Last Updated

Overview

Lerno is a premier AI-powered customer intelligence platform designed to bridge the gap between raw customer interactions and strategic revenue growth. While the platform’s integration capabilities can be enhanced further, its features such sales deals navigation standout as core strengths for businesses.

Lerno Specifications

  • Sales Pipeline Management
  • Sales Automation
  • Activity Tracking
  • Reporting and Analytics

Lerno Features

Strategic Revenue Intelligence

This feature provides clear insights into your sales pipeline, allowing you to optimize strategies and drive revenue growth. By transforming unstructured call and CRM data into actionable insights, Lerno empowers teams to take strategic actions and foster seamless collaboration across Sales, RevOps, and Marketing.

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Voice Of Customer Intelligence

This feature unlocks the full potential of your sales process by bridging the gap between sales and marketing with actionable "Voice of Customer" data. Lerno eliminates disjointed campaigns by identifying recurring customer pain points across all conversations and equipping leadership with detailed, unified reports.

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Strategic Account Intelligence (Cohesive Analysis)

This feature allows teams to say "hello" to true pipeline clarity by providing a cohesive analysis of conversations across every account. Lerno goes beyond individual call summaries to aggregate data across touchpoints, helping teams identify recurring customer goals, emerging pain points, and specific success factors.

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Pros And Cons of Lerno

Pros

  • Extracts exact buyer quotes from sales calls

  • Identifies recurring deal blockers and pain points

  • Provides automated "Voice of Customer" reporting

Cons

  • Integrations can be improved further

  • AI’s transcription and sentiment detection accuracy could be improved by a few percentage points

Lerno Reviews

Total 2 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

IO

Ifeanyi O.

Human Resources, 51-100 employees

Free Trial

5.0
May 2024

Notes that are genuinely useful

Pros

One thing I really like is that it handles note-taking for me during meetings and also helps me keep track of the tasks I need to complete afterward.

Cons

Nothing to complain about at the moment. I am a satisfied user of this tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

IK

Ikhwanul K.

E-Learning, 11-50 employees

Less than 6 months

4.0
May 2024

Meeting summaries cut review time

Pros

It handles meeting transcription and creates summaries which has taken over the job of recording meeting outcomes for me. I don't need an assistant for that anymore.

Cons

At the moment I still need to pay for the highest tier plan to get transcription support in my language, Bahasa Indonesia.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9

Frequently Asked Questions

What language does Lerno support?

Lerno software primarily supports English.

What types of pricing plans does Lerno offer?

Lerno price starts at around $50/user/month for basic AI sales assistance. Get a detailed Lerno cost breakdown tailored to your specific requirements.

Does Lerno offer an API?

No, Lerno does not offer an API.

What other apps does Lerno integrate with?

Lerno supports integration with a wide range of platforms, including Slack, HubSpot, Salesforce, Zoho, Zapier and Microsoft Teams.

Who are the typical users of Lerno?

Lerno features are used by Sales Managers, Account Executives, RevOps professionals, and Marketing teams in B2B SaaS and FinTech.

What level of support does Lerno offer?

Lerno offers support via help center, blogs and email.

Does Lerno have a mobile app?

No, Lerno does not offer a dedicated mobile app.