TWICE Commerce
Last Updated
Overview
TWICE Commerce provides a specialized platform for rental, resale, and subscription businesses to help them manage circular economy operations. While its customization options can be expanded, the software offers quick setup and user-friendly interface, which makes it a reliable choice for managing non-traditional retail models.
TWICE Commerce Specifications
- Sales Orders
- Customer Management
- Inventory Management
- Online Help
TWICE Commerce Features
Online Booking Buffer
The required lead time for product bookings can be set with this feature. It controls booking deadlines by specifying a minimum time an order must be placed in advance. This setting is fully customizable and can be configured individually for each product category.
Maintenance Time
This feature automatically blocks an item from being booked for a predetermined duration after its return. It prevents scheduling conflicts and allows for essential tasks such as cleaning, repairs, or charging. The maintenance duration is fully configurable in minutes, hours, or days.
Booking Extensions
The expansion of existing rental periods is enabled by this feature. It automates payment processing and verifies product availability for the newly selected dates. The feature is exclusively available to customers with a Twice Payments account.
Automatic Security Deposits
A temporary pre-authorization hold is placed on a customer payment card before a rental begins. This ensures funds are secured without an immediate charge to the cardholder. After the rental is complete, the hold can be released or captured in full or in part.
Barcode Scanning
This feature facilitates the rapid and precise handling of orders and inventory. It uses a barcode scanner to eliminate manual data input, which significantly reduces the potential for human error. This serves as a core tool for efficient operational management.
Pros And Cons of TWICE Commerce
Pros
The back office is intuitive and very easy to manage
The product categories system is good for organizing items
The platform keeps track of inventory and takes online payments
Cons
A workaround may be needed for scheduled maintenance
Product packaging can be expanded from single items
TWICE Commerce Reviews
Total 52 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars69%
4
Stars15%
3
Stars13%
2
Stars2%
1
Stars0%
Share your experience
Education Management, 1-10 employees
More than a year
“supports multiple languages”
Pros
We ran TWICE Commerce for JoyGames.es in Toy Rental Tenerife and the overall experience was positive. It works especially well for international customers thanks to the multiple language options. Moreover the platform is simple enough for both our staff and renters to use without any hassle. The product category system is well organized, the payment process is simple and it integrates nicely with my website. The support team with their quick responses and assitance are just the cherry on top.
Cons
There are a few things I'd like to see improved. Right now there's no way to customize the emails sent to customers. Also a customer facing product search feature is missing. It would also be helpful to have more options for communicating directly with customers through the platform itself.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Medical Devices, 1-10 employees
Less than 6 months
“Core rental functions executed well”
Pros
I really like that it's a very simple system but it includes all the key features I could possibly need for rentals. It's also backed by great technical support.
Cons
Not a single complaint to share.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Goods, 1-10 employees
Less than a year
“User-friendly platform”
Pros
Their customer support has been really great in my experience and the platform is easy to use.
Cons
The booking calendar definitely needs an update. It could do a much better job of converting visitors than what its doing right now.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Frequently Asked Questions
Does TWICE Commerce offer an API?
Yes, TWICE Commerce offers API.
What types of pricing plans does TWICE Commerce offer?
TWICE Commerce price structure includes a 3-day free trial and four plans which include Discover ($39/month), Build ($92/month), and Advance ($479/month). Request a customized pricing quote for your business today!
Who are the typical users of TWICE Commerce?
The TWICE Commerce features are designed for professionals in industries and sectors like winter sports, surfing, resale, construction, and thrift stores.
What languages does TWICE Commerce support?
The platform supports multiple languages, including English, Spanish, German, French, Italian, and Dutch.
What level of support does TWICE Commerce offer?
The platform offers support through email.
What other apps does TWICE Commerce integrate with?
The software integrates with multiple platforms including Wix, Zapier, Make, Google Sheets, and Google Analytics.
Does TWICE Commerce have a mobile app?
Information regarding a dedicated mobile app has not been specified by the vendor.