Total 76 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

49%

4

Stars

30%

3

Stars

13%

2

Stars

7%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

B

Bonnie

Packaging and Containers, 11-50 employees

More than a year

5.0
September 2018

AccountEdge Pro review

Pros

Even without a manual, it's easy to use and figure out.

Cons

The inventory module automatically generates a reversing entry when material is received, and it is when I have manually removed it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

G

Gary

Marketing and Advertising, 1-10 employees

More than a year

5.0
September 2018

Always Improving

Pros

It works perfectly for us Mac users, and with every upgrade, the features keep getting better.

Cons

With every upgrade, I have to customize forms.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gary

Entertainment, 1-10 employees

More than a year

5.0
September 2018

So Easy Even I Can Do it!

Pros

AccountEdge Pro is highly user-friendly. Although there's a slight learning curve at the beginning, it's a simple system that allows me to handle all my accounting needs.

Cons

It's not easy to find any significant issues to complain about with AccountEdge. However, when I switch from one banking account to another, I need to double-check that I'm using the correct checks, which requires some thought.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lisa

Construction, 11-50 employees

More than a year

4.0
September 2018

AccountEdge Review

Pros

The ease of use and the level of detail I can obtain with the reports are impressive.

Cons

It's inconvenient that when I upgrade the software, it doesn't save and transfer my forms. It's a hassle to recreate invoices and other documents.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

D

Dan

E-Learning, 1-10 employees

More than a year

5.0
September 2018

Excellent producr

Pros

I'm highly satisfied with the ease of use and the value for the money.

Cons

The software has limited usability on multiple machines. Apart from that, I have no concerns.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Betsy

Retail, 1-10 employees

More than a year

5.0
September 2018

Owner

Pros

AccountEdge is easy to use, mostly relying on common sense.

Cons

Sometimes you have to perform so many steps in the software. For example I don't need to be asked three times if I really want to perform a certain action.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

7

C

Chris

Philanthropy, 1-10 employees

More than a year

4.0
July 2018

Fantastic Software for smaller companies

Pros

This program is perfect for a "simple" operation like mine. It's easy to use, offers drill-down capabilities and provides multiple reports. While it can handle multiple companies, it may not be suitable for conglomerates with 3+ locations requiring consolidated statements. However, its AR, AP, payroll, and billing functions are more than sufficient, and I've never encountered any data corruption issues.

Cons

I haven't come across any issues personally, but this software works great for a simple GL. You can have a large number of accounts, but it becomes a bit trickier if you want to incorporate departments or cost centers. I would like to mention that you can only store 3 years of data on it. Depending on your needs, you may prefer the ability to access 5 to 10 years of history for drilling down.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

6

M

Marcos

Mechanical or Industrial Engineering, 11-50 employees

Less than 6 months

5.0
July 2018

Very flexible software

Pros

I find this accounting software to be highly flexible as it allows me to customize it according to my specific requirements and get my work done efficiently.

Cons

I find it expensive, and there's also an additional cost for the cloud services. Furthermore, while statements can be downloaded, the transactions cannot.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

10

T

Tharsanan

Computer Software, 1-10 employees

3.0
May 2018

Accounting Software for small businesses.

Pros

When it comes to managing accounts for small businesses, this software does an excellent job. It's easy to use and even beginners can quickly adapt to it.

Cons

I believe the customer service of this software team should be improved a lot. There is room for adding more features to enhance this product.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

J

Jeff

Not Specified, N/A employees

Less than a year

5.0
April 2018

Pretty easy to use, covert and price-good package overall

Pros

I must say that it is incredibly user-friendly for both current and new employees. The training and adaptation process is smooth, and the conversion was quick and hassle-free. It's an extremely effective accounting program.

Cons

The biggest complaint is the lack of searching capabilities. Adding a searching module would greatly improve the effectiveness of the program and make our accounting tasks easier. I kindly request that this feature be added.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

A

Alexandra

Electrical/Electronic Manufacturing, 11-50 employees

More than a year

3.0
March 2018

Overall good product but not my favorite

Pros

While I have worked with AccountEdge for some time, my previous experience with Peachtree Sage 2010 software left a stronger impression. AccountEdge is good for getting things done quickly, providing simple solutions, but I would not recommend relying on it for the long run.

Cons

We encountered a problem with one of the software updates, which caused some of our records to have blanks. We noticed that the update had wiped out the recent information we had entered into the system. Fortunately, we had recently performed an update, so we didn't lose any important data. However, after this incident, we made the decision to cancel our Account Edge account and try QuickBooks for a change.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

4

C

Chela

Accounting, 1-10 employees

Less than 6 months

4.0
March 2018

Phenomenal Product!

Pros

The database is well-organized and structured, making bookkeeping a simple task. It's highly user-friendly, and since transitioning from QuickBooks, it has been an excellent experience for us.

Cons

I'm disappointed with the program's update process on Windows. When I updated it, the update took so much time, causing me to lose half a day of work. It was very frustrating because the update started automatically without my input. Also the customer service experience was very poor.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jalecia

Not Specified, 11-50 employees

Less than a year

4.0
March 2018

Use AccountEdge daily

Pros

It's pretty simple and easy to use, with frequent updates and a simple interface. Adding products, sales, purchases and other tasks is easy.

Cons

One drawback I've noticed is the lack of integration with SalesForce. It would greatly simplify things if data could be transferred between the two systems without manual intervention.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D

Dan

Retail, 1-10 employees

Less than a year

5.0
February 2018

So much better over SAGE, thank you Account Edge

Pros

I love the fact that this software is mine, and no one can start charging me to continue using it. It's also user-friendly, the support is good and even my accountant enjoys working with it. After using Simply (now SAGE) for 20 years, the updates and costs were becoming unreasonable. Switching to AccountEdge wasn't an easy decision, but after the first month, I regretted not making the change years ago.

Cons

Unfortunately, my accountant cannot easily access a specific journal entry from the previous year without referring to our backup files. This has extended the year-end process.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

John

Construction, 1-10 employees

More than a year

4.0
January 2018

AccountEdge for Mac

Pros

AccountEdge for Mac is a reliable accounting program that allows me to keep track of all financial aspects of my company. It's also helpful that I can handle my own payroll using this software.

Cons

The product's compatibility with iOS devices is poor. The AccountEdge for iPhone application hasn't kept up with its competitors. In contrast, my personal iBank iPhone application seamlessly integrates with my desktop program which allows me to track my finances in real time, even when I'm on the go.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

4

Functionality

8

Z

Zohar

Management Consulting, 1-10 employees

More than a year

2.0
January 2018

Frequent updates. Updates resulted in recording data. Had to cancel today. Very cold reception by customer service. No Refunds

Pros

It may take a bit of time to get used to, but once you do, this program becomes your own. Data entry and finding recorded entries are easy and convenient.

Cons

We faced problems due to the software updates. The automated renewal without consent was unfair, and the customer service was poor. Also it was annoying that there was no phone option for customer service, and our emailed concerns and inquiries were often misunderstood. Additionally, we felt pressured to use their online store facilitation, which was bothersome.

Rating Distribution

Ease of use

7

Value for money

3

Customer Support

2

Functionality

3