Kathy
Nonprofits, 1-10 employees
More than a year
“Sounds Great, poor accounting functionality”
Pros
Tracking contributions and generating reports is direct with Aplos. Its simple Chart-of-Accounts and Tags feature allow detailed reporting as needed.
Cons
Despite its functionalities, Aplos lacks many basic accounting features. Issues like default expense codes for vendors and difficulties reconciling transactions highlight its shortcomings. Support has been unhelpful in addressing these challenges, leaving me to devise my own workarounds.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
2
Functionality
4
Matthew
IT, 500+ employees
More than a year
“Your solution partner for accounting.”
Pros
Aplos, a newcomer in the accounting industry, aims to support membership programs effectively, offering customizable solutions tailored to various organizational needs.
Cons
While generally satisfactory, Aplos could improve its interface quality slightly. I haven't encountered any major issues otherwise.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Jessie
Nonprofits, 1-10 employees
More than a year
“APLOS is a great starter product”
Pros
I like the outstanding customer service at Aplos. Their accessibility over the phone has been consistently helpful.
Cons
Customization options for branding colors and design are limited in Aplos, which is disappointing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Harry
Healthcare, 1-10 employees
Less than 6 months
“Aplos well suited for small nonprofit”
Pros
The architecture of a unified chart of accounts for all funds facilitates categorizing income and expenses effectively.
Cons
Although Aplos offers good value for its price, some desired features come at an additional cost. For event registrations, we needed coupon capabilities for attendee discounts, which weren't available.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Bruno
Consumer Goods, 500+ employees
Less than a year
“Aplos a great software to manage”
Pros
Managing with this software is highly beneficial, thanks to its variety of tools and functionalities. It's intuitive and easy to grasp.
Cons
There are occasional issues with the accounting tools in Aplos, albeit minor ones that may cause inconvenience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sharon
Nonprofits, 1-10 employees
More than a year
“Training is Key”
Pros
I like how Aplos integrates checkbook register, banking information, letter writing, fundraising campaigns, and donation tracking into one cohesive software. Its ease of use is particularly advantageous for those already familiar with its operations.
Cons
One drawback of Aplos is the inability to delete or modify charts of accounts once created. While it's manageable with the right knowledge, this limitation can be frustrating.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Julie
Nonprofits, 1-10 employees
Less than a year
“Great Experience”
Pros
Aplos has been a reliable tool for our church's fund accounting needs over the past 10 months. It's user-friendly, with responsive customer service and easily understandable reporting options.
Cons
We're still in the learning phase with Aplos software, navigating its features and functionalities.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Kassie
Education, 51-100 employees
Less than a year
“So easy to install and use!”
Pros
The software's intuitiveness is remarkable, complemented by excellent tutorials and online support. The setup is direct, and the flexible reporting features are user-friendly.
Cons
My experience with Aplos is generally positive, with only a few minor annoyances. There's a bug in the date range functionality on custom reports that requires entering information twice to work correctly. Additionally, customization options beyond filters and layouts are limited, although the overall report flexibility is decent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tracy
Education, 1-10 employees
More than a year
“Life Made Uncomplicated”
Pros
Aplos offers fantastic support and training resources. Their staff responds promptly and collaboratively resolves any questions or issues. The website builder is easy to start with and offers substantial flexibility, while the reporting options are extensive and customizable.
Cons
The basic package of Aplos could benefit from allowing more initial users, which is currently limited.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bud
Education, 1-10 employees
More than a year
“Faith Baptist church use of Aplos”
Pros
Aplos saves time, offers ease of use, and provides accessible and comprehensive support tools.
Cons
Aplos could use more flexibility in tracking gifts and providing real-time breakdowns of givers and amounts, which would enhance reporting capabilities.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Minkyo
Education, 500+ employees
Less than 6 months
“Run a church? It helps with church management!”
Pros
Using Aplos significantly simplifies church management compared to manual methods.
Cons
Some older users may find Aplos somewhat complicated to use due to its interface and functionalities.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Crystal
Education, 1-10 employees
More than a year
“Aplos is a lifesaver!”
Pros
I value the excellent customer support, clear tutorials, and helpful instruction provided by Aplos. Their team is consistently responsive, patient, and supportive, whether via chat, phone, or online resources.
Cons
Aplos offers a wide range of report types, which can be overwhelming for new users trying to understand and navigate them effectively.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeffrey
Finance, 1-10 employees
Less than a year
“great improvement over prior system and failed go-live”
Pros
I like the direct fund accounting feature, which our previous system lacked. The fact that it's SaaS rather than software we have to buy outright is a big plus. Compared to another ChMS we tried to implement, this solution is clearly superior.
Cons
I have no specific dislikes. The implementation did take a bit longer, mainly because we needed to convert years of data. Given the challenges with v5, the extended timeline was understandable.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Jennifer
Nonprofits, 11-50 employees
More than a year
“Great Software Great Support”
Pros
Intuitive, offers fund management tools, integrated online giving, and excellent customer support.
Cons
It would be beneficial to have additional report features available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Michelle
Education, 1-10 employees
More than a year
“The Best Software purchase we ever made and the Only company we will ever use”
Pros
This software is designed to be user-friendly for both novices and experienced fund accountants alike. As a small organization, we've greatly benefited from it. Especially during Covid, Text to Give has been a lifesaver, and Aplos keeps its software updated. The free classes included with the software have been invaluable. Their customer service has also been outstanding, assisting with every issue. If you're thinking of this as an additional expense, think again it's the best investment you can make. I like how organized it keeps our ministry's finances, enabling quick report generation for meetings.
Cons
I can confidently say this software is excellent in every aspect.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Roslyn
Education, 1-10 employees
More than a year
“Aplos - A Stellar Business Model!”
Pros
What I find most beneficial about Aplos software are its numerous features that streamline our ministry's business operations. The multi-level fund accounting, donor management, event registration, and website building capabilities have all been extremely useful as we grow and expand our operations. It just keeps improving!
Cons
Our initial integration of this software into our church operations had its challenges, but those were more about our learning process rather than issues with Aplos itself.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Richard
Education, 51-100 employees
Less than 6 months
“3 Months with Aplos - AMAZING PRODUCT”
Pros
Extremely intuitive to use, with clear, uncluttered reports that give me confidence in our accounting accuracy.
Cons
There's nothing negative to report. I haven't encountered any drawbacks using Aplos.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Education, 1-10 employees
More than a year
“Aplos Review”
Pros
Simple to set up and navigate. The technical support is reliable.
Cons
The pricing seems a bit high for what it offers. Also, some screens lack sufficient contrast, which can make them difficult to read.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Sue
Education, 1-10 employees
More than a year
“Excellent Software for Churches”
Pros
As someone handling accounting for a small, independent church, I find Aplos very forgiving of mistakes, easy to use, reliable, and well-designed. It has met every expectation and we've never lost any data.
Cons
Typically, I can find ways to suggest improvements for products, but with Aplos, I've never had that thought.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paul
Accounting, 1-10 employees
More than a year
“Perfect fit for Churches”
Pros
Developed by church and nonprofit professionals, Aplos includes excellent training webinars and videos. Their customer service response time is the best I've experienced in 30 years.
Cons
I haven't identified any obvious shortcomings. The continuous product development and partnerships for integration are promising.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10