TWICE Commerce Reviews

Pros

I think the onboarding team did a really good job explaining everything clearly. This is it for handling rental inquiries.

Cons

Don't have any complaints or issues to point out. Everything has been perfect for me.

Pros

Getting started with this software is very simple and it really helps me stay in control of the tasks across my business.

Cons

It's been a fantastic experience overall. No significant issues to report of.

Pros

Rentle made it much easier for me to operate my kayak rental business. The software fits what I need especially when it comes to tracking the kayak inventory I rent out. The backend is very user friendly as well which makes daily management simple and convenient.

Cons

I wish I could send SMS messages to customers to confirm their reservations. I'd also like clearer guidance on setting up automatic emails with all the details clients may need before the activity such as what clothes to bring and which payment methods are accepted.

Pros

Only paying when a sale happens is the best thing about it. There are no monthly fees for me worry about. What a relief. If I want additional options I can just pay for them and the pricing feels fair for what I'd get.

Cons

No issues.

Pros

Managing my rental business with Rentle has been a really positive experience. The platform is flexible, user-friendly and packed with automation features that have helped me work much more efficiently while saving a lot of time. It didn't take much training at all to get comfortable with it and start using it effectively. Within just a few minutes I had my inventory sorted out, rental agreements created and bookings scheduled. I was also able to adjust the system to fit my specific needs by building different rental agreement templates, setting multiple rental rates and configuring more than one location. The automation tools have been another big benefit. Tasks that usually take up a lot of time like sending rental agreements and tracking payments are handled automatically. On top of that Rentle integrates very well with other services including payment processors and shipping providers which makes it feel like a complete all-in-one solution for rental management. Overall I would absolutely recommend Rentle to others in the rental industry. It's been a worthwhile investment and a very useful tool for managing the entire rental process.

Cons

There are a few things I'd like to see improved in Rentle. One area is reporting and analytics. The software includes some basic reporting tools but I would really value more detailed insights and more customizable reporting options. That would give me a clearer picture of how my rental business is performing and help me make better decisions. I'd also welcome more customization features within the software itself. Being able to create custom fields and forms would be a very valuable addition since it would let me adapt the platform even more closely to my specific workflow and make it more effective. Customer support is another area where I think there's room for improvement. The team has been helpful whenever I've reached out but I'd still like to see more support resources available such as faster, more responsive assistance. Even with these smaller issues I still think Rentle is an excellent tool for managing a rental business. Its wide range of features and automations has made me more productive, more efficient and saved me a significant amount of time. I hope the developers continue refining the platform and address these minor gaps.

Pros

Running my business with TWICE Commerce keeps things simple. The blocks feature puts all the essential functions in one place so everything needed day to day is available to work with.

Cons

Got nothing bad to say.

Pros

Very simple to use and getting everything set up was quick and easy. I'd say it's amazing overall.

Cons

An amazing product that's clear and very easy to use. Can't fault it.

Pros

Inventory management was exactly what I needed. Also setting Rentle up was quick and easy, I like the convenience.

Cons

The interface could feel more modern. I'd also love simpler automatic product adding along with self-generated codes.

Pros

For a small business like mine where I'm just getting started, the pricing was really appealing. The customer service has been excellent and the platform is very simple to work with.

Cons

Payment processing fees was a problem for me but there aren't any lower fee payment integration options available in the US.

Pros

The platform is very user-friendly. The setup process was quick, the sales and operations integration works really well and development moves at a fast pace.

Cons

Only thing I don't like is that there are only a few options available to personalize the look and feel of the experience.

Pros

Everything fit naturally into our daily workflow so we found that convenient. Adding the shop to our existing website was simple too. It also handles in-store rentals quickly and efficiently which has been a big plus for our team.

Cons

All good on my end.

Pros

The interface is clean and managing everything is easy.

Cons

Honestly everything has been excellent. The only thing I'd really like to see added is a client-facing interface where returning customers can log in and view their order history.