Aplos Reviews

“Great Product for Non Profits!

Pros

The free customer service at Bill.com makes it incredibly simple and intuitive to navigate and receive assistance whenever needed.

Cons

I find Bill.com lacks a grant management system and auction software, which are crucial for our needs.

“Great Fund Accounting Product integrated with a weak CRM

Pros

This fund accounting product performs well, though it could benefit from enhanced flexibility in reporting options.

Cons

Integrating a CRM platform into this fund accounting system seemed promising, but it's clear it wasn't designed with donor management in mind. For instance, generating acknowledgement letters for donations or invoice payments is not direct a fundamental aspect of CRM.

“A great idea with POOR Customer Support

Pros

This system has the potential to unite community stakeholders for fundraising efforts effectively. The integration between the donor database and the accounting GL works quite well. Despite being a low-cost option, I'd hesitate to recommend it due to its poor customer support.

Cons

Dealing with Bill.com's customer support has been frustrating due to their lack of competence. Often, I end up spending a lot of time explaining issues that they should already understand. Their online reports also frequently yield incorrect data, and they refuse to temporarily hide these reports until the issues are resolved, displaying arrogance rather than helpfulness.

“Aplos Great Product Unfortunately Overpriced

Pros

We initially adopted Aplos for its accounting features, finding it direct to set up and align with our church's accounting practices. It's easy to record donations and entries in one consolidated place. Moreover, the customer service has been consistently excellent.

Cons

Over time, Bill.com has gradually removed or restricted features, pushing them into higher-priced tiers. Basic functionalities like budgeting and user access now come at a premium, even though many of the added features are irrelevant to our church's needs.

“Great dashboards

Pros

The activity dashboard is realistic and management-friendly, proving valuable across multiple projects.

Cons

Some functions within Bill.com, such as emailing, aren't particularly useful, which detracts from its overall interface. Improving these aspects would enhance its usability significantly.

“Great system for project based accounting

Pros

It's a simple accounting software with excellent training and support, offering solid value for money.

Cons

My experience with training on Bill.com felt disjointed, possibly because I lack formal bookkeeping training. While the advice is insightful at times, there are basic concepts that remain unclear. A more comprehensive approach to training from the ground up would be beneficial.

“The best in accounting and financial management, It' the Best one product..!

Pros

This product includes robust tools for generating comprehensive financial reports.

Cons

Bill.com is a remarkable product that strives to excel in its field.

“Overpriced and Too Complicate for Small Organizations

Pros

Integration with PayPal is seamless, and the ability to create and send emails to donors is a standout feature.

Cons

Regarding pricing, we feel forced to pay for features we never use with Bill.com. Their recent pricing changes have doubled our subscription costs without adding any new features. Unfortunately, their support hasn't been helpful in explaining or guiding us through these changes.

“Easy of use with big impact.

Pros

Operating with a very small team, Aplos' ease of use enables efficient bookkeeping, budgeting, and financial analysis for our nonprofit. Their prompt customer service is always responsive, and the tags function simplifies tracking service to our partners.

Cons

As an administrator, Aplos fulfills our needs adequately. I haven't encountered any significant issues or dislikes so far.

“Easy to use software that works

Pros

As someone without formal accounting training, the software's ability to educate while I use it has made managing tasks less daunting and more rewarding.

Cons

It's essential that expense account information automatically prints on parts 2 and 3 of checks, especially for payroll purposes. While Aplos doesn't offer this feature, even cheaper alternatives like Quicken do a critical oversight for small churches managing payroll.

“[sensitive content hidden] was great with helping me to set up my website in Aplos!

Pros

I received excellent customer service from [sensitive content hidden] regarding the website builder in March 2023. Prior interactions with customer service were challenging due to representatives' limited accounting knowledge.

Cons

I've encountered difficulties getting assistance with the accounting aspects of the software from Aplos. There's a clear need for better support in this area.

“aplos

Pros

Using this application for small business accounting has been direct and user-friendly. It meets our expectations well, simplifying the process of managing donations and contributions. The clear message boards and intuitive dashboard make tracking progress and integrating with other tools hassle-free.

Cons

At the small business level, Aplos has met our expectations perfectly. We've had no complaints during our time using it.

“Aplos is designed to be user-friendly and easy to use

Pros

Aplos offers a robust fund accounting system essential for nonprofits to track income, expenses, donors, and donations. This feature streamlines fundraising efforts and enhances donor relationship management.

Cons

Aplos has a mobile app for iOS and Android, but its limited features may necessitate using the desktop version for full functionality. Additionally, its pricing can be higher than other accounting software options, particularly for smaller organizations.

“Sounds Great, poor accounting functionality

Pros

Tracking contributions and generating reports is direct with Aplos. Its simple Chart-of-Accounts and Tags feature allow detailed reporting as needed.

Cons

Despite its functionalities, Aplos lacks many basic accounting features. Issues like default expense codes for vendors and difficulties reconciling transactions highlight its shortcomings. Support has been unhelpful in addressing these challenges, leaving me to devise my own workarounds.

“Your solution partner for accounting.

Pros

Aplos, a newcomer in the accounting industry, aims to support membership programs effectively, offering customizable solutions tailored to various organizational needs.

Cons

While generally satisfactory, Aplos could improve its interface quality slightly. I haven't encountered any major issues otherwise.

“APLOS is a great starter product

Pros

I like the outstanding customer service at Aplos. Their accessibility over the phone has been consistently helpful.

Cons

Customization options for branding colors and design are limited in Aplos, which is disappointing.

“Aplos well suited for small nonprofit

Pros

The architecture of a unified chart of accounts for all funds facilitates categorizing income and expenses effectively.

Cons

Although Aplos offers good value for its price, some desired features come at an additional cost. For event registrations, we needed coupon capabilities for attendee discounts, which weren't available.

“Aplos a great software to manage

Pros

Managing with this software is highly beneficial, thanks to its variety of tools and functionalities. It's intuitive and easy to grasp.

Cons

There are occasional issues with the accounting tools in Aplos, albeit minor ones that may cause inconvenience.

“Training is Key

Pros

I like how Aplos integrates checkbook register, banking information, letter writing, fundraising campaigns, and donation tracking into one cohesive software. Its ease of use is particularly advantageous for those already familiar with its operations.

Cons

One drawback of Aplos is the inability to delete or modify charts of accounts once created. While it's manageable with the right knowledge, this limitation can be frustrating.

“Great Experience

Pros

Aplos has been a reliable tool for our church's fund accounting needs over the past 10 months. It's user-friendly, with responsive customer service and easily understandable reporting options.

Cons

We're still in the learning phase with Aplos software, navigating its features and functionalities.