Total 238 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

26%

3

Stars

7%

2

Stars

1%

1

Stars

4%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

YJ

Yiyi J.

Small Business, 500+ employees

4.0
January 2018

“Brings together all real estate data”

Pros

Brokermint bring together all our real estate data which makes it easy for me to access and analyze information and helps me anticipate future pricing trends.

Cons

Its cash flow output feels overly basic and I would expect more advanced options from it for example prepayment assumptions, reinvestment scenarios and inflation adjustments among other features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

JS

Josh S.

Mid Market, 500+ employees

4.0
January 2018

“CRM, accounting and assistant in one”

Pros

To me it's essentially a CRM, an accounting tool and a personal assistant all in one for real estate agents. The design looks polished and the higher-tier subscription even supports domain integration so I can really control my workflow.

Cons

Occasionally the app is slow to load, although in my experience this tends to be caused by a full cache rather than a problem with the software itself.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

JG

Julie G.

Professional Dog Groomer, 11-50 employees

5.0
January 2018

“Simple to use with smooth integration”

Pros

Brokermint's real estate back-office management software is really simple to use and it integrates smoothly with the systems I already have running.

Cons

Honestly I didn't come across many aspects that I disliked about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CS

Cory S.

Pastor, 11-50 employees

5.0
January 2018

“Excellent product inside budget”

Pros

This is an excellent product! I really like the cost it's comfortably inside our budget range.

Cons

I didn't find it easy to use the interface felt rather unfriendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JF

Jared F.

Small Business, 500+ employees

3.0
January 2018

“Inefficient for high-profile clients”

Pros

I rely on it to monitor my organization's efficient workplace.

Cons

My company's high-profile client portfolio isn't being brokered efficiently by it.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

7

Functionality

6

A

Anonymous

Small Business, 11-50 employees

3.0
January 2018

“Amazing quickbooks upload, glitchy notifications”

Pros

What I like is being able to upload my records directly into QuickBooks it's an amazing and very handy feature.

Cons

I ran into some glitches with the instant messages and notifications which caused me to miss an important invoice.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

6

A

Anonymous

Small Business, 11-50 employees

4.0
January 2018

“Tracks well, lacks phone integration”

Pros

It handles transaction management and commission and expense tracking really well. Overall it's simple, easy to use and user friendly tool.

Cons

My main wish is that it had deeper integration with my phone so I could monitor everything and update records while I am on the move.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

A

Anonymous

Small Business, 11-50 employees

4.0
January 2018

“Pleased with practical and handy features”

Pros

I am really pleased with the app's practical features and find them genuinely handy. I must say the design team did a great job.

Cons

For me, the data visualization isn't as insightful as I'd like it needs to reveal deeper patterns and trends.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Mid Market, 500+ employees

4.0
January 2018

“Integrates platforms with CRM”

Pros

The product integrates real estate platforms with the CRM, making everything more streamlined in my workflow.

Cons

It would be great if it offered stronger integrations with other platforms I would really appreciate those expanded connections for my day-to-day use.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

NH

Nahid H.

Small Business, 11-50 employees

5.0
January 2018

“Most widely recognized and user-friendly”

Pros

After trying numerous platforms, I can say Brokermint is the most widely recognized, user-friendly real estate transaction management tool I have come across. I have tested many different software solutions and to me Brokermint stands out as the bestplus their team continually rolls out improvements, so using it is genuinely enjoyable.

Cons

For me, this software feels flawless in every respect I genuinely enjoy using it and find the experience amazing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NC

Nadia C.

Project Manager, 500+ employees

4.0
January 2018

“Outstanding and responsive customer support”

Pros

Their customer support is outstanding they usually reply within a few hours and quickly address requests, issues, or feature enhancements.

Cons

One issue I run into is that transaction checklists don't display side-by-side instead, I have to open each checklist individually to view it which quickly becomes tedious.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Small Business, 11-50 employees

4.0
January 2018

“Trial setup is simple, not in production yet”

Pros

We've just started using this on a trial basis. And we're in the process of integrating our software with Brokermint and so far the setup has been pretty simple.

Cons

At the moment, I haven't started using it in a full, production capacity.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

VE

Vicki E.

Real Estate, 11-50 employees

5.0
January 2017

“Easy to use and ensures compliance”

Pros

The software is easy to use and it helps ensure all our transactions stay compliant and protected. Their customer support is incredibly helpful.

Cons

Honestly I cannot think of a single thing I dislike about Brokermint.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RC

Roberta C.

Finance, 11-50 employees

5.0
June 2016

“Most powerful and user-friendly”

Pros

In my experience, Brokermint is hands down the most powerful and user-friendly real estate transaction management system I have used. I have tried a number of different solutions and this one clearly rises above the rest. The team continually pushes out enhancements which I appreciate because the product keeps getting better. A lot of other apps make you click through too many steps to complete basic tasks but Brokermint packs deep functionality while staying easy to navigate. I particularly like the PDF features that let me merge and split files without hassle. It also offers a surprising amount of customization so I can shape it to fit my business workflows. Support has been outstanding quick, reliable and unlike any I have encountered before.

Cons

Honestly I cannot think of any drawbacks there really aren't any issues for me and the application feels perfect for our needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CL

Cathy L.

Finance, 11-50 employees

5.0
June 2016

“Simple to use, reduces paper costs”

Pros

It is really simple to use and it lets me keep all of our documents stored electronically which has dramatically reduced our spending on paper and printing.

Cons

Would be great if it had an integrated contact management system, since I often need to manage contacts alongside files and that addition would make my workflow much smoother.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

J(C

Josephine (Josie) C.

Finance, 500+ employees

5.0
May 2016

“Outstanding support with quick changes”

Pros

We've consistently had outstanding support from their customer service team. Whenever we ask for a change, it gets handled quickly sometimes within a few hours and other times within a couple of days depending on what we need. Their online help has been phenomenal because many of our agents are older and not very tech-savvy, the step-by-step remote assistance let them get comfortable with Broker Mint in just minutes. Also, Broker Mint actually adjusted their platform layout to suit our specific workflows, something I don't think any other vendor would have done for us. Andrew deserves special mention whenever I request something he listens and does his best to make it happen for us.

Cons

Honestly I have nothing negative to report Broker Mint continually enhances their paperless system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

TG

Tony G.

Real Estate, 11-50 employees

5.0
May 2016

“Stood out as the best match”

Pros

Over the years I have tested several transaction management solutions for my office and BrokerMint stood out. Plus its interface is also clean and user friendly, so my agents picked it up quickly without much training. For me it became the most practical way to handle office operations and keep documents organized online no matter where I happen to be. Honestly this turned out to be the best match I have found for running my real estate office.

Cons

When I first signed up with BrokerMint, e-signature functionality wasn't offered which was a bit inconvenient at the time but I am glad to say that feature has since been added to the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

LG

Leanne G.

Small Business, 11-50 employees

5.0
March 2016

“Links with existing setup, reasonable fee”

Pros

Brokermint doesn't force me to abandon my existing setup and adopt their entire ecosystem. It links with our CRM Nimble, our accounting platform QuickBooks Online, the MLS and all the Google apps we use. Other transaction and accounting tools often demand that you leave behind everything you've built and essentially 'marry' their platform. After investing so much time I couldn't accept that. Also, those all-in-one solutions can carry high costs, whereas Brokermint charges a reasonable fee. It's not cheap but it's a fair investment for the functionality it provides. I am very pleased with it! and it saves us a lot of hassle and time.

Cons

One thing I'd change is being able to view transaction checklists side by side. Right now I have to open each file separately just to look at a checklist which is slow and clunky.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10