DemandScience Reviews

Pros

Our team relies on it to reach both key customers and high-value prospects by tracking how they engage across our main website pages, analyzing intent signals and then serving customized display ads based on that behavior. The platform is very user friendly and simple to work with.

Cons

Because our business operates globally, we need a solution that can effectively target companies and countries outside North America as well. It performs very well in the US but it still feels a bit behind when it comes to international targeting. That may be related to data privacy regulations and similar limitations but from an end-user perspective it can still be frustrating.

Pros

Getting into it feels very easy and the platform is simple to navigate and access.

Cons

The only confusing part was the first-time sign-in especially figuring out which account or login option was connected to my email signature.

Pros

DemandScience has been a strong ABM platform for us, with solid reporting capabilities and truly outstanding support whenever we need help.

Cons

There's definitely a learning curve for new users although the UI has been getting much better over the past few months.

Pros

Beyond its features, it also offers a wide range of extra resources that really help users choose the right asset for their needs.

Cons

A downside has been running into a few glitches and bugs in the past but it has always responded quickly and stepped in to help.

Pros

Has been very committed to helping our team customize campaigns, identify the right leads and promote the content that matters most to us. They've been flexible, communicative and willing to work with us when something in a campaign didn't feel like the right fit. On top of that, their customer support is consistently available and helpful.

Cons

After using it several times, we've seen that the lead quality is definitely strong but the follow-up and nurturing response rates came in lower than we expected. It feels like a more compelling campaign, along with the backing of a more established company in the industry, would help move these leads through the pipeline faster.

Pros

Recent updates have made the platform much more user friendly so getting around it feels easy and launching campaigns takes much less time. Accessing useful data and reports has also been very smooth which has helped a lot with making better decisions.

Cons

Has a strong feature set overall but exporting reports and data can still be frustrating and report data sometimes takes longer than expected to load. Organising those parts would make the overall experience much better.

Pros

Having access to current intent and engagement data across accounts really helps with planning and shaping strategy. On top of that, the support team is responsive and excellent whenever questions come up.

Cons

Page refreshes could be a little faster and it would help to have clearer explanations for each field on the page for better understanding.

Pros

Turnaround times have been quick, the service has been solid and the reports provide genuinely useful insights.

Cons

We did run into some billing invoice issues where charges were sent to our partners even though we were the party that approved the IO which ended up costing us some of our own revenue.

Pros

Their customer support stayed reliable throughout and they were always quick to act on my campaigns. Everyone I dealt with was friendly from beginning to end and their team made the whole campaign execution process very simple. They also checked in repeatedly to make sure my expectations were being met and gave me opportunities to get additional performance data. On top of that, their cost-per-lead pricing feels in line with other lead generation vendors.

Cons

I haven't run into any issues at this point. That said, I'm not able to comment on lead quality yet.

Pros

Working with DemandScience has been a positive experience! The team stays on top of promotions, keeps in touch consistently and is very open to collaborating. They also regularly share useful insights about new products and platforms and are willing to put new strategies into action.

Cons

Up to this point, my experience with it has been very positive overall.