Aplos

Great Product for Non Profits!

Pros

The free customer service at Bill.com makes it incredibly simple and intuitive to navigate and receive assistance whenever needed.

Cons

I find Bill.com lacks a grant management system and auction software, which are crucial for our needs.

Great Fund Accounting Product integrated with a weak CRM

Pros

This fund accounting product performs well, though it could benefit from enhanced flexibility in reporting options.

Cons

Integrating a CRM platform into this fund accounting system seemed promising, but it's clear it wasn't designed with donor management in mind. For instance, generating acknowledgement letters for donations or invoice payments is not direct�a fundamental aspect of CRM.

A great idea with POOR Customer Support

Pros

This system has the potential to unite community stakeholders for fundraising efforts effectively. The integration between the donor database and the accounting GL works quite well. Despite being a low-cost option, I'd hesitate to recommend it due to its poor customer support.

Cons

Dealing with Bill.com's customer support has been frustrating due to their lack of competence. Often, I end up spending a lot of time explaining issues that they should already understand. Their online reports also frequently yield incorrect data, and they refuse to temporarily hide these reports until the issues are resolved�displaying arrogance rather than helpfulness.

Aplos Great Product Unfortunately Overpriced

Pros

We initially adopted Aplos for its accounting features, finding it direct to set up and align with our church's accounting practices. It's easy to record donations and entries in one consolidated place. Moreover, the customer service has been consistently excellent.

Cons

Over time, Bill.com has gradually removed or restricted features, pushing them into higher-priced tiers. Basic functionalities like budgeting and user access now come at a premium, even though many of the added features are irrelevant to our church's needs.

Great dashboards

Pros

The activity dashboard is realistic and management-friendly, proving valuable across multiple projects.

Cons

Some functions within Bill.com, such as emailing, aren't particularly useful, which detracts from its overall interface. Improving these aspects would enhance its usability significantly.

Great system for project based accounting

Pros

It's a simple accounting software with excellent training and support, offering solid value for money.

Cons

My experience with training on Bill.com felt disjointed, possibly because I lack formal bookkeeping training. While the advice is insightful at times, there are basic concepts that remain unclear. A more comprehensive approach to training from the ground up would be beneficial.

The best in accounting and financial management, It' the Best one product..!

Pros

This product includes robust tools for generating comprehensive financial reports.

Cons

Bill.com is a remarkable product that strives to excel in its field.

Overpriced and Too Complicate for Small Organizations

Pros

Integration with PayPal is seamless, and the ability to create and send emails to donors is a standout feature.

Cons

Regarding pricing, we feel forced to pay for features we never use with Bill.com. Their recent pricing changes have doubled our subscription costs without adding any new features. Unfortunately, their support hasn't been helpful in explaining or guiding us through these changes.

Easy of use with big impact.

Pros

Operating with a very small team, Aplos' ease of use enables efficient bookkeeping, budgeting, and financial analysis for our nonprofit. Their prompt customer service is always responsive, and the tags function simplifies tracking service to our partners.

Cons

As an administrator, Aplos fulfills our needs adequately. I haven't encountered any significant issues or dislikes so far.

Easy to use software that works

Pros

As someone without formal accounting training, the software's ability to educate while I use it has made managing tasks less daunting and more rewarding.

Cons

It's essential that expense account information automatically prints on parts 2 and 3 of checks, especially for payroll purposes. While Aplos doesn't offer this feature, even cheaper alternatives like Quicken do�a critical oversight for small churches managing payroll.