Total 238 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

26%

3

Stars

7%

2

Stars

1%

1

Stars

4%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Small Business, 11-50 employees

4.0
November 2021

Simple pick-up and mobile access

Pros

What I like most is how simple it is to pick up and use. Plus having the mobile app and built in e-signature tool available whenever I need them.

Cons

I am disappointed by the lack of customization in the system, because it stops me from adapting it to my own workflows and preferences.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

MJ

Maben J.

Small Business, 11-50 employees

5.0
November 2021

Syncs smoothly with quickbooks

Pros

Brokermint syncs with QuickBooks and they work together smoothly.

Cons

Every so often I notice there's a delay before Brokermint actually pushes transactions over to QuickBooks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Abdul

Building Materials, 1-10 employees

5.0
October 2021

Real estate review

Pros

Great user interface and reliability.

Cons

Need to improve security and maintainability.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

M

Mariah

Real Estate, 1-10 employees

More than a year

5.0
October 2021

Our Go-To For Years!

Pros

The customer service was outstanding when we signed up. They were very responsive to questions and issues during setup and even scheduled a group video meeting to help onboard our team and ensure we knew about all the features. Exceptional customer service. We also love the customizable checklists and the document splitting/merging feature, which I use the most.

Cons

Up until this year, the biggest frustration was the lack of an app. They have one now!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

S

Shayla

Real Estate, 51-100 employees

More than a year

5.0
October 2021

Love, love, love my BrokerMint

Pros

I absolutely love Brokermint. I use it daily to manage my real estate transactions, coordinate with my team, and keep up with my paperwork.

Cons

I have nothing to suggest for improvement or addition to enhance my experience with this software. It's fantastic.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

K

karine

Utilities, 1-10 employees

Less than 6 months

5.0
September 2021

great option for commission management and more

Pros

Enhancing the functionality and quality of our commission tools.

Cons

It meets all expectations and more, no negative comments.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JC

John C.

Real Estate, 11-50 employees

1.0
July 2021

Everything frustrates me and support is absent

Pros

Absolutely nothing works I find it not user-friendly.

Cons

Everything about it frustrates me. The platform is clunky, hard to use and learn, support is absent and MLS integration really sucks.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

3

Functionality

3

T

Terri

Real Estate, 51-100 employees

More than a year

5.0
June 2021

Real estate agent

Pros

It is incredibly easy to use. Filing documents, merging them, and finding them is effortless. I also like that there is a library to store blank documents for future use.

Cons

Nothing. I like everything about Brokermint.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

N

Nathan

Real Estate, 51-100 employees

Less than 6 months

1.0
May 2021

Its an awful program

Pros

There's not much good I can see. It's quite a terrible program that only wastes my time and hampers my real estate business.

Cons

I absolutely hate this program. It's useless, you have to do the entire transaction twice. First on paper, then upload it, and redo it on Brokermint. A huge waste of time, and the program is just awful. Things stay red even when everything is complete.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

S

Sara

Real Estate, 1-10 employees

Less than a year

5.0
April 2021

Great for Real Estate Agents, Brokers or Transaction Coordinators

Pros

Simple to use, and it offers unlimited templates that you can stack into one transaction. You can create CDAs and keep internal forms organized in one place. This software also has email capabilities and audit functionality.

Cons

I would love it if Brokermint incorporated more timeline dates. That's the only thing I'd add.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Jeri

Real Estate, 1-10 employees

Less than 6 months

3.0
February 2021

Not fond of your business practices, nor product

Pros

Their team is very willing to add additional contract templates to the program.

Cons

It felt unintuitive, the interface is extremely limited. You must use their transaction templates, which become tedious and cumbersome during daily transaction management, lacking flexibility and on-the-fly adjustments.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

4

J

Janet

Transaction Coordinator, 1-10 employees

4.0
November 2020

Brokermint is amazing

Pros

For what I utilize Brokermint for, it works fantastic. At any given time, I am working with 10 or more files at once.

Cons

It is not very user friendly.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

L

Leora

Real Estate, 51-100 employees

More than a year

5.0
November 2020

We love Brokermint!

Pros

Very easy to set up and teach the team! The setup was painless but repetitive. We've significantly reduced the time spent on files.

Cons

We transitioned from paper files to this product and couldn't be happier with our choice. I can't think of anything we don't like, except we'd like to have a GROSS and NET agent dollar report.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Adrien

Sales Representative, 11-50 employees

4.0
October 2020

I love this software

Pros

Brokermint is clever software with amazing features. It has improved our clinical as well as financial efficiency.

Cons

Customer support is not the best.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

BS

Brian S

Instructional Systems Designer, 500+ employees

4.0
July 2020

Very comprehensive

Pros

Organization of files is very easy. Incredibly easy to use.

Cons

Few features are a little complicated but stay patient.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

J

Jasmine

Manager, 1-10 employees

4.0
July 2020

Love brokermint

Pros

Customization is easy, it is easy to navigate and the features are awesome.

Cons

Little tricky in the beginning but other than that its awesome.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

JR

Jessica R.

Teacher, 500+ employees

5.0
June 2020

Simple to share across support team

Pros

I find Brokermint simple to share across my whole support team when I am opening files and managing transactions.

Cons

Occasionally Brokermint acts a bit temperamental when I open documents. I have run into problems saving forms that already existed and I end up having to re-enter information I have already filled out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Ariana

Marketing Head, 11-50 employees

4.0
June 2020

I am satisfied

Pros

I think brokermint offers a nice range of features. I like its customer support.

Cons

The software can use an update. I think if it wasnt so tricky to use in the beginning, people would love it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

J

Jacob

Owner, 11-50 employees

4.0
June 2020

Good software

Pros

Excellent features and great functionality. I love how intuitive this software is.

Cons

Customer staff can be a little better. They are quite slow.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

C

Corie

Analyst, 1-10 employees

4.0
May 2020

I wouldnt say its bad

Pros

The best thing about brokermint is that it offers a variety of great features. Customer staff is good.

Cons

Its not so easy to navigate. It takes a little time before you can easily use the features.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

9