
AccountsIQ Reviews
Total 26 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars19%
3
Stars15%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Katarina
Civil Engineering, 11-50 employees
Less than a year
“I am not happy, but at this stage resigned.
Pros
The BI Codes Reporting Fixed Asset Register feature is helpful.
Cons
I find it frustrating that I can only have one screen open at a time. For example, if I need to compare two invoices, I can't have both of them opened simultaneously. The system frequently overwrites data entries, making data input quite challenging. I need to concentrate heavily and double-check the information I'm entering to ensure it's recorded accurately. The support and developers show little genuine interest. Moreover, it's unclear whether we received the full delivery for what we paid or if we are due a refund. Despite multiple attempts to get a clear answer, I was unsuccessful.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
4
Functionality
8
louise
Accounting, 51-100 employees
More than a year
“Accounts Receivable
Pros
Accounts IQ is very much user-friendly, and it's great for generating reports. Uploading banking information is also very easy.
Cons
When exporting sheets, there are one or two features that require manual updating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Irene
Accounting, 51-100 employees
More than a year
“Accounts Payable Prospective
Pros
Setting up suppliers is not hassle anymore and it integrates well with our AP system. The report functions for purchase and supplier payments are impressive.
Cons
Changes made within the Transaction Browser are not reflected in the invoice details. It would be helpful to have a copy and paste function for descriptions. Additionally, when updating invoice details, all the detail updates revert back to a previous invoice information. It's challenging to determine if the selected values are correct in GL Explore - Details. The layout could be improved for better clarity. When adding a new supplier, there should be a section for the account contact name on the Business Contact form.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Gabriel
Accounting, 1-10 employees
Less than a year
“Automation of accounting proccess
Pros
The software is good in terms of ease of use and functionality.
Cons
The software is not free and can be expensive.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Lyndsey
Consumer Services, 51-100 employees
Less than a year
“AP User review
Pros
Managing batch payments and running payment reports is super easy and provides valuable information.
Cons
There is no purchase order matching link. In our system, we use a setup where the creation and approval of purchase orders are matched automatically. If this feature worked similarly in Accounts IQ, it would be great to have everything in one system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pauline
Information Technology and Services, 101-500 employees
More than a year
“Excellent Package with good Support
Pros
The reporting capabilities and ease of use make it a user-friendly tool.
Cons
The integration with the expense app posed some challenges initially.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
8
Functionality
8
Dan
Food & Beverages, 101-500 employees
Less than a year
“04/10/2023 Review
Pros
Posting invoices is not hassle anymore and the reporting tools are good.
Cons
I'm unable to submit approvals and post invoices in bulk, which would be more efficient.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
6
Dorothy
Hospitality, 51-100 employees
Less than a year
“Wouldn't Be my First Choice but it works
Pros
This thing I like the most is that with this software it is easy to transfer inter companies, similar to Sage. The batch invoice templates are a bit challenging to follow, but they are highly useful.
Cons
When things are posted incorrectly, it becomes messy to credit and debit. Manual adjustments are required, especially during month-end. It was initially difficult to follow, and the template is very sensitive, which can be both good and bad. It becomes problematic when copying over a large amount of data, as spaces can be easily missed. The software isn't fully integrated with the bank, so payments to suppliers still need to be manually posted.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
10
Functionality
4
Suzana
Hospitality, 11-50 employees
More than a year
“Great tool
Pros
It's easy to work with, even for new starters in invoicing.
Cons
Contrary to what others may say, I'm not happy with the product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daniel
Non-Profit Organization Management, 11-50 employees
Less than a year
“Excellent product with good support
Pros
The product is customizable and delivers the right level of insights for our organization. It's also easy to use.
Cons
I have no complaints. I'm satisfied with all aspects of Accounts IQ.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
jimmy
Education Management, 51-100 employees
More than a year
“Jimmy Miller
Pros
The system's ease of use is remarkable. It's very user-friendly, even for first-time users.
Cons
Based on my usage of the system, I have no additional requirements.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Colin
Information Technology and Services, 11-50 employees
More than a year
“AccountsIQ
Pros
It's very easy to use, and the help database is excellent.
Cons
There is room for improvement in the integration with the bank.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Charles
Architecture & Planning, 1-10 employees
More than a year
“Quick review
Pros
Being on the cloud allows for easy access even when out of the office.
Cons
We had to customize it to fit the needs of our charity, which has multiple sources of income, including segregated funds.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Paddy
Non-Profit Organization Management, 1-10 employees
More than a year
“AIQ works
Pros
I really love the simplicity of the software, especially when dealing with complex issues behind the interface.
Cons
It took me some time to become familiar with the software, and I would have preferred more helpful pop-ups.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Michele
Non-Profit Organization Management, 11-50 employees
More than a year
“Wait till the bugs are sorted
Pros
The company is actively engaged in a continuous improvement program, which is essential for the long-term viability of the product.
Cons
Initially, the mobile expenses app seemed like a game changer. However, we encountered several bugs within the app and program that should have been addressed before the product's launch. We are still experiencing ongoing issues.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
3
Michael
Religious Institutions, 1-10 employees
More than a year
“Accounts IQ Rocks Baby
Pros
The software is easy to use, reliable and provides system stability. It offers instant P&L and balance sheet information.
Cons
I face difficulties in editing my mistakes, especially when a payment or receipt is locked in by a bank reconciliation or a purchase is locked in the trade creditors ledger. In such cases, I have to seek assistance from an administrator. This may be due to my own lack of experience or training with the software.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Lorretta
Non-Profit Organization Management, 11-50 employees
Less than a year
“Lorretta Nwafor
Pros
For department and business unit reporting and analysis, the software works exceptionally well. What sets it apart is the unique ability to view all departments in a spreadsheet format, unlike other accounting software. Another aspect I like is the flexibility to log in and work from different locations at any time. Multiple users can log in simultaneously without any disruptions.
Cons
The transfer of profit and loss to the following year requires manual adjustment to achieve a zero balance at the beginning of the year.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
6
Functionality
10
Marianna
Architecture & Planning, 11-50 employees
More than a year
“Meitheal
Pros
The support team is truly excellent. Whenever I require guidance or assistance, they respond promptly without any delays.
Cons
Sometimes, generating and searching for reports can be time-consuming.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
6
Simon
Oil & Energy, 51-100 employees
More than a year
“Happy we chose AccountsIQ
Pros
This software is easy to use and offers flexibility, unlike older finance software. The consolidation feature saves significant time each month compared to previous methods. The reporting functionality provides valuable business insights.
Cons
I haven't encountered any significant issues. Any system errors have been promptly resolved by tech support.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
sarah
Renewables & Environment, 51-100 employees
Less than 6 months
“Just an assistant
Pros
The learning portal and the option to attach invoices make the system easy to use.
Cons
There are various options for different screens, which can be confusing initially. However, this is a minor matter that I was able to overcome by spending more time on the learning portal.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10