ContactOut Reviews
Total 50 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars58%
4
Stars34%
3
Stars2%
2
Stars2%
1
Stars4%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Pranav I.
Mid-Market, 500+ employees
“Quick email and phone retrieval
Pros
Pulling up emails or mobile numbers is simple and I find this functionality makes outreach much more efficient.
Cons
The accuracy isn't great at the moment, I would really appreciate them improving the correctness of phone numbers and email addresses especially when it comes to personal contact details.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
David O.
Mid-Market, 500+ employees
“accurate search with simple interface
Pros
search feature stands out and I find the interface extremely feasible while reliably providing accurate email addresses.
Cons
Honestly there isn't much I dislike about this tool. After trying other similar services I noticed their search databases aren't as comprehensive as some competitors and while the tool does a good job finding email addresses, it falls short when it comes to locating phone numbers reliably.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Maulinkumar G.
Small-Business, 11-50 employees
“Reliable contact tracking results
Pros
Tracking anyone's contact info is simple and I find it accurate, reliable and consistent in delivering results.
Cons
Usually I receive outdated information about an individual. What bothers me the most is that the leads aren't verified or reliably accurate and as a result they typically turn into obsolete contacts that I can't use.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Joseph N.
Small-Business, 11-50 employees
“Multi-email congreatation feature
Pros
Congreatating all emails linked to a person is convenient and I find this saves significant time while reaching both work and personal addresses.
Cons
Using the service directly on its website has proven pretty difficult unless I connect it to my personal LinkedIn profile. In my early experience there were constant problems pulling up contacts until I finally linked my account to LinkedIn and things started to work. I really hope the developers enhance the site so it can operate more independently without forcing a LinkedIn connection anymore.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Bow C.
Enterprise, 500+ employees
“Fast LinkedIn-integrated contact search
Pros
Speed and accuracy are impressive and I find the tool integrates effortlessly with my LinkedIn account.
Cons
Sometimes I run into profiles that have no contact details at all and other times the contact information provided is outdated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Small-Business, 11-50 employees
“consistently accurate outreach data
Pros
Email accuracy is consistently high and I find the results dependable for professional outreach.
Cons
Honestly there's nothing about the product that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid-Market, 500+ employees
“Unreliable results when data missing
Pros
Single-click access to contact details is convenient and I find it makes connecting with prospects fast and easy.
Cons
When it fails I'm left stranded since the phonebook can't be relied on.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
4
Prasad D.
Mid-Market, 500+ employees
“precise email and phone lookup
Pros
I can reliably pull the exact email address for someone, whether it's a company domain or a personal address. Every so often it even turns up a person's phone number which is really handy for my outreach and overall marketing efforts.
Cons
While I like its results the free tier only provides a small number of email credits and after those are used I have to purchase the software. It also takes a long time to load on LinkedIn and occasionally returns incorrect emails so I've had to link it with other tools to improve accuracy and performance.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Christian Oliver R.
Small-Business, 11-50 employees
“Hidden LinkedIn email discovery
Pros
One thing I really appreciate about this tool is that it can uncover LinkedIn users' email addresses when you can't find their contact details by hand because the email isn't listed publicly on their profile.
Cons
I have a real issue with the way the extension sometimes behaves, it will indicate a LinkedIn account has an email but when I tap the Show button it flips to 'Email Unavailable' and frustratingly, I still lose one of my search credits from the plan. This inconsistent behavior wastes credits and makes me cautious about running searches.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Karthick P.
Small-Business, 11-50 employees
“best enrichment tool with free credits
Pros
After testing many tools I consider this the best lead-enrichment platform with useful free credits.
Cons
While using it I noticed portions of the tool's database contain outdated records which caused many emails to bounce during my campaigns. Also I can't pull bulk data through an automated process, I have to step in manually to complete that task each time.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
NISHCHAY S.
Mid-Market, 500+ employees
“Strong contact discovery with free tier
Pros
From my experience I value its strong contact discovery and I appreciate the generous free tier.
Cons
My biggest issue is around data quality, too many of the leads aren't verified or reliably accurate and more often than not the contact information ends up being outdated. I genuinely think the team could invest more in validation and regular updates so users like me can consistently get current, dependable details for outreach and follow-up.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Scott L.
Enterprise, 500+ employees
“Highly accurate daily recruiting tool
Pros
After trying alternatives I find this tool highly accurate and I depend on it daily for recruiting.
Cons
Every so often I do find an outdated email address but from my experience it still provides correct information far more often than not.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Marc S.
Enterprise, 500+ employees
“reliable long-term contact discovery
Pros
Over years of usage I rely on it for contact discovery and I see consistent success rates.
Cons
I'm convinced the tool could include simpler, more direct automation. While I know there's an option to bulk-fetch email addresses, the current approach isn't simple and still requires some hands-on work making the bulk retrieval process confusing and more manual than necessary in practice.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Aleli Sol C.
Small-Business, 11-50 employees
“Extensive contact data with responsive support
Pros
With LinkedIn sourcing I find this platform most effective and I store most contacts here.
Cons
Honestly I don't have any real complaints. There's a ton of contact information here and I wholeheartedly recommend it. I can't think of anything I dislike about the app. If something ever bothered me, I'm confident their team would handle it personally, they seem genuinely attentive and quick to respond which makes me feel supported whenever I reach out. Overall I have no dislikes to report and whenever I've contacted the tool's staff they've been very respectful and friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Irina S.
Small-Business, 11-50 employees
“easy recruiting with large database
Pros
I find it easy to use and I benefit from its large database for daily recruiting.
Cons
For me there's absolutely nothing to dislike about this tool, it simply works the way I need it to.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Small-Business, 11-50 employees
“LinkedIn integration for direct contacts
Pros
Through LinkedIn integration, I pull direct contacts and I find it very helpful.
Cons
That said a few of the contacts I found ended up not being available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Mid-Market, 500+ employees
“simple and reliable usability
Pros
For usability I find it feasible and I trust its reliability.
Cons
Occasionally the emails or phone numbers the service provides are inaccurate which can be annoying for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Brenee W.
Small-Business, 11-50 employees
“Fast searches with convenient results
Pros
With quick searches I retrieve information fast and I appreciate its convenience.
Cons
I didn't go through the process myself but based on what I dug up, it feels alarmingly easy to either remove or retain your personal details in the system. Under certain circumstances that looseness could lead to significant problems down the line.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Alexandra B.
Mid-Market, 500+ employees
“outdated data and slow removal process
Pros
Regarding privacy I like the opt-out form and I find it simple but that's all.
Cons
What really bothers me is that they publish and sell outdated and therefore inaccurate, information taken from LinkedIn profiles without getting consent so the records could have been correct under different circumstances. I also find it really disappointing that it can take them up to thirty days to delete incorrect data and they only do so after a single opt-out, once someone discovers their information has been misused.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
4
Functionality
3
Jesse S.
Small-Business, 11-50 employees
“Chrome extension for email discovery
Pros
As a Chrome extension I discover emails frequently and I coordinate projects easily
Cons
We don't have any major complaints, it's worked really well for our recruiting team and has been a strong fit for our org.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10