Total 238 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

26%

3

Stars

7%

2

Stars

1%

1

Stars

4%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

O

Obrian

Real Estate, 51-100 employees

4.0
November 2019

Excellent

Pros

The best thing about brokermint is that as an admin, I could add an accounting checklist to each transaction, separate from the agent checklist, and Id use that to upload a copy of the escrow deposit, bank transfer of escrow to the commission, and commission payments. The Agent can easily look at these and know that I have made the payment.

Cons

There are some areas where brokermint can use updates and improvements.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

SR

Shelia R.

Realtor, 11-50 employees

5.0
October 2019

Absolutely amazing

Pros

I have most of the information I need at my fingertips and can share tasks with other people and see when they have completed tasks.

Cons

No serious issues. I love this software.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Small Business, 11-50 employees

4.0
October 2019

Tailorable features and custom reports

Pros

I have found Brokermint lets me tailor a lot of features by reaching out to their support team in California and I can also get reports customized to my needs.

Cons

I have repeatedly had it go down at least once a month and more often than not those outages hit during business hours.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

5

Functionality

8

L

Lauran

Real Estate Manager, 11-50 employees

4.0
July 2019

Absolutely great

Pros

Brokermint is by far the best solution with almost every single need met. Simple to use and manage.

Cons

Theres nothing major that I dislike about it.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

9

HK

Hannah K.

Real Estate, 500+ employees

5.0
May 2019

Adore pdf merging and customization

Pros

One thing I really adore about this software is how handy it is for merging and splitting individual PDF files that capability alone saves me a lot of time. I also genuinely appreciate how customizable the app is to fit my business needs it's surprisingly flexible. Their online support has been fantastic we have a lot of older, less tech-savvy team members and thanks to the online help they were able to get comfortable with Broker Mint in just minutes. On top of that, Broker Mint actually adjusted their configuration to meet our specific requirements, something I doubt we would have managed with another provider. Andrew has been exceptional whenever I ask for something, he's always willing and quick to accommodate my requests.

Cons

My main complaint is that the revenue output is pretty basic and could use more advanced options I'd like to see things such as prepayment assumptions, reinvestment modeling, expansion scenarios and similar features to give more depth to the revenue projections.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

BA

Badr A

Group Accountant, 500+ employees

4.0
March 2019

Solutions to most of my problems

Pros

Quickbooks integration feature is MY FAVORITE. Easy to navigate.

Cons

With some add ons in some features, this software can be the best of the best.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

M

Margie

Transaction Manager/Coordinator, 1-10 employees

1.0
March 2019

I wouldnt recommend

Pros

Setting up a file is easy.

Cons

The features are pathetic and slow. The software is very expensive for its functionality. It is also very time-consuming.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

4

A

Anonymous

Mid Market, 500+ employees

4.0
November 2018

Easy uploading and team collaboration

Pros

Uploading files and keeping them neatly organized is something I really appreciate here since it's so easy and it lets other team members jump in and collaborate easily.

Cons

I am frustrated that every single field must be completed when I add contractors or similar entries, because it feels like unnecessary busywork and slows me down.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

A

Anonymous

Small Business, 11-50 employees

5.0
January 2018

Exactly what we need

Pros

We've been using Brokermint for just over three months and it's been exactly what we need it includes a file checklist, offers a wide range of reports and much more!

Cons

To be honest I do not have any complaints right now it continues to deliver everything our team requires.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MMS

Maria Magdalena S.

Cardiovascular Clinical Nurse Specialist, 11-50 employees

4.0
January 2018

Fantastic for tracking and inventory

Pros

For tracking data and managing my work inventory, this program has been fantastic it's simple to use and quite flexible. I can monitor every listing, follow pending sales and rental transactions and even send and receive documents by email directly through the application which keeps everything organized in one place.

Cons

I cannot think of any specific drawbacks right now because I genuinely like the program.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 500+ employees

3.0
January 2018

Overly detailed and complex

Pros

I have found the software delivers very detailed and all-around comprehensive services and it's quite user-friendly, making it simple for me to reach every feature it offers.

Cons

At times I felt certain parts were overly detailed and more complex than they needed to be and I think those areas could have been simplified for easier use.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

7

Functionality

6

BA

Badr A.

Accounting, 500+ employees

4.0
January 2018

Packs useful features, wants more integrations

Pros

In my experience Brokermint packs plenty of useful features. What stands out most to me is the QuickBooks integration it's surprisingly reliable and flows very smoothly overall. On top of that, I find the calendar, meeting management and syncing functionality to be excellent.

Cons

I'd like to see it support integrations with a wider range of well-known accounting platforms. I genuinely believe this tool has a lot of untapped potential. Right now it serves as a pretty great one stop solution for handling most brokerage and real estate tasks but if they add more add-ons and broaden the accounting capabilities, it could evolve into a complete end to end system.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

A

Anonymous

Small Business, 11-50 employees

5.0
January 2018

Combines MLS And CRM In One Platform

Pros

One of the things I like most about this software is that it combines MLS and CRM into a single platform which makes organizing listings pretty easy and really supports growing my business. In short having everything housed in one place is a big plus. I also love how simple it is to pull up transaction details since everything is stored digitally and can be accessed with a quick email. On top of that I can monitor my commissions right in the system, so my financials stay clear. The built-in QuickBooks integration is another huge time-saver and makes the whole process much easier to manage.

Cons

Nothing negative to report right now. Every so often the system runs slowly but I can live with that.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Small Business, 11-50 employees

4.0
January 2018

Great CRM integration, syncing issues

Pros

What I really like about this product is that I can connect our CRM so all contacts and transactions live in a single spot. I no longer have to do manual bookkeeping because uploading data into other software is easy too and that smooth transfer helps keep things error-free. Overall, integrating systems with Seamless makes my workflow much cleaner and faster.

Cons

I find the transaction view takes more time than I'd like because it doesn't let me compare one business alongside another which complicates completing my checklists. Also, since the system relies on syncing with third-party tools, I have run into backend API issues that can create errors and require the product team to step in and investigate. That dependency can slow things down when problems crop up.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

A

Anonymous

Small Business, 11-50 employees

4.0
January 2018

Integrates smoothly with preferred tools

Pros

For me, the platform integrates smoothly with other tools like QuickBooks Online and Google apps and because it doesn't try to do everything itself, I can use the other programs I prefer to complete my job more effectively.

Cons

At the moment I don't have any dislikes about this program it continues to fulfill all of my requirements and hasn't left me wanting for any features I need to do my work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SM

Sean M.

Complaint Analyst, 11-50 employees

5.0
January 2018

Thrilled with smooth service connections

Pros

I am thrilled that this app connects smoothly with the other services I already rely on every day.

Cons

For me, the user interface feels a bit rough and would benefit from being more polished.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Small Business, 11-50 employees

5.0
January 2018

Takes care of back office chores

Pros

This app takes care of all the 'back office' chores for me, saving hours of work! I am a big fan of the automated email feature

Cons

Honestly I don't have any complaints about it. It integrates MLS and QuickBooks seamlessly without any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KC

Kody C.

Real Estate, 11-50 employees

5.0
January 2018

Keeps me organized and paperless

Pros

This tool keeps me organized. Because of this system I have managed to shorten a couple of closing timelines. The layout is modern and very easy to navigate. What I really like is that everything is paperless which makes things simpler for everyone taking part in the home buying process. I would recommend this software to anyone working in real estate or as a broker. People of varying tech skills can get comfortable with it quickly. It also helps me keep track of transaction management, reporting and commissions.

Cons

There's quite a few updates pushed through. On the plus side, that signals the software is evolving and becoming increasingly useful. I have run into two crashes myself but killing the process with Task Manager and restarting the program resolved the issue each time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Mid Market, 500+ employees

3.0
January 2018

Streamlines contacts however a little slow

Pros

The best thing about BoldTrail BackOffice is that it hooks straight into my CRM, letting me streamline contact transactions across the business. I no longer have to handle bookkeeping by hand because I can upload records automatically and the whole process is quick and user friendly. Plus it saves me time and reduces errors, making everyday accounting much easier to manage.

Cons

I do wish viewing all of my transactions in one place was smoother. Right now I have to pick items one at a time which ends up eating a lot of my time when I am working through batches. It would be perfect if the tool included a built-in CSM so I wouldn't have to buy and connect another piece of software which adds extra costs and complexity to my operation.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

TG

Teresa G.

Real Estate, 11-50 employees

5.0
January 2018

Widely adopted and easy to use

Pros

It is well-known and widely adopted transaction management tool in real estate. In my experience it's incredibly easy to use and it provides a broad range of features that help simplify processes and boost both efficiency and productivity.

Cons

We genuinely have nothing we dislike about it! Brokermint is an excellent program to use and it has significantly improved our workflows and overall quality of life.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10