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DealerCenter

DealerCenter Reviews

13 Reviews

Overall Rating

4.5

13 Reviews

Rating Distribution

5

star

(7)

4

star

(6)

3

star

(0)

2

star

(0)

1

star

(0)

Satisfaction Score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

filter

Filters

Excellent choice for customer support automation.
Pros

It is quite literally a customer support manager for my company. DealerCenter has the ability to quickly create and modify templates as per your needs, which would make your workflow a lot smoother. Our clients have the confidence that whenever they approach us for support, at least someone will be there to respond, even if its just the software. We have created a lot of commonly used email and text templates that make our work faster and keep our clients happy. They have assigned an agent to us to specifically deal with our companys problems, and it feels great to be catered to this extent.

Cons

They price the features based on how much they are used, which is a very strang thing to do for such a large service provider. We started using it because it didnt add much to the price we already paid, but the price quickly rose to the point where the benefits were overshadowed by the price. Its not good for reporting; if youre looking for something with better reporting capabilities, look elsewhere. And they update the system out of nowhere, which would even interrupt your workflow, and youd have no prior information about it.

Ease of use

9

Value for money

9

Customer Support

7

Functionality

8

Hannah H.

Retail, 11-50 Employees employees

Oct 15, 2022

Excellent customer service
Pros

Easy to Use - Friendly Customer Service - The score is a good selling tool.

Cons

I have had slight issues with the reporting tools.

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

Alex

Administrator, 2-10 employees employees

Nov 20, 2020

Best software ever
Pros

I can integrate all of my banks inside one platform, so easy to use and convenient.

Cons

Nothing I dislike. Its amazing.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MASSOUD M.

Owner, - employees

Nov 12, 2020

im impressed
Pros

I am so happy with the features this software is offering. It has everything that i need.

Cons

No negative remarks.

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

Gary S

Sales Manager, 11-50 employees employees

Sep 24, 2020

Totally worth your investments
Pros

Excellent customer support, great functionality, Highly efficient. DealerCenter is the best.

Cons

Not that I can think of.

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

Sean T

Manager, 2-10 employees employees

Aug 11, 2020

Im impressed
Pros

DealerCenter is such good software. The updates and improvements are continual. Very intuitive and easy to use.

Cons

I havent had any bad experience with this software. Absolutely in love.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

Gary S

Sales Manager, 11-50 employees employees

Jun 15, 2020

Efficient and Convenient
Pros

I can manage my entire business with Dealer Center which is my favorite thing about this software. It is very easy to navigate.

Cons

No negative thing for me. Great software.

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

Anees U

Principle, 2-10 employees employees

Jun 11, 2020

What a great software
Pros

DealerCenter is an exceptional software with outstanding features and customer support.

Cons

The limitation of the police book is a con for me I think.

Ease of use

7

Value for money

7

Customer Support

7

Functionality

9

Donnie B

General Manager, 2-10 employees employees

Feb 04, 2020

So satisfied with dealerCenter
Pros

The system is a great add on, very simple and accurate I would recommend this to any computer illiterate person.

Cons

I dont have any serious problems.

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

Anthony J

Sales, 11-50 employees employees

Oct 29, 2019

Wonderful
Pros

Very user friendly and excellent functionality.

Cons

The customer support is not very responsive.

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

Jarod

Marketing head, 2-10 employees employees

Oct 22, 2019

Great customer service
Pros

We have actually have moved all our business now to Dealer Center and aspire to keep on growing. Gives access to my sales, finance, and General Manger so everyone can be on the same page.

Cons

None so far.

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

Jonathan

General Manager, 2-10 employees employees

Aug 13, 2019

Extremely impressed
Pros

I have my inventory, my financing, contacts, and webpage all through Dealercenter. I can handle all my dealership business at one location. The support staff has guided me through everything concerning Dealer Center.

Cons

Signing in so many times a day is annoying.

Ease of use

9

Value for money

8

Customer Support

7

Functionality

9

Richard

Manager, 2-10 employees employees

Jan 15, 2019

Phenomenal
Pros

The accuracy, the speed, the efficiency, everything about this software is on another level. You do need this software.

Cons

Many windows pop up when you are trying to work and focus.

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

Obed N

GM, 2-10 employees employees

Mar 19, 2018