Brokermint Reviews
Total 238 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars61%
4
Stars26%
3
Stars7%
2
Stars1%
1
Stars4%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Anonymous
Small Business, 11-50 employees
“Simple pick-up and mobile access
Pros
What I like most is how simple it is to pick up and use. Plus having the mobile app and built in e-signature tool available whenever I need them.
Cons
I am disappointed by the lack of customization in the system, because it stops me from adapting it to my own workflows and preferences.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Maben J.
Small Business, 11-50 employees
“Syncs smoothly with quickbooks
Pros
Brokermint syncs with QuickBooks and they work together smoothly.
Cons
Every so often I notice there's a delay before Brokermint actually pushes transactions over to QuickBooks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Abdul
Building Materials, 1-10 employees
“Real estate review
Pros
Great user interface and reliability.
Cons
Need to improve security and maintainability.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Mariah
Real Estate, 1-10 employees
More than a year
“Our Go-To For Years!
Pros
The customer service was outstanding when we signed up. They were very responsive to questions and issues during setup and even scheduled a group video meeting to help onboard our team and ensure we knew about all the features. Exceptional customer service. We also love the customizable checklists and the document splitting/merging feature, which I use the most.
Cons
Up until this year, the biggest frustration was the lack of an app. They have one now!
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Shayla
Real Estate, 51-100 employees
More than a year
“Love, love, love my BrokerMint
Pros
I absolutely love Brokermint. I use it daily to manage my real estate transactions, coordinate with my team, and keep up with my paperwork.
Cons
I have nothing to suggest for improvement or addition to enhance my experience with this software. It's fantastic.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
karine
Utilities, 1-10 employees
Less than 6 months
“great option for commission management and more
Pros
Enhancing the functionality and quality of our commission tools.
Cons
It meets all expectations and more, no negative comments.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John C.
Real Estate, 11-50 employees
“Everything frustrates me and support is absent
Pros
Absolutely nothing works I find it not user-friendly.
Cons
Everything about it frustrates me. The platform is clunky, hard to use and learn, support is absent and MLS integration really sucks.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
3
Functionality
3
Terri
Real Estate, 51-100 employees
More than a year
“Real estate agent
Pros
It is incredibly easy to use. Filing documents, merging them, and finding them is effortless. I also like that there is a library to store blank documents for future use.
Cons
Nothing. I like everything about Brokermint.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Nathan
Real Estate, 51-100 employees
Less than 6 months
“Its an awful program
Pros
There's not much good I can see. It's quite a terrible program that only wastes my time and hampers my real estate business.
Cons
I absolutely hate this program. It's useless, you have to do the entire transaction twice. First on paper, then upload it, and redo it on Brokermint. A huge waste of time, and the program is just awful. Things stay red even when everything is complete.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Sara
Real Estate, 1-10 employees
Less than a year
“Great for Real Estate Agents, Brokers or Transaction Coordinators
Pros
Simple to use, and it offers unlimited templates that you can stack into one transaction. You can create CDAs and keep internal forms organized in one place. This software also has email capabilities and audit functionality.
Cons
I would love it if Brokermint incorporated more timeline dates. That's the only thing I'd add.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jeri
Real Estate, 1-10 employees
Less than 6 months
“Not fond of your business practices, nor product
Pros
Their team is very willing to add additional contract templates to the program.
Cons
It felt unintuitive, the interface is extremely limited. You must use their transaction templates, which become tedious and cumbersome during daily transaction management, lacking flexibility and on-the-fly adjustments.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
4
Functionality
4
Janet
Transaction Coordinator, 1-10 employees
“Brokermint is amazing
Pros
For what I utilize Brokermint for, it works fantastic. At any given time, I am working with 10 or more files at once.
Cons
It is not very user friendly.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
9
Leora
Real Estate, 51-100 employees
More than a year
“We love Brokermint!
Pros
Very easy to set up and teach the team! The setup was painless but repetitive. We've significantly reduced the time spent on files.
Cons
We transitioned from paper files to this product and couldn't be happier with our choice. I can't think of anything we don't like, except we'd like to have a GROSS and NET agent dollar report.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Adrien
Sales Representative, 11-50 employees
“I love this software
Pros
Brokermint is clever software with amazing features. It has improved our clinical as well as financial efficiency.
Cons
Customer support is not the best.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Brian S
Instructional Systems Designer, 500+ employees
“Very comprehensive
Pros
Organization of files is very easy. Incredibly easy to use.
Cons
Few features are a little complicated but stay patient.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Jasmine
Manager, 1-10 employees
“Love brokermint
Pros
Customization is easy, it is easy to navigate and the features are awesome.
Cons
Little tricky in the beginning but other than that its awesome.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
9
Jessica R.
Teacher, 500+ employees
“Simple to share across support team
Pros
I find Brokermint simple to share across my whole support team when I am opening files and managing transactions.
Cons
Occasionally Brokermint acts a bit temperamental when I open documents. I have run into problems saving forms that already existed and I end up having to re-enter information I have already filled out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Ariana
Marketing Head, 11-50 employees
“I am satisfied
Pros
I think brokermint offers a nice range of features. I like its customer support.
Cons
The software can use an update. I think if it wasnt so tricky to use in the beginning, people would love it.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Jacob
Owner, 11-50 employees
“Good software
Pros
Excellent features and great functionality. I love how intuitive this software is.
Cons
Customer staff can be a little better. They are quite slow.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Corie
Analyst, 1-10 employees
“I wouldnt say its bad
Pros
The best thing about brokermint is that it offers a variety of great features. Customer staff is good.
Cons
Its not so easy to navigate. It takes a little time before you can easily use the features.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
9