Total 74 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

28%

3

Stars

8%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anna

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
July 2019

Easy to use and good price for what you're getting

Pros

Aplos accounting is perfect for nonprofits like ours that need to manage basic accounting tasks efficiently. The interface is excellent, and the reports meet our needs perfectly.

Cons

It can still be buggy at times. Occasionally, the information inputted doesn't always align correctly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

E

Elizabeth

Non-Profit Organization Management, 101-500 employees

Less than a year

3.0
May 2019

Aplos

Pros

The fact that it links directly to my bank account makes submitting payments incredibly simple.

Cons

I dislike that I can't customize the frequency of submitting payments. The auto-pay options are very limited, and it's inconvenient that it doesn't save my payment information, requiring me to redo these steps each time.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

5

Functionality

4

K

Kathryn

Accounting, 1-10 employees

More than a year

5.0
April 2019

My favorite online software EVER

Pros

Aplos is incredibly intuitive. The training videos are clear, concise, and incredibly helpful. Setting up and customizing the system takes only minutes, and the customization options are limitless!

Cons

I have no complaints. I've been using Aplos for years and haven't found anything that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not specified, 11-50 employees

More than a year

5.0
February 2019

Efficient and Easy

Pros

The software is direct to use and reasonably priced. It doesn't require much accounting or bookkeeping experience.

Cons

The software worked well when our church was small. However, as we grew, we needed a program that could handle individual versus batch transactions more efficiently.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

C

Cory

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0
February 2019

A Great Service At A Great Price

Pros

This product is excellent for managing both nonprofit operations and fundraising events.

Cons

The dashboard section isn't as intuitive, but navigation is still direct.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Richard

Religious Institutions, 1-10 employees

Less than 6 months

1.0
February 2019

Pricey Product with Shallow Slate of Features

Pros

It's web-based and aesthetically well-designed. The integrated support within the interface makes it convenient to use on any computer with a web browser.

Cons

It lacks robustness as an accounting system. For instance, there's no feature to track a group of Memorial Funds within one overall Memorial Fund. While workarounds were suggested, many functionalities promised in their marketing materials aren't actually available.

Rating Distribution

Ease of use

6

Value for money

2

Customer Support

4

Functionality

2

S

Stephanie

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
January 2019

Easy to Use Software for Non profits

Pros

I liked how easy it was to use and the ability to chat with representatives for immediate assistance. The free webinars on fundraising tactics were also very beneficial.

Cons

It can be affordable if you take advantage of their promotions, but without them, it might be costly for a new nonprofit.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

D

Doug

Religious Institutions, 1-10 employees

Less than 6 months

5.0
January 2019

Nice full-featured fund accounting software

Pros

Aplos is a well-designed fund accounting solution, ideal for churches and other nonprofit organizations. The support has been excellent, especially as we transitioned from our previous software.

Cons

We would like more control over user access than the system currently allows. For example, some users should be able to print reports and make inquiries without being able to enter or modify transactions.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not specified, 1-10 employees

Less than 6 months

5.0
January 2019

Great for Churches

Pros

I would recommend this software to any church struggling with their current accounting software. It's designed to simplify your workload.

Cons

The pricing plans might not suit certain churches, especially since the cheaper plan only includes one user.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not specified, 1-10 employees

Less than 6 months

5.0
January 2019

Valuable Data

Pros

This program has been instrumental in managing donor outreach for our fundraising programs. It keeps everything organized yet easy to manage, providing instant valuable insights.

Cons

I've had a flawless experience with this software. It has been consistently great!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

R

Rebecca

Civic & Social Organization, 11-50 employees

3.0
January 2019

Focus is accounting

Pros

It's a comprehensive platform that integrates accounting, donor management, prospecting, and more into a single, efficient solution.

Cons

It focuses heavily on accounting, which wasn't exactly what we needed. Unlike other CRMs, I didn't receive any phone calls, which made me question their customer service quality.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

P

Patty

Desert Outreach Synagogue, 1-10 employees

5.0
April 2018

It is the best out of all.

Pros

The software is user-friendly. Its price is reasonable. I have been using it for quite a while and have never faced any security or data breaching issues, knowing that it is all online and on cloud. It generates flexible reports. I can easily access records, information and generate reports at any time. Its customer service is really great and always there to help. I recommend this software to everyone. The product is amazing, and its customer service is very helpful.

Cons

They don’t mention anything about the donor statements in their tutorials, so it takes a lot of time to figure it out on your own. But, once you’re able to figure it out, then it’s all easy. The donor statement can only be posted from the contributions screen and no other screen.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

S

Stephanie

The HelpMe Foundation, 1-10 employees

4.0
March 2018

Great software

Pros

This software is very user-friendly, anyone can easily use it without any trainings. It is a great software, they also offer free web tools with which obtaining funds becomes easier. Any non-profit organization or church should use it as it easy to use.

Cons

The new update of the bank integration module was neither that great nor user-friendly at all, kind of messed up a lot of things, especially the ease of using it. When they added the donor management module, there was an extra fee added for it which was equivalent to the monthly fee.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

J

Jason

Waves of Faith, 1-10 employees

4.0
January 2017

Creative Software

Pros

The software is affordable, anyone can get it. We were very pleased with this software, but because the church got merged with another church we gave up Aplos as they already had an accounting software which they purchased. Although, I am trying to bring them towards Aplos. Aplos is easy to use, and especially to those with no accounting background. It is on cloud, so easy to access.

Cons

It’s just that the reports do not give out the results that I want, I am kind of a selective person.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8