Aplos Reviews
Total 74 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars62%
4
Stars28%
3
Stars8%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Kassie
Religious Institutions, 51-100 employees
Less than a year
“So easy to install and use!
Pros
The software's intuitiveness is remarkable, complemented by excellent tutorials and online support. The setup is direct, and the flexible reporting features are user-friendly.
Cons
My experience with Aplos is generally positive, with only a few minor annoyances. There's a bug in the date range functionality on custom reports that requires entering information twice to work correctly. Additionally, customization options beyond filters and layouts are limited, although the overall report flexibility is decent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tracy
Religious Institutions, 1-10 employees
More than a year
“Life Made Uncomplicated
Pros
Aplos offers fantastic support and training resources. Their staff responds promptly and collaboratively resolves any questions or issues. The website builder is easy to start with and offers substantial flexibility, while the reporting options are extensive and customizable.
Cons
The basic package of Aplos could benefit from allowing more initial users, which is currently limited.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bud
Religious Institutions, 1-10 employees
More than a year
“Faith Baptist church use of Aplos
Pros
Aplos saves time, offers ease of use, and provides accessible and comprehensive support tools.
Cons
Aplos could use more flexibility in tracking gifts and providing real-time breakdowns of givers and amounts, which would enhance reporting capabilities.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Minkyo
Education Management, 500+ employees
Less than 6 months
“Run a church? It helps with church management!
Pros
Using Aplos significantly simplifies church management compared to manual methods.
Cons
Some older users may find Aplos somewhat complicated to use due to its interface and functionalities.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Crystal
Religious Institutions, 1-10 employees
More than a year
“Aplos is a lifesaver!
Pros
I value the excellent customer support, clear tutorials, and helpful instruction provided by Aplos. Their team is consistently responsive, patient, and supportive, whether via chat, phone, or online resources.
Cons
Aplos offers a wide range of report types, which can be overwhelming for new users trying to understand and navigate them effectively.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeffrey
Financial Services, 1-10 employees
Less than a year
“great improvement over prior system and failed go-live
Pros
I like the direct fund accounting feature, which our previous system lacked. The fact that it's SaaS rather than software we have to buy outright is a big plus. Compared to another ChMS we tried to implement, this solution is clearly superior.
Cons
I have no specific dislikes. The implementation did take a bit longer, mainly because we needed to convert years of data. Given the challenges with v5, the extended timeline was understandable.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Jennifer
Non-Profit Organization Management, 11-50 employees
More than a year
“Great Software Great Support
Pros
Intuitive, offers fund management tools, integrated online giving, and excellent customer support.
Cons
It would be beneficial to have additional report features available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Michelle
Religious Institutions, 1-10 employees
More than a year
“The Best Software purchase we ever made and the Only company we will ever use
Pros
This software is designed to be user-friendly for both novices and experienced fund accountants alike. As a small organization, we've greatly benefited from it. Especially during Covid, Text to Give has been a lifesaver, and Aplos keeps its software updated. The free classes included with the software have been invaluable. Their customer service has also been outstanding, assisting with every issue. If you're thinking of this as an additional expense, think again it's the best investment you can make. I like how organized it keeps our ministry's finances, enabling quick report generation for meetings.
Cons
I can confidently say this software is excellent in every aspect.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Roslyn
Religious Institutions, 1-10 employees
More than a year
“Aplos - A Stellar Business Model!
Pros
What I find most beneficial about Aplos software are its numerous features that streamline our ministry's business operations. The multi-level fund accounting, donor management, event registration, and website building capabilities have all been extremely useful as we grow and expand our operations. It just keeps improving!
Cons
Our initial integration of this software into our church operations had its challenges, but those were more about our learning process rather than issues with Aplos itself.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Richard
Religious Institutions, 51-100 employees
Less than 6 months
“3 Months with Aplos - AMAZING PRODUCT
Pros
Extremely intuitive to use, with clear, uncluttered reports that give me confidence in our accounting accuracy.
Cons
There's nothing negative to report. I haven't encountered any drawbacks using Aplos.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Religious Institutions, 1-10 employees
More than a year
“Aplos Review
Pros
Simple to set up and navigate. The technical support is reliable.
Cons
The pricing seems a bit high for what it offers. Also, some screens lack sufficient contrast, which can make them difficult to read.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Sue
Religious Institutions, 1-10 employees
More than a year
“Excellent Software for Churches
Pros
As someone handling accounting for a small, independent church, I find Aplos very forgiving of mistakes, easy to use, reliable, and well-designed. It has met every expectation and we've never lost any data.
Cons
Typically, I can find ways to suggest improvements for products, but with Aplos, I've never had that thought.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paul
Accounting, 1-10 employees
More than a year
“Perfect fit for Churches
Pros
Developed by church and nonprofit professionals, Aplos includes excellent training webinars and videos. Their customer service response time is the best I've experienced in 30 years.
Cons
I haven't identified any obvious shortcomings. The continuous product development and partnerships for integration are promising.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Lisa
Religious Institutions, 1-10 employees
Less than 6 months
“An excellent accounting program for Churches!
Pros
After years of using QuickBooks for our church, which didn't handle fund accounting or giving tracking well, discovering Aplos was a relief. It excels where QuickBooks falls short, offering robust fund accounting and seamless giving tracking. I highly recommend it.
Cons
So far, I haven't encountered any real cons. It would be useful to add contributions split across multiple purposes without needing to create separate entries.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Cheryl
Religious Institutions, 1-10 employees
Less than 6 months
“First Time User
Pros
This product was relatively easy to learn, and any assistance I needed was readily available through their Help resources. While some issues took a couple of days to resolve, they kept me informed throughout the process.
Cons
At our church, the Check-In system initially had issues but was adjusted to better suit our needs after some research and application tweaks. Regarding reports, it would be helpful if column titles remained visible while scrolling and were printed on multiple pages. I've already raised this with the developers, and I'm hopeful they'll address it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Darlene
Non-Profit Organization Management, 11-50 employees
More than a year
“Aplos is easy to use!
Pros
The software is incredibly user-friendly, and their customer service deserves five stars.
Cons
One limitation is the inability to perform batch fixes or changes within an account.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Laura
Non-Profit Organization Management, 1-10 employees
Less than a year
“From QuickBooks Online to Aplos
Pros
Aplos is direct to use, and I particularly like the Fund and Budget Reports. Learning to navigate the software was a breeze, and the extensive help resources, including the chat feature, provide quick solutions. Aplos has always been responsive to my inquiries.
Cons
While the existing reporting options are good, more analytical reports would be beneficial, especially for those who enjoy delving into numbers. Additionally, having 1099 reporting capabilities would be useful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Leia
Non-Profit Organization Management, 1-10 employees
More than a year
“Working with Vince
Pros
The software is quite intuitive overall, but what made it even better was the assistance I received from [SENSITIVE CONTENT HIDDEN]. I was initially confused, but he patiently guided me through the features in my books. Having access to such great customer service is a huge plus.
Cons
It's frustrating that I have to reconnect my bank account monthly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Anthony
Human Resources, 51-100 employees
Less than a year
“Apples church software for a virtual congregation
Pros
Aplos has enabled a large regional church group, our HR client, to maintain operational and financial efficiency during Covid.
Cons
The initial setup with Aplos requires a significant time and manpower commitment to ensure everything functions correctly. However, once we were live, operations ran smoothly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Jeri
Non-Profit Organization Management, 1-10 employees
Less than 6 months
“Life is so much easier!!!
Pros
The software offers free training and excellent customer support, making it very user-friendly!
Cons
I have nothing negative to say about this software. It's genuinely the best choice and reasonably priced for smaller nonprofits.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10