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Overview
ScaleVoice offers AI-powered voice automation to help automotive dealerships manage calls, qualify leads, and schedule appointments efficiently. While it requires initial setup to align with dealership workflows, its human-like conversational AI, multichannel engagement, and Customer Relationship Management (CRM) integration make it a practical solution for modern sales and service teams.
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Starting Price
Custom
ScaleVoice Specifications
Lead Management
Contact Management
Sales Automation
Activity Tracking
What Is ScaleVoice?
ScaleVoice is an advanced AI voice platform specifically engineered for the automotive industry to automate Business Development Center (BDC) functions. The software deploys "digital workers" that handle inbound service scheduling, outbound sales calls, and recall notifications with human-level fluency. By integrating directly with dealership management systems, ScaleVoice enables dealers to engage leads instantly, reduce hold times to zero, and recover revenue from aged leads that human teams often miss due to high call volumes.
ScaleVoice Pricing
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
ScaleVoice Integrations
The software supports integration with multiple systems and platforms, such as:
- HubSpot CRM software
- Google Calendar
- Salesforce
- Microsoft 365 software
- Microsoft Power Automate
Who Is ScaleVoice For?
ScaleVoice is designed to support a variety of organizations and operational teams across the automotive ecosystem, including:
- Franchise car dealerships
- Automotive service centers
- Dealer groups
- Business development centers
Is ScaleVoice Right For You?
ScaleVoice is ideal for high-volume automotive dealerships seeking to modernize their BDC with autonomous AI. As a certified Microsoft Partner hosted on Azure, it delivers enterprise security, GDPR compliance, and elastic scalability for large call volumes. Its agentic voice technology recovers lost revenue by automating complex scheduling and sales tasks, proven by enterprise clients like AURES Holdings, making it a high-ROI investment for dealer groups.
Still unsure about ScaleVoice? Contact our customer support staff at (661) 384-7070 for further guidance.
ScaleVoice Features
ScaleVoice uses advanced large language models to conduct natural, non-linear voice conversations that adapt in real time. The system handles interruptions smoothly, adjusts tone based on intent, and resolves complex sales inquiries or service booking requests without scripted limitations.
The platform supports more than 40 languages, enabling dealerships to engage customers from diverse linguistic backgrounds seamlessly. It automatically detects a caller’s preferred language and responds fluently, removing communication barriers while improving accessibility, inclusivity, and overall customer engagement across regional and international markets.
The software integrates directly with dealership scheduling systems such as Xtime to book appointments in real time. This automation removes the need for manual data entry, minimizes scheduling errors, and ensures service availability is managed accurately without relying on human staff for confirmation.
ScaleVoice initiates outbound calls to new and previously missed leads within 90 seconds of submission. By re-engaging KBB ICO prospects and aging opportunities that sales teams often overlook, the system improves response speed, increases conversion rates, and helps dealerships recover lost revenue efficiently.
The platform provides continuous inbound call handling to ensure no customer interaction goes unanswered. It captures intent during after-hours inquiries or peak call volumes, logs conversations automatically, and supports immediate assistance, resulting in improved responsiveness, reduced missed calls, and higher customer satisfaction scores.
