Tabin

What Is Tabin?

Tabin is an all-in-one restaurant POS platform that brings core ordering and payment operations into one system. It connects POS, self-service kiosks, QR table ordering, online ordering, and delivery, allowing restaurants to manage orders across multiple channels. The platform also supports a Kitchen Display System (KDS) to help staff handle incoming orders, while stock management keeps track of inventory. Reporting gives businesses visibility into sales and performance, while staff management helps them coordinate employees and manage day-to-day restaurant operations. Tabin’s online ordering system sends delivery orders directly to the POS while supporting pickup, delivery, and dine-in options. Its loyalty tools also help restaurants manage rewards and customer engagement.

What Is Tabin Best For?

Tabin stands out for its QR code ordering, which lets guests scan a table-specific QR code to open the menu in their phone’s browser without downloading an app. Guests can browse menu photos, customize items, add notes, view dietary and allergen labels, and pay using Apple Pay, Google Pay, or cards through Windcave or Stripe. Orders then flow directly into the Tabin POS and Kitchen Display System with the table number attached. The QR ordering system also keeps menus synced, so restaurants can update an item or price once and have the change reflected across all QR menus.

How Much Does Tabin Cost?

Tabin pricing is estimated to fall between NZD $150 and NZD $500/month, based on industry benchmarks for similar retail software solutions. This range is intended for general budgeting purposes, as actual costs may vary depending on factors such as the number of locations and terminals, selected modules and integrations, and hardware/EFTPOS requirements.

Tabin also offers a Complete Starter Pack at $49 + GST/month for its self-service kiosk solution. In addition to the base subscription costs, organizations should account for the following potential expenses:

• Implementation/Setup: NZD $300–$800 (one-time), initial system setup and onboarding
• Data Migration: NZD $80–$150/hour, transferring existing business data
• POS Hardware: NZD $1,500–$6,000 (one-time), terminals, printers, cash drawers, and displays
• EFTPOS Terminal Rental: NZD $30–$80/month, rental cost for EFTPOS payment terminals
• Premium Support: NZD $20–$50/month, upgraded support plan for additional assistance
• Payment Processing: 1.6%–3.5%/transaction, fees charged on processed card payments
• Hardware Replacement: NZD $500–$1,800, replacement based primarily on touchscreen terminal replacement; higher costs apply if multiple components are replaced

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

Tabin Integrations

Tabin supports integration with a variety of third-party applications, including:

• Lightspeed Retail
• Square
• SmartPay
• Xero Accounting Solution
• Windcave
• Uber Eats
• DoorDash

How Does Tabin Work?

Follow the steps outlined below to get started with the software:

• Log in to your Tabin account to access the platform and begin configuring your venue
• Configure your venue settings, menu, staff permissions, and ordering options for daily operations
• Add menu items, prices, photos, dietary information, and customization options for customer orders
• Connect your ordering channels, including QR ordering, online ordering, kiosks, and delivery services
• Process customer orders through the POS or self-service channels and send them to the kitchen for preparation
• Manage payments through EFTPOS, cards, digital wallets, split payments, and customer tabs
• Track sales, inventory, staff activity, and order data during daily operations
• Generate reports and review sales trends and customer data to assess venue performance

Who Is Tabin For?

The platform is designed to support a range of hospitality and food-service businesses, including:

• Restaurants
• Cafés and coffee shops
• Takeaways and quick-service restaurants (QSRs)
• Food trucks
• Fine dining restaurants
• Bars and pubs
• Hotels and accommodation
• Franchises and multi-site restaurant groups

Tabin Use Cases

Based on our analysis of user feedback and Tabin features, we have identified the following key scenarios where it is a good fit:

Restaurant Teams Losing Orders Between POS, Kitchen, And Payment Systems

Restaurant teams can lose track of orders when ordering, kitchen, and payment systems operate separately during busy service. Tabin connects POS, QR, online ordering, delivery, and KDS in one platform, so orders move directly into the system for kitchen processing. Delivery orders from Uber Eats, DoorDash, and Deliver Easy also flow into Tabin and then to the kitchen without re-keying. Once orders are processed, integrated EFTPOS sends payment amounts automatically to supported terminals and reconciles them with reporting. This keeps the order, kitchen, and payment stages connected in one system.

Restaurant Staff Keeping Menu Information Consistent Across Ordering Channels

Restaurant teams can show outdated prices or unavailable items when menu changes must be updated across separate ordering channels. Tabin lets staff update items, prices, modifiers, and availability from any device, then automatically updates the menu across POS systems, kiosks, and online channels. This keeps menu information consistent as changes are made during daily operations. For restaurants that frequently adjust their offerings, staff can make one change instead of updating each channel separately. This reduces the risk of customers seeing different menu details across ordering options.

Counter Staff Handling Long Queues During Peak Hours

Counter staff can face long queues when customers rely on employees to place every order during busy periods. Tabin’s self-service kiosks allow customers to view the menu, select and customize items, and place their orders without staff assistance. Customers can then complete payments through EFTPOS, contactless payments, credit cards, or digital wallets at the kiosk. This allows staff to focus on serving customers while guests order at their own pace. As a result, venues can reduce wait times and improve order accuracy during busy service.

Hospitality Operators Relying On Third-Party Platforms For Online Orders

Hospitality operators can rely on third-party platforms when they do not have a direct online ordering channel for customers. Tabin provides a branded online ordering website where customers can place pickup or delivery orders directly from the business. Operators can manage their own delivery or connect with partners such as Uber Direct through the same system. Online orders also connect with Tabin POS, keeping menus, orders, and payments in sync. This gives hospitality businesses a direct ordering channel while keeping online and in-store operations connected.

Is Tabin Right For You?

If you run a café, restaurant, bar, takeaway, hotel, or other hospitality venue and want one system for managing sales, ordering, payments, and daily operations, Tabin brings these functions together on a single platform. It connects POS, kiosk, QR ordering, online ordering, and delivery, keeping menus, orders, and reporting in sync. The POS supports iOS, Android, and Windows, so teams can use iPads, Android tablets, or Windows terminals across the venue and manage operations from a single dashboard.

Tabin also includes security and privacy measures, using firewalls, data encryption, and access controls to help protect information from unauthorized access, loss, or alteration. Its Privacy Policy covers data protection, legal obligations, fraud prevention, and access controls, while its terms require users to protect account credentials. Tabin also references PCI DSS compliance for its mobile EFTPOS terminals. The platform is used by businesses ranging from small venues to larger companies, including Oji Fiber Solutions, Better Burger, Accor, Downlow, Bento Bowl, and Pullman, reflecting its adoption across different types of hospitality businesses.

Still not sure if Tabin is right for you? Contact us at (661) 384-7070, and we will help you make the right choice.