Jai N.
Law Practice, 51-100 employees
More than a year
“clean interface”
Pros
The interface is thoughtfully designed and genuinely pleasant to use. Its also simple to make changes to envelopes that have already been sent out for signature.
Cons
Witness feature still needs some work. It isnt very clear how its supposed to function either for the person creating the envelope or for the one receiving it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Stephanie S.
Individual & Family Services, 1-10 employees
More than a year
“handy for legal paperwork”
Pros
Using this service has been very convenient and its been especially useful whenever Ive needed to sign legal documents and forms for both work-related and personal matters.
Cons
No complaints about it. I also haven't had to pay much for it since Ive mostly been on the receiving end of forms others sent over for contracts and banking purposes. The convenience and simplicity of the software are something I really appreciate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrew B.
Hospitality, 1-10 employees
More than a year
“made digital tracking so much easier”
Pros
After using this product on several occasions it has consistently been simple to understand and work with. Because of that getting signatures completed across different elements happens without any confusion. It also makes it simple to keep documents organized and tracked digitally.
Cons
The system feels very easy overall and we really havent run into any major issues while using it which has made the whole process smooth.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Katie Z.
Marketing and Advertising, 1-10 employees
More than a year
“user-friendly!”
Pros
Uploading documents for signature in this tool is very user friendly and sending them along to other people for signatures is just as simple .
Cons
One downside is that the document usually appears to be coming from it instead of the actual user so it can sometimes end up in spam and create unnecessary back-and-forth.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sabina D.
Hospital & Health Care, 500+ employees
More than a year
“e-signing experience was good”
Pros
I like how it does exactly what I need. Ive been using it to sign documents electronically and it has worked really well. Id definitely recommend it.
Cons
Nothing major comes to mind as a downside. If I had to mention one thing it would be that emails from it sometimes look like spam which can be a little confusing.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Rhys B.
Computer Software, 11-50 employees
More than a year
“trusted standard for contracts”
Pros
Its become clear to me that this is the industry standard for contract signing. Since most people have already used it before sending contracts feels smooth and it comes across as professional and appealing to clients.
Cons
The pricing does feel a bit high for smaller companies. Because we only send a limited number of contracts each year the cost per contract can end up feeling pretty steep.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
ALISSA P.
Transportation/Trucking/Railroad, 1-10 employees
More than a year
“fast digital signing”
Pros
Handling documents with DocuSign feels quick simple and efficient from start to finish. The biggest benefit is how much time it saves by letting me sign everything digitally instead of dealing with paper forms.
Cons
it works really well overall but the cost can feel high especially for small businesses or people who only use it once in a while. A few important features are locked behind the more expensive plans which can be frustrating. The interface also starts to feel a little cluttered when managing several documents at once and now and then there are small glitches or delays while uploading or sending files.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Maria G.
Construction, 101-500 employees
More than a year
“convenient to use”
Pros
Sending files to multiple reviewers is very convenient and they can view or sign them from whatever location works best for them.
Cons
File size limit is a drawback. For owner billings the restrictions can mean needing to attach extra documents separately for a single file.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Marketing and Advertising, 1-10 employees
Less than a year
“Everything is good”
Pros
Ever since we started using it, sending files out for signature keeping track of who has signed and receiving completed agreements back happens quickly. The platform is simple for both the person sending the document and the person signing it and it cuts out many of the delays that usually come with printing scanning and mailing paperwork. It also gives a secure professional feel which really matters when working with important documents.
Cons
Getting started with some of the setup and customization options can be a bit confusing at first especially when dealing with more advanced workflows. The pricing may also be a downside for small businesses or individuals who only use it once in a while. And when recipients are new to e-signature platforms they may need a little help the first time they go through the process.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
8
Anonymous
Wireless, 101-500 employees
More than a year
“Love how easy it is to use”
Pros
Signing documents digitally through this platform is really convenient. Theres no need to stress about the file being altered since the document stays protected and can't be changed or edited through any method you try. That makes it feel very safe and secure to use. Another helpful part is that it lets you create and use its own digital signature based on your name which adds to the convenience.
Cons
Only issue I regularly run into is the amount of space provided in the signature field. It feels too small for longer or bigger names. It would be much better if there were an option to customize the signature space.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chandra L.
Hospital & Health Care, 51-100 employees
Less than 6 months
“dependable forms across platforms”
Pros
Working with it across different platforms has been very simple . I use it for all of my company paperwork and it has been a really strong option. Id definitely tell others about this form as well. The customer support has also been excellent.
Cons
There honestly arent many downsides for me. I havent run into any problems up to this point and Id still recommend it to other employees and businesses.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lauren G.
Construction, 1-10 employees
More than a year
“Great tool overall”
Pros
It is what we rely on for a lot of our contracts and business agreements. The platform is very simple to work with and each step is clearly guided and simple . Signed documents are also convenient to locate and organize since copies are sent by email. That email-based process makes it much easier to stay on top of the workflow and keep everything organized.
Cons
I havent run into any bugs or privacy concerns with it and it seems safe and secure from what Ive seen. The only challenge Ive noticed is that when an email is sent to someone who needs to sign they can't forward it to another person for review because the link ends up breaking.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mai M.
Hospitality, 11-50 employees
More than a year
“top-notch signing platform”
Pros
This one is still the best electronic signature platform out there. It stays very user-friendly for everyone involved and delivers excellent value at a very affordable price.
Cons
Honestly I have no complaints. Ive been using it for years and clients consistently appreciate how simple the platform is to use. Transactions need to feel smooth and it delivers that every single time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melissa S.
Real Estate, 51-100 employees
More than a year
“Trustable signing on the go”
Pros
DocuSigns e-signature platform is simple to use and the mobile app makes it really convenient to sign documents when I'm away from my computer.
Cons
The admin support ticket system can be hard to work through and the response times are sometimes slower than expected.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
6
Functionality
6
Alexandra M.
Chemicals, 1-10 employees
Less than a year
“e-signing made simple”
Pros
Getting signatures done through this software is incredibly fast and sending documents out for signing is just as simple. Its also the e-signature brand that comes to mind first every time.
Cons
At the same time there are still free alternatives that handle many of the same tasks it does especially ones that already integrate with Google.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Sam R.
Hospital & Health Care, 500+ employees
More than a year
“enhances our workflow”
Pros
I like that it gives me an easy way to collect signatures across all kinds of documents I need for my job. It saves a lot of time and really helps keep my workflow and document management on track.
Cons
Every now and then uploaded documents automatically select extra radio buttons. Its easy enough to fix by deselecting them but it still adds an extra step.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Justin C.
Financial Services, 1-10 employees
More than a year
“impressive templates and integrations”
Pros
Handling a high volume of e-signature requests is much more manageable because the workflow is simple . Being able to build templates and organize processes is essential for our team and it really helps keep things moving efficiently. Since its such an established product in the market it connects with a lot of the other software we already use and clients and customers are usually familiar with it because theyve seen it elsewhere.
Cons
There are times when setting up templates feels a little tedious and its possible I'm missing an existing feature that could help. Still an AI-powered option that could scan an uploaded PDF predict where fields belong and suggest the right field types would be the perfect finishing touch.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Dhruv S.
Mechanical or Industrial Engineering, 101-500 employees
More than a year
“digital document signing saves time”
Pros
Signing and verifying documents is very easy and it offers strong value for the money. Being able to send and store everything electronically saves a lot of time and eliminates the need to keep piles of paper contracts on file.
Cons
Documents would not load because of a bug sometimes, aside from that the platform gets regular updates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Jarvis J.
Transportation/Trucking/Railroad, 1-10 employees
More than a year
“remote signing is a lifesaver”
Pros
Getting a link from the other party and being able to sign documents remotely is something I really appreciate. I'm often out and about so being able to securely sign from anywhere and then receive a copy of the completed document in my email is a huge advantage.
Cons
One thing that feels a little inconvenient is having to log into my account to find a document that was signed some time ago. It would be better if the acknowledgment email included a PDF once everyone has signed the document.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Francesca J.
Music, 11-50 employees
More than a year
“A good choice”
Pros
One thing I really appreciate about it is the convenience it brings to signing and handling documents. I'm able to send sign and keep track of important paperwork from anywhere without having to print or scan a single page. Its quick secure and saves a huge amount of time compared with doing everything the traditional way.
Cons
A downside with it is that certain features especially advanced document editing or workflow customization can feel a little confusing at the beginning. It can take some time to understand all the available options which gets frustrating when you need to prepare more complex documents in a hurry.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8