xiQ Reviews
Total 41 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars49%
4
Stars39%
3
Stars12%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Computer Software, 11-50 employees
“useful tool!”
Pros
The software guided us through the person based on their personality. That part felt very thoughtful and useful.
Cons
At certain points though the navigation seemed a bit difficult and not always as user friendly as I expected.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
Mid Market, 101-500 employees
“Top tier product”
Pros
Its personality match feature is really useful because it shows the best way to connect with prospects.
Cons
I don't have any personal complaints. The only issue I have seen is that some classmates have trouble locating their own personal profile.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“good for identifying issues”
Pros
Using this tool in my Sales 450 class at K-State has been really useful for learning how to reach out to people and better understand different personality types. One thing I like is how much information the platform gives you. Also it does a good job of helping identify issues and showing who the right person is to contact. Getting started with the initial setup was simple too.
Cons
Getting around the platform can be a little confusing at times. When I am doing research some sections feel harder to locate than they should be and I sometimes have to dig more than expected to find what I need.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Banking, 101-500 employees
“Better outreach connections”
Pros
xiQ really helped me understand the personalities of the people I was reaching out to cold and gave me a clearer idea of how to build the strongest connection with them.
Cons
The only downside I ran into was that there sometimes wasn't enough information available on certain individuals. That didn't seem like an issue with the tool itself though as it was more due to limited data about those people online.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Small Business, 11-50 employees
“very limited coverage”
Pros
One thing that worked really well was the number of people already available in the system and the personal details included in their profiles such as contact information. That made it genuinely useful since I was able to find my lead there and reach out using the details provided. The initial setup was also very hassle free.
Cons
Well the downside I noticed is that not everyone is included in the system.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
5
Functionality
5
Small Business, 11-50 employees
“Able to use it without hassle”
Pros
Using it for class project research gave me a quick way to learn about people and how they prefer to communicate. It was really useful to get a good baseline understanding of a prospect without needing to contact them first. I especially liked the way it breaks down communication preferences across different situations. The personality graph is also effective and makes the information easier to understand. When you need to approach someone in a specific way for a specific purpose, the platform gives you the exact details you're looking for. Getting started in the beginning was also very easy.
Cons
This is not really an issue with the tool itself but it can still be hard to find contacts for certain companies.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“decent prospect insights and structure”
Pros
It has really helped me learn more about my prospects and put together better structured emails. The detailed insights and recommendations it gives are genuinely useful. Also I like how the people search works since it makes the overall experience with the tool even better. Getting started with it was easy too so it fit into my workflow without much effort.
Cons
No cons to share for now!
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Enterprise, 500+ employees
“Good for sending customize messages”
Pros
One thing this tool did really well was help me personalize messages to prospects so they came across as more human and less like a standard cold email. Also it was very useful for highlighting a prospect's key strengths and weaknesses which made it easier to communicate in a way that actually matched their needs. On top of that being able to see what prospects had responded well to before reaching out helped me customize my messaging more precisely. The setup process at the beginning was simple too.
Cons
Quite a few of the people I was trying to look up weren't available in the platform.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Mid Market, 101-500 employees
“ideal for beginners”
Pros
It is very easy to use especially as a beginner. The platform is simple to navigate and I have never run into loading issues which makes it look dependable. It's also a trustworthy resource for the research and prospecting work I use it for. On top of that the setup process was smooth and only needed a quick email verification.
Cons
One thing that could be better is the depth of the personal insights. At times it only provides a broad overview when I'd prefer more detailed information. It would also be useful if it included more concrete examples of messaging that has worked well for people in similar roles.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Small Business, 11-50 employees
“Helpful sales training”
Pros
Using this tool gave me a better sense of how to approach conversations with people in a sales role and that guidance was really useful for learning the right way to communicate.
Cons
It took a little time at first to understand how everything worked but once I got the hang of it, using it was perfectly fine.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
9
Small Business, 11-50 employees
“offer valuable insights”
Pros
One thing I like most about xiQ is how it makes outreach feel personal instead of cold or generic. Also it provides valuable insight into both the individual and the company which makes it much easier to start genuine conversations and build connections with prospects.
Cons
At times it gives you so much information that it can be a little overwhelming to sort through quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Small Business, 11-50 employees
“Easy to access”
Pros
Having access to a wide range of customer information really helps with more effective prospecting.
Cons
The dashboard can look a bit confusing to navigate at times which is something I don't enjoy.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Small Business, 11-50 employees
“Helpful lead research tool”
Pros
Working with it made it much simpler to find leads and learn more about them for a class project. The interface looked good and was pleasant to use and having clear information on potential leads was really useful. Getting started was quick and easy too which was a big advantage for me.
Cons
It is working the best for us so nothing to share!
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Computer & Network Security, 11-50 employees
“pretty perfect tool”
Pros
Connecting my LinkedIn with other people's profiles and seeing how our personalities matched up was probably the most useful part of xiQ for me.
Cons
The part I liked least was that it could sometimes be difficult to find people.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Mid Market, 101-500 employees
“group creation is not easy”
Pros
One thing that's been really useful is seeing how closely you match with a potential customer, along with the suggested ways to start and guide the conversation.
Cons
Creating groups can be frustrating and the fact that there are several different ways to add people makes the process feel more confusing than it should.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
5
Mid Market, 101-500 employees
“Helpful prospect insights for outreach”
Pros
In my Sales Technology class at Kansas State University it has proven really useful. I was able to look up one of my prospects, get a sense of their personality and understand the best way to communicate with them. By the time I made my cold call, I already knew I should be direct and focus on the bigger picture instead of easing into the conversation. The initial setup was also very simple which made getting started simple.
Cons
Honestly I didn't run into anything I disliked. It was very simple to learn and the training courses were clear and quick to understand.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Mid Market, 101-500 employees
“Was easy to setup”
Pros
It has made a big difference for me because it helps me stay away from sending generic outreach to clients. I also really liked being able to learn more about each prospect and quickly get their contact details. That makes it much easier to personalize my outreach for every person which has been really useful. The initial setup was also very simple.
Cons
I feel like navigation could be better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Higher Education, 11-50 employees
“not always accurate”
Pros
One of the best parts of it is how much simpler it makes personalization. It gives you guidance on how a person prefers to communicate which takes away a lot of the guesswork and helps your outreach seem more relevant instead of sounding generic.
Cons
At the same time it can still come across as a bit generic or not completely accurate. There are moments when the personality insights do not really line up with the person so you still have to make your own adjustments. It also adds a little extra time since you need to review everything before putting it to use.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
7
Functionality
7
Enterprise, 500+ employees
“Helpful for finding people and companies”
Pros
xiQ software is very easy to use and finding people on the platform was simple. The initial setup was handled by my university which made the whole process even more convenient.
Cons
It would be better if finding companies and learning more about them were easier.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
7
Small Business, 11-50 employees
“Fast prospect insights and profiles”
Pros
One thing I really like is how it helps me understand the best way to reach prospects which saves me a lot of time. Also it is very convenient to pull up articles about businesses and see who works at different companies. Having that extra background on a company and its current situation gives me more context before I make contact. The initial setup was also very simple so getting started with it was quick and hassle free.
Cons
Nothing, none, none, No cons to mention.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10