Total 26 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

19%

3

Stars

15%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

K

Katarina

Civil Engineering, 11-50 employees

Less than a year

3.0
May 2024

I am not happy, but at this stage resigned.

Pros

The BI Codes Reporting Fixed Asset Register feature is helpful.

Cons

I find it frustrating that I can only have one screen open at a time. For example, if I need to compare two invoices, I can't have both of them opened simultaneously. The system frequently overwrites data entries, making data input quite challenging. I need to concentrate heavily and double-check the information I'm entering to ensure it's recorded accurately. The support and developers show little genuine interest. Moreover, it's unclear whether we received the full delivery for what we paid or if we are due a refund. Despite multiple attempts to get a clear answer, I was unsuccessful.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

8

L

louise

Accounting, 51-100 employees

More than a year

4.0
October 2023

Accounts Receivable

Pros

Accounts IQ is very much user-friendly, and it's great for generating reports. Uploading banking information is also very easy.

Cons

When exporting sheets, there are one or two features that require manual updating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I

Irene

Accounting, 51-100 employees

More than a year

5.0
October 2023

Accounts Payable Prospective

Pros

Setting up suppliers is not hassle anymore and it integrates well with our AP system. The report functions for purchase and supplier payments are impressive.

Cons

Changes made within the Transaction Browser are not reflected in the invoice details. It would be helpful to have a copy and paste function for descriptions. Additionally, when updating invoice details, all the detail updates revert back to a previous invoice information. It's challenging to determine if the selected values are correct in GL Explore - Details. The layout could be improved for better clarity. When adding a new supplier, there should be a section for the account contact name on the Business Contact form.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

G

Gabriel

Accounting, 1-10 employees

Less than a year

5.0
October 2023

Automation of accounting proccess

Pros

The software is good in terms of ease of use and functionality.

Cons

The software is not free and can be expensive.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

L

Lyndsey

Consumer Services, 51-100 employees

Less than a year

5.0
October 2023

AP User review

Pros

Managing batch payments and running payment reports is super easy and provides valuable information.

Cons

There is no purchase order matching link. In our system, we use a setup where the creation and approval of purchase orders are matched automatically. If this feature worked similarly in Accounts IQ, it would be great to have everything in one system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Pauline

Information Technology and Services, 101-500 employees

More than a year

5.0
October 2023

Excellent Package with good Support

Pros

The reporting capabilities and ease of use make it a user-friendly tool.

Cons

The integration with the expense app posed some challenges initially.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

8

Functionality

8

D

Dan

Food & Beverages, 101-500 employees

Less than a year

3.0
October 2023

04/10/2023 Review

Pros

Posting invoices is not hassle anymore and the reporting tools are good.

Cons

I'm unable to submit approvals and post invoices in bulk, which would be more efficient.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

6

D

Dorothy

Hospitality, 51-100 employees

Less than a year

3.0
October 2023

Wouldn't Be my First Choice but it works

Pros

This thing I like the most is that with this software it is easy to transfer inter companies, similar to Sage. The batch invoice templates are a bit challenging to follow, but they are highly useful.

Cons

When things are posted incorrectly, it becomes messy to credit and debit. Manual adjustments are required, especially during month-end. It was initially difficult to follow, and the template is very sensitive, which can be both good and bad. It becomes problematic when copying over a large amount of data, as spaces can be easily missed. The software isn't fully integrated with the bank, so payments to suppliers still need to be manually posted.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

10

Functionality

4

S

Suzana

Hospitality, 11-50 employees

More than a year

5.0
October 2023

Great tool

Pros

It's easy to work with, even for new starters in invoicing.

Cons

Contrary to what others may say, I'm not happy with the product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Daniel

Non-Profit Organization Management, 11-50 employees

Less than a year

5.0
October 2023

Excellent product with good support

Pros

The product is customizable and delivers the right level of insights for our organization. It's also easy to use.

Cons

I have no complaints. I'm satisfied with all aspects of Accounts IQ.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

jimmy

Education Management, 51-100 employees

More than a year

5.0
October 2023

Jimmy Miller

Pros

The system's ease of use is remarkable. It's very user-friendly, even for first-time users.

Cons

Based on my usage of the system, I have no additional requirements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Colin

Information Technology and Services, 11-50 employees

More than a year

5.0
June 2023

AccountsIQ

Pros

It's very easy to use, and the help database is excellent.

Cons

There is room for improvement in the integration with the bank.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C

Charles

Architecture & Planning, 1-10 employees

More than a year

5.0
October 2021

Quick review

Pros

Being on the cloud allows for easy access even when out of the office.

Cons

We had to customize it to fit the needs of our charity, which has multiple sources of income, including segregated funds.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

P

Paddy

Non-Profit Organization Management, 1-10 employees

More than a year

4.0
October 2021

AIQ works

Pros

I really love the simplicity of the software, especially when dealing with complex issues behind the interface.

Cons

It took me some time to become familiar with the software, and I would have preferred more helpful pop-ups.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

Michele

Non-Profit Organization Management, 11-50 employees

More than a year

4.0
October 2021

Wait till the bugs are sorted

Pros

The company is actively engaged in a continuous improvement program, which is essential for the long-term viability of the product.

Cons

Initially, the mobile expenses app seemed like a game changer. However, we encountered several bugs within the app and program that should have been addressed before the product's launch. We are still experiencing ongoing issues.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

3

M

Michael

Religious Institutions, 1-10 employees

More than a year

4.0
September 2021

Accounts IQ Rocks Baby

Pros

The software is easy to use, reliable and provides system stability. It offers instant P&L and balance sheet information.

Cons

I face difficulties in editing my mistakes, especially when a payment or receipt is locked in by a bank reconciliation or a purchase is locked in the trade creditors ledger. In such cases, I have to seek assistance from an administrator. This may be due to my own lack of experience or training with the software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

L

Lorretta

Non-Profit Organization Management, 11-50 employees

Less than a year

5.0
June 2021

Lorretta Nwafor

Pros

For department and business unit reporting and analysis, the software works exceptionally well. What sets it apart is the unique ability to view all departments in a spreadsheet format, unlike other accounting software. Another aspect I like is the flexibility to log in and work from different locations at any time. Multiple users can log in simultaneously without any disruptions.

Cons

The transfer of profit and loss to the following year requires manual adjustment to achieve a zero balance at the beginning of the year.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

6

Functionality

10

M

Marianna

Architecture & Planning, 11-50 employees

More than a year

3.0
May 2021

Meitheal

Pros

The support team is truly excellent. Whenever I require guidance or assistance, they respond promptly without any delays.

Cons

Sometimes, generating and searching for reports can be time-consuming.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

6

S

Simon

Oil & Energy, 51-100 employees

More than a year

5.0
March 2021

Happy we chose AccountsIQ

Pros

This software is easy to use and offers flexibility, unlike older finance software. The consolidation feature saves significant time each month compared to previous methods. The reporting functionality provides valuable business insights.

Cons

I haven't encountered any significant issues. Any system errors have been promptly resolved by tech support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

sarah

Renewables & Environment, 51-100 employees

Less than 6 months

5.0
March 2021

Just an assistant

Pros

The learning portal and the option to attach invoices make the system easy to use.

Cons

There are various options for different screens, which can be confusing initially. However, this is a minor matter that I was able to overcome by spending more time on the learning portal.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10