Docusign Reviews

Pros

Every year, my husband and I use It to sign our lease and it's been incredibly convenient. Instead of everyone having to meet up and sign in person at the same time, we can handle it quickly and much more easily from wherever we are.

Cons

I haven't run into any problems with It at all. It's consistently been a fast and convenient way to sign documents.

Pros

After a quick 15-minute tutorial, It was already simple to work with and it fits right alongside our CRM perfectly. Without it, we'd probably be spending at least twice as much time tracking down customers just to get real signatures on paper.

Cons

honestly there isn't anything specific that bothers me about It. I'm sure it will keep getting better as new features are added but at this point I don't really have anything on my wish list.

Pros

Any time a document comes through It for signature, it feels secure, verified and simple to complete. When I need to send something out for signatures myself, I want to offer people that same sense of trust, security and confidence throughout the process.

Cons

The only possible downside is the price especially for a team like ours that may only need signatures once a month. Still, I can see how the cost would feel much more reasonable for businesses using it every week or every day.

Pros

Handling new-hire employment paperwork with It has been really simple. It's simple to work with and saves both me and the new employee a lot of time.

Cons

It definitely made the process simple and cut down on time but the features I relied on most can also be found in lower-cost alternatives like DocHub.

Pros

The interface is simple so most people can pick it up and use it without much effort. It's also the market leader and an industry standard which helps because buyers already know the process and feel comfortable with it.

Cons

Nothing really comes to mind in terms of improvements,I'm very satisfied with the software and with how well my team has built it into our day-to-day workflows.

Pros

Being able to track everything and set reminders until a document is signed and sent back has been really helpful. I also appreciate how simple it is to view the complete list of what I have out there.

Cons

Every now and then, a previously used email does not show up when I search for it. Other than that, I really have not run into any other problems in the couple of years I have been using it.

Pros

Bringing a PDF or Word document into the software is really simple. The features don't take long to learn and it's just as simple to show other people how to use them too.

Cons

The price is on the expensive side. That said setup is very simple and the excellent customer service really helps balance that out.

Pros

It feels like the most trusted e-signature platform out there. It's very simple to use for both admins and people signing documents which makes the whole process quick and hassle-free.

Cons

One thing that would make it even better is having built-in features to edit PDFs while preparing them for signature or adding fields.

Pros

Getting clients and teachers to sign agreements was something we needed to sort out and this took care of it without any hassle. It's customizable enough to work right away out of the box and everything is simple to understand.

Cons

Honestly it handles everything we need it to do. I don't really have any complaints and I'm very happy with it as it is.

Pros

It works well for sending documents electronically especially things like contracts, quotes and sales orders. From an end-user perspective, it's fairly simple to use and it offers strong customization options that let it fit our business needs well.

Cons

That said the Salesforce integration falls short in a few areas particularly around syncing user permissions. We regularly run into problems when provisioning users because It doesn't always sync them correctly or it assigns the wrong API username which then creates access issues. Also, it feels pretty unreasonable that there's no simple way to view how many licenses are available without having to ask an account executive.

Pros

Working remotely is much more manageable with this tool. It makes it simple to send official documents to several people, get them signed and dated properly and keep copies stored for later use.

Cons

The signature choices are somewhat limited and saving partway through the process can be a bit awkward.

Pros

Coming from a pencil-and-paper way of running my business, moving into the tech world has been more difficult than I expected and this really helps make that transition much more manageable.

Cons

Technology has never been something I naturally enjoy but this has helped change my feeling that tech is out to get me and makes the whole process a bit more manageable.

Pros

When Covid-19 hit, our construction company took a major hit because every contract used to be signed in person at the customer's home. Moving over to an e-signing process helped us adapt quickly and completely cut out the need for face-to-face meetings.

Cons

There's nothing to complain about. It works really well for every type of user and even people who aren't comfortable with computers have been able to use it for signing without trouble.

Pros

After using several e-signature platforms during real estate purchases, this one has been the most user-friendly by far and offers the widest range of features.

Cons

I honestly have no complaints. It's simple to use even without being logged in, works well from a mobile browser and the dashboard does a good job of organizing completed documents with a helpful search feature.

Pros

Switching to this has saved us a lot of time and honestly feels essential for any business. I can't imagine going back to paper and ink signatures with all the extra follow-up and filing that comes with it. It is quick to set up, incredibly simple to use and laid out in a way that keeps everything organized and efficient. We rely on it several times each week. Another big plus is that people don't need to create an account which makes the process user-friendly for everyone involved. It's awesome.

Cons

Don't have any complaints about it. There honestly isn't even a "least favorite" part I could point to. If you're unsure, the free trial is definitely worth trying.

Pros

Getting documents signed with It only takes around five seconds from start to finish. Even longer paperwork, like loan documents, is still simple to work through and the identity verification tools make the whole process feel very secure and reliable. Being able to sign that quickly from a phone is a huge plus too.

Cons

honestly there's very little I'd change. The only reason our company uses another option is because it comes bundled with a product suite we already pay for but if we ever had to make a change, It is the platform we'd go with.

Pros

It's a simple digital signing solution and with remote work being such a big part of business now, it helps keep things moving by letting documents be legally signed from anywhere.

Cons

Nothing really comes to mind on the downside. The only issue has been with some apps that connect to it since they don't always support every field properly, such as Job Adder.

Pros

Being able to build templates around exactly what our property needs has been a huge plus. We can edit them as needed and customize the signature blanks for each document we send which is a really valuable feature that not every e-sign platform offers.

Cons

One thing that would really help is adding a "sign all" button within an individual document. We send leases with anywhere from 10 to 50 blanks so having that feature would make the process much faster and a lot more convenient.

Pros

Connecting it with other tools like Salesforce has been really useful and takes a lot of hassle out of my workflow. Digital contract approvals also save me a good amount of time compared to chasing manual signatures.

Cons

It can feel a bit hard to navigate when you're just getting started and the pricing is a little on the expensive side.

Pros

After struggling for a week to download Adobe and get these time-sensitive papers signed, this site was a huge relief. I'd used Adobe before and don't remember it being this frustrating but now it feels overloaded with extra services and separate apps for what should be one simple job. Then I came across It and the whole thing was finished in less than ten minutes. My document was signed and emailed back right away. After spending all week fumbling with it, being done in minutes felt incredible. The free trial is actually a real free trial too, with no credit card required which I really appreciated. You can upload your document, use text boxes to enter information, save your signature and reuse that saved signature whenever you need it. Once the document is ready, you can enter the recipient's email right there and send it off. The whole site is incredibly user friendly.

Cons

No complaints. It's by far the simplest site I've used for signing papers and sending them back to the right person.