Total 2036 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

18%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SK

Sheniga K.

Financial Services, 500+ employees

More than a year

5.0
May 2026

positive experience

Pros

Across all kinds of documents, this tool has been dependable and efficient for handling digital signatures. The template feature is especially useful for keeping processes consistent and cutting down time on repeat agreements. Sending documents out tracking their progress and getting them completed is simple and the audit trail adds a lot of reassurance from a compliance and governance standpoint.

Cons

Certain areas of the interface feel a bit less easy especially when working with the more advanced features. As new functionality gets added both administrators and end users have to deal with a learning curve so extra guidance and training are often needed. Pricing can also climb as usage increases and more features become necessary.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

TH

Teresa H.

Education Management, 51-100 employees

More than a year

5.0
May 2026

quick multi-party signing

Pros

I like how fast its now to get documents signed so very convenient. Even when multiple people need to sign and the finished files are always readily available afterward.

Cons

The fine print can be difficult to read and it takes extra attention to make sure nothing important gets missed.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

NC

Nikki C.

Construction, 11-50 employees

More than a year

5.0
May 2026

Good overall

Pros

Ever since I've been using this software, it made the whole signing process feel much faster and more convenient. The platform is simple to use feels secure and lets contracts and agreements get signed quickly from anywhere. That saves a lot of time and helps keep the workflow moving efficiently.

Cons

A part I liked least was the pricing especially for smaller teams or people who only use it occasionally. Some of the more advanced features can also seem a bit too complicated when all you really need is basic document signing.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

KG

Krista G.

Construction, 11-50 employees

More than a year

5.0
May 2026

Easy and simple to use

Pros

It is very simple clear about whats required and simple to implement. I especially appreciate how effortless it is to actually sign documents which is the part we use most often and have the most experience with.

Cons

Preparing a request for others to sign took a bit more time but thats pretty understandable. I wouldnt say I disliked the process at all its just the least enjoyable part of using the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WL

Wesley L.

Consumer Goods, 11-50 employees

Less than 6 months

1.0
May 2026

sketchy billing and costly plans

Pros

In all honesty there wasnt anything positive that stood out. I paid a lot and after using the product just one time I saw no real value in it at all.

Cons

The billing practices felt very questionable. Canceling was made unnecessarily difficult and the subscription plans are far too expensive for what they offer.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

2

Functionality

2

AW

Angeleah W.

Health Wellness and Fitness, 11-50 employees

Less than a year

5.0
May 2026

Liked using it

Pros

The whole process is simple to follow and using it is also quite easy. I've used it both to sign documents myself and to send documents out for signatures and every time it has made getting paperwork completed much more manageable for each collections workflow.

Cons

I found something a little frustrating.. it was that when a document link expires because I then have to request or send a new link before the signing can be finished.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Hospital & Health Care, 500+ employees

More than a year

5.0
May 2026

Made our workflow smoother

Pros

Document signing and sending them back is fast and convenient with this electronic process. The platform feels user-friendly as well.

Cons

There really is not much to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NN

Nicholas N.

Apparel & Fashion, 1-10 employees

More than a year

4.0
May 2026

reliable real-time document handling

Pros

Working with documents in real time across different parties has been very convenient and being able to make corrections instantly is a big advantage.

Cons

Tracking and reporting can get a bit complicated at times especially when external third-party signatories are involved.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

AR

Anushree R.

Information Technology and Services, 51-100 employees

Less than 6 months

4.0
May 2026

Easy to manage

Pros

Sending and signing documents electronically with it is really simple and that alone saves a huge amount of time compared with dealing with paperwork manually. The platform feels very user-friendly even when someone is using it for the first time. Its also really useful being able to track where a document is in the process and receive real-time notifications as updates happen.

Cons

Biggest drawback is the pricing which can seem a little expensive especially for smaller teams or people who only use it once in a while. There are also moments when notifications arrive late or documents take a bit longer to load than expected. While the interface is strong overall so me of the more advanced settings can be confusing at first.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

8

KR

Katherine R.

Primary/Secondary Education, 500+ employees

More than a year

4.0
May 2026

impressive audit trail

Pros

Chasing down parent signatures used to take weeks especially for things like field trip forms and now they come back in about a day. The audit trail showing exactly when parents opened and signed documents has already helped us protect ourselves in two liability discussions in the same year. Another big plus is that teachers can send their own employment verification documents instead of everything having to run through my office.

Cons

Pricing starts to climb once you go beyond the basic features. We wanted to send report cards in bulk but that pushed us into the next pricing tier. There are also times when parents call because they are confused about setting up an account even when they only need to sign a single form. It would also be better if it integrated with our SIS but right now it does not.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

RG

Rene G.

Logistics and Supply Chain, 51-100 employees

Less than a year

5.0
May 2026

document signing made convenient

Pros

Its incredibly quick and convenient to send and sign doucments using this tool. Sending tracking and completing paperwork from anywhere is really easy.... especially when using the mobile app. The interface feels simple and it cuts down on paperwork a lot and it helps workflows move faster by removing delays in approvals and signatures.

Cons

The pricing can sometimes seem a little expensive for small teams or people who only use it occasionally. also setting up more advanced templates or workflows may take a bit of time to figure out at first.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

JH

Julia H.

Hospital & Health Care, 51-100 employees

More than a year

4.0
May 2026

fast electronic signatures

Pros

This software works well for sending documents out for electronic signature. Its a lot quicker than having to chase down a handwritten signature.

Cons

Compared with Adobe Sign this one feels less user-friendly to me. I preferred Adobe Signs layout although it still gets the job done.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JD

Jessica D.

Transportation/Trucking/Railroad, 11-50 employees

Less than a year

5.0
May 2026

user-friendly tool

Pros

Very simple to use and navigate from start to finish. The program feels simple overall and I would definitely recommend it.

Cons

Its cons are the high pricing inflexible multi-year contracts and the fact that some advanced features take time to learn.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

EE

Elon E.

Banking, 500+ employees

More than a year

5.0
April 2026

Great tool!!

Pros

Really cuts down the back-and-forth that usually slows contract execution down. Tasks that used to involve printing scanning following up for signatures and dealing with version mix-ups can now be handled through a structured digital workflow. Features like templates signer routing automatic reminders and status tracking make a noticeable difference in speeding up operations.

Cons

Feature and pricing bundles can get expensive especially when usage increases or more advanced capabilities are needed. also some of the admin settings and parts of the interface can be less user friendly once the workflows start getting more complex.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

9

MB

Mayted B.

Hospital & Health Care, 500+ employees

More than a year

5.0
April 2026

We love using it

Pros

I liked its clean interface when sending signing and tracking documents and its very simple to use as well..

Cons

The pricing climbs fast as usage increases especially with charges per envelope and its mostly built for signing rather than full document creation or proposals.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

CP

Christina P.

Telecommunications, 1-10 employees

More than a year

5.0
April 2026

easy to track signatures

Pros

The e-tracking feature has been the most useful part for me because it lets me see exactly when someone has viewed and signed my documents.

Cons

If I had to point out a downside it would be the higher price. I always prefer paying as little as possible instead of taking on extra cost. That said its very reliable and makes the whole process safer and much faster.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

Anonymous

Consumer Goods, 51-100 employees

More than a year

5.0
April 2026

I had a positive experience using it

Pros

It proved to be very dependable and is simple to use... it speeds up the signing process a lot compared to dealing with documents manually. Everything stays well organized theres a clear audit trail and its simple to send monitor and finish agreements without having to chase people down over email.

Cons

Interface works well enough but parts of it could look cleaner and feel more up to date. Some pages seem a little crowded especially when handling several documents or workflows at once. Id also like to see stronger anti-phishing measures and better security awareness around suspicious signing emails since fake DocuSign-style messages are pretty common.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

OG

Olivia G.

Child Day Care Services, 11-50 employees

More than a year

5.0
April 2026

great software so far!

Pros

Handling documents with it is really convenient. The platform is simple to use keeps everything organized and Ive been able to manage and track my documents without any trouble. I havent run into bugs or technical issues at all and Ive never even needed to contact customer support. Being able to sign documents online makes my workflow much more efficient and the fact that its free makes it even better.

Cons

I honestly dont have any complaints about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MS

Mary S.

Education Management, 51-100 employees

Free Trial

5.0
April 2026

excellent value for workflows

Pros

The pricing feels very worthwhile and the platform is simple to work with. Its become a must-have for supporting our workflow and keeping projects on track.

Cons

Getting everything set up came with a bit of a learning curve but it never got in the way of using it successfully.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

WN

William N.

Accounting, 1-10 employees

Less than 6 months

5.0
April 2026

convenient signing anywhere

Pros

Love how it is convenient and simple to use from anywhere at any time and it works well for just about everyone. It also feels like good value for the money.

Cons

Dont have any complaints about the tool aside from occasional issues when documents take time to load.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8