Hospital & Health Care, 51-100 employees
More than a year
“LTC CLIENT BILLING”
Pros
This software is simple for business navigation and comes highly recommended.
Cons
THERE IS NOTHING I DISLIKE. THIS SOFTWARE IS simple TO USE.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Accounting, 500+ employees
More than a year
“Love it!”
Pros
Simple to operate. The data exports effectively, and they also provide spending analysis.
Cons
The automatic credit card imports are inconsistent. Sometimes it works fine, and other times it doesn't. Additionally, the exported expense reports' file sizes can be too large for our accounting software to handle.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Accounting, 51-100 employees
More than a year
“I like this product.”
Pros
I find it an effortless way to input expenses for reimbursement, and it is highly intuitive and easy to understand and use.
Cons
I don't use it very often, so I don't have any negative feedback about this product.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Hospitality, 11-50 employees
More than a year
“spent management”
Pros
One of our clients uses this for their travel and expense management, and we assist with annual spending and projection calculations based on Emburse SE.
Cons
Some reports don't reflect all the data correctly, and certain city codes are missing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Non-Profit Organization Management, 51-100 employees
More than a year
“More efficient expense management”
Pros
It has significantly reduced the time spent managing our credit card expenses. Before using Certify, we manually entered all card transactions.
Cons
The mobile app has glitches and could be improved to enhance the mobile experience.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Construction, 51-100 employees
Less than 6 months
“Expense Management”
Pros
The capability to track expenses and receipts helps in reviewing and implementing cost controls within the company.
Cons
We're still awaiting guidance for integration with our accounting software, and the Certify team has not provided adequate support.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 1-10 employees
“The ultimate solution to simplify and streamline expense and travel management”
Pros
From the first use, I was impressed by how easy it is to navigate through all the platform's features.
Cons
I wish the platform had an option to track refunds in real-time. Currently, after submitting an expense report, there's no clear way to know when the reimbursement will be made. Real-time status updates on refunds would be very beneficial.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Financial Services, 1-10 employees
More than a year
“Emburse Certify Expense Review”
Pros
What I liked most about Emburse Certify Expense was its intuitive interface and simple expense management process. It made creating and submitting expense reports, capturing receipts, and tracking reimbursement status easy. The mobile app was especially useful, allowing me to capture receipts on the go and quickly upload them to my expense report. Integration with credit card transactions and automated expense categorization also streamlined the process and saved me time. Additionally, the real-time visibility into my expense status and approval workflow provided transparency and efficiency.
Cons
The aspect I liked least was the limited customization and advanced reporting options. The software lacks advanced features for customizing expense policies and approval workflows to fit specific business needs. Additionally, the basic reporting functionality could be enhanced with more robust options and advanced analytics to provide deeper insights into spending patterns and trends.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
Construction, 101-500 employees
Less than 6 months
“Good software”
Pros
I like the wallet feature and how credit card expenses and receipts merge within it. The tool's flexibility for our needs is also great. Many similar tools are set up as self-install, and they offer support, which I really liked.
Cons
The tool for linking credit cards, especially Visa, is unreliable. We couldn't get ours to work, so we had to manually upload our credit card transactions.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Information Technology and Services, 500+ employees
More than a year
“Emburse Certify Expense: Streamline Your Expense Reporting Process.”
Pros
I am very pleased with how easy it is to create and modify expense reports using this system! It's incredibly convenient to add notes or instructions if needed, and the option to forward reports to another manager for approval is an excellent feature. Overall, I'm very satisfied with the functionality and features this expense reporting platform provides.
Cons
It would be extremely helpful if I could make multiple changes to my expense report all at once. Instead of going through the process of changing the receipt, saving it, then making corrections to the Category, Reason box, and other fields, and saving again, it would save a lot of time if all modifications could be done in one go.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Warehousing, 101-500 employees
Less than a year
“Expense management/control.”
Pros
There has been a lot of discussion, and unexpected expenses have significantly impacted positive billing at closing.
Cons
Some features could be improved to be more accessible to users of varying levels of understanding.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Non-Profit Organization Management, 51-100 employees
More than a year
“Big Time Saver!”
Pros
My favorite feature is the ease of importing charges and reviewing the Emburse statement directly from Certify.
Cons
There is one vendor we haven't been able to connect with, so I need to manually upload charges. It's easy to do, but automatic downloads would be preferable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Goods, 101-500 employees
More than a year
“Certify”
Pros
The product is simple to use, integrates easily with your ERP and credit card vendor, and the mobile app functions well.
Cons
Reporting capabilities are somewhat limited unless you pay extra for the dashboard.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Commercial Real Estate, 11-50 employees
More than a year
“My Thoughts on using Emburse Certify Expense”
Pros
The overall design and ease of maneuvering make this software highly intuitive.
Cons
I have no specific complaints. The software meets all my needs.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Construction, 101-500 employees
More than a year
“Tank construction expense management”
Pros
Uploading receipts and managing GL accounts.
Cons
Cheat sheets, if they exist, are not easily found.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mining & Metals, 11-50 employees
More than a year
“Expenses”
Pros
Bundling air travel with hotel and rental vehicle.
Cons
Sometimes it doesn't show the best flight options.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Wholesale, 101-500 employees
More than a year
“Just My Review”
Pros
Very functional, reasonably priced, and simple to use.
Cons
Occasionally, it's difficult to reach someone for direct support.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
Computer Software, 11-50 employees
More than a year
“Solved all of our problems with expense reporting and accounting”
Pros
We've been using Certify for over ten years now. Collecting receipts and logging everything is very simple, and the QuickBooks integration is great, although receipts don't carry over.
Cons
Add receipts to the QuickBooks integration.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 500+ employees
More than a year
“Certify expense report usage”
Pros
The software is simple to use. We have various people using it, and they all manage to figure it out. We are also receiving more receipts than before because it's easy to take a picture and attach it to the expense report.
Cons
We can't restrict departments based on the user, so people can select the wrong information. We review the coding before approving an expense report, which adds extra review time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 101-500 employees
More than a year
“Budget friendly expense management option”
Pros
It's relatively intuitive and easy to learn after a few expense reports.
Cons
The customer service and billing team doesn't respond or resolve issues promptly.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
5
Functionality
8