Total 74 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

28%

3

Stars

8%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

K

Kassie

Religious Institutions, 51-100 employees

Less than a year

4.0
May 2022

So easy to install and use!

Pros

The software's intuitiveness is remarkable, complemented by excellent tutorials and online support. The setup is direct, and the flexible reporting features are user-friendly.

Cons

My experience with Aplos is generally positive, with only a few minor annoyances. There's a bug in the date range functionality on custom reports that requires entering information twice to work correctly. Additionally, customization options beyond filters and layouts are limited, although the overall report flexibility is decent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tracy

Religious Institutions, 1-10 employees

More than a year

5.0
May 2022

Life Made Uncomplicated

Pros

Aplos offers fantastic support and training resources. Their staff responds promptly and collaboratively resolves any questions or issues. The website builder is easy to start with and offers substantial flexibility, while the reporting options are extensive and customizable.

Cons

The basic package of Aplos could benefit from allowing more initial users, which is currently limited.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Bud

Religious Institutions, 1-10 employees

More than a year

4.0
May 2022

Faith Baptist church use of Aplos

Pros

Aplos saves time, offers ease of use, and provides accessible and comprehensive support tools.

Cons

Aplos could use more flexibility in tracking gifts and providing real-time breakdowns of givers and amounts, which would enhance reporting capabilities.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

M

Minkyo

Education Management, 500+ employees

Less than 6 months

5.0
April 2022

Run a church? It helps with church management!

Pros

Using Aplos significantly simplifies church management compared to manual methods.

Cons

Some older users may find Aplos somewhat complicated to use due to its interface and functionalities.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

C

Crystal

Religious Institutions, 1-10 employees

More than a year

5.0
April 2022

Aplos is a lifesaver!

Pros

I value the excellent customer support, clear tutorials, and helpful instruction provided by Aplos. Their team is consistently responsive, patient, and supportive, whether via chat, phone, or online resources.

Cons

Aplos offers a wide range of report types, which can be overwhelming for new users trying to understand and navigate them effectively.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jeffrey

Financial Services, 1-10 employees

Less than a year

4.0
December 2021

great improvement over prior system and failed go-live

Pros

I like the direct fund accounting feature, which our previous system lacked. The fact that it's SaaS rather than software we have to buy outright is a big plus. Compared to another ChMS we tried to implement, this solution is clearly superior.

Cons

I have no specific dislikes. The implementation did take a bit longer, mainly because we needed to convert years of data. Given the challenges with v5, the extended timeline was understandable.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

J

Jennifer

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
September 2021

Great Software Great Support

Pros

Intuitive, offers fund management tools, integrated online giving, and excellent customer support.

Cons

It would be beneficial to have additional report features available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

Michelle

Religious Institutions, 1-10 employees

More than a year

5.0
September 2021

The Best Software purchase we ever made and the Only company we will ever use

Pros

This software is designed to be user-friendly for both novices and experienced fund accountants alike. As a small organization, we've greatly benefited from it. Especially during Covid, Text to Give has been a lifesaver, and Aplos keeps its software updated. The free classes included with the software have been invaluable. Their customer service has also been outstanding, assisting with every issue. If you're thinking of this as an additional expense, think again it's the best investment you can make. I like how organized it keeps our ministry's finances, enabling quick report generation for meetings.

Cons

I can confidently say this software is excellent in every aspect.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Roslyn

Religious Institutions, 1-10 employees

More than a year

5.0
September 2021

Aplos - A Stellar Business Model!

Pros

What I find most beneficial about Aplos software are its numerous features that streamline our ministry's business operations. The multi-level fund accounting, donor management, event registration, and website building capabilities have all been extremely useful as we grow and expand our operations. It just keeps improving!

Cons

Our initial integration of this software into our church operations had its challenges, but those were more about our learning process rather than issues with Aplos itself.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Richard

Religious Institutions, 51-100 employees

Less than 6 months

5.0
September 2021

3 Months with Aplos - AMAZING PRODUCT

Pros

Extremely intuitive to use, with clear, uncluttered reports that give me confidence in our accounting accuracy.

Cons

There's nothing negative to report. I haven't encountered any drawbacks using Aplos.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

John

Religious Institutions, 1-10 employees

More than a year

5.0
September 2021

Aplos Review

Pros

Simple to set up and navigate. The technical support is reliable.

Cons

The pricing seems a bit high for what it offers. Also, some screens lack sufficient contrast, which can make them difficult to read.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

S

Sue

Religious Institutions, 1-10 employees

More than a year

5.0
September 2021

Excellent Software for Churches

Pros

As someone handling accounting for a small, independent church, I find Aplos very forgiving of mistakes, easy to use, reliable, and well-designed. It has met every expectation and we've never lost any data.

Cons

Typically, I can find ways to suggest improvements for products, but with Aplos, I've never had that thought.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Paul

Accounting, 1-10 employees

More than a year

5.0
September 2021

Perfect fit for Churches

Pros

Developed by church and nonprofit professionals, Aplos includes excellent training webinars and videos. Their customer service response time is the best I've experienced in 30 years.

Cons

I haven't identified any obvious shortcomings. The continuous product development and partnerships for integration are promising.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

L

Lisa

Religious Institutions, 1-10 employees

Less than 6 months

5.0
May 2021

An excellent accounting program for Churches!

Pros

After years of using QuickBooks for our church, which didn't handle fund accounting or giving tracking well, discovering Aplos was a relief. It excels where QuickBooks falls short, offering robust fund accounting and seamless giving tracking. I highly recommend it.

Cons

So far, I haven't encountered any real cons. It would be useful to add contributions split across multiple purposes without needing to create separate entries.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C

Cheryl

Religious Institutions, 1-10 employees

Less than 6 months

5.0
May 2021

First Time User

Pros

This product was relatively easy to learn, and any assistance I needed was readily available through their Help resources. While some issues took a couple of days to resolve, they kept me informed throughout the process.

Cons

At our church, the Check-In system initially had issues but was adjusted to better suit our needs after some research and application tweaks. Regarding reports, it would be helpful if column titles remained visible while scrolling and were printed on multiple pages. I've already raised this with the developers, and I'm hopeful they'll address it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

D

Darlene

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
May 2021

Aplos is easy to use!

Pros

The software is incredibly user-friendly, and their customer service deserves five stars.

Cons

One limitation is the inability to perform batch fixes or changes within an account.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

L

Laura

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0
April 2021

From QuickBooks Online to Aplos

Pros

Aplos is direct to use, and I particularly like the Fund and Budget Reports. Learning to navigate the software was a breeze, and the extensive help resources, including the chat feature, provide quick solutions. Aplos has always been responsive to my inquiries.

Cons

While the existing reporting options are good, more analytical reports would be beneficial, especially for those who enjoy delving into numbers. Additionally, having 1099 reporting capabilities would be useful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

L

Leia

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
April 2021

Working with Vince

Pros

The software is quite intuitive overall, but what made it even better was the assistance I received from [SENSITIVE CONTENT HIDDEN]. I was initially confused, but he patiently guided me through the features in my books. Having access to such great customer service is a huge plus.

Cons

It's frustrating that I have to reconnect my bank account monthly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

A

Anthony

Human Resources, 51-100 employees

Less than a year

4.0
March 2021

Apples church software for a virtual congregation

Pros

Aplos has enabled a large regional church group, our HR client, to maintain operational and financial efficiency during Covid.

Cons

The initial setup with Aplos requires a significant time and manpower commitment to ensure everything functions correctly. However, once we were live, operations ran smoothly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

J

Jeri

Non-Profit Organization Management, 1-10 employees

Less than 6 months

5.0
March 2021

Life is so much easier!!!

Pros

The software offers free training and excellent customer support, making it very user-friendly!

Cons

I have nothing negative to say about this software. It's genuinely the best choice and reasonably priced for smaller nonprofits.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10