Total 18 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
December 2022

the best for accounting

Pros

fastfund allows me to save significant time in managing the company's accounting. It is user-friendly and offers excellent features.

Cons

fastfund works exceptionally well for me, and I haven't encountered any issues with this application so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Annalese

Non-Profit Organization Management, 11-50 employees

More than a year

4.0
June 2022

great accounting software for nonprofits

Pros

We chose Fastfunds over Quickbooks because of its focus on nonprofit accounting. Nonprofits have distinct requirements that differ from for-profit businesses, and Quickbooks does not cater well to nonprofits, especially those needing to track and allocate grant funds.

Cons

The implementation of the software was a bit difficult. We experienced numerous issues with transferring data from our previous accounting software.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

4

Functionality

10

S

Sarah

Religious Institutions, 1-10 employees

Less than 6 months

4.0
October 2018

Fast funds

Pros

There is no excessive paperwork involved and this is the one thing I love about this product

Cons

I must admit, being old-fashioned, I find it difficult to get used to all this modern technology.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

D

David

Mental Health Care, 51-100 employees

More than a year

4.0
November 2016

Fast Funds meets our needs!

Pros

The software is quite easy to learn and use. I never encounter any problems when logging into the online system and using its functions. The pricing is very reasonable and the customer service is friendly. The staff recognizes us and remembers our previous requests, which allows them to provide valuable assistance whenever we have new questions or issues.

Cons

Over the years, the AR functions have improved significantly. However, the customer statements are difficult to read and cannot be customized. Invoices can only be identified by numbers, not letters and we prefer using letters. Additionally, there is no designated area to keep collection notes. The only area of concern is fixed assets, as there is no module for it. As a result, we maintain our list in Excel and use Excel to calculate depreciation. Our auditors have recommended that we invest in a fixed asset system.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

L

Lucy

Not Specified, N/A employees

Free Trial

4.0
November 2016

A good accounting product

Pros

It offers flexibility and provides all the necessary reports I require. The software is easy to use.

Cons

The report writing functionality is key for obtaining a detailed breakdown of specific income or expense line items.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

T

Terrie

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
November 2016

ARAIZE'S FAST FUND: Understands the Non-Techy Technician

Pros

I value the ease of use and the ability to connect with support whenever needed.

Cons

There is so much to learn in order to become proficient. I am happy with it so far.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J

Joy

Religious Institutions, 1-10 employees

More than a year

4.0
November 2016

So glad we switched to FastFund

Pros

It directly caters to the needs of not-for-profit organizations, and the customer support is absolutely fabulous.

Cons

It would be better if the knowledge base could be interactive, allowing for direct inquiries regarding specific questions. I would also like a way to view the transaction I just created or reversed. On a couple of occasions, I made mistakes and wanted to reverse them but couldn't figure out what went wrong or how to rectify it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J

James

Religious Institutions, 1-10 employees

More than a year

4.0
November 2016

FastFund exceeded my expectations!

Pros

The software is online, with cross-platform integration. The customer service is great and it offers flexibility. It is designed with the non-profit sector in mind.

Cons

Some parts of the software are not user-friendly, particularly the report generators. It should be possible to hide or disable features that are not being used but clutter the screen.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

C

Caryl

Fund-Raising, 1-10 employees

Less than a year

5.0
November 2016

Non profit acctg made easy

Pros

It is remarkably easy to use.

Cons

I have no issues. It serves us well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

N

Nicole

Hospital & Health Care, 500+ employees

Less than a year

4.0
November 2016

A great product

Pros

Fastfund is very user-friendly.

Cons

The software doesn't give us the option to search for married couples in our database. Our system only lists the main donor, while their spouse is mentioned as a line item with limited search options.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

Q

Quintonia

Non-Profit Organization Management, 1-10 employees

More than a year

4.0
November 2016

Bridge II Sports

Pros

In Fastfund I like the option to import information.

Cons

I really like the customized reports, although I need to familiarize myself with them further.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

D

Doris

Religious Institutions, 11-50 employees

Less than a year

5.0
November 2016

A great way to do fund accounting for churches and other non-profits

Pros

FastFund is easy to use, and the customer service is excellent. The reports generated are fantastic.

Cons

It is not possible to drill down on most reports, and some data entry is not as simple as in QuickBooks.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

J

John

Non-Profit Organization Management, 500+ employees

More than a year

5.0
November 2016

Remarkable

Pros

It is user-friendly and provides good reporting capabilities.

Cons

I encountered a minor issue while typing the name of the Payee. Letters get dropped when typing at normal speeds.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Elizabeth

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
November 2016

Easy and user friendly.

Pros

What I love the most is that I can access it from anywhere.

Cons

The memorized transactions require me to create them first and then edit them. It would be more convenient if I could edit them as I create them, without the need to search for them separately.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Leona

Museums and Institutions, 1-10 employees

More than a year

4.0
November 2016

Fundraising and Accounting programs

Pros

The customer service is what I admire the most. Regardless of the trouble myself or the staff encounters, the Araize staff responds promptly, resolves the issues, and never makes us feel foolish. They are truly the best.

Cons

If we had a larger budget, we might be able to afford a more powerful program, but we are currently quite satisfied.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

R

Rebecca

Individual & Family Services, 11-50 employees

More than a year

5.0
November 2016

Perfect for my non-profit charity

Pros

It excellently gets the job done, and the support (I usually speak with Joe) is outstanding.

Cons

The reports could be more intuitive.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

C

Carol

Farming, 1-10 employees

Less than a year

5.0
November 2016

Almost the best software we haveused

Pros

It truly is a fund accounting software.

Cons

There detailed user training lectures are missing. The information is provided in bits and pieces, and the manual is helpful if you have a background in finance.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

J

Jennifer

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
November 2016

Experience with Fast Funding

Pros

When you are working with the software everything flows seamlessly.

Cons

I cannot delete a person who no longer donates to us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10