Blackbaud Financial Edge NXT Reviews
52 Review(s)
softwareOverall Rating
4.3
52 Review(s)
Rating Distribution
5
(24)
4
(21)
3
(4)
2
(2)
1
(1)
Satisfaction Score
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Overall Rating
4.3
52 Review(s)
Rating Distribution
5
(24)
4
(21)
3
(4)
2
(2)
1
(1)
Satisfaction Score
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
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Ratings
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Time Used
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NXT Blackbaud
NXT Blackbaud
Pros
This tool is fantastic for our non-profit organization. It allows us to handle invoice payments, vendor setup and storing important business files such as W9's and contracts. Its functionality is particularly helpful for tasks like sending out 1099's, setting up new projects and vendors, as well as providing the ability to process in-house checks and send out physical or electronic drafts.
Cons
At time accounting-wise, there can be slight inconsistencies in the general ledgers, but nothing major.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Natasha
Mental Health Care, 500+ employees
Less than a year
March 2024
Blackbaud Financial Edge NXT
Blackbaud Financial Edge NXT
Pros
FE NXT has improved a lot over its previous versions. Now it has become even more user friendly and offers better integration options.
Cons
Customizing some of the reporting functionality is not as easy as we would prefer.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Elizabeth
Education Management, 51-100 employees
More than a year
June 2023
Review of Blackbaud Financial Edge NXT
Review of Blackbaud Financial Edge NXT
Pros
As a library operating in the non-profit/government sector, Blackbaud serves us exceptionally well as a financial accounting system. They truly understand the unique needs of non-profit organizations and continually strive to develop solutions tailored to those needs. Blackbaud is remarkably user-friendly and facilitates easy training for new employees. The training programs offered by Blackbaud surpass those provided by most other products. We have access to over 20 classes, which can be taken with an online instructor or through e-learning. This comprehensive training has been instrumental in successfully implementing the software across multiple locations and ensuring our staff is well-prepared for their roles within Blackbaud.
Cons
As a government/non-profit agency, we are obligated to use purchase orders. Unfortunately, Blackbaud's purchase order system is not as user-friendly as the rest of the software. However, we have been informed that they are working on moving the purchase order system to WebView, which will introduce several changes to improve the usability of the PO portion. Additionally, we require multi-level approvals on invoices, and the interim solution provided by Blackbaud did not meet our organization's needs, as we are required to have a pre-audit statement on all purchase orders and invoices that are paid.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Meredith
Libraries, 51-100 employees
Less than a year
June 2023
Easier tool than other Blackbaud products
Easier tool than other Blackbaud products
Pros
Compared to other Blackbaud products, this software is easier to use, particularly when it comes to refunding purchases and tracking deposits.
Cons
Customer service is inconsistent and unreliable.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Elizabeth
Education Management, 11-50 employees
Less than 6 months
June 2023
Aid me connect
Aid me connect
Pros
In my opinion, this tool is the most advanced solution for accounting and documentation of all financial transactions that an organization should have. It is quite user-friendly.
Cons
The software has limited features, making it a secondary choice for organizations with multiple purposes.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Edifon
Food & Beverages, 1-10 employees
More than a year
February 2023
Not what it is projected to be
Not what it is projected to be
Pros
The web-based interface has an appealing look and provides a seamless user experience. The reporting feature is highly customizable and allows for easy sharing via email or dashboards.
Cons
The receivable module and EFT payments in Canada are not yet available in the browser view. As a result, these tasks have to be done in the database view, which is outdated, cumbersome and confusing.
Ease of use
2
Value for money
3
Customer Support
3
Functionality
5
Colin
Non-Profit Organization Management, 11-50 employees
Less than a year
July 2022
Missed it by " " that much
Missed it by " " that much
Pros
Creating reports is not a problem with this software. Overall, it is a great accounting package and the go-to choice for non-profits of a certain size.
Cons
Overall, it's a great accounting package. However, my one complaint is the way accounts are created, using three parts: account number, fund and department. These three parts together form an account number, such as 7000-02-100. 7000 represents the traditional account, 02 signifies the fund and 100 represents the department. When creating accounts for all funds and departments, the account list becomes extensive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Joseph
Accounting, 11-50 employees
Less than a year
June 2022
Great Fund Accounting Software
Great Fund Accounting Software
Pros
The cost of this software compared to others in the market is very affordable. The implementation process went smoothly, and it without doubt performed excellently for us. The support team is usually quick to respond and provides helpful solutions to any issues we encounter.
Cons
Setting up reporting functions can be time consuming, but after the initial setup, most reports can be customized to suit your needs and work well.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Calyn
Government Administration, 101-500 employees
Less than a year
June 2022
The product you are sold is probably not what you will actually get
The product you are sold is probably not what you will actually get
Pros
Having project tracking features and the option to work remotely when needed is highly valuable.
Cons
The sales team makes numerous promises that do not align with reality. The system is notably slow, and the features we were promised never appeared, which has been a major issue.
Ease of use
4
Value for money
2
Customer Support
2
Functionality
5
Anonymous
Not Specified, 51-100 employees
More than a year
June 2022
Blackbaud for Nonprofits
Blackbaud for Nonprofits
Pros
Blackbaud Financial Edge NXT software is a perfect fit for our organization. It consistently introduces updated features that make our job easier.
Cons
Occasionally, the expense tracking appears to be offline which makes our staff to spend a significant amount of time entering their expenses.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Joanie
Non-Profit Organization Management, 51-100 employees
More than a year
May 2022
Blackbaud NXT functions with great effort
Blackbaud NXT functions with great effort
Pros
The report writer feature allows me to develop financial statements by defining specific columns and rows. I can organize the rows based on the chart of accounts, and the columns are customizable and adequate.
Cons
Blackbaud lacks intuitiveness and user-friendliness. Controlling the software can be cumbersome. Additionally, the report writer in Financial Edge is less flexible compared to other software products I have used. Columns are defined based on time periods, so if we want to run the same financial statement from past time periods, we have to rewrite the specifications. Reporting periods should be defined relatively and should refer to a fiscal period selection at runtime.
Ease of use
4
Value for money
6
Customer Support
6
Functionality
6
Michael
Non-Profit Organization Management, 11-50 employees
Less than a year
January 2022
Very pleased
Very pleased
Pros
Integrating the software was relatively easy, thanks to our coordinated team effort.
Cons
Honestly, we have not encountered any issues with the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maree
Financial Services, 11-50 employees
Less than a year
November 2021
User review
User review
Pros
The migration from the previous version was seamless, with the assistance of the Blackbaud team whenever needed. The "copy previous" function is highly helpful. I also like the availability of training opportunities through on-demand resources and Blackbaud University courses. Whenever I reach out to Blackbaud support, they are usually prompt in their responses and provide clear guidance.
Cons
Understanding the parameters that need to be set, such as post, can be confusing. It was quite shocking that BB support doesn't seem to have access to our org file when issues arise. I would have expected them to be able to access and guide us through these major problems. I understand it may be a data security concern, but having to add a BB staff as a user feels awkward.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Tim
Non-Profit Organization Management, 51-100 employees
Less than a year
June 2021
Overall easy to use and pull data
Overall easy to use and pull data
Pros
Overall, Financial Edge NXT is user-friendly. I primarily use it for querying transactions, and it's easy to retrieve the necessary data.
Cons
Setting up queries is not intuitive. However, once I have set it up, I can reuse the same query multiple times. It would be better if the output downloaded to a different version of Excel.
Ease of use
6
Value for money
7
Customer Support
6
Functionality
8
Ashley
Non-Profit Organization Management, 101-500 employees
More than a year
June 2021
We didn't need a Ferrari to do the job of a Ford.
We didn't need a Ferrari to do the job of a Ford.
Pros
This software offers an extensive range of features that may exceed your needs or expectations. It's particularly beneficial for large organizations with substantial budgets and numerous donors to track.
Cons
My organization is small, and we don't need all the bells and whistles that come with this software. It is way too expensive for the features we do use. It felt like buying a Ferrari when a Ford would have been more than sufficient. We opted for a better-suited software for our organization's size, which was much more budget-friendly and met our needs.
Ease of use
3
Value for money
3
Customer Support
3
Functionality
10
Bill
Non-Profit Organization Management, 11-50 employees
More than a year
March 2021
Good product - backward implementation
Good product - backward implementation
Pros
One of the features I love is the ability to create journal entries and invoices and include them in reports before posting. This helps prevent mistakes. The web interface is user-friendly and highly intuitive.
Cons
The database view is old-fashioned and not user-friendly. Many functions have not been converted to the web view yet, so we still have to perform them in the database view.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Kenton
Religious Institutions, 11-50 employees
Less than a year
February 2021
Financial Edge is indispensible for us
Financial Edge is indispensible for us
Pros
The NXT online service is quite user-friendly and flexible for our reporting needs. The support team is responsive, and I greatly like the resources available through Blackbaud University.
Cons
The cost of this software is quite high, and getting customization requests fulfilled can be challenging. However, overall it is easy to use, and we can manage with minor adjustments for now.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Victoria
Non-Profit Organization Management, 51-100 employees
More than a year
October 2020
Way too difficult to use.
Way too difficult to use.
Pros
This software undoubtedly has great features. If you are a large organization with ample time and resources, you can derive significant value from it.
Cons
This program is very difficult to use. When I was leading a team that took over the accounting function from another organization, we encountered numerous issues. The previous company hadn't seen a balance sheet they had confidence in for many years. Extracting information in a usable form and format was difficult, if not impossible. I was informed that they spent $250k on implementation costs to get the program up and running. It was a poor choice for a company with just two people in the accounting department. I'm sure it may work well for a much larger organization, but it was not a good fit for us.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
8
STUART
Non-Profit Organization Management, 101-500 employees
Less than a year
August 2020
Blackbaud
Blackbaud
Pros
We used this software for the first time during the past year for the student class registration process. It was easy to recommend multiple classes, and students could conveniently choose their preferred options. The integration with our existing structures was seamless, streamlining the process into a single step. Additionally, the software has an aesthetically pleasing interface, which is a refreshing change.
Cons
Personally, I have no complaints. It was very user-friendly and require minimal guidance. However, I cannot comment on the setup process or the student's experience.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joanna
Education Management, 51-100 employees
Less than 6 months
April 2020
Great Product That's Getting Better
Great Product That's Getting Better
Pros
The software is easy to use, and there is a wide range of training options available. The customer support provided is excellent.
Cons
The process of exporting reports and spreadsheets is not as simple as I though and I would like to mention that it is quite expensive.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8
Tina
Education Management, 11-50 employees
More than a year
February 2020
Exactly What We Needed
Exactly What We Needed
Pros
It offers a user-friendly experience, and the training options and customer support are exceptional.
Cons
To make sure the reports are accurate, the data must be consistent and clean. Otherwise, you may find the reports slightly distorted.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
KaLeigh
Hospital & Health Care, 500+ employees
More than a year
December 2019
Find payroll solutions elsewhere
Find payroll solutions elsewhere
Pros
This software is excellent for allocating funds to multiple sources. As a grant-funded non-profit, we need to separate shared costs, and Financial Edge handles this task exceptionally well.
Cons
The payroll module in Financial Edge is, without a doubt, the worst part of the software. Unless I manually enter each employee's time every day, there is no way to keep daily time records. Entering time for each pay period manually is incredibly labor-intensive, and we faced difficulties importing time records since FE lacks a timekeeping solution.
Ease of use
8
Value for money
4
Customer Support
8
Functionality
4
Tyson
Non-Profit Organization Management, 51-100 employees
More than a year
November 2019
BB Financial Edge - a Perfect Solution for non profit accounting
BB Financial Edge - a Perfect Solution for non profit accounting
Pros
It stands out for its ease of use, implementation and customer support.
Cons
As our company has grown, we have to find different ways to get our work done and it is due to the integration with Raiser's Edge. On the other hand the attributes in Raiser's Edge have been incredibly helpful on numerous occasions.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nancy
Non-Profit Organization Management, 101-500 employees
More than a year
September 2019
Simple to Use
Simple to Use
Pros
Both Financial Edge and Raiser's Edge, which we use, have a similar setup. They are very user-friendly, and it's easy to search for invoices. I also like that I have the quick access to recently viewed vendors.
Cons
Sometimes, when the same vendor sends multiple invoices with slightly different numbers, FE mistakenly warns about potential duplicate invoices. The numbers are just similar, not duplicates. Additionally, the online support link within FE fails to open.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Amanda
Non-Profit Organization Management, 11-50 employees
Less than a year
August 2019
Financial Edge NXT Review
Financial Edge NXT Review
Pros
It greatly assists in accurately inputting and managing donations.
Cons
Generating reports can be challenging when we need to display different information.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
LeKeshia
Non-Profit Organization Management, 1-10 employees
Less than 6 months
July 2019
Financial Edge is a Great Product
Financial Edge is a Great Product
Pros
Financial Edge is the ideal product, especially when working alongside Raiser's Edge. It serves as the perfect companion for accounting tasks.
Cons
The learning curve for this software is steep, however, once you learn the basics of its capabilities, you'll absorb a lot of knowledge.
Ease of use
6
Value for money
4
Customer Support
8
Functionality
10
Monica
Education Management, 500+ employees
More than a year
July 2019
Adequate
Adequate
Pros
The reports generated by the software are of high quality, and the smooth flow of data is a significant advantage.
Cons
Blackbaud Financial Edge NXT software is very expensive and requires additional training.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Praise
Non-Profit Organization Management, 11-50 employees
Less than a year
July 2019
Financial Edge NXT
Financial Edge NXT
Pros
Financial Edge NXT is relatively user-friendly. The search feature is intuitive, and the software can be quite useful, depending on your familiarity with it and the amount of information you input. The more effort you invest, both in terms of data input and learning, the more you will benefit from it.
Cons
I wish all the Blackbaud programs integrated more seamlessly across platforms. I often find myself opening multiple programs to obtain comprehensive information.
Ease of use
6
Value for money
7
Customer Support
6
Functionality
8
Rebeka
Non-Profit Organization Management, 51-100 employees
More than a year
July 2019
Save yourself a lot of trouble
Save yourself a lot of trouble
Pros
While Blackbaud offers a comprehensive, flexible and useful solution, unfortunately, the poor customer service and high cost make it an unsuitable choice for any institution.
Cons
Once Blackbaud hooks you in, you're trapped, and they start raising the prices. Sometimes, the increase is three times the original amount, and it negatively affects your company. It's definitely not a good option for non-profits!
Ease of use
4
Value for money
2
Customer Support
2
Functionality
5
DLynae
Education Management, 51-100 employees
More than a year
July 2019
This product really can only get better
This product really can only get better
Pros
It seamlessly integrates with our fundraising software, Raiser's Edge, which I am equally thrilled about, primarily for the same reasons mentioned earlier. Blackbaud provides a good training program, although considering the product license fees, it would be preferable for it to be free.
Cons
The reporting functionality is confusing, and there's a lack of a self-service audit trail. Additionally, the interface is not intuitive.
Ease of use
4
Value for money
4
Customer Support
6
Functionality
4
Dorothy E. "Dolly"
Non-Profit Organization Management, 101-500 employees
More than a year
April 2019
Financial Edge - the application that works with Raiser's Edge
Financial Edge - the application that works with Raiser's Edge
Pros
If you are using Blackbaud's Raiser's Edge (RE) software and require another application for accounting functions, Financial Edge (FE) is the ideal solution. It handles vendor tracking, accounts receivable, accounts payable and more. Instead of using a separate accounting application like QuickBooks, Financial Edge integrates with Raiser's Edge. When gifts are posted in Raiser's Edge, the information is updated in Financial Edge. Batch numbers, appeals, funds, and campaigns migrate from RE to FE. The user interface and overall experience between Financial Edge and Raiser's Edge are consistent. If you are familiar with RE, then FE will be easy to learn. If you are hosted by Blackbaud, then you will be looking for FE/NXT.
Cons
While there is a significant level of integration between Raiser's Edge and Financial Edge, it comes at a cost. The Financial Edge application is expensive compared to other financial software options. If you host FE on-premise, Blackbaud charges based on the number of users. Moreover, you need a server with SQL to run FE, unlike QuickBooks, which can be installed on a local PC. If you opt for Blackbaud's hosting, you'll need to consider FE/NXT, and again, price becomes the main concern.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
George
Education Management, 500+ employees
More than a year
March 2019
Financial NXT is a must!
Financial NXT is a must!
Pros
Overall, Financial Edge provides a solid foundation for managing accounting, grants and other projects. It offers customizable dashboards and views which makes it easy to monitor accounts and generate detailed reports. The software allows smooth financial processing, eliminating the need for manual work. It even allows you to set budgets for the upcoming years.
Cons
All Blackbaud products come with a high price tag, but I believe they are worth the cost. We use a variety of Blackbaud products, although I do think their customer service could be improved. They provide numerous video tutorials and knowledge base articles, but some features can still be a bit difficult to understand.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Anonymous
Not Specified, 11-50 employees
More than a year
December 2018
One if the easiest of the Black Baud software.
One if the easiest of the Black Baud software.
Pros
It tracks every transaction made through online donation forms, Raiser's Edge and Raiser's Edge NXT. You can search by dates, batch numbers, names and even amounts, providing versatility in your search options. Financial Edge is also simple and easy to set up.
Cons
When working in a large workplace, Financial Edge can be frustratingly slow at times. I discussed this with our tech team, and they mentioned that it's an issue with the website/software and our building.
Ease of use
8
Value for money
8
Customer Support
4
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than a year
December 2018
Great to stay up-to-date
Great to stay up-to-date
Pros
This software was the best choice for our organization, given our large staff in need of quick access to financial and budget information. Being a cloud-based system allows our staff to access information promptly from anywhere in the world, keeping them informed.
Cons
Speed is a concern, even in areas where we have a fiber internet connection. The load time leaves much to be desired, and I see this as a significant area for improvement.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Greg
Non-Profit Organization Management, 101-500 employees
More than a year
December 2018
Transitioned from American Fundware
Transitioned from American Fundware
Pros
I don't believe there are any more pros compared to American Fundware. Come on, Blackbaud, let's address some of these concerns. American Fundware was a perfectly good software that accomplished tasks in seconds with just a few clicks, unlike the current system which takes much longer.
Cons
The software is unacceptably slow, particularly when working with F9 and the allocation module. It's a debilitatingly slow process, and I must admit, I'm not a big fan.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Lisa
Philanthropy, 11-50 employees
Less than a year
November 2018
Good software
Good software
Pros
The ease of use of this product for financial management is something I really like. It keeps things simple and accurate with user-friendly page layouts.
Cons
Financial Edge is a very basic software. While it gets the job done, it lacks any wow factors or a visually appealing interface.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Chelsea
Non-Profit Organization Management, 51-100 employees
More than a year
October 2018
great app! very useful.
great app! very useful.
Pros
One of the best features of this product is that it eliminates the need for manual financial transaction processing. It provides automated tools that handle the processes, requiring only input of details.
Cons
Personally, I haven't encountered any issues with this product. It has proven to be highly useful, especially in financial fields, and I believe it's worth the price.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ailyn Mae
Banking, 500+ employees
Less than a year
October 2018
Previous User of this product
Previous User of this product
Pros
I find this product extremely useful for fund accounting. Additionally, I like the available features for tracking and researching GL items.
Cons
The only problem we faced was with uploading data from other software programs to Financial Edge. However, we have been using this product for several years, and it has served us very well.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Joyce
Not Specified, 101-500 employees
More than a year
October 2018
Best to use for financial planning!
Best to use for financial planning!
Pros
This product is very much helpful when it comes to projecting budgets for the next few years. It allows for easy comparisons between current and past years which helps us identify areas where changes are needed. Moreover, it simplifies sharing data with staff members who are not necessarily financial experts, making it clear for everyone.
Cons
The grant accounting feature is a valuable tool, but it's not something we actively use at our non-profit organization. I would love to explore its potential further in the future.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Ashley
Philanthropy, 1-10 employees
Less than 6 months
October 2018
My review of Financial Edge NXT
My review of Financial Edge NXT
Pros
What I like about this software is that it is designed specifically for finance and accounting professionals. It has greatly assisted me in carrying out my daily job functions with minimal disruptions.
Cons
I have struggled to understand about the allocation module, so we continue to handle our investments manually. The provided guide seems more suitable for individuals with a general understanding of how it should work.
Ease of use
6
Value for money
7
Customer Support
6
Functionality
10
Dominique
Accounting, 1-10 employees
More than a year
October 2018
Mostly Good
Mostly Good
Pros
Development staff finds it easy to access the necessary information and become self-sufficient with this software. NXT is highly user-friendly.
Cons
Unfortunately, I don't get to use the software as much as I would like since most of my work is still done in FE7. Additionally, I haven't found the option to use relative dates when creating reports in NXT.
Ease of use
10
Value for money
7
Customer Support
6
Functionality
8
Brenda
Hospital & Health Care, 500+ employees
Less than a year
October 2018
Terrific Coud-based Financial software for non-profits
Terrific Coud-based Financial software for non-profits
Pros
The interface is easy to navigate, intuitive and has a clean design. Although it may appear modern and simple, don't be fooled. The database and tools behind it are robust and very helpful.
Cons
Some modules are still in transition to the new web view. However, I must say, the progress they've made so far is very promising for the future.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Dave
Non-Profit Organization Management, 101-500 employees
More than a year
October 2018
Moving your database to the cloud?
Moving your database to the cloud?
Pros
Transition from our local database to the Blackbaud servers was smooth. All we had to do was have everyone log out, make a backup and upload. It was as easy as that.
Cons
I must admit, the Citrix Receiver proved to be slower and more cumbersome when connecting to the servers. In hindsight, we probably should have stuck with an on-premises scenario and continued accessing our local computer via Remote Desktop Connect, even though it wasn't supported by Blackbaud.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Dennis
Education Management, 101-500 employees
More than a year
September 2018
Accounting made easy!
Accounting made easy!
Pros
The integration with Raiser's Edge is excellent and has significantly streamlined our organization's processes. The general ledge functionality is user-friendly and intuitive.
Cons
They only provide chat support at no additional cost. As the software is quite complex I believe, having phone support would be invaluable and really should be included without any extra charges.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Josh
Philanthropy, 11-50 employees
Less than 6 months
September 2018
Easy transition
Easy transition
Pros
It is easy to use and set up, especially for companies with multiple funding streams. I am able to run multiple reports that align well with my financial statement requirements.
Cons
It's disappointing that I can't scan invoices and attach them as backup to bills, as I can easily do in QuickBooks. Instead, I have to maintain my own scan file separately from the software.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jody
Civic & Social Organization, 11-50 employees
Less than a year
September 2018
Financial Edge
Financial Edge
Pros
FE is an excellent fund accounting software that covers all the basics. Accounts payable tasks are simple and easy to accomplish. The fixed asset module works flawlessly. Although the ledger structure can be a bit complicated at times, overall, it meets our needs.
Cons
Getting help with FE can be quite challenging. While there is a wealth of information available online, sometimes you simply need someone to guide you through an issue. I once encountered a situation where I had to involve their IT department to fix a software corruption while closing a fiscal year. The maintenance and support costs for this software are simply too high.
Ease of use
8
Value for money
4
Customer Support
6
Functionality
8
TOdd
Health, Wellness and Fitness, 51-100 employees
More than a year
September 2018
Financial Edge by Blackbaud
Financial Edge by Blackbaud
Pros
The functionality of this software covers pretty much everything one would expect from an accounting software. It offers a complete set of features.
Cons
Occasionally, it times out on the user. Also in the beginning you might struggle to learn everything about it but once you master it, it works well.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, 101-500 employees
More than a year
September 2018
Great cloud based accounting system for non profits!
Great cloud based accounting system for non profits!
Pros
I have been using Blackbaud for almost 10 years, and I love how easy it is to work with the AP side. From viewing a vendor to adding a new invoice and checking for purchase orders, everything can be done within a single window (with tabs).
Cons
The only aspect I dislike is that updates sometimes complicate things. The alignment on my checks often gets quite disrupted, and it doesn't save the alignment for a new run. I'm not sure if it's a glitch. Additionally, the system tends to time out rather quickly if you're not constantly using it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
September 2018
Financial Edge: Ease in Monthly Reporting
Financial Edge: Ease in Monthly Reporting
Pros
When coupled with Raiser's Edge fundraising software, Financial Edge provides seamless financial reporting opportunities for non-profits. I highly recommend partnering RE and FE together to maximize the capabilities of both products.
Cons
Financial Edge and Raiser's Edge have a learning curve, especially for those who haven't used the software before. When transitioning from another software, it's important to work closely with the Blackbaud team to ensure a successful switch.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
10
Lisa
Non-Profit Organization Management, 500+ employees
Less than a year
August 2018
Easy to use
Easy to use
Pros
There is a wide range of training available for Financial Edge. It integrates smoothly with Raiser's Edge, making it easy to teach new team members without having to cover all the training material.
Cons
If something isn't set up properly from the start, it becomes a lengthy process to rectify. However, I have found that it is very much possible to correct issues, and Blackbaud is quite helpful in that regard.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Emily
Primary/Secondary Education, 11-50 employees
Less than a year
August 2018
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NXT Blackbaud
NXT Blackbaud
Pros
This tool is fantastic for our non-profit organization. It allows us to handle invoice payments, vendor setup and storing important business files such as W9's and contracts. Its functionality is particularly helpful for tasks like sending out 1099's, setting up new projects and vendors, as well as providing the ability to process in-house checks and send out physical or electronic drafts.
Cons
At time accounting-wise, there can be slight inconsistencies in the general ledgers, but nothing major.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Natasha
Mental Health Care, 500+ employees
Less than a year
March 2024
Blackbaud Financial Edge NXT
Blackbaud Financial Edge NXT
Pros
FE NXT has improved a lot over its previous versions. Now it has become even more user friendly and offers better integration options.
Cons
Customizing some of the reporting functionality is not as easy as we would prefer.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Elizabeth
Education Management, 51-100 employees
More than a year
June 2023
Review of Blackbaud Financial Edge NXT
Review of Blackbaud Financial Edge NXT
Pros
As a library operating in the non-profit/government sector, Blackbaud serves us exceptionally well as a financial accounting system. They truly understand the unique needs of non-profit organizations and continually strive to develop solutions tailored to those needs. Blackbaud is remarkably user-friendly and facilitates easy training for new employees. The training programs offered by Blackbaud surpass those provided by most other products. We have access to over 20 classes, which can be taken with an online instructor or through e-learning. This comprehensive training has been instrumental in successfully implementing the software across multiple locations and ensuring our staff is well-prepared for their roles within Blackbaud.
Cons
As a government/non-profit agency, we are obligated to use purchase orders. Unfortunately, Blackbaud's purchase order system is not as user-friendly as the rest of the software. However, we have been informed that they are working on moving the purchase order system to WebView, which will introduce several changes to improve the usability of the PO portion. Additionally, we require multi-level approvals on invoices, and the interim solution provided by Blackbaud did not meet our organization's needs, as we are required to have a pre-audit statement on all purchase orders and invoices that are paid.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Meredith
Libraries, 51-100 employees
Less than a year
June 2023
Easier tool than other Blackbaud products
Easier tool than other Blackbaud products
Pros
Compared to other Blackbaud products, this software is easier to use, particularly when it comes to refunding purchases and tracking deposits.
Cons
Customer service is inconsistent and unreliable.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Elizabeth
Education Management, 11-50 employees
Less than 6 months
June 2023
Aid me connect
Aid me connect
Pros
In my opinion, this tool is the most advanced solution for accounting and documentation of all financial transactions that an organization should have. It is quite user-friendly.
Cons
The software has limited features, making it a secondary choice for organizations with multiple purposes.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Edifon
Food & Beverages, 1-10 employees
More than a year
February 2023
Not what it is projected to be
Not what it is projected to be
Pros
The web-based interface has an appealing look and provides a seamless user experience. The reporting feature is highly customizable and allows for easy sharing via email or dashboards.
Cons
The receivable module and EFT payments in Canada are not yet available in the browser view. As a result, these tasks have to be done in the database view, which is outdated, cumbersome and confusing.
Ease of use
2
Value for money
3
Customer Support
3
Functionality
5
Colin
Non-Profit Organization Management, 11-50 employees
Less than a year
July 2022
Missed it by " " that much
Missed it by " " that much
Pros
Creating reports is not a problem with this software. Overall, it is a great accounting package and the go-to choice for non-profits of a certain size.
Cons
Overall, it's a great accounting package. However, my one complaint is the way accounts are created, using three parts: account number, fund and department. These three parts together form an account number, such as 7000-02-100. 7000 represents the traditional account, 02 signifies the fund and 100 represents the department. When creating accounts for all funds and departments, the account list becomes extensive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Joseph
Accounting, 11-50 employees
Less than a year
June 2022
Great Fund Accounting Software
Great Fund Accounting Software
Pros
The cost of this software compared to others in the market is very affordable. The implementation process went smoothly, and it without doubt performed excellently for us. The support team is usually quick to respond and provides helpful solutions to any issues we encounter.
Cons
Setting up reporting functions can be time consuming, but after the initial setup, most reports can be customized to suit your needs and work well.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Calyn
Government Administration, 101-500 employees
Less than a year
June 2022
The product you are sold is probably not what you will actually get
The product you are sold is probably not what you will actually get
Pros
Having project tracking features and the option to work remotely when needed is highly valuable.
Cons
The sales team makes numerous promises that do not align with reality. The system is notably slow, and the features we were promised never appeared, which has been a major issue.
Ease of use
4
Value for money
2
Customer Support
2
Functionality
5
Anonymous
Not Specified, 51-100 employees
More than a year
June 2022
Blackbaud for Nonprofits
Blackbaud for Nonprofits
Pros
Blackbaud Financial Edge NXT software is a perfect fit for our organization. It consistently introduces updated features that make our job easier.
Cons
Occasionally, the expense tracking appears to be offline which makes our staff to spend a significant amount of time entering their expenses.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Joanie
Non-Profit Organization Management, 51-100 employees
More than a year
May 2022
Blackbaud NXT functions with great effort
Blackbaud NXT functions with great effort
Pros
The report writer feature allows me to develop financial statements by defining specific columns and rows. I can organize the rows based on the chart of accounts, and the columns are customizable and adequate.
Cons
Blackbaud lacks intuitiveness and user-friendliness. Controlling the software can be cumbersome. Additionally, the report writer in Financial Edge is less flexible compared to other software products I have used. Columns are defined based on time periods, so if we want to run the same financial statement from past time periods, we have to rewrite the specifications. Reporting periods should be defined relatively and should refer to a fiscal period selection at runtime.
Ease of use
4
Value for money
6
Customer Support
6
Functionality
6
Michael
Non-Profit Organization Management, 11-50 employees
Less than a year
January 2022
Very pleased
Very pleased
Pros
Integrating the software was relatively easy, thanks to our coordinated team effort.
Cons
Honestly, we have not encountered any issues with the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maree
Financial Services, 11-50 employees
Less than a year
November 2021
User review
User review
Pros
The migration from the previous version was seamless, with the assistance of the Blackbaud team whenever needed. The "copy previous" function is highly helpful. I also like the availability of training opportunities through on-demand resources and Blackbaud University courses. Whenever I reach out to Blackbaud support, they are usually prompt in their responses and provide clear guidance.
Cons
Understanding the parameters that need to be set, such as post, can be confusing. It was quite shocking that BB support doesn't seem to have access to our org file when issues arise. I would have expected them to be able to access and guide us through these major problems. I understand it may be a data security concern, but having to add a BB staff as a user feels awkward.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Tim
Non-Profit Organization Management, 51-100 employees
Less than a year
June 2021
Overall easy to use and pull data
Overall easy to use and pull data
Pros
Overall, Financial Edge NXT is user-friendly. I primarily use it for querying transactions, and it's easy to retrieve the necessary data.
Cons
Setting up queries is not intuitive. However, once I have set it up, I can reuse the same query multiple times. It would be better if the output downloaded to a different version of Excel.
Ease of use
6
Value for money
7
Customer Support
6
Functionality
8
Ashley
Non-Profit Organization Management, 101-500 employees
More than a year
June 2021
We didn't need a Ferrari to do the job of a Ford.
We didn't need a Ferrari to do the job of a Ford.
Pros
This software offers an extensive range of features that may exceed your needs or expectations. It's particularly beneficial for large organizations with substantial budgets and numerous donors to track.
Cons
My organization is small, and we don't need all the bells and whistles that come with this software. It is way too expensive for the features we do use. It felt like buying a Ferrari when a Ford would have been more than sufficient. We opted for a better-suited software for our organization's size, which was much more budget-friendly and met our needs.
Ease of use
3
Value for money
3
Customer Support
3
Functionality
10
Bill
Non-Profit Organization Management, 11-50 employees
More than a year
March 2021
Good product - backward implementation
Good product - backward implementation
Pros
One of the features I love is the ability to create journal entries and invoices and include them in reports before posting. This helps prevent mistakes. The web interface is user-friendly and highly intuitive.
Cons
The database view is old-fashioned and not user-friendly. Many functions have not been converted to the web view yet, so we still have to perform them in the database view.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Kenton
Religious Institutions, 11-50 employees
Less than a year
February 2021
Financial Edge is indispensible for us
Financial Edge is indispensible for us
Pros
The NXT online service is quite user-friendly and flexible for our reporting needs. The support team is responsive, and I greatly like the resources available through Blackbaud University.
Cons
The cost of this software is quite high, and getting customization requests fulfilled can be challenging. However, overall it is easy to use, and we can manage with minor adjustments for now.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Victoria
Non-Profit Organization Management, 51-100 employees
More than a year
October 2020
Way too difficult to use.
Way too difficult to use.
Pros
This software undoubtedly has great features. If you are a large organization with ample time and resources, you can derive significant value from it.
Cons
This program is very difficult to use. When I was leading a team that took over the accounting function from another organization, we encountered numerous issues. The previous company hadn't seen a balance sheet they had confidence in for many years. Extracting information in a usable form and format was difficult, if not impossible. I was informed that they spent $250k on implementation costs to get the program up and running. It was a poor choice for a company with just two people in the accounting department. I'm sure it may work well for a much larger organization, but it was not a good fit for us.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
8
STUART
Non-Profit Organization Management, 101-500 employees
Less than a year
August 2020
Blackbaud
Blackbaud
Pros
We used this software for the first time during the past year for the student class registration process. It was easy to recommend multiple classes, and students could conveniently choose their preferred options. The integration with our existing structures was seamless, streamlining the process into a single step. Additionally, the software has an aesthetically pleasing interface, which is a refreshing change.
Cons
Personally, I have no complaints. It was very user-friendly and require minimal guidance. However, I cannot comment on the setup process or the student's experience.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joanna
Education Management, 51-100 employees
Less than 6 months
April 2020
Great Product That's Getting Better
Great Product That's Getting Better
Pros
The software is easy to use, and there is a wide range of training options available. The customer support provided is excellent.
Cons
The process of exporting reports and spreadsheets is not as simple as I though and I would like to mention that it is quite expensive.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8
Tina
Education Management, 11-50 employees
More than a year
February 2020
Exactly What We Needed
Exactly What We Needed
Pros
It offers a user-friendly experience, and the training options and customer support are exceptional.
Cons
To make sure the reports are accurate, the data must be consistent and clean. Otherwise, you may find the reports slightly distorted.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
KaLeigh
Hospital & Health Care, 500+ employees
More than a year
December 2019
Find payroll solutions elsewhere
Find payroll solutions elsewhere
Pros
This software is excellent for allocating funds to multiple sources. As a grant-funded non-profit, we need to separate shared costs, and Financial Edge handles this task exceptionally well.
Cons
The payroll module in Financial Edge is, without a doubt, the worst part of the software. Unless I manually enter each employee's time every day, there is no way to keep daily time records. Entering time for each pay period manually is incredibly labor-intensive, and we faced difficulties importing time records since FE lacks a timekeeping solution.
Ease of use
8
Value for money
4
Customer Support
8
Functionality
4
Tyson
Non-Profit Organization Management, 51-100 employees
More than a year
November 2019
BB Financial Edge - a Perfect Solution for non profit accounting
BB Financial Edge - a Perfect Solution for non profit accounting
Pros
It stands out for its ease of use, implementation and customer support.
Cons
As our company has grown, we have to find different ways to get our work done and it is due to the integration with Raiser's Edge. On the other hand the attributes in Raiser's Edge have been incredibly helpful on numerous occasions.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nancy
Non-Profit Organization Management, 101-500 employees
More than a year
September 2019
Simple to Use
Simple to Use
Pros
Both Financial Edge and Raiser's Edge, which we use, have a similar setup. They are very user-friendly, and it's easy to search for invoices. I also like that I have the quick access to recently viewed vendors.
Cons
Sometimes, when the same vendor sends multiple invoices with slightly different numbers, FE mistakenly warns about potential duplicate invoices. The numbers are just similar, not duplicates. Additionally, the online support link within FE fails to open.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Amanda
Non-Profit Organization Management, 11-50 employees
Less than a year
August 2019
Financial Edge NXT Review
Financial Edge NXT Review
Pros
It greatly assists in accurately inputting and managing donations.
Cons
Generating reports can be challenging when we need to display different information.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
LeKeshia
Non-Profit Organization Management, 1-10 employees
Less than 6 months
July 2019
Financial Edge is a Great Product
Financial Edge is a Great Product
Pros
Financial Edge is the ideal product, especially when working alongside Raiser's Edge. It serves as the perfect companion for accounting tasks.
Cons
The learning curve for this software is steep, however, once you learn the basics of its capabilities, you'll absorb a lot of knowledge.
Ease of use
6
Value for money
4
Customer Support
8
Functionality
10
Monica
Education Management, 500+ employees
More than a year
July 2019
Adequate
Adequate
Pros
The reports generated by the software are of high quality, and the smooth flow of data is a significant advantage.
Cons
Blackbaud Financial Edge NXT software is very expensive and requires additional training.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Praise
Non-Profit Organization Management, 11-50 employees
Less than a year
July 2019
Financial Edge NXT
Financial Edge NXT
Pros
Financial Edge NXT is relatively user-friendly. The search feature is intuitive, and the software can be quite useful, depending on your familiarity with it and the amount of information you input. The more effort you invest, both in terms of data input and learning, the more you will benefit from it.
Cons
I wish all the Blackbaud programs integrated more seamlessly across platforms. I often find myself opening multiple programs to obtain comprehensive information.
Ease of use
6
Value for money
7
Customer Support
6
Functionality
8
Rebeka
Non-Profit Organization Management, 51-100 employees
More than a year
July 2019
Save yourself a lot of trouble
Save yourself a lot of trouble
Pros
While Blackbaud offers a comprehensive, flexible and useful solution, unfortunately, the poor customer service and high cost make it an unsuitable choice for any institution.
Cons
Once Blackbaud hooks you in, you're trapped, and they start raising the prices. Sometimes, the increase is three times the original amount, and it negatively affects your company. It's definitely not a good option for non-profits!
Ease of use
4
Value for money
2
Customer Support
2
Functionality
5
DLynae
Education Management, 51-100 employees
More than a year
July 2019
This product really can only get better
This product really can only get better
Pros
It seamlessly integrates with our fundraising software, Raiser's Edge, which I am equally thrilled about, primarily for the same reasons mentioned earlier. Blackbaud provides a good training program, although considering the product license fees, it would be preferable for it to be free.
Cons
The reporting functionality is confusing, and there's a lack of a self-service audit trail. Additionally, the interface is not intuitive.
Ease of use
4
Value for money
4
Customer Support
6
Functionality
4
Dorothy E. "Dolly"
Non-Profit Organization Management, 101-500 employees
More than a year
April 2019
Financial Edge - the application that works with Raiser's Edge
Financial Edge - the application that works with Raiser's Edge
Pros
If you are using Blackbaud's Raiser's Edge (RE) software and require another application for accounting functions, Financial Edge (FE) is the ideal solution. It handles vendor tracking, accounts receivable, accounts payable and more. Instead of using a separate accounting application like QuickBooks, Financial Edge integrates with Raiser's Edge. When gifts are posted in Raiser's Edge, the information is updated in Financial Edge. Batch numbers, appeals, funds, and campaigns migrate from RE to FE. The user interface and overall experience between Financial Edge and Raiser's Edge are consistent. If you are familiar with RE, then FE will be easy to learn. If you are hosted by Blackbaud, then you will be looking for FE/NXT.
Cons
While there is a significant level of integration between Raiser's Edge and Financial Edge, it comes at a cost. The Financial Edge application is expensive compared to other financial software options. If you host FE on-premise, Blackbaud charges based on the number of users. Moreover, you need a server with SQL to run FE, unlike QuickBooks, which can be installed on a local PC. If you opt for Blackbaud's hosting, you'll need to consider FE/NXT, and again, price becomes the main concern.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
George
Education Management, 500+ employees
More than a year
March 2019
Financial NXT is a must!
Financial NXT is a must!
Pros
Overall, Financial Edge provides a solid foundation for managing accounting, grants and other projects. It offers customizable dashboards and views which makes it easy to monitor accounts and generate detailed reports. The software allows smooth financial processing, eliminating the need for manual work. It even allows you to set budgets for the upcoming years.
Cons
All Blackbaud products come with a high price tag, but I believe they are worth the cost. We use a variety of Blackbaud products, although I do think their customer service could be improved. They provide numerous video tutorials and knowledge base articles, but some features can still be a bit difficult to understand.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Anonymous
Not Specified, 11-50 employees
More than a year
December 2018
One if the easiest of the Black Baud software.
One if the easiest of the Black Baud software.
Pros
It tracks every transaction made through online donation forms, Raiser's Edge and Raiser's Edge NXT. You can search by dates, batch numbers, names and even amounts, providing versatility in your search options. Financial Edge is also simple and easy to set up.
Cons
When working in a large workplace, Financial Edge can be frustratingly slow at times. I discussed this with our tech team, and they mentioned that it's an issue with the website/software and our building.
Ease of use
8
Value for money
8
Customer Support
4
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than a year
December 2018
Great to stay up-to-date
Great to stay up-to-date
Pros
This software was the best choice for our organization, given our large staff in need of quick access to financial and budget information. Being a cloud-based system allows our staff to access information promptly from anywhere in the world, keeping them informed.
Cons
Speed is a concern, even in areas where we have a fiber internet connection. The load time leaves much to be desired, and I see this as a significant area for improvement.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Greg
Non-Profit Organization Management, 101-500 employees
More than a year
December 2018
Transitioned from American Fundware
Transitioned from American Fundware
Pros
I don't believe there are any more pros compared to American Fundware. Come on, Blackbaud, let's address some of these concerns. American Fundware was a perfectly good software that accomplished tasks in seconds with just a few clicks, unlike the current system which takes much longer.
Cons
The software is unacceptably slow, particularly when working with F9 and the allocation module. It's a debilitatingly slow process, and I must admit, I'm not a big fan.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Lisa
Philanthropy, 11-50 employees
Less than a year
November 2018
Good software
Good software
Pros
The ease of use of this product for financial management is something I really like. It keeps things simple and accurate with user-friendly page layouts.
Cons
Financial Edge is a very basic software. While it gets the job done, it lacks any wow factors or a visually appealing interface.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Chelsea
Non-Profit Organization Management, 51-100 employees
More than a year
October 2018
great app! very useful.
great app! very useful.
Pros
One of the best features of this product is that it eliminates the need for manual financial transaction processing. It provides automated tools that handle the processes, requiring only input of details.
Cons
Personally, I haven't encountered any issues with this product. It has proven to be highly useful, especially in financial fields, and I believe it's worth the price.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ailyn Mae
Banking, 500+ employees
Less than a year
October 2018
Previous User of this product
Previous User of this product
Pros
I find this product extremely useful for fund accounting. Additionally, I like the available features for tracking and researching GL items.
Cons
The only problem we faced was with uploading data from other software programs to Financial Edge. However, we have been using this product for several years, and it has served us very well.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Joyce
Not Specified, 101-500 employees
More than a year
October 2018
Best to use for financial planning!
Best to use for financial planning!
Pros
This product is very much helpful when it comes to projecting budgets for the next few years. It allows for easy comparisons between current and past years which helps us identify areas where changes are needed. Moreover, it simplifies sharing data with staff members who are not necessarily financial experts, making it clear for everyone.
Cons
The grant accounting feature is a valuable tool, but it's not something we actively use at our non-profit organization. I would love to explore its potential further in the future.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Ashley
Philanthropy, 1-10 employees
Less than 6 months
October 2018
My review of Financial Edge NXT
My review of Financial Edge NXT
Pros
What I like about this software is that it is designed specifically for finance and accounting professionals. It has greatly assisted me in carrying out my daily job functions with minimal disruptions.
Cons
I have struggled to understand about the allocation module, so we continue to handle our investments manually. The provided guide seems more suitable for individuals with a general understanding of how it should work.
Ease of use
6
Value for money
7
Customer Support
6
Functionality
10
Dominique
Accounting, 1-10 employees
More than a year
October 2018
Mostly Good
Mostly Good
Pros
Development staff finds it easy to access the necessary information and become self-sufficient with this software. NXT is highly user-friendly.
Cons
Unfortunately, I don't get to use the software as much as I would like since most of my work is still done in FE7. Additionally, I haven't found the option to use relative dates when creating reports in NXT.
Ease of use
10
Value for money
7
Customer Support
6
Functionality
8
Brenda
Hospital & Health Care, 500+ employees
Less than a year
October 2018
Terrific Coud-based Financial software for non-profits
Terrific Coud-based Financial software for non-profits
Pros
The interface is easy to navigate, intuitive and has a clean design. Although it may appear modern and simple, don't be fooled. The database and tools behind it are robust and very helpful.
Cons
Some modules are still in transition to the new web view. However, I must say, the progress they've made so far is very promising for the future.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Dave
Non-Profit Organization Management, 101-500 employees
More than a year
October 2018
Moving your database to the cloud?
Moving your database to the cloud?
Pros
Transition from our local database to the Blackbaud servers was smooth. All we had to do was have everyone log out, make a backup and upload. It was as easy as that.
Cons
I must admit, the Citrix Receiver proved to be slower and more cumbersome when connecting to the servers. In hindsight, we probably should have stuck with an on-premises scenario and continued accessing our local computer via Remote Desktop Connect, even though it wasn't supported by Blackbaud.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Dennis
Education Management, 101-500 employees
More than a year
September 2018
Accounting made easy!
Accounting made easy!
Pros
The integration with Raiser's Edge is excellent and has significantly streamlined our organization's processes. The general ledge functionality is user-friendly and intuitive.
Cons
They only provide chat support at no additional cost. As the software is quite complex I believe, having phone support would be invaluable and really should be included without any extra charges.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Josh
Philanthropy, 11-50 employees
Less than 6 months
September 2018
Easy transition
Easy transition
Pros
It is easy to use and set up, especially for companies with multiple funding streams. I am able to run multiple reports that align well with my financial statement requirements.
Cons
It's disappointing that I can't scan invoices and attach them as backup to bills, as I can easily do in QuickBooks. Instead, I have to maintain my own scan file separately from the software.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jody
Civic & Social Organization, 11-50 employees
Less than a year
September 2018
Financial Edge
Financial Edge
Pros
FE is an excellent fund accounting software that covers all the basics. Accounts payable tasks are simple and easy to accomplish. The fixed asset module works flawlessly. Although the ledger structure can be a bit complicated at times, overall, it meets our needs.
Cons
Getting help with FE can be quite challenging. While there is a wealth of information available online, sometimes you simply need someone to guide you through an issue. I once encountered a situation where I had to involve their IT department to fix a software corruption while closing a fiscal year. The maintenance and support costs for this software are simply too high.
Ease of use
8
Value for money
4
Customer Support
6
Functionality
8
TOdd
Health, Wellness and Fitness, 51-100 employees
More than a year
September 2018
Financial Edge by Blackbaud
Financial Edge by Blackbaud
Pros
The functionality of this software covers pretty much everything one would expect from an accounting software. It offers a complete set of features.
Cons
Occasionally, it times out on the user. Also in the beginning you might struggle to learn everything about it but once you master it, it works well.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, 101-500 employees
More than a year
September 2018
Great cloud based accounting system for non profits!
Great cloud based accounting system for non profits!
Pros
I have been using Blackbaud for almost 10 years, and I love how easy it is to work with the AP side. From viewing a vendor to adding a new invoice and checking for purchase orders, everything can be done within a single window (with tabs).
Cons
The only aspect I dislike is that updates sometimes complicate things. The alignment on my checks often gets quite disrupted, and it doesn't save the alignment for a new run. I'm not sure if it's a glitch. Additionally, the system tends to time out rather quickly if you're not constantly using it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
September 2018
Financial Edge: Ease in Monthly Reporting
Financial Edge: Ease in Monthly Reporting
Pros
When coupled with Raiser's Edge fundraising software, Financial Edge provides seamless financial reporting opportunities for non-profits. I highly recommend partnering RE and FE together to maximize the capabilities of both products.
Cons
Financial Edge and Raiser's Edge have a learning curve, especially for those who haven't used the software before. When transitioning from another software, it's important to work closely with the Blackbaud team to ensure a successful switch.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
10
Lisa
Non-Profit Organization Management, 500+ employees
Less than a year
August 2018
Easy to use
Easy to use
Pros
There is a wide range of training available for Financial Edge. It integrates smoothly with Raiser's Edge, making it easy to teach new team members without having to cover all the training material.
Cons
If something isn't set up properly from the start, it becomes a lengthy process to rectify. However, I have found that it is very much possible to correct issues, and Blackbaud is quite helpful in that regard.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Emily
Primary/Secondary Education, 11-50 employees
Less than a year
August 2018