DealerCenter Reviews

Pros

What I appreciate is how user friendly it is. It lets me concentrate on buying and selling, while DC organizes all the details for me.

Cons

Frankly, I haven't found any flaws in my experience DC is the top option available.

Pros

I am comfortable using it everywhere navigation is simple and I find it's the best option when paired with Westlake.

Cons

Well the recent updates have made it a bit less user-friendly for me.

Pros

They offer a great service and interface very user-friendly too it's genuinely a helpful tool, especially because it's mobile-friendly and the app is so easy to use.

Cons

Sometimes the overseas tech support can be a bit of a hassle for me, though more often than not I manage to get issues resolved okay.

Pros

One thing I really love is the number of features come in the base package from DMS to Finance Apps. It feels like a very powerful platform that's ideal for any independent dealer.

Cons

So far I haven't found anything that bothers me. One suggestion would be to refine the UX design a little but beyond that I have no other complaints.

Pros

Overall it is a great tool but I mainly use cloud-based one-source DMS and BDC integration capability

Cons

My issue is too many changes but eventually I adapt since it's for improvement overall

Pros

I mainly rely on KBB and AutoCheck exclusively right now and in my experience those tools work really well.

Cons

It annoys me that I am repeatedly forced to log in and I keep running into app login problems.

Pros

DealerCenter is really easy to pick up, even if you're completely new to dealership management software. The interface is clean and navigating around it feels very natural. It combines everything I needinventory management, customer relationship features, tools for structuring deals and credit application processingso it acts as a one-stop solution that genuinely simplifies daily operations.

Cons

While the core features are pretty simple, I noticed some of the more advanced tools take a little time to learn and get comfortable with. Fortunately, it offers strong training materials that made the learning curve much more manageable for me.

Pros

I am impressed by its comprehensive capability to handle virtually every task a dealership could possibly need

Cons

Navigation can be confusing at times, so I found myself relying on the help section quite often

Pros

For our team, all of the information we needed was conveniently available in one central place.

Cons

The pricing, while competitive, could still be better and the billing setup can get pretty confusing.

Pros

One feature I really appreciate is being able to pull a customer's credit while I am entering their details into the system.

Cons

I haven't found any issues yet so far everything seems to be working great.

Pros

The interface is pretty simple and easy to use, though the constant stream of updates can be annoying.

Cons

For me, the platform keeps changing so often I have noticed it seems to get reworked about every couple of months.

Pros

Everything being accessible online really works for me and I appreciate how it integrates with all the other tools I use.

Cons

The cost is on the steep side compared to other alternatives and for me it doesn't offer enough advantage to justify that higher price.

Pros

I really like the platform the workflows feel seamless and I can move through tasks quickly and easily without any hassle.

Cons

That said, I have run into issues with the titles window it needs improvement because it won't always refresh, so uploaded registrations don't consistently show up.

Pros

For me, this platform is really easy to navigate and packs plenty of useful features considering what it costs.

Cons

It is frustrating that printing a deal sheet that includes multiple terms is tricky maybe it's just me and I haven't figured out how to do it but I searched everywhere and couldn't get it to work.

Pros

having all my customer details consolidated in a single place, including credit applications is something I really like.

Cons

Personally, I end up doing a lot of clicking to get around and I often cannot find some information easily.

Pros

I am a big fan of its versatility and the manner in which it integrates with all of my business needs.

Cons

To be honest, I cannot think of any drawbacks to mention about DealerCenter there's nothing I would label as a con.

Pros

The platform is easy to navigate, the support team is friendly and it's dependable.

Cons

For my part, I still feel the product lags in several important features, although the team is rolling out updates every day to add functionality. At times I think they overcomplicate thingsless really can be more. Also, a plea to anyone creating a dealer-focused service please stop appending 'dealer' to your business name it's unnecessary. Thanks!

Pros

When I upload a vehicle it shows up instantly so everyone can view it right away.

Cons

What annoys me is that there are certain actions I cannot perform on my phone through the app, so I am forced to use a desktop computer which is really inconvenient.

Pros

The software gives me access to a ton of features honestly it's like having a complete CRM when I need one.

Cons

At first I had a hard time locating certain features and it felt pretty confusing but after using it a bit I learned the layout and things became much easier.

Pros

As someone who uses it regularly, I find the interface very user-friendly it lets me keep several screens open at once so I can easily flip between different clients. I also appreciate being able to create tasks and reminders that sync with my phone.

Cons

Unfortunately, I cannot set multiple appointments that overlap within the same time frame which limits my scheduling flexibility.