Blackbaud Financial Edge NXT Reviews

“NXT Blackbaud

Pros

This tool is fantastic for our non-profit organization. It allows us to handle invoice payments, vendor setup and storing important business files such as W9's and contracts. Its functionality is particularly helpful for tasks like sending out 1099's, setting up new projects and vendors, as well as providing the ability to process in-house checks and send out physical or electronic drafts.

Cons

At time accounting-wise, there can be slight inconsistencies in the general ledgers, but nothing major.

“Blackbaud Financial Edge NXT

Pros

FE NXT has improved a lot over its previous versions. Now it has become even more user friendly and offers better integration options.

Cons

Customizing some of the reporting functionality is not as easy as we would prefer.

“Review of Blackbaud Financial Edge NXT

Pros

As a library operating in the non-profit/government sector, Blackbaud serves us exceptionally well as a financial accounting system. They truly understand the unique needs of non-profit organizations and continually strive to develop solutions tailored to those needs. Blackbaud is remarkably user-friendly and facilitates easy training for new employees. The training programs offered by Blackbaud surpass those provided by most other products. We have access to over 20 classes, which can be taken with an online instructor or through e-learning. This comprehensive training has been instrumental in successfully implementing the software across multiple locations and ensuring our staff is well-prepared for their roles within Blackbaud.

Cons

As a government/non-profit agency, we are obligated to use purchase orders. Unfortunately, Blackbaud's purchase order system is not as user-friendly as the rest of the software. However, we have been informed that they are working on moving the purchase order system to WebView, which will introduce several changes to improve the usability of the PO portion. Additionally, we require multi-level approvals on invoices, and the interim solution provided by Blackbaud did not meet our organization's needs, as we are required to have a pre-audit statement on all purchase orders and invoices that are paid.

“Easier tool than other Blackbaud products

Pros

Compared to other Blackbaud products, this software is easier to use, particularly when it comes to refunding purchases and tracking deposits.

Cons

Customer service is inconsistent and unreliable.

“Aid me connect

Pros

In my opinion, this tool is the most advanced solution for accounting and documentation of all financial transactions that an organization should have. It is quite user-friendly.

Cons

The software has limited features, making it a secondary choice for organizations with multiple purposes.

“Not what it is projected to be

Pros

The web-based interface has an appealing look and provides a seamless user experience. The reporting feature is highly customizable and allows for easy sharing via email or dashboards.

Cons

The receivable module and EFT payments in Canada are not yet available in the browser view. As a result, these tasks have to be done in the database view, which is outdated, cumbersome and confusing.

“Missed it by " " that much

Pros

Creating reports is not a problem with this software. Overall, it is a great accounting package and the go-to choice for non-profits of a certain size.

Cons

Overall, it's a great accounting package. However, my one complaint is the way accounts are created, using three parts: account number, fund and department. These three parts together form an account number, such as 7000-02-100. 7000 represents the traditional account, 02 signifies the fund and 100 represents the department. When creating accounts for all funds and departments, the account list becomes extensive.

“Great Fund Accounting Software

Pros

The cost of this software compared to others in the market is very affordable. The implementation process went smoothly, and it without doubt performed excellently for us. The support team is usually quick to respond and provides helpful solutions to any issues we encounter.

Cons

Setting up reporting functions can be time consuming, but after the initial setup, most reports can be customized to suit your needs and work well.

“The product you are sold is probably not what you will actually get

Pros

Having project tracking features and the option to work remotely when needed is highly valuable.

Cons

The sales team makes numerous promises that do not align with reality. The system is notably slow, and the features we were promised never appeared, which has been a major issue.

“Blackbaud for Nonprofits

Pros

Blackbaud Financial Edge NXT software is a perfect fit for our organization. It consistently introduces updated features that make our job easier.

Cons

Occasionally, the expense tracking appears to be offline which makes our staff to spend a significant amount of time entering their expenses.

“Blackbaud NXT functions with great effort

Pros

The report writer feature allows me to develop financial statements by defining specific columns and rows. I can organize the rows based on the chart of accounts, and the columns are customizable and adequate.

Cons

Blackbaud lacks intuitiveness and user-friendliness. Controlling the software can be cumbersome. Additionally, the report writer in Financial Edge is less flexible compared to other software products I have used. Columns are defined based on time periods, so if we want to run the same financial statement from past time periods, we have to rewrite the specifications. Reporting periods should be defined relatively and should refer to a fiscal period selection at runtime.

“Very pleased

Pros

Integrating the software was relatively easy, thanks to our coordinated team effort.

Cons

Honestly, we have not encountered any issues with the software.

“User review

Pros

The migration from the previous version was seamless, with the assistance of the Blackbaud team whenever needed. The "copy previous" function is highly helpful. I also like the availability of training opportunities through on-demand resources and Blackbaud University courses. Whenever I reach out to Blackbaud support, they are usually prompt in their responses and provide clear guidance.

Cons

Understanding the parameters that need to be set, such as post, can be confusing. It was quite shocking that BB support doesn't seem to have access to our org file when issues arise. I would have expected them to be able to access and guide us through these major problems. I understand it may be a data security concern, but having to add a BB staff as a user feels awkward.

“Overall easy to use and pull data

Pros

Overall, Financial Edge NXT is user-friendly. I primarily use it for querying transactions, and it's easy to retrieve the necessary data.

Cons

Setting up queries is not intuitive. However, once I have set it up, I can reuse the same query multiple times. It would be better if the output downloaded to a different version of Excel.

“We didn't need a Ferrari to do the job of a Ford.

Pros

This software offers an extensive range of features that may exceed your needs or expectations. It's particularly beneficial for large organizations with substantial budgets and numerous donors to track.

Cons

My organization is small, and we don't need all the bells and whistles that come with this software. It is way too expensive for the features we do use. It felt like buying a Ferrari when a Ford would have been more than sufficient. We opted for a better-suited software for our organization's size, which was much more budget-friendly and met our needs.

“Good product - backward implementation

Pros

One of the features I love is the ability to create journal entries and invoices and include them in reports before posting. This helps prevent mistakes. The web interface is user-friendly and highly intuitive.

Cons

The database view is old-fashioned and not user-friendly. Many functions have not been converted to the web view yet, so we still have to perform them in the database view.

“Financial Edge is indispensible for us

Pros

The NXT online service is quite user-friendly and flexible for our reporting needs. The support team is responsive, and I greatly like the resources available through Blackbaud University.

Cons

The cost of this software is quite high, and getting customization requests fulfilled can be challenging. However, overall it is easy to use, and we can manage with minor adjustments for now.

“Way too difficult to use.

Pros

This software undoubtedly has great features. If you are a large organization with ample time and resources, you can derive significant value from it.

Cons

This program is very difficult to use. When I was leading a team that took over the accounting function from another organization, we encountered numerous issues. The previous company hadn't seen a balance sheet they had confidence in for many years. Extracting information in a usable form and format was difficult, if not impossible. I was informed that they spent $250k on implementation costs to get the program up and running. It was a poor choice for a company with just two people in the accounting department. I'm sure it may work well for a much larger organization, but it was not a good fit for us.

“Blackbaud

Pros

We used this software for the first time during the past year for the student class registration process. It was easy to recommend multiple classes, and students could conveniently choose their preferred options. The integration with our existing structures was seamless, streamlining the process into a single step. Additionally, the software has an aesthetically pleasing interface, which is a refreshing change.

Cons

Personally, I have no complaints. It was very user-friendly and require minimal guidance. However, I cannot comment on the setup process or the student's experience.

“Great Product That's Getting Better

Pros

The software is easy to use, and there is a wide range of training options available. The customer support provided is excellent.

Cons

The process of exporting reports and spreadsheets is not as simple as I though and I would like to mention that it is quite expensive.