Docusign Reviews

Pros

It's incredibly convenient to use and cuts down a lot of time.

Cons

At times, viewing large documents can be a bit difficult.

Pros

One thing that stands out to me is that this software does exactly what it is supposed to do: collect eSignatures from anyone who needs to sign documents for professional or legal purposes. I really appreciate not having to travel to the signer anymore. Instead, I can just email the document and the person receives it, opens the file, confirms they understand it and signs electronically. The whole workflow is organized and simple so it doesn't take long to get comfortable with it. I'd absolutely give it five stars for both the value of the service and the pricing.

Cons

Even after looking at the service from every angle, I genuinely can't come up with any negatives. It's simple to use, the pricing feels very reasonable and everyone I've sent signature requests to through this platform has always been able to figure out the process without any trouble.

Pros

Since the pandemic, the way we send, sign and authorize documents has really changed. This app makes it possible to handle all of that digitally in one place, without needing to print anything or be physically present where the document has to be delivered.

Cons

Because the signature is done with your finger, it may not look completely accurate at first. Still, you can keep practicing until it closely matches the signature on your ID.

Pros

Clients have no trouble using it and it's really helpful that both sides can look back through the full document history whenever needed.

Cons

I didn't come across anything that i dislike

Pros

Handling everything from lease forms to contracts has been really convenient with this. It made document signing simple and the fact that it saves my electronic signature means I can get things signed much faster.

Cons

Really don't have any complaints. I'm happy this tool is available because it has saved me a lot of time on important document signings.

Pros

Navigating this software felt very simple. Even though I'm familiar with information systems, I still think people who aren't very tech-savvy would have no trouble using it. With everything that happened last year, I honestly don't think I could have bought my first home without It.

Cons

Nothing really felt missing to me. I was able to use it without any issues on my iPad, as well as on both my Android tablet and phone.

Pros

It has been the best platform for sending documents out for signature and keeping track of agreements quickly and conveniently. With It, contracts no longer feel like static documents anymore.

Cons

The notification alerts should arrive faster and the file uploader in the envelope could use more space for uploads.

Pros

Feels like the go-to standard for electronic signatures and it's clear why. It's a powerful platform that connects well with a lot of other software, including Salesforce and Gmail which makes it really practical in day-to-day work. Sending documents out for signature is simple and the mobile app adds a lot of flexibility and convenience when handling things on the go.

Cons

Only issue I ran into was quite a while back during a Salesforce integration. That said It's developers and support reps stepped in and helped resolve it.

Pros

Across all of our contracts and any other documents that need signatures, we rely on It. It's very simple to use and since it's basically the industry standard, recipients never question or push back on documents signed through it. Setup was simple and day-to-day use is just as uncomplicated.

Cons

There really isn't much for us to complain about because it handles its job well. I can understand why some people might see the pricing as a little high even if we personally don't think it's unreasonable. There are probably cheaper alternatives available but they may not come with the same broad recognition and acceptance that It has.

Pros

Using it has been completely hassle-free. I love that I can send documents by email and everyone can just sign them without any trouble. It works exactly as expected and I haven't run into any issues at all.

Cons

Nothing comes to mind. I really don't have any complaints about it.

Pros

Sending documents out for signature is very simple and because it's so simple for people to use, they usually send them back much faster than expected.

Cons

The pricing feels pretty high and that's making me question whether I should keep using it. If I come across another option with the features I need at a better price, I'd probably switch.

Pros

Getting signatures from multiple people on any document is where It really delivers. I can send out invites in just a few clicks and the platform also sends timely reminders to everyone who still has a signature pending which helps keep things moving.

Cons

Once the number of documents starts piling up, keeping everything organized becomes a bit difficult especially when it comes to storage and quickly finding the exact file I need. The editing option also feels fairly limited and old-fashioned since I have to click the text box each time and drag it to the spot where I want to make changes.

Pros

What a time-saver! Instead of mailing contracts or scanning signed paper copies into PDFs, I can just upload the document straight into It and mark exactly where signatures are required. It also helps keep things moving by automatically sending reminder emails when recipients take too long to respond. I absolutely love using It.

Cons

I can't think of anything I dislike about It. It saves our team a huge amount of time and our customers appreciate it too because they don't have to print contracts and sign them by hand anymore.

Pros

It has really helped our company keep things running remotely during the pandemic without disruption. We rely on it to handle wires and ACH processing and it has made that workflow much more manageable from a distance.

Cons

My only real concern is that envelopes sometimes aren't set up correctly. A more organized and flexible way to create envelopes would probably help reduce those issues.

Pros

Searching for candidate documents and checking where they are in the completion process is really simple. It's also really helpful that duplicate documents can be voided out when needed.

Cons

One thing that comes up pretty often is candidates getting confused about how to save their progress. They also tend to ask for their authentication code or end up creating multiple envelopes even though those can be voided later. I just wish the process were a bit clearer for first- or second-time users.

Pros

It works really well for sending out and storing signed agreements which has been a big plus.

Cons

A few updates would help make document control more efficient.

Pros

Any time I need a document signed, whether it's just me or other people involved, It is one of the first tools I turn to. The software is simple, user-friendly and gets the job done without any hassle.

Cons

honestly I don't have any negative feedback about It. It has consistently met my expectations since I first started using it years ago and it's been incredibly dependable the whole time.

Pros

Printing stacks of paperwork just to get signatures feels outdated now. Using electronic signatures is clearly the better option and saves a lot of time.

Cons

One issue is that the search feature is not always accurate. At times, searching by just a first or last name works better than entering the full name.

Pros

It has made a big difference for our company when it comes to getting applican't forms and full lease documents signed. People no longer have to come into the office every single time we need a signature which is much more convenient for everyone. They can review and sign documents whenever it works for them, whether they are at home or out somewhere. It is also really helpful being able to track the status of each document, see whether everyone has signed and know exactly which person we are still waiting on. The customization options are useful too even though they can sometimes take a bit of effort to understand.

Cons

Setting up documents so someone can only sign in one specific place and complete the remaining fields afterward can be tricky. Getting the customization to work exactly the way we need often takes extra time and it is not always very Adaptive. That part of the platform can feel less user friendly unless you are already pretty comfortable with computers and different applications. Storage has also been an issue for us. Since our business sends out a high volume of documents, we run out of space fairly quickly and having to sort through and delete older files to free up room becomes another time-consuming task.

Pros

One of the best parts of It is being able to build templates for collecting signatures from multiple people. It does take a bit of practice to get everything set up and used well but users can usually get comfortable with it pretty quickly and start getting the full value out of the platform.

Cons

Getting It integrated was fairly simple and overall it stands above other products in this space. The biggest obstacle for most users is the price. If your budget allows for it though, It can really boost team productivity and make the whole signing process more organized for everyone.