Total 167 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

32%

3

Stars

8%

2

Stars

1%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

L
Lisa

Education, 1-10 employees

Less than 6 months

5.0

“An excellent accounting program for Churches!”

Pros

After years of using QuickBooks for our church, which didn't handle fund accounting or giving tracking well, discovering Aplos was a relief. It excels where QuickBooks falls short, offering robust fund accounting and seamless giving tracking. I highly recommend it.

Cons

So far, I haven't encountered any real cons. It would be useful to add contributions split across multiple purposes without needing to create separate entries.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C
Cheryl

Education, 1-10 employees

Less than 6 months

5.0

“First Time User”

Pros

This product was relatively easy to learn, and any assistance I needed was readily available through their Help resources. While some issues took a couple of days to resolve, they kept me informed throughout the process.

Cons

At our church, the Check-In system initially had issues but was adjusted to better suit our needs after some research and application tweaks. Regarding reports, it would be helpful if column titles remained visible while scrolling and were printed on multiple pages. I've already raised this with the developers, and I'm hopeful they'll address it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

D
Darlene

Nonprofits, 11-50 employees

More than a year

5.0

“Aplos is easy to use!”

Pros

The software is incredibly user-friendly, and their customer service deserves five stars.

Cons

One limitation is the inability to perform batch fixes or changes within an account.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

L
Laura

Nonprofits, 1-10 employees

Less than a year

5.0

“From QuickBooks Online to Aplos”

Pros

Aplos is direct to use, and I particularly like the Fund and Budget Reports. Learning to navigate the software was a breeze, and the extensive help resources, including the chat feature, provide quick solutions. Aplos has always been responsive to my inquiries.

Cons

While the existing reporting options are good, more analytical reports would be beneficial, especially for those who enjoy delving into numbers. Additionally, having 1099 reporting capabilities would be useful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

L
Leia

Nonprofits, 1-10 employees

More than a year

5.0

“Working with Vince”

Pros

The software is quite intuitive overall, but what made it even better was the assistance I received from [SENSITIVE CONTENT HIDDEN]. I was initially confused, but he patiently guided me through the features in my books. Having access to such great customer service is a huge plus.

Cons

It's frustrating that I have to reconnect my bank account monthly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

A
Anthony

Human Resources, 51-100 employees

Less than a year

4.0

“Apples church software for a virtual congregation”

Pros

Aplos has enabled a large regional church group, our HR client, to maintain operational and financial efficiency during Covid.

Cons

The initial setup with Aplos requires a significant time and manpower commitment to ensure everything functions correctly. However, once we were live, operations ran smoothly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

J
Jeri

Nonprofits, 1-10 employees

Less than 6 months

5.0

“Life is so much easier!!!”

Pros

The software offers free training and excellent customer support, making it very user-friendly!

Cons

I have nothing negative to say about this software. It's genuinely the best choice and reasonably priced for smaller nonprofits.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Roger

Nonprofits, 1-10 employees

Less than 6 months

5.0

“My review . .”

Pros

The software is comprehensive and easy to follow. However, it may not be as direct for those without an advanced accounting background.

Cons

Currently, I have no cons or specific aspects I like least.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Debra

Education, 11-50 employees

More than a year

4.0

“New to Fund Accounting”

Pros

I really like how direct the Reconciliation process is it's easy to understand and works perfectly. The support provided by Aplos is invaluable. As someone new to Fund Accounting, with no prior experience, I've been with Aplos for over a year and they've always been willing to help me understand and rectify any misunderstandings.

Cons

I find it inconvenient that I can't easily find a vendor to enter a new A/P entry and have to scroll through pages. A simple search function would be more efficient. Additionally, the reporting process feels confusing and non-intuitive at times, requiring several unclear steps to generate the desired report. Moreover, I believe the monthly price should include a second user for dual control purposes, like bank reconciliations.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

D
Drinda

Nonprofits, 11-50 employees

Less than 6 months

5.0

“Great software for non-profits”

Pros

Aplos offers many useful features that support daily operations, events, and donor management for non-profits.

Cons

There's a need for a better sign-up process to recruit and track volunteers effectively.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Bonelle

Accounting, 1-10 employees

More than a year

5.0

“Aplos is great”

Pros

The ease of use is exceptional, and the support is always timely.

Cons

Unlike QuickBooks, Aplos doesn't allow setting up vendors with specific account numbers, which is a limitation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

S
Sam

Nonprofits, 1-10 employees

More than a year

4.0

“Best Fund Accounting Software for Small Non-Profit Organization”

Pros

Setting up and using Aplos is direct. It's easy to train new bookkeepers, and it seamlessly processes online donations. Our clients like the reporting provided by Aplos, and transferring data from QuickBooks was a breeze.

Cons

It's essential for Aplos to expand its app integration capabilities.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

R
Robin

Education, 1-10 employees

More than a year

5.0

“Intuitive Software and great support”

Pros

When I took over as treasurer, our use of the software was inefficient, and we weren't utilizing its functionalities effectively. Working with the Aplos team, I was able to articulate our needs, and they translated them into practical features. In a short time, I set up funds and tracked finances more effectively, providing a clearer picture of our financial health.

Cons

I wasn't involved during implementation, so I can't determine if issues stemmed from Aplos or our team. Now that I understand the software, careful planning of its applications is crucial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
joseph

Nonprofits, 11-50 employees

Less than 6 months

4.0

“Aplos Review”

Pros

Easy to navigate and set up, Aplos offers essential project management and budgeting tools crucial for my office. It's an all-in-one solution that meets all our accounting needs in one place.

Cons

The software lacks social media management and doesn't integrate well with some of our fundraising tools.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

A
April

Education, 1-10 employees

More than a year

4.0

“The Aplos Advantage”

Pros

I like that this software is cloud-based, ensuring all entries are automatically saved and easily corrected or deleted. Its cloud accessibility allows me to access it from anywhere.

Cons

Instead of using technical accounting terms, Aplos employs simpler language and methods. It all makes sense, although it took some time to get used to terms like tags and purposes.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

W
William

Education, 1-10 employees

More than a year

3.0

“Very Difficult and Complicated, With Poor Tech Support”

Pros

Aplos shows great potential for non-profits compared to QuickBooks.

Cons

The bank integration in Aplos has been problematic for me. Unlike QuickBooks for nonprofits, where integration works smoothly, what appears in Aplos often doesn't match the bank records. Tech support responds quickly, but the solutions offered haven't resolved the issue, leaving me uncertain. I may revert to QuickBooks, which, once you grasp the business terminology, is direct and more reliable.

Rating Distribution

Ease of use

2

Value for money

4

Customer Support

2

Functionality

4

G
Gurpreet

Nonprofits, 1-10 employees

More than a year

4.0

“(Customer Serice) - Thank You!”

Pros

The features and usability of Aplos have been instrumental in managing our church's accounts, although I'm still learning.

Cons

I'm still learning how to maximize the software's features. As I become more familiar with it, I'll share any ideas or insights that may arise.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

M
Michael

Consultants, 1-10 employees

Less than 6 months

5.0

“GREAT Software”

Pros

I like that it's tailored specifically for nonprofit organizations.

Cons

The knowledge base could benefit from better word recognition capabilities.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

M
Mabel

Nonprofits, 1-10 employees

Less than 6 months

5.0

“Great for Church Finances”

Pros

The updated dashboard and the graphical representation of finances are fantastic features that I love.

Cons

Transferring information from our previous system to Aplos did take a considerable amount of time. After four months, we were finally ready to start using the program.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

D
Don

Education, 1-10 employees

More than a year

5.0

“Great for church finances and more”

Pros

Transitioning from paper to online accounting with Aplos was seamless. It's effortless to enter data, generate reports, manage contributions, and track church membership.

Cons

Users with limited computer experience might find it a bit challenging, although this is typical for any online accounting system.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8