Total 2036 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

18%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JN

Jai N.

Law Practice, 51-100 employees

More than a year

5.0
March 2026

clean interface

Pros

The interface is thoughtfully designed and genuinely pleasant to use. Its also simple to make changes to envelopes that have already been sent out for signature.

Cons

Witness feature still needs some work. It isnt very clear how its supposed to function either for the person creating the envelope or for the one receiving it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

SS

Stephanie S.

Individual & Family Services, 1-10 employees

More than a year

5.0
March 2026

handy for legal paperwork

Pros

Using this service has been very convenient and its been especially useful whenever Ive needed to sign legal documents and forms for both work-related and personal matters.

Cons

No complaints about it. I also haven't had to pay much for it since Ive mostly been on the receiving end of forms others sent over for contracts and banking purposes. The convenience and simplicity of the software are something I really appreciate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AB

Andrew B.

Hospitality, 1-10 employees

More than a year

5.0
March 2026

made digital tracking so much easier

Pros

After using this product on several occasions it has consistently been simple to understand and work with. Because of that getting signatures completed across different elements happens without any confusion. It also makes it simple to keep documents organized and tracked digitally.

Cons

The system feels very easy overall and we really havent run into any major issues while using it which has made the whole process smooth.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KZ

Katie Z.

Marketing and Advertising, 1-10 employees

More than a year

5.0
March 2026

user-friendly!

Pros

Uploading documents for signature in this tool is very user friendly and sending them along to other people for signatures is just as simple .

Cons

One downside is that the document usually appears to be coming from it instead of the actual user so it can sometimes end up in spam and create unnecessary back-and-forth.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SD

Sabina D.

Hospital & Health Care, 500+ employees

More than a year

5.0
March 2026

e-signing experience was good

Pros

I like how it does exactly what I need. Ive been using it to sign documents electronically and it has worked really well. Id definitely recommend it.

Cons

Nothing major comes to mind as a downside. If I had to mention one thing it would be that emails from it sometimes look like spam which can be a little confusing.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

RB

Rhys B.

Computer Software, 11-50 employees

More than a year

5.0
March 2026

trusted standard for contracts

Pros

Its become clear to me that this is the industry standard for contract signing. Since most people have already used it before sending contracts feels smooth and it comes across as professional and appealing to clients.

Cons

The pricing does feel a bit high for smaller companies. Because we only send a limited number of contracts each year the cost per contract can end up feeling pretty steep.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

AP

ALISSA P.

Transportation/Trucking/Railroad, 1-10 employees

More than a year

5.0
March 2026

fast digital signing

Pros

Handling documents with DocuSign feels quick simple and efficient from start to finish. The biggest benefit is how much time it saves by letting me sign everything digitally instead of dealing with paper forms.

Cons

it works really well overall but the cost can feel high especially for small businesses or people who only use it once in a while. A few important features are locked behind the more expensive plans which can be frustrating. The interface also starts to feel a little cluttered when managing several documents at once and now and then there are small glitches or delays while uploading or sending files.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

MG

Maria G.

Construction, 101-500 employees

More than a year

5.0
March 2026

convenient to use

Pros

Sending files to multiple reviewers is very convenient and they can view or sign them from whatever location works best for them.

Cons

File size limit is a drawback. For owner billings the restrictions can mean needing to attach extra documents separately for a single file.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Marketing and Advertising, 1-10 employees

Less than a year

4.0
March 2026

Everything is good

Pros

Ever since we started using it, sending files out for signature keeping track of who has signed and receiving completed agreements back happens quickly. The platform is simple for both the person sending the document and the person signing it and it cuts out many of the delays that usually come with printing scanning and mailing paperwork. It also gives a secure professional feel which really matters when working with important documents.

Cons

Getting started with some of the setup and customization options can be a bit confusing at first especially when dealing with more advanced workflows. The pricing may also be a downside for small businesses or individuals who only use it once in a while. And when recipients are new to e-signature platforms they may need a little help the first time they go through the process.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

8

A

Anonymous

Wireless, 101-500 employees

More than a year

5.0
March 2026

Love how easy it is to use

Pros

Signing documents digitally through this platform is really convenient. Theres no need to stress about the file being altered since the document stays protected and can't be changed or edited through any method you try. That makes it feel very safe and secure to use. Another helpful part is that it lets you create and use its own digital signature based on your name which adds to the convenience.

Cons

Only issue I regularly run into is the amount of space provided in the signature field. It feels too small for longer or bigger names. It would be much better if there were an option to customize the signature space.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CL

Chandra L.

Hospital & Health Care, 51-100 employees

Less than 6 months

5.0
March 2026

dependable forms across platforms

Pros

Working with it across different platforms has been very simple . I use it for all of my company paperwork and it has been a really strong option. Id definitely tell others about this form as well. The customer support has also been excellent.

Cons

There honestly arent many downsides for me. I havent run into any problems up to this point and Id still recommend it to other employees and businesses.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LG

Lauren G.

Construction, 1-10 employees

More than a year

5.0
March 2026

Great tool overall

Pros

It is what we rely on for a lot of our contracts and business agreements. The platform is very simple to work with and each step is clearly guided and simple . Signed documents are also convenient to locate and organize since copies are sent by email. That email-based process makes it much easier to stay on top of the workflow and keep everything organized.

Cons

I havent run into any bugs or privacy concerns with it and it seems safe and secure from what Ive seen. The only challenge Ive noticed is that when an email is sent to someone who needs to sign they can't forward it to another person for review because the link ends up breaking.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MM

Mai M.

Hospitality, 11-50 employees

More than a year

5.0
March 2026

top-notch signing platform

Pros

This one is still the best electronic signature platform out there. It stays very user-friendly for everyone involved and delivers excellent value at a very affordable price.

Cons

Honestly I have no complaints. Ive been using it for years and clients consistently appreciate how simple the platform is to use. Transactions need to feel smooth and it delivers that every single time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MS

Melissa S.

Real Estate, 51-100 employees

More than a year

4.0
March 2026

Trustable signing on the go

Pros

DocuSigns e-signature platform is simple to use and the mobile app makes it really convenient to sign documents when I'm away from my computer.

Cons

The admin support ticket system can be hard to work through and the response times are sometimes slower than expected.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

6

Functionality

6

AM

Alexandra M.

Chemicals, 1-10 employees

Less than a year

4.0
March 2026

e-signing made simple

Pros

Getting signatures done through this software is incredibly fast and sending documents out for signing is just as simple. Its also the e-signature brand that comes to mind first every time.

Cons

At the same time there are still free alternatives that handle many of the same tasks it does especially ones that already integrate with Google.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

SR

Sam R.

Hospital & Health Care, 500+ employees

More than a year

5.0
March 2026

enhances our workflow

Pros

I like that it gives me an easy way to collect signatures across all kinds of documents I need for my job. It saves a lot of time and really helps keep my workflow and document management on track.

Cons

Every now and then uploaded documents automatically select extra radio buttons. Its easy enough to fix by deselecting them but it still adds an extra step.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JC

Justin C.

Financial Services, 1-10 employees

More than a year

5.0
March 2026

impressive templates and integrations

Pros

Handling a high volume of e-signature requests is much more manageable because the workflow is simple . Being able to build templates and organize processes is essential for our team and it really helps keep things moving efficiently. Since its such an established product in the market it connects with a lot of the other software we already use and clients and customers are usually familiar with it because theyve seen it elsewhere.

Cons

There are times when setting up templates feels a little tedious and its possible I'm missing an existing feature that could help. Still an AI-powered option that could scan an uploaded PDF predict where fields belong and suggest the right field types would be the perfect finishing touch.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

DS

Dhruv S.

Mechanical or Industrial Engineering, 101-500 employees

More than a year

5.0
March 2026

digital document signing saves time

Pros

Signing and verifying documents is very easy and it offers strong value for the money. Being able to send and store everything electronically saves a lot of time and eliminates the need to keep piles of paper contracts on file.

Cons

Documents would not load because of a bug sometimes, aside from that the platform gets regular updates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JJ

Jarvis J.

Transportation/Trucking/Railroad, 1-10 employees

More than a year

5.0
March 2026

remote signing is a lifesaver

Pros

Getting a link from the other party and being able to sign documents remotely is something I really appreciate. I'm often out and about so being able to securely sign from anywhere and then receive a copy of the completed document in my email is a huge advantage.

Cons

One thing that feels a little inconvenient is having to log into my account to find a document that was signed some time ago. It would be better if the acknowledgment email included a PDF once everyone has signed the document.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FJ

Francesca J.

Music, 11-50 employees

More than a year

5.0
March 2026

A good choice

Pros

One thing I really appreciate about it is the convenience it brings to signing and handling documents. I'm able to send sign and keep track of important paperwork from anywhere without having to print or scan a single page. Its quick secure and saves a huge amount of time compared with doing everything the traditional way.

Cons

A downside with it is that certain features especially advanced document editing or workflow customization can feel a little confusing at the beginning. It can take some time to understand all the available options which gets frustrating when you need to prepare more complex documents in a hurry.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8