Last Updated
Overview
Hero SectionAMS offers a dedicated automotive sales CRM and lead management platform designed to digitize the showroom experience. While platform navigation can be a bit complicated for first-time users, it replaces manual processes with a unified digital backbone that connects sales executives, receptionists, and dealer principals.
AMS Specifications
- Contact Management
- Activity Tracking
- Reporting and Analytics
- Email Integration
AMS Features
Lead Management
AMS centralizes multi-channel lead capture from web, walk-ins, and phone-ins into a single automated platform. It utilizes a front-desk queuing system to ensure prospects are met by the right salesperson and includes license scanning to eliminate manual data entry while tracking the entire lead lifecycle from initial inquiry to sale.
Sales Management
This module standardizes the sales process through a unified pipeline concept that maps the customer journey. It features digital appraisal tools, trade-in valuations, and branded sales quotations with electronic signature support, allowing managers to monitor real-time sales KPIs, test-drive ratios, and individual consultant performance.
Customer Management
The platform can implement a 360-degree customer lifecycle program that tracks interactions from delivery through service cycles, birthdays, and warranty expiries. It includes an integrated EDM builder and two-way SMS for automated follow-up campaigns, segmenting customers for highly targeted marketing and retention strategies.
Business Intelligence
Users can leverage real-time analytics dashboards to compare performance across sales reps, teams, and multiple dealership locations. The system provides deep insights into marketing ROI, model split analysis, and sales targets, generating automated reports that identify weak and strong performance areas for data-driven resource allocation.
Pros And Cons of AMS
Pros
Specifically built for automotive workflows
Significantly reduces manual data entry
Real-time mobile visibility for managers who need to be on the move
Cons
Setup for large dealer networks requires a significant implementation phase
Platform navigation can be complicated for new users
AMS Reviews
Total 3 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Graham Gulson
Gulson Canberra, N/A employees
“Brilliant lead management software”
Pros
We couldn't be happier! The software is excellent and truly among the best in the industry. The support and backup we get from them has been outstanding! Being able to manage all our leads centrally across every site, in a way that the whole dealership is comfortable using, has made a real difference. We recently added Trade-in Plus as well and have been extremely happy with it. It provides a system that is effective, easy and powerful and we're very pleased to be working with the product and their team.
Cons
Personally I dont have any drawbacks to highlight.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Con Kafetzis
Lexus Of Berwick, N/A employees
“Highly recommend!”
Pros
Has helped us tackle enquiry management much more effectively. Since it's app-based, it's easy to use, gives live visibility and most importantly removes the need to handle things twice or re-enter data thanks to its integration with our DMS and sales logs. With Trade Appraisal and Test Drive features built in as well, it has helped us bring our sales activity into one central place. David and the team clearly understand the sales process in depth and they've made sure the tool supports the way sales works instead of making it more complicated. We'd definitely recommend this and see it as a class-leading solution!
Cons
Have no complaints about this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Petrus Van Der Walt
Tynan Motor Group, N/A employees
“outstanding platform”
Pros
By far the best lead and prospect solution we've come across! It has completely transformed how we handle leads in the business and reporting and process management now feel effortless. Their team has been fantastic to deal with! Nothing is ever too much trouble and they welcome changes and suggestions with real enthusiasm, then act on them quickly when needed. We've moved from a manual setup to a modern automated system and now I can track group sales and lead progress from one mobile platform. I'd happily recommend it to any dealer looking for a reliable tool that makes sure every lead is followed up professionally and efficiently. It also brings sales, valuations and vehicle management together in one impressive software package.
Cons
I haven't come across any setbacks during my time of use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Frequently Asked Questions
What language does AMS support?
Yes, AMS offers a mobile app for Android and IOS.
What other apps does AMS integrate with?
AMS pricing is estimated to range between $80 and $180 per user/month, based on benchmarks from comparable sales and dealership management sales tools. Additional costs may include implementation and onboarding ($3,000–$50,000+), data migration ($2,500–$12,000), training ($1,500–$8,000), and integrations with DMS, OEM systems, or APIs ($5,000–$30,000+). Contact us today for a tailored AMS cost quote.
What types of pricing plans does AMS offer?
AMS software primarily supports English.
What level of support does AMS offer?
Typical users of AMS software are in the automotive industry.
Does AMS have a mobile app?
No, AMS does not mention API access.
Who are the typical users of AMS?
AMS integrations include Salesforce, Mailchimp, TitanDMS, Autogate, Salelogs.