Last Updated
Overview
DealerCenter streamlines accounting tasks for automotive businesses, offering intuitive features for efficient financial management. While it may require initial familiarization, its tailored solutions prove invaluable for automotive professionals. DealerCenter stands as a reliable partner in navigating complex financial processes, ensuring seamless operations.
Overall Rating
Based on 173 users reviews
4.7
Rating Distribution
Positive
94%
Neutral
5%
Negative
1%
Starting Price
Custom
DealerCenter Specifications
- Financial Reporting
- Invoice Management
- Expense Tracking
- Tax Management
What is DealerCenter?
Overview
DealerCenter is an all-in-one cloud-based dealer management software designed to help small to large businesses streamline their accounting processes, customer relationship management, auction, digital marketing, and inventory management, etc. With DealerCenter, users can gain hands-on control over business sales, customer management, inventory, credit reports, insurance, and financing. With its reseller authorization, it can provide automobile dealers the right kind of access to the major credit bureau and book services, vehicle history reports and other services popular with independent dealers.
Some of its key features include: dealer management system, inventory management, online marketing, booking services, CRM, credit report services, vehicle history reports, and Buy Here Pay Here (BHPH). Businesses can create customizable dashboards per the requirement to gain insight into operations across all levels.
DealerCenter facilitates integration with several third-party dealer websites and applications such as QuickBooks, Carfax, TransUnion, Manheim, Craigslist, Kelley Blue Book, AutoCheck, NADA, Black Book, Experian, Equifax, and more. The vehicle book services provide users with unlimited access to book value anytime, anywhere. Dealers can use real-time access to access wholesale, retail, auction, and private party value. It comes with Android and iOS mobile applications, which enable users to handle license scanning, customer check-ins and check-outs, appointments and alert notifications.
USP: The easy-to-use inventory management feature gives you centralized insights into vehicle inventory in your lot. Fast and reliable remote access with native DealerCenter mobile apps for Android and iOS apps.
Product Advantages: One-stop-shop for DMS, CRM, Website Manager, Marketing Tools, Financing.
Product Limitations: There is no local backup in case the network goes down. It requires you to sign up multiple times a day.
Still not sure if it's the right choice for you? Contact us at 661-384-7070 and let our experienced team assist you in making an informed decision.
Pros And Cons of DealerCenter
Pros
Users value the daily inventory updates, which help keep the system accurate and current
Provides access to a wide range of finance companies
Facilitates integration with multiple third-party dealer applications
Users appreciate the support they receive from their customer services
Cons
Slowing down of the system during peak usage time
The mobile app is criticized for lacking some of the functionality available on the desktop version
DealerCenter Reviews
Total 173 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars78%
4
Stars16%
3
Stars5%
2
Stars1%
1
Stars1%
Share your experience
Automotive, 11-50 employees
More than a year
“Increased deal flow and sales”
Pros
Lately I have been getting much more interaction from customers through DealerCenter so my deal flow has definitely picked up and I am closing more sales than ever. And whenever I have questions, my account reps respond almost instantly even if they don't have the answer on the spot, they follow up quickly. Adding it to my setup completely turned things around ss the moment I enabled it, my CRM went crazy with activity and leads started pouring in.
Cons
There is a bit of a learning curve but I expected some adjustment when moving to a different software provider, so it was not a surprise.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Automotive, 1-10 employees
More than a year
“Stood out service and product line”
Pros
What stood out to me was their customer service and product line. Derek stepped in to help and I'd pick them over Frazer any day.
Cons
I honestly do not have any complaints as my time with it has been really positive overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Automotive, 1-10 employees
More than a year
“Impressed by outstanding customer support”
Pros
I am most impressed by DealerCenter's outstanding customer support. Whenever I reach out for assistance, they respond quickly and always help me find a fix. My account rep consistently goes the extra mile for me. In short I genuinely enjoy working with the DMS as it's user friendly, fast and supported by a team that truly cares.
Cons
If I am being real I am a big fan of this tool and everything it offers. So there is nothing about the software that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does DealerCenter offer an API?
Yes, DealerCenter offers an API that allows dealerships to integrate the software with other systems.
What language does DealerCenter support?
DealerCenter primarily supports English.
What other apps does DealerCenter integrate with?
DealerCenter integrates with various third-party applications, including QuickBooks, Worldplay, Tekion, Paypros, and various CRM and marketing tools.
What types of pricing plans does DealerCenter offer?
DealerCenter offers various pricing plans depending on the features and services a dealership needs. For instance, DMS for $79/month, Law contract for $2.25/contract, CRM Plus for $99/month, CRM Pro for $199/month, Black Book Desktop for $50/month, etc. Contact us right away if you want to get a specialized DealerCenter pricing quote.
Who are the typical users of DealerCenter?
The typical users of DealerCenter are independent automotive dealerships, including used car dealers and buy here, pay here (BHPH) dealerships. It is especially popular among small to large dealerships looking for an all-in-one solution to manage their business operations.
What level of support does DealerCenter offer?
DealerCenter offers various levels of customer support, including phone support, email support, and live chat.