DemandScience Reviews

Pros

Efficient to work with and they've been a very easy partner to collaborate with. Communication is always clear and to the point and we've seen strong performance from both their content syndication and programmatic display offerings.

Cons

At this point, I really don't have any complaints, everything has gone well. I also appreciate having a centralized platform where I can track results in real time.

Pros

Best experience I've had with any vendor! They respond fast, know their stuff and are always pleasant to deal with. Everything about my experience with the company has been positive. I'm in touch with the team and/or using the platform every day and I really value how broad the functionality is. We rely on DemandScience for display campaigns, content syndication, BANT leads and CTV. Their integrations team was also fantastic to work with and they made the Salesforce connection feel completely effortless.

Cons

Haven't found anything I dislike about it. They're the first outside partner I've trusted completely and I never have to second-guess questionable tactics like impression stuffing or artificially boosted viewability.

Pros

They respond well to feedback and actually act on it. For instance, when the lead invalidation rate was a bit high one month, they made noticeable improvements the very next month. They're also transparent about each stage of lead delivery, share summary charts to show pacing and consistently raise questions when they need clarification. The lead delivery setup with them has also been very smooth.

Cons

There have been a few issues with invalidation rates here and there. At times, they also take longer than recommended to complete full lead delivery within a quarter and they tend to request lead uploads right up to the final day instead of following our preference to have everything uploaded a week before quarter-end.

Pros

Working with DemandScience on a content syndication and ABM marketing program has been a really positive experience. Our goal was to drive lead generation and connect with high value stakeholders for our clients across several channels and that's exactly what this partnership was built around.

Cons

No issues to report! We're very pleased with the outcome and would confidently recommend them.

Pros

A really positive experience working with Marta De Souza who was leading the communication of the client servicing team. She has been outstanding when it comes to staying proactive and paying close attention to every detail. Even with the time zone gap, she keeps our meetings well structured and productive making sure all the important points are covered so there's less unnecessary back-and-forth afterward. On top of that, she does a fantastic job of involving the right stakeholders at exactly the right moment which has played a big part in helping our campaign succeed.

Cons

The biggest hurdle has been the time zone difference. Even though the team is very organised, that gap naturally makes real-time collaboration a bit harder. At times, it can slow down urgent campaign changes since we may need to wait through a full business cycle before getting a response or aligning on the next steps.

Pros

One thing that really stands out is how responsive and accommodating they are with every request from my paid media vendor. They consistently deliver excellent quarter-over-quarter performance for my client across multiple programs and regions. Working with Marta De Souza and the Content Syndication team has been a genuinely positive experience and they are exceptionally skilled at what they do.

Cons

Nothing specific comes to mind here, as both the support and overall performance have been excellent.

Pros

Working with Marta has been a fantastic part of the experience. Her customer service has really stood out and has been consistently helpful. The team overall is very responsive and accommodating when it comes to our requirements.

Cons

Don't have cons to mention.

Pros

DemandScience helps our teams identify, target and engage buyers who already show strong purchase intent.

Cons

It tends to be a better fit for mid-sized to larger enterprises and the pricing can be expensive for smaller businesses.

Pros

A targeted set of product reviews and thoughtfully selected professional reviewers makes the survey process easy to complete.

Cons

There are times when a limited budget makes it harder to get the amount of product feedback we're aiming for.

Pros

Having everything in one place makes it really convenient to collaborate and keep the team's work organized.

Cons

I just wish my team made use of more of the features but we're getting there.

Pros

Using it has been really easy and simple which makes it pleasant to work with.

Cons

One thing I'd like to see improved is the signature option, I wish there were a way to upload a photo directly instead of having to copy and paste a link.

Pros

Getting up to speed with it takes very little time and showing others how to use it is just as easy. There really isn't much of a learning curve.

Cons

At the moment, I can't think of any major downsides. If anything, the SSO setup can be a little confusing.

Pros

Has a really professional and polished appearance which I enjoy using.

Cons

I'd like to see more customization fields added to the email update settings.

Pros

One thing that really impressed me is how well it works across different operating systems. I switched from a Windows 10 PC to a Mac and from the standpoint of my signature, the transition was completely smooth.

Cons

Honestly, I have no complaints at all, it simply makes my life easier :-)

Pros

Getting around it was easy and installing the signature only took a short amount of time.

Cons

At this point, I really haven't come across anything to dislike. I've genuinely enjoyed using it.

Pros

Using it was a fast, easy way to make sure my email signature was formatted correctly.

Cons

I didn't run into anything I disliked about the platform.

Pros

The system is really simple to use and the tech support team has been excellent as well.

Cons

Honestly, there's nothing I would change, I've loved everything about it.

Pros

It's a really effective platform for tracking customer interactions and helping the whole enterprise team present the right message to the target audience. It also does a very good job of supporting compliance and keeping enterprise messaging consistent across the board.

Cons

In some cases, customization can take a while to complete.

Pros

The lead quality has been consistently strong. Unlike other vendors that rely on third-party sources, it generates leads directly which gives you much better visibility into the process. Working with the team has been a really positive experience, they're flexible, efficient and genuinely invested in helping you succeed. Big shoutout to Mo and Hayden for also providing thoughtful reporting and useful insights.

Cons

No downsides to mention here.

Pros

After sharing our ideal customer profile (things like target countries, job titles, company size and industries) they take care of promoting our content to the right audience and send over the details of the people who downloaded it. The customer support and sales teams are also very friendly and communicative. It works really well when you need dependable lead volume.

Cons

There are times when they don't quite hit the agreed lead numbers so we end up adjusting the targeting criteria a bit.