DemandScience Reviews

Pros

Whenever we need help, their team is very responsive. That quick turnaround makes a real difference in daily execution especially when questions come up, issues need attention or last-minute changes have to be handled. They are fast to respond and simple to get in touch with which helps keep campaigns moving without unnecessary delays. That kind of support removes a lot of friction and builds trust so it feels more like working with a true partner than just a vendor. Having that level of availability gives us the confidence to move faster and optimize campaigns more effectively.

Cons

The reporting could be more accessible to spot and organize. Right now, it can be a little difficult to tell which report is tied to which project especially when several campaigns are running at the same time.

Pros

Working with their team has been a positive experience because they are very professional and quick to take action. The initial setup is easy and their team handles the tools while also supporting our campaigns with lead generation.

Cons

An area that needs improvement is the live attendance rate of the leads who register through DemandScience. It would be better if they also offered phone outreach before and after activations, similar to the kind of follow-up an SDR would provide.

Pros

Has been a solid option for us because it consistently delivers quality leads which are important for driving MQLs and building our potential client pipeline. Their support team has been excellent and very proactive whenever we need help. Another thing that stands out is the way they segment by specific countries, accounts and job functions which works better than other platforms we've used before. The setup was also very simple on our side since their team took care of all the necessary arrangements once we shared the targeting, account list and landing pages.

Cons

The interface could be more accessible and the real-time data insights and updates still have room for improvement. Navigation feels like it could be simplified and having a more structured dashboard would make things clearer for both our team and other stakeholders. It would also be helpful to have faster data refresh cycles and live performance visibility to make the platform even better.

Pros

Quality of the leads has worked for us so far and their team responds quickly whenever we need something. The integration with our existing systems went smoothly and overall I've been happy with the service. The lead accuracy feels fair for the price we pay and the customer success team is consistently fast and helpful. We also receive review reports and dashboards from them and their integration with Eloqua fits in very well with our setup.

Cons

Nothing to complain about so far.

Pros

Their customer service has been excellent and the flexibility they offer is a big plus!

Cons

Needs clearer visibility into where the leads are coming from which makes it tougher to understand what's driving them and to track their source properly.

Pros

Working with our rep has been a really good experience because communication is always clear and responses come quickly. We've had very few issues overall and Jess along with the rest of the team has been genuinely refreshing to work with.

Cons

There isn't anything specific to call out overall. That said, I did previously work with one team where the rep was rude and it definitely left me with a negative impression. Since moving to a new team though, the experience has been completely different and has totally changed my opinion of the company.

Pros

Gives us a really good mix of affordability and performance. The contact data has been valuable for our team and the analytics platform is especially helpful because it delivers useful insights for our campaigns. Getting everything set up at the beginning was also pretty easy.

Cons

Paid ads is a section that still need work. The conversion rates have been low and the traffic quality needs to improve.

Pros

Quality of the leads they deliver stands out! Their software is easy to use and the customer support has been excellent whenever we've needed help.

Cons

Their pool of highly micro-focused groups isn't especially large although that only becomes an issue once in a while.

Pros

The prospect database is genuinely global and gives us access to a wide range of contacts. Customer service has also been excellent, consistently going above and beyond whenever we've needed help.

Cons

Only downside is that when a technical issue comes up, it can sometimes take a while for the team to get back to you.

Pros

Campaigns with DemandScience have genuinely delivered! The leads have been high quality and reached the right people within the right organisations, not just in one market but across multiple regions. We've run campaigns in the UK&I and the Nordics and colleagues have also seen good results in BENELUX and DACH. They're also very easy to work with and always willing to adjust a campaign whenever needed.

Cons

Honestly, there's not much to complain about. If anything, the lead sheets could probably match our needs a bit more closely although I suspect that was completely possible and more down to me not giving a strong enough brief earlier.

Pros

Team members like Kitti and Alex have been attentive, supportive and consistently hardworking throughout the process. They've helped increase our company's visibility and bring in MQLs that support the sale of our services. We've been so satisfied with the service that we've kept renewing our contracts for more than a year. Getting started was also very easy since Kitti was incredibly helpful during the initial setup and always available whenever questions came up.

Cons

At this point, I don't have any complaints about them.

Pros

Been my go to partner for display advertising and content syndication for years. They're consistently easy to work with, produce excellent results and always keep the best interests of my campaigns in mind. The team is responsive, attentive and detail oriented and they regularly bring thoughtful ideas on how to improve performance. My senior customer experience manager, Ryan Lopez, makes both planning and execution feel effortless and I know my campaigns are in very capable hands.

Cons

One thing I'd change is having the content syndication and display advertising teams combined so I wouldn't need to reach out to multiple contacts for a single campaign.

Pros

They track performance very accurately and send over clean, reliable data before our calls which takes one more task off my plate. It gives me confidence that all the right boxes have been checked and that we're getting the results we were aiming for. Getting started also went very well, with the account manager clearly explaining everything during the initial setup. Overall, it's been a pleasant process working with our campaign manager.

Cons

Nothing in particular stands out.

Pros

Their team replies quickly and the people there are very simple to work with. Whenever we need help, they handle it fast. For lead generation, quality matters a lot and that's something they deliver well. If we ever question any data, they address it right away and reach out to correct it which has been both quick and efficient. On top of that, the initial setup with DemandScience was completed very quickly and without any hassle.

Cons

There isn't a direct platform we can log into and review ourselves. To access information, we have to go through the account manager or the Customer Experience Manager. It would be helpful if they improved this area by offering more flexibility and customization.

Pros

Has been very easy to work with. Setting up campaigns takes very little time which helps us get them live quickly and run programs efficiently.

Cons

At times, the delivery expectations seem a bit out of sync. Campaigns are often confirmed before contracts are signed and then near the end of the campaign we're usually asked to provide additional targeting criteria.

Pros

Working with their team has been a consistently good experience. They stay fully involved, know their craft well and respond quickly whenever needed. The quality of their work is always top notch and we rely on their insights and recommendations to help guide our campaigns. We've really valued the partnership we've built with them over the years.

Cons

Over the past four years of working with their team, I haven't run into any issues.

Pros

Stands out for its mix of accuracy, data driven insight and genuine focus on delivering results. The company provides highly qualified leads, dependable intelligence and a collaborative approach that makes marketing and demand generation efforts much easier to execute. Their team is responsive, transparent and consistently willing to adjust deliveries based on partner needs which really matters in daily operations. That's why I see them as an excellent partner especially when the objective is to improve demand generation performance and maintain consistent results.

Cons

Lead quality can vary at times depending on the campaign or audience segment so it may require a more careful review process before delivery.

Pros

Gives us access to a huge audience which has made it much simpler to connect with the right people and generate leads from exactly the audience we want to reach, all at a fair cost. We also haven't come across another vendor that can target the wide range of topics we focus on over the course of the year.

Cons

In the year we've been working together, we've had at least three different account executives handling our account which has made the relationship feel less consistent. On top of that, their acquisition of Terminus seemed promising at first but once they introduced a very high minimum budget, it limited us to using them only for lead generation.

Pros

Working with their team has been a positive experience and the database quality is really solid.

Cons

The lists we get often feel like they haven't been thoroughly checked before being sent especially lately. Because of that, we have to spend extra time reviewing them ourselves and quite a few leads end up being rejected.

Pros

They are highly professional and run things with strong operational efficiency. They are also approachable and willing to make adjustments whenever campaign changes are needed. The team is consistently helpful and that makes the whole process feel more reliable and reduces friction during execution.

Cons

Need to be more proactive with optimization recommendations, sharing stronger benchmarking insights and providing quicker feedback when delivery challenges come up.