DemandScience Reviews

Pros

Communication is strong, turnaround time is quick and they're easy to work with while also having a solid understanding of the industry.

Cons

Campaign performance still trails behind what we're seeing from some of our other partners.

Pros

Their team has been responsive and supportive and they've been very pleasant to work with. They also provide valuable resources all the way through the process.

Cons

At this point, I haven't run into any issues to mention.

Pros

They've been very adaptable to what we need, even when the programs weren't completely built out yet and I really value how willing they've been to collaborate with us and support the specific demands of our market.

Cons

It's still pretty early since we've only been working together for a few months but I haven't seen the downstream results I was hoping for yet.

Pros

Setting up signatures is pretty easy since it doesn't need any special formatting. It automatically pulls in the values entered into each field and uses them to build the signature which makes the whole process convenient.

Cons

It would be even better if there were a way to edit the signature beyond just the fields provided by them.

Pros

One of the most useful things about the platform is being able to track site visits from both target accounts and potential prospects.

Cons

There are times when the reporting isn't completely accurate especially with location data. The platform can also feel a bit confusing to navigate now and then.

Pros

Being able to view what's happening in the pipeline and use that insight to make marketing decisions is really useful.

Cons

The user interface feels siloed and confusing which makes it harder to navigate.

Pros

Using the platform feels very easy and well organized. It works in a simple point-and-check way that even someone with very basic computer skills can quickly understand and use.

Cons

Only thing I did not like was having to complete a survey even though I had never used the platform before.

Pros

Connecting with Salesforce has been a huge win for my team. Our support team has also played a big role in our succes: Mallory and Riley are an absolute dream team! On top of that, they keep rolling out updates and continually improving the platform.

Cons

Despite all the updates, the platform still feels a bit dated. It's not as user friendly as some other digital platforms although it does seem to be getting better.

Pros

Ever since I began using this platform, my email signature stays updated automatically so I don't have to handle all the manual work my company would otherwise expect me to do.

Cons

On top of that, all of my clients have the company's key information readily available right at their fingertips.

Pros

One of the biggest benefits has been being able to standardize email signatures across the whole organization. Having shared signatures that can be updated with new products and company information is really valuable in a client-facing business since it creates more chances to highlight updates to both current and prospective clients.

Cons

Don't like the limited customization although that really comes from restrictions our own company has put in place rather than the software itself.

Pros

Using the platform feels very self serve and easy which is something I really appreciate. Whether I'm putting together campaigns, uploading creative assets or creating segments in the Data Studio, the support articles and the little info bubbles throughout the platform usually explain exactly what I need to do. Most of the time, I don't even have to reach out for help because it's quite accessible. I use it roughly once a month to launch new 1:1 campaigns and it has been very simple to put into action.

Cons

What I'd change is how picky the creative upload requirements are. There are a lot of very specific rules, even down to file names and some of them feel unnecessary and can easily slow me down or cause mistakes during the process. I also don't think the reporting is as accessible as it should be.

Pros

It points out what information still needs to be added and helps bring more consistency and standardization to the process across the organization.

Cons

Honestly, I'm happy with every part of the platform.

Pros

What really stands out is the high-quality, verified intent data they provide. It makes it much easier for companies to zero in on prospects who are actively in the market for their products.

Cons

The quality of the leads can still differ depending on the industry and how specifically the targeting is set up.

Pros

The insights have been really valuable and the Salesforce integration helps us speed up our sales efforts. It has become a key part of our account planning so we're in it on a regular basis.

Cons

The platform itself and the onboarding were both really solid. That said, if you're not using it regularly, it can be a bit tricky to remember how to get around though that's probably more on the user side than the tool itself.

Pros

Getting started with the platform was very easy especially because the training documentation is so helpful. I was able to learn pretty quickly how to set up display ads across different landing pages, along with external properties managed through it.

Cons

Reporting tends to lag. Most of the time, the data only shows up a day or two later instead of being available in real time.

Pros

Adding private equity and real estate through the platform has been genuinely helpful for diversifying my portfolio. The search bar also makes it convenient to look through and evaluate the investment options that are available.

Cons

Issue is that the platform seems to lack a solid secondary market for these alternative investments. That limited liquidity becomes a major concern especially for assets that are typically held over longer periods.

Pros

Using it is very easy and it's readily accessible within our campaign platforms. We rely on purchased data across a variety of use cases and DemandScience has consistently proven to be dependable and effective for us.

Cons

Nothing to complain about so far. Everything has been working really well.

Pros

It does much more than just help identify and target the right accounts. It also includes multiple engagement channels and strong analytics which makes it easier for marketers to build personalized experiences across the entire buyer journey.

Cons

Problem is that pulling very specific insights or building custom reports can be challenging without help from the customer support team.

Pros

It cuts down on a lot of manual work, helps handle multiple tasks and saves both time and effort.

Cons

There's nothing specific to complain about but keeping the software updated and improving it regularly would still be a good idea.

Pros

Being able to pull account based metrics like engagement and impressions has been really valuable and creating targeted lists for ABM is easy and efficient.

Cons

Platform can feel a bit outdated at times. When I apply a filter while editing a list, it sends me back to the accounts homepage after every change which means I have to set the filter again each time. I'd also like to see more dashboard customization options.