest part of the consignment business, but this program has truly helped me out. Creating custom reports and downloading them as CSV files to use in spreadsheets has allowed me to create better forms. Since we also conduct online auctions, these custom forms can be used to generate datasets for uploading to the auction site. I must commend the team at Traxia for their exceptional responsiveness to customer service. Even on weekends, there's always someone available to assist, although most issues could wait until Monday. I switched from another product, and I am very happy that I made the change.
Cons
The software's appearance is not very appealing. It gives off the impression of being developed over 20 years ago and lacking a redesign. While this isn't a major concern, it does pose difficulties for aging eyes due to small or poorly laid out UI elements. Although having a mature software is generally a good thing, it also highlights the challenges of continuously adding features upon features. One example of a feature that feels bolted-on is the search function for old records. Additionally, bulk editing can be quite challenging. If you want to modify a few items, you have to create a report, print out the SKU with the barcodes, and scan the barcodes to create an edit list. It would be much nicer to have a more user-friendly bulk upload system. Furthermore, there are no built-in alert systems to notify you about timed activities, such as inventory transitioning from ACTIVE to INGRACE. Having an alert system would be tremendously helpful!
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Scott
Retail, 1-10 employees
More than a year
March 2021
Long time simple consign user
Long time simple consign user
Pros
This software is very easy to use. You don't need to be a tech genius.
Cons
The worst aspect of the software is definitely the monthly cost.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
9
MISTI
Retail, 1-10 employees
More than a year
March 2021
Extremely Happy
Extremely Happy
Pros
The best thing about the software is how smoothly I can navigate through it.
Cons
Currently, the only feature I would like to have is the ability for manager logins to have additional features that cashier logins don't possess. Instead of granting features per terminal, it would be beneficial to have access to the consignment tab, for example.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Judi
Consumer Goods, 11-50 employees
More than a year
March 2021
Great for an consignment store but not great for online store
Great for an consignment store but not great for online store
Pros
Consignment input and is fairly easy to use, thanks to the credits feature.
Cons
One thing I don't like is that you can't input new items by size and have them appear on my online store on Shopify sorted by size. You have to create a separate item for each size, which makes it difficult for customers to shop online and choose the right size. So I am currently searching for a POS system that can handle this, as it significantly impacts my sales.
Ease of use
10
Value for money
6
Customer Support
10
Functionality
6
Natasha
Apparel & Fashion, 1-10 employees
Less than a year
February 2021
Great pod software
Great pod software
Pros
As a volunteer Crafts organization with around 200 members, we find SimpleConsign very user-friendly for everyone.
Cons
We've had to find workarounds on several occasions because the fields didn't quite align with our sales requirements. Additionally, it would be great to have the capability to store seller history. Unfortunately, due to the nature of our sales being primarily through three craft shows per year, we're unable to do that.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Beau
Furniture, 51-100 employees
More than a year
February 2021
Started as a user now I'm the owner/administrator
Started as a user now I'm the owner/administrator
Pros
SimpleConsign software is a lot more user-friendly then I expected. Like any software, it takes some time to adjust, but it quickly becomes the new norm for running the business. I also like the automatic percentage calculations and the online access for vendors. That feature has sealed the deal for many potential vendors.
Cons
The most difficult aspect is dealing with the logistics of calculating income taxes. I am currently in the process of running various report variables to obtain an accurate figure for the store's income.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Thomas
Consumer Goods, 1-10 employees
More than a year
February 2021
Everything on my fingertips!
Everything on my fingertips!
Pros
I absolutely love this software because I can work from anywhere. I can see every transaction or change without being tied to the physical store. The reporting capabilities are fantastic, and I can create my own custom reports, which I really like. I also admire the team's continuous efforts to improve the software for us users. The training videos are an invaluable tool when I need a refresher on certain tasks. Overall, I am highly satisfied with my decision to switch to SimpleConsign. I just wish they also supported Big Commerce, like they do with Shopify.
Cons
It would be incredibly helpful if our store could be connected to Big Commerce and eBay. Also, having a weekly summary of sales report that generates a daily sales breakdown and a total for the week would be awesome! This would greatly assist me in setting sales goals for next year. A daily report and a comprehensive weekly summary would be fantastic.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Martha
Retail, 1-10 employees
More than a year
February 2021
Please help us go live with an online store!
Please help us go live with an online store!
Pros
It works seamlessly for selling and consigning items in our retail store.
Cons
We're facing difficulties seamlessly integrating our POS with our online store, particularly with Shopify and Traxia. We really need some assistance in this area. Please help!
Ease of use
8
Value for money
7
Customer Support
10
Functionality
9
Joe
Sports, 1-10 employees
More than a year
February 2021
Traxia software review
Traxia software review
Pros
I love how user-friendly this software is. You can easily work on it without going through intense training, and it offers a variety of reports that allows you to make accurate decision on daily basis. In short it's an excellent program with tools that help analyze business operations in a more effective and efficient manner!
Cons
The only area that requires improvement so far is the IT support response. Sometimes, the IT team takes longer than expected to address certain issues, which can be challenging in a fast-paced retail environment where things happen quickly!
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Hector
Apparel & Fashion, 1-10 employees
Less than a year
February 2021
Good for small business
Good for small business
Pros
It's easy to understand, and it provides a good variety of pre-programmed reports.
Cons
I haven't delved into it much, so I am not really sure. I received instructions from another company and simply followed what they had entered.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
7
rachel
Retail, 1-10 employees
Less than a year
January 2021
Review for SimpleConsign Software
Review for SimpleConsign Software
Pros
When I input inventory in SimpleConsign, it become very easy to use. It keeps excellent track of both inventory and the money earned by consignors. Accessing reports is also not hassle anymore and this is something that is very important for our business. I am also thrilled that we can add notes to each consignor's account.
Cons
It would be great if I could see the consignors' store credit balance in addition to their cash balance.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leah
Retail, 1-10 employees
Less than a year
January 2021
Review
Review
Pros
Getting used to it was not a problem, specifically for me and I absolutely love it!
Cons
One thing I don't like is the inability to update or change frequently used items. For instance, if I type "Jeans" every day, it doesn't register as an item. Additionally, if there's an item on the list that I no longer need, I wish I could remove it.
Ease of use
10
Value for money
6
Customer Support
10
Functionality
6
Cherise
Apparel & Fashion, 1-10 employees
Less than a year
January 2021
Great Software easy to use and excellent customer service
Great Software easy to use and excellent customer service
Pros
The customer service team gives me a call and assists me whenever I need help.
Cons
If you need a change, it might never happen. They may not add or fix something unless it's a major problem affecting everyone.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Herbert
Retail, 1-10 employees
More than a year
January 2021
Kids consignment store
Kids consignment store
Pros
I find the software to be fantastic for managing both new and used items in one place. It's quite user-friendly, and whenever I encounter an issue, they promptly call me back.
Cons
I am currently experiencing a frustrating time trying to integrate Shopify with the software. Adding the Shopify plug-in is quite expensive, yet the process feels outdated. Also I am struggling to find someone who can assist me with both Shopify and Traxia because everything needs to be done through Traxia. I wish I could spend a few hours with someone who is well-versed in both platforms, but it seems like such individuals are hard to find. The variants make my website difficult to navigate, and I can't enable Facebook shopping or Instagram tagging because of this, resulting in a significant loss of business. It's frustrating, especially during these challenging times of COVID-19, as I need all the support I can get, and I don't feel adequately supported.
Ease of use
8
Value for money
6
Customer Support
10
Functionality
6
Lizanne
Retail, 1-10 employees
More than a year
January 2021
Traxia
Traxia
Pros
I like tha fact that all the features are conveniently located on one page. It allow us to train new employees quickly.
Cons
Updates are sometimes implemented without our knowledge, which can lead to mistakes that aren't always caught by the team responsible for them. When we have questions about updates, we've emailed and received no response explaining what happened. Customer service used to be one of the reasons I recommended Traxia, but lately, it hasn't been a positive experience. Reporting is good, but I still struggle to find or create reports that work best for our store.
Ease of use
7
Value for money
7
Customer Support
5
Functionality
7
Jennifer
Retail, 11-50 employees
More than a year
January 2021
Great software!
Great software!
Pros
I am very much in love with this program. Scanning items at checkout has become very easy. It also simplifies the process for consignors to add their items.
Cons
There's not much I dislike. Overall, it's a good system, but I wish there was an option to archive old consignors.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amy
Retail, 1-10 employees
More than a year
January 2021
My Review
My Review
Pros
This is my first experience with a point of sale system. I chose SimpleConsign based on positive reviews from peers on social media. I don't have anything to compare it to, but most of my interactions with the staff have been pleasant.
Cons
There are very few additional features available. They asked for suggestions, but I haven't seen any changes implemented. The cost is significantly higher compared to others. My expenses have tripled since I started using it. However, once you're in, it's difficult to switch.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Sue
Retail, 1-10 employees
More than a year
January 2021
easy to use, very clear
easy to use, very clear
Pros
It is easy to teach new staff members how to use it. The tabs for different areas of the software are simple and adding accounts and inventory is pretty hassle free now. The business overview tools are fantastic. Moreover I am a big fan of the reports.
Cons
I have had a terrible time trying to print barcode price labels for my products. I couldn't find clear information about the label printer and size I needed to order. Being inexperienced in this area, I really need more dedicated assistance. The printer I ended up purchasing, the Zebra ZD220, isn't fully supported by the print service software EDNA. As a result, I am experiencing unreliable communication between the app and the printer. It's been very frustrating and time-consuming. I even spent $400 to have IT specialists come and investigate, but Traxia support couldn't resolve the problem. This is my only complaint about the software, and I believe this issue will eventually be resolved, even though it has been costly.
Ease of use
10
Value for money
5
Customer Support
7
Functionality
10
Zella
Retail, 1-10 employees
Less than a year
January 2021
Not so Simpleconsign
Not so Simpleconsign
Pros
I was impressed by the concept of entering inventory once and distributing it to multiple websites. Similarly, tracking payments and deposits from those sites into our business account is not a problematic or complex task now.
Cons
Unfortunately, I found the setup and linking process with Shopify very challenging. It requires more tech-savviness than the product name implies. It's not suitable for beginners.
Ease of use
7
Value for money
5
Customer Support
5
Functionality
7
Richard
Retail, 1-10 employees
Less than 6 months
January 2021
Technical support team is great!
Technical support team is great!
Pros
Setting it up was a piece of cake, and whenever I had questions, the support team was there to help. The program itself is fairly intuitive and easy to navigate with common sense.
Cons
The boxes have too much white space, which necessitates scrolling down (an extra step). For instance, the new consignor field could be condensed so that "Save and Close" doesn't require scrolling. This issue arises in other screens as well. The monthly fee to integrate with e-commerce sites is quite high. Nevertheless, Traxia works well when linked to our Shopify store.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Julie
Retail, 1-10 employees
More than a year
January 2021
very happy with simple consign for my retail store
very happy with simple consign for my retail store
Pros
The ease of use and accountability, coupled with its cloud-based nature, make it a fantastic choice.
Cons
I wish I had more knowledge about generating useful reports.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
sue
Retail, 1-10 employees
More than a year
January 2021
Great product- makes life easier
Great product- makes life easier
Pros
The software's support provides ease and quick responses, which I truly love.
Cons
Generally speaking, I am still trying to figure certain things out.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Bentley
Retail, 1-10 employees
Less than a year
January 2021
I love your program
I love your program
Pros
I absolutely love that our vendors can easily track their sales daily. Personally, I like that I have the option to view my sales on a monthly, daily and weekly basis. The direct integration with Shopify is a game-changer. SimpleConsign allows me to run my business without an issue and their customer support is quick to respond whenever I need assistance.
Cons
Honestly, I don't have any complaints, except maybe the price, but I believe it's worth every penny.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eva
Arts and Crafts, 1-10 employees
Less than a year
January 2021
Great Program!
Great Program!
Pros
The fact that my vendors can track their sales is fantastic! The software is also very user-friendly, and the customer support team goes above and beyond to help with any issues.
Cons
It's not easy for me to find the total amount of taxes for the month.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Kelsey
Retail, 1-10 employees
Less than 6 months
January 2021
User friendly system for our small business
User friendly system for our small business
Pros
This software is fairly user-friendly and intuitive. It helps us in managing our various consignors and vendors without any problem and the real-time access to sales is a huge bonus for our vendors.
Cons
There are a few aspects of navigation that could use improvement. I often struggle to swap the vendor ID for an item that has already sold due to a clerical error. We've also faced challenges with our check printing format and integration with QuickBooks.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Terri
Furniture, 1-10 employees
More than a year
January 2021
Recommended with No Hesitation
Recommended with No Hesitation
Pros
In my opinion, the standout feature of SimpleConsign is right there in its name. It truly lives up to its simplicity and intuitiveness. The developers have clearly considered the most essential features required to run a consignment retail environment. The seamless integration with our Shopify website is impressive, and the support team is top-notch. Technicians respond almost immediately, which is crucial for a retail business like ours. I highly recommend it.
Cons
Since it requires remote integration (with the owner handling the rollout from a distance), I would have preferred having an "integration coordinator" assigned to my account. Having one person from SimpleConsign to handle issues, provide training, address account-specific matters, and ensure everything is in order would have saved me extra work. Additionally, SimpleConsign doesn't offer a platform that's optimized for mobile phones. As someone who does a lot of remote work on my Apple phone, I find it difficult to navigate the platform from my device.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Michelle
Furniture, 1-10 employees
Less than a year
January 2021
Simple Consign had definitely saved us so much time!
Simple Consign had definitely saved us so much time!
Pros
I love how easy it is to use and how it allows me to track everything.
Cons
Sometimes, when an item sells online, it doesn't get automatically deducted from the inventory, resulting in double orders. Furthermore, it seems that whenever there is an update, we encounter numerous errors.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
7
Dana
Retail, 1-10 employees
Less than a year
January 2021
I love Simple Consign
I love Simple Consign
Pros
It's highly user-friendly, and training employees on it is not a time consuming or complex task. The automation of the price book and the integration with Shopify are features I genuinely love.
Cons
The reports can be a bit challenging to navigate, and the cloud printing frequently disconnects from the tag printers.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Emily
Apparel & Fashion, 1-10 employees
More than a year
January 2021
Thank you Simple Consign
Thank you Simple Consign
Pros
The customer service and support provided are unparalleled!
Cons
Occasionally, the setup process for reports can be cumbersome. It's probably just me, I prefer instant results... ;)
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kellie
Apparel & Fashion, 11-50 employees
More than a year
January 2021
Met all our needs until it was time for online sales
Met all our needs until it was time for online sales
Pros
Our shop is not your typical consignment store; we are actually a collective of nine different Arts & Crafts Guilds. Despite this, SimpleConsign proved to be flexible enough to meet our unique needs. We have numerous volunteers using the software, and we encountered very few issues. Most users found it incredibly easy to navigate. The support team is highly responsive. Also I really like the cloud-based nature of the software, as it eliminates worries about deployment and updates. It also allows me to work with it from the comfort of my home. Having instant sales information during our sales events is a great advantage.
Cons
I wish there were more global settings, such as the option to create a new item when the system doesn't recognize a SKU. The biggest issue we faced with online sales through Shopify was that indicating a single item was available online required four separate mouse clicks, and that was for each item. It became too tedious. Currently, we're using WiX for online sales, but there's no integration available. It would be great to have API integration so that the two products can communicate with each other.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Jerik
Arts and Crafts, 1-10 employees
More than a year
January 2021
Great deal for the price
Great deal for the price
Pros
It's extremely user-friendly and easy to train others on. The reports are simple to use and read. The help team lives up to their name by being genuinely helpful.
Cons
I can't think of anything that I don't like.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
SHARON
Retail, 1-10 employees
More than a year
January 2021
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I'd highly recommend Simple Consign and my onboarding gal from customer support team was fantastic!
I'd highly recommend Simple Consign and my onboarding gal from customer support team was fantastic!
Pros
I absolutely love the dashboard! It's so easy to enter inventory and manage consignors.
Cons
There are times, when I am checking something out but the system behaves awkwardly which hinders the task.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julianne
Retail, 1-10 employees
Less than 6 months
April 2023
trend + relic review
trend + relic review
Pros
The ease of use, along with the vendor portal and inventory capabilities, make this system a great choice.
Cons
I've noticed a few missing features that I think would be beneficial. Firstly, the ability to archive a vendor who has left, so they don't continue to appear on the Consignor tab. Secondly, features that would be more suitable for a vendor/store relationship, rather than just specific to consignment. For example, allowing vendors to print their own price stickers without having access to the front office where they can see what everyone else has sold. It would be great if they could only view their own sales. Lastly, we have a few vendors who experience constant timeouts on their portal, requiring them to log in repeatedly. Unfortunately, we haven't found a fix for this issue, despite trying different browsers on both phones and desktops. One of our dealers can't access it at all unless she uses her laptop. Additionally, there's a glitch when running a report for a specific vendor within a specific date range it pulls all of their sales instead of the requested date range.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Karri
Retail, 1-10 employees
Less than a year
September 2021
Wonderful Product!
Wonderful Product!
Pros
I have found this software to be the easiest for our business. Everything is conveniently handled within the app, and it's unbelievably user-friendly. The customer service is exceptional, with quick responses.
Cons
N/A. I absolutely love the product and haven't encountered any issues that weren't easily resolved.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Valerie
Retail, 1-10 employees
Less than 6 months
August 2021
Getting started
Getting started
Pros
I am still getting familiar with it, but so far, it seems very user-friendly.
Cons
To date, we haven't come across any cons. We're just getting started and hope to open soon. More details to follow.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robert
Fine Art, 1-10 employees
August 2021
Grateful I found this program
Grateful I found this program
Pros
The customer service is fantastic. They have always been there to assist me with anything I need, and I can count on them to respond within an hour. The software also offers numerous features that have made managing my consignment shop much easier.
Cons
The price is a bit high, especially when considering multiple locations.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Caitlyn
Retail, 1-10 employees
Less than 6 months
August 2021
Love SimpleConsign
Love SimpleConsign
Pros
SimpleConsign has been a game-changer for me. It has replaced a position I used to pay for and consolidated multiple systems into one, significantly simplifying my life.
Cons
I find the implementation process a bit challenging. The interface could be made a little easier to navigate.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Katelyn
Retail, 1-10 employees
Less than 6 months
August 2021
Positive
Positive
Pros
The tools are great, and the customer service is exceptional. They excel at problem-solving and have excellent people skills.
Cons
I haven't experienced any issues or problems with the service I received.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Janice
Retail, 1-10 employees
More than a year
August 2021
Good
Good
Pros
What I like most about the consignment software is how it streamlines the organization of consignor items and sales, as well as providing comprehensive business sales reports and customer sales tracking.
Cons
I am not a fan of the numerous integration issues with the Shopify website.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Brenda
Retail, 1-10 employees
Less than a year
August 2021
Love This System
Love This System
Pros
This system is user-friendly and supports us from point of sale to paying out consignors. Even as a new store, we're already loving it and still learning its full capabilities.
Cons
So far, we haven't found anything that we don't like!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tonya
Retail, 1-10 employees
Less than 6 months
August 2021
Satisfied
Satisfied
Pros
The good thing about SimpleConsign is that it is simple and easy to use.
Cons
The software should also focus more on the buy outright option. The reports can be overly complicated and difficult to understand. We feel like the report options are not utilized well. It would be great to have a clear and simple End of Day report. Additionally, there are flaws in the software that allow any staff member to apply a discount during checkout.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
5
Brigid
Retail, 11-50 employees
Less than a year
August 2021
Love SimpleConsign
Love SimpleConsign
Pros
Implementing and configuring this software for our store has been a quick process. It offers most of the features we need, and the support team is highly responsive and helpful. We would highly recommend them.
Cons
For us, there are a few features that are lacking. We also offer classes and ship items, and unfortunately, those functionalities don't seem to be built into the system. We haven't reached out to support yet about this, but I am confident they will have an answer for us.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
George
Arts and Crafts, 1-10 employees
Less than 6 months
May 2021
Why I like Simple Consign
Why I like Simple Consign
Pros
Simple Consign is easy to use and navigate. It allows me to easily track sales and their timing.
Cons
When it comes to using Simple Consign, I honestly can't think of a single negative thing.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julie
Arts and Crafts, 1-10 employees
Less than a year
May 2021
Overall great software
Overall great software
Pros
Using and navigating this software is very easy. Also it has wide range of features that we use daily.
Cons
I wish the online integration was better. We actually had to cancel our website because we couldn't get Shopify to recognize when items were being sold in our store.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ambur
Retail, 1-10 employees
More than a year
March 2021
SimpleConsign, A Game Changer
SimpleConsign, A Game Changer
Pros
We absolutely adore this software! We've been using it for nearly 10 years and wouldn't consider using anything else. The seamless integration with our Shopify online store is fantastic. Despite the challenges of Covid, we discovered that online sales truly make a significant impact!
Cons
Every now and then, the system goes offline which stops us from making sales. However, this happens infrequently, and the team is quick to address the issue and get it resolved.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tina
Retail, 1-10 employees
More than a year
March 2021
I couldn't imagine running a consignment business without it!
I couldn't imagine running a consignment business without it!
Pros
The inventory management in SimpleConsign has made it pretty easy for us to handle consignors. Managing inventory is usually the trickiest part of the consignment business, but this program has truly helped me out. Creating custom reports and downloading them as CSV files to use in spreadsheets has allowed me to create better forms. Since we also conduct online auctions, these custom forms can be used to generate datasets for uploading to the auction site. I must commend the team at Traxia for their exceptional responsiveness to customer service. Even on weekends, there's always someone available to assist, although most issues could wait until Monday. I switched from another product, and I am very happy that I made the change.
Cons
The software's appearance is not very appealing. It gives off the impression of being developed over 20 years ago and lacking a redesign. While this isn't a major concern, it does pose difficulties for aging eyes due to small or poorly laid out UI elements. Although having a mature software is generally a good thing, it also highlights the challenges of continuously adding features upon features. One example of a feature that feels bolted-on is the search function for old records. Additionally, bulk editing can be quite challenging. If you want to modify a few items, you have to create a report, print out the SKU with the barcodes, and scan the barcodes to create an edit list. It would be much nicer to have a more user-friendly bulk upload system. Furthermore, there are no built-in alert systems to notify you about timed activities, such as inventory transitioning from ACTIVE to INGRACE. Having an alert system would be tremendously helpful!
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Scott
Retail, 1-10 employees
More than a year
March 2021
Long time simple consign user
Long time simple consign user
Pros
This software is very easy to use. You don't need to be a tech genius.
Cons
The worst aspect of the software is definitely the monthly cost.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
9
MISTI
Retail, 1-10 employees
More than a year
March 2021
Extremely Happy
Extremely Happy
Pros
The best thing about the software is how smoothly I can navigate through it.
Cons
Currently, the only feature I would like to have is the ability for manager logins to have additional features that cashier logins don't possess. Instead of granting features per terminal, it would be beneficial to have access to the consignment tab, for example.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Judi
Consumer Goods, 11-50 employees
More than a year
March 2021
Great for an consignment store but not great for online store
Great for an consignment store but not great for online store
Pros
Consignment input and is fairly easy to use, thanks to the credits feature.
Cons
One thing I don't like is that you can't input new items by size and have them appear on my online store on Shopify sorted by size. You have to create a separate item for each size, which makes it difficult for customers to shop online and choose the right size. So I am currently searching for a POS system that can handle this, as it significantly impacts my sales.
Ease of use
10
Value for money
6
Customer Support
10
Functionality
6
Natasha
Apparel & Fashion, 1-10 employees
Less than a year
February 2021
Great pod software
Great pod software
Pros
As a volunteer Crafts organization with around 200 members, we find SimpleConsign very user-friendly for everyone.
Cons
We've had to find workarounds on several occasions because the fields didn't quite align with our sales requirements. Additionally, it would be great to have the capability to store seller history. Unfortunately, due to the nature of our sales being primarily through three craft shows per year, we're unable to do that.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Beau
Furniture, 51-100 employees
More than a year
February 2021
Started as a user now I'm the owner/administrator
Started as a user now I'm the owner/administrator
Pros
SimpleConsign software is a lot more user-friendly then I expected. Like any software, it takes some time to adjust, but it quickly becomes the new norm for running the business. I also like the automatic percentage calculations and the online access for vendors. That feature has sealed the deal for many potential vendors.
Cons
The most difficult aspect is dealing with the logistics of calculating income taxes. I am currently in the process of running various report variables to obtain an accurate figure for the store's income.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Thomas
Consumer Goods, 1-10 employees
More than a year
February 2021
Everything on my fingertips!
Everything on my fingertips!
Pros
I absolutely love this software because I can work from anywhere. I can see every transaction or change without being tied to the physical store. The reporting capabilities are fantastic, and I can create my own custom reports, which I really like. I also admire the team's continuous efforts to improve the software for us users. The training videos are an invaluable tool when I need a refresher on certain tasks. Overall, I am highly satisfied with my decision to switch to SimpleConsign. I just wish they also supported Big Commerce, like they do with Shopify.
Cons
It would be incredibly helpful if our store could be connected to Big Commerce and eBay. Also, having a weekly summary of sales report that generates a daily sales breakdown and a total for the week would be awesome! This would greatly assist me in setting sales goals for next year. A daily report and a comprehensive weekly summary would be fantastic.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Martha
Retail, 1-10 employees
More than a year
February 2021
Please help us go live with an online store!
Please help us go live with an online store!
Pros
It works seamlessly for selling and consigning items in our retail store.
Cons
We're facing difficulties seamlessly integrating our POS with our online store, particularly with Shopify and Traxia. We really need some assistance in this area. Please help!
Ease of use
8
Value for money
7
Customer Support
10
Functionality
9
Joe
Sports, 1-10 employees
More than a year
February 2021
Traxia software review
Traxia software review
Pros
I love how user-friendly this software is. You can easily work on it without going through intense training, and it offers a variety of reports that allows you to make accurate decision on daily basis. In short it's an excellent program with tools that help analyze business operations in a more effective and efficient manner!
Cons
The only area that requires improvement so far is the IT support response. Sometimes, the IT team takes longer than expected to address certain issues, which can be challenging in a fast-paced retail environment where things happen quickly!
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Hector
Apparel & Fashion, 1-10 employees
Less than a year
February 2021
Good for small business
Good for small business
Pros
It's easy to understand, and it provides a good variety of pre-programmed reports.
Cons
I haven't delved into it much, so I am not really sure. I received instructions from another company and simply followed what they had entered.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
7
rachel
Retail, 1-10 employees
Less than a year
January 2021
Review for SimpleConsign Software
Review for SimpleConsign Software
Pros
When I input inventory in SimpleConsign, it become very easy to use. It keeps excellent track of both inventory and the money earned by consignors. Accessing reports is also not hassle anymore and this is something that is very important for our business. I am also thrilled that we can add notes to each consignor's account.
Cons
It would be great if I could see the consignors' store credit balance in addition to their cash balance.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leah
Retail, 1-10 employees
Less than a year
January 2021
Review
Review
Pros
Getting used to it was not a problem, specifically for me and I absolutely love it!
Cons
One thing I don't like is the inability to update or change frequently used items. For instance, if I type "Jeans" every day, it doesn't register as an item. Additionally, if there's an item on the list that I no longer need, I wish I could remove it.
Ease of use
10
Value for money
6
Customer Support
10
Functionality
6
Cherise
Apparel & Fashion, 1-10 employees
Less than a year
January 2021
Great Software easy to use and excellent customer service
Great Software easy to use and excellent customer service
Pros
The customer service team gives me a call and assists me whenever I need help.
Cons
If you need a change, it might never happen. They may not add or fix something unless it's a major problem affecting everyone.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Herbert
Retail, 1-10 employees
More than a year
January 2021
Kids consignment store
Kids consignment store
Pros
I find the software to be fantastic for managing both new and used items in one place. It's quite user-friendly, and whenever I encounter an issue, they promptly call me back.
Cons
I am currently experiencing a frustrating time trying to integrate Shopify with the software. Adding the Shopify plug-in is quite expensive, yet the process feels outdated. Also I am struggling to find someone who can assist me with both Shopify and Traxia because everything needs to be done through Traxia. I wish I could spend a few hours with someone who is well-versed in both platforms, but it seems like such individuals are hard to find. The variants make my website difficult to navigate, and I can't enable Facebook shopping or Instagram tagging because of this, resulting in a significant loss of business. It's frustrating, especially during these challenging times of COVID-19, as I need all the support I can get, and I don't feel adequately supported.
Ease of use
8
Value for money
6
Customer Support
10
Functionality
6
Lizanne
Retail, 1-10 employees
More than a year
January 2021
Traxia
Traxia
Pros
I like tha fact that all the features are conveniently located on one page. It allow us to train new employees quickly.
Cons
Updates are sometimes implemented without our knowledge, which can lead to mistakes that aren't always caught by the team responsible for them. When we have questions about updates, we've emailed and received no response explaining what happened. Customer service used to be one of the reasons I recommended Traxia, but lately, it hasn't been a positive experience. Reporting is good, but I still struggle to find or create reports that work best for our store.
Ease of use
7
Value for money
7
Customer Support
5
Functionality
7
Jennifer
Retail, 11-50 employees
More than a year
January 2021
Great software!
Great software!
Pros
I am very much in love with this program. Scanning items at checkout has become very easy. It also simplifies the process for consignors to add their items.
Cons
There's not much I dislike. Overall, it's a good system, but I wish there was an option to archive old consignors.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amy
Retail, 1-10 employees
More than a year
January 2021
My Review
My Review
Pros
This is my first experience with a point of sale system. I chose SimpleConsign based on positive reviews from peers on social media. I don't have anything to compare it to, but most of my interactions with the staff have been pleasant.
Cons
There are very few additional features available. They asked for suggestions, but I haven't seen any changes implemented. The cost is significantly higher compared to others. My expenses have tripled since I started using it. However, once you're in, it's difficult to switch.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Sue
Retail, 1-10 employees
More than a year
January 2021
easy to use, very clear
easy to use, very clear
Pros
It is easy to teach new staff members how to use it. The tabs for different areas of the software are simple and adding accounts and inventory is pretty hassle free now. The business overview tools are fantastic. Moreover I am a big fan of the reports.
Cons
I have had a terrible time trying to print barcode price labels for my products. I couldn't find clear information about the label printer and size I needed to order. Being inexperienced in this area, I really need more dedicated assistance. The printer I ended up purchasing, the Zebra ZD220, isn't fully supported by the print service software EDNA. As a result, I am experiencing unreliable communication between the app and the printer. It's been very frustrating and time-consuming. I even spent $400 to have IT specialists come and investigate, but Traxia support couldn't resolve the problem. This is my only complaint about the software, and I believe this issue will eventually be resolved, even though it has been costly.
Ease of use
10
Value for money
5
Customer Support
7
Functionality
10
Zella
Retail, 1-10 employees
Less than a year
January 2021
Not so Simpleconsign
Not so Simpleconsign
Pros
I was impressed by the concept of entering inventory once and distributing it to multiple websites. Similarly, tracking payments and deposits from those sites into our business account is not a problematic or complex task now.
Cons
Unfortunately, I found the setup and linking process with Shopify very challenging. It requires more tech-savviness than the product name implies. It's not suitable for beginners.
Ease of use
7
Value for money
5
Customer Support
5
Functionality
7
Richard
Retail, 1-10 employees
Less than 6 months
January 2021
Technical support team is great!
Technical support team is great!
Pros
Setting it up was a piece of cake, and whenever I had questions, the support team was there to help. The program itself is fairly intuitive and easy to navigate with common sense.
Cons
The boxes have too much white space, which necessitates scrolling down (an extra step). For instance, the new consignor field could be condensed so that "Save and Close" doesn't require scrolling. This issue arises in other screens as well. The monthly fee to integrate with e-commerce sites is quite high. Nevertheless, Traxia works well when linked to our Shopify store.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Julie
Retail, 1-10 employees
More than a year
January 2021
very happy with simple consign for my retail store
very happy with simple consign for my retail store
Pros
The ease of use and accountability, coupled with its cloud-based nature, make it a fantastic choice.
Cons
I wish I had more knowledge about generating useful reports.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
sue
Retail, 1-10 employees
More than a year
January 2021
Great product- makes life easier
Great product- makes life easier
Pros
The software's support provides ease and quick responses, which I truly love.
Cons
Generally speaking, I am still trying to figure certain things out.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Bentley
Retail, 1-10 employees
Less than a year
January 2021
I love your program
I love your program
Pros
I absolutely love that our vendors can easily track their sales daily. Personally, I like that I have the option to view my sales on a monthly, daily and weekly basis. The direct integration with Shopify is a game-changer. SimpleConsign allows me to run my business without an issue and their customer support is quick to respond whenever I need assistance.
Cons
Honestly, I don't have any complaints, except maybe the price, but I believe it's worth every penny.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eva
Arts and Crafts, 1-10 employees
Less than a year
January 2021
Great Program!
Great Program!
Pros
The fact that my vendors can track their sales is fantastic! The software is also very user-friendly, and the customer support team goes above and beyond to help with any issues.
Cons
It's not easy for me to find the total amount of taxes for the month.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Kelsey
Retail, 1-10 employees
Less than 6 months
January 2021
User friendly system for our small business
User friendly system for our small business
Pros
This software is fairly user-friendly and intuitive. It helps us in managing our various consignors and vendors without any problem and the real-time access to sales is a huge bonus for our vendors.
Cons
There are a few aspects of navigation that could use improvement. I often struggle to swap the vendor ID for an item that has already sold due to a clerical error. We've also faced challenges with our check printing format and integration with QuickBooks.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Terri
Furniture, 1-10 employees
More than a year
January 2021
Recommended with No Hesitation
Recommended with No Hesitation
Pros
In my opinion, the standout feature of SimpleConsign is right there in its name. It truly lives up to its simplicity and intuitiveness. The developers have clearly considered the most essential features required to run a consignment retail environment. The seamless integration with our Shopify website is impressive, and the support team is top-notch. Technicians respond almost immediately, which is crucial for a retail business like ours. I highly recommend it.
Cons
Since it requires remote integration (with the owner handling the rollout from a distance), I would have preferred having an "integration coordinator" assigned to my account. Having one person from SimpleConsign to handle issues, provide training, address account-specific matters, and ensure everything is in order would have saved me extra work. Additionally, SimpleConsign doesn't offer a platform that's optimized for mobile phones. As someone who does a lot of remote work on my Apple phone, I find it difficult to navigate the platform from my device.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Michelle
Furniture, 1-10 employees
Less than a year
January 2021
Simple Consign had definitely saved us so much time!
Simple Consign had definitely saved us so much time!
Pros
I love how easy it is to use and how it allows me to track everything.
Cons
Sometimes, when an item sells online, it doesn't get automatically deducted from the inventory, resulting in double orders. Furthermore, it seems that whenever there is an update, we encounter numerous errors.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
7
Dana
Retail, 1-10 employees
Less than a year
January 2021
I love Simple Consign
I love Simple Consign
Pros
It's highly user-friendly, and training employees on it is not a time consuming or complex task. The automation of the price book and the integration with Shopify are features I genuinely love.
Cons
The reports can be a bit challenging to navigate, and the cloud printing frequently disconnects from the tag printers.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Emily
Apparel & Fashion, 1-10 employees
More than a year
January 2021
Thank you Simple Consign
Thank you Simple Consign
Pros
The customer service and support provided are unparalleled!
Cons
Occasionally, the setup process for reports can be cumbersome. It's probably just me, I prefer instant results... ;)
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kellie
Apparel & Fashion, 11-50 employees
More than a year
January 2021
Met all our needs until it was time for online sales
Met all our needs until it was time for online sales
Pros
Our shop is not your typical consignment store; we are actually a collective of nine different Arts & Crafts Guilds. Despite this, SimpleConsign proved to be flexible enough to meet our unique needs. We have numerous volunteers using the software, and we encountered very few issues. Most users found it incredibly easy to navigate. The support team is highly responsive. Also I really like the cloud-based nature of the software, as it eliminates worries about deployment and updates. It also allows me to work with it from the comfort of my home. Having instant sales information during our sales events is a great advantage.
Cons
I wish there were more global settings, such as the option to create a new item when the system doesn't recognize a SKU. The biggest issue we faced with online sales through Shopify was that indicating a single item was available online required four separate mouse clicks, and that was for each item. It became too tedious. Currently, we're using WiX for online sales, but there's no integration available. It would be great to have API integration so that the two products can communicate with each other.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Jerik
Arts and Crafts, 1-10 employees
More than a year
January 2021
Great deal for the price
Great deal for the price
Pros
It's extremely user-friendly and easy to train others on. The reports are simple to use and read. The help team lives up to their name by being genuinely helpful.
Cons
I can't think of anything that I don't like.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
SHARON
Retail, 1-10 employees
More than a year
January 2021