Total 173 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

16%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

GS
Gary S

Sales Manager, 11-50 employees

5.0

im impressed

Pros

I am so happy with the features this software is offering. It has everything that i need.

Cons

No negative remarks.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

ST
Sean T

Manager, 1-10 employees

5.0

Totally worth your investments

Pros

Excellent customer support, great functionality, Highly efficient. DealerCenter is the best.

Cons

Not that I can think of.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

GS
Gary S

Sales Manager, 11-50 employees

5.0

Im impressed

Pros

DealerCenter is such good software. The updates and improvements are continual. Very intuitive and easy to use.

Cons

I havent had any bad experience with this software. Absolutely in love.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

AU
Anees U

Principle, 1-10 employees

5.0

Efficient and Convenient

Pros

I can manage my entire business with Dealer Center which is my favorite thing about this software. It is very easy to navigate.

Cons

No negative thing for me. Great software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

DB
Donnie B

General Manager, 1-10 employees

4.0

What a great software

Pros

DealerCenter is an exceptional software with outstanding features and customer support.

Cons

The limitation of the police book is a con for me I think.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

9

AJ
Anthony J

Sales, 11-50 employees

5.0

So satisfied with dealerCenter

Pros

The system is a great add on, very simple and accurate I would recommend this to any computer illiterate person.

Cons

I dont have any serious problems.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

J
Jarod

Marketing head, 1-10 employees

4.0

Wonderful

Pros

Very user friendly and excellent functionality.

Cons

The customer support is not very responsive.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

J
Jonathan

General Manager, 1-10 employees

5.0

Great customer service

Pros

We have actually have moved all our business now to Dealer Center and aspire to keep on growing. Gives access to my sales, finance, and General Manger so everyone can be on the same page.

Cons

None so far.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Small Business, 11-50 employees

5.0

Organize and print from one program

Pros

One thing I appreciate is that I can organize and print an entire deal from within a single program.

Cons

Westlake keeps inserting itself constantly and interrupting my workflow which I hate.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

R
Richard

Manager, 1-10 employees

4.0

Extremely impressed

Pros

I have my inventory, my financing, contacts, and webpage all through Dealercenter. I can handle all my dealership business at one location. The support staff has guided me through everything concerning Dealer Center.

Cons

Signing in so many times a day is annoying.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

9

CB
Chip B.

Sales, 11-50 employees

5.0

Huge range & fast deal processing

Pros

Honestly DealerCenter caught me off guard with how much it covers, handling a huge range of dealership tasks. For example, I can organize and maintain my inventory, publish vehicles directly to our website and configure feeds to external listing sites. The integrated CRM lets me handle customers and nurture leads without jumping between tools. What I like most is how well it pulls credit reports and forwards customers to lenders as that part feels really good. Also it is fast and great to desk a deal, submit it, monitor applications and then convert an approval into a contract.

Cons

Printing, though, can be frustrating for me. As the whole process feels clunky. There are too many clicks and confirmation steps required before documents actually print which slows me down.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

ON
Obed N

GM, 1-10 employees

4.0

Phenomenal

Pros

The accuracy, the speed, the efficiency, everything about this software is on another level. You do need this software.

Cons

Many windows pop up when you are trying to work and focus.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

A
Anonymous

Small Business, 11-50 employees

5.0

everything at a single tap

Pros

What I really appreciate about this software is that the app puts literally everything I need at a single tap. I can pull up the Carfax, check my inventory, view the banks I am dealing with as truly everything is in one place. The feature I value most is seeing when a buyer gets bank approval, plus being able to tell exactly what steps remain at the dealership so I can coordinate and keep things moving.

Cons

I do find one annoying thing I have to log in repeatedly throughout the day which is a hassle, though I understand it's probably for security and to protect our data. Apart from that inconvenience, the system works well for me and I haven't run into any significant problems with inventory or other core functions.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10