Facilities Services, 11-50 employees
Less than 6 months
“Complete all in one compliance platform”
Pros
From my experience, iAuditor is easily the most complete all in one compliance platform I have worked with so far. I also really like how user friendly it is, the huge library of templates and the ability to upload data in real time all of which are excellent.
Cons
The only real drawback is the extra effort required if I want to export the templates I have created into PDF format. As the process isn't as simple as I'd like.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Food & Beverages, 101-500 employees
More than a year
“Adapts easily to any audit workflow”
Pros
The app slots neatly into whatever audit format I need which makes it really user-friendly no matter who is using it. It automatically records audit specifics like the exact date and time, then proceeds through the remaining questions in a smooth flow and it lets me add photos and detailed notes as needed.
Cons
At first, I struggled to locate the correct template to start conducting audits which was a bit confusing.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Mechanical or Industrial Engineering, 11-50 employees
More than a year
“Dynamic service specific audit forms”
Pros
iAuditor lets our team build service-specific forms with dynamic fields, insert photos straight into the report and handle conditional question-and-answer sections within the report.
Cons
We find the export formatting for iAuditor to Word or PDF fairly restrictive and having greater customization options would let us produce files that need almost no further editing.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Automotive, 500+ employees
More than a year
“Easy training with detailed audit reports”
Pros
It is really easy to use, it generates very detailed reports and I can train new employees on it without much trouble.
Cons
Back when we did these audits with punch cards, someone had to sort them all by hand and I found the whole process extremely tedious.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Facilities Services, 1-10 employees
More than a year
“Custom field inspection templates for teams”
Pros
For our team, iAuditor has been a terrific field inspection and auditing tool, allowing us to design templates tailored to each service we provide.
Cons
One thing I have noticed is the Word export is fairly rudimentary, so I spend a lot of time reformatting the output before it becomes a polished, shareable report.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
Government Administration, 51-100 employees
More than a year
“Limited api and export capabilities”
Pros
iAuditor handles the basics well. such as with it making templates is easy, entering data on-site is simple and pulling basic reports is quick.
Cons
However, I feel the tool is fairly limited in capability as the API isn't very reliable for linking to reporting platforms, export files often omit in-progress or incomplete inspections and there isn't good support for bulk exporting data to the web interface.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
6
Hospitality, 500+ employees
More than a year
“Highly customizable with responsive support”
Pros
I am impressed by how customizable it is, how simple it is to use and the responsive customer support. I also appreciate that they continually enhance both the product and services.
Cons
Honestly I haven't run into any issues as everything works well, the features are great and the support team is excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Internet, 500+ employees
Less than a year
“Smooth integration with reporting tools”
Pros
The way it connects flawlessly with other tools, particularly Tableau, has made my reporting tasks so much easier than before. I have found audits are far more organized with iAuditor these days. Previously I really struggled to keep audits and checklists under control, so this is a big improvement.
Cons
The desktop app works well overall and I don't have many complaints there. On the other hand, when I use the mobile app I have run into syncing problems occasionally. Fortunately those glitches only happen now and then, so they haven't been a constant headache.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
Medical Physicist, 1-10 employees
“It checks all the boxes”
Pros
Excellent software with exceptional features and the most amazing customer support.
Cons
Nothing that I can think of. It has been a blessing.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Education Management, 51-100 employees
More than a year
“Flexible and multilingual audit platform”
Pros
iAuditor is really easy to use, incredibly flexible and genuinely practical and it also supports multiple languages.
Cons
The only issue I have come across is that the price can seem a bit low and that's the only drawback I have found.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Owner/Inspector, 1-10 employees
“Very intuitive and smart”
Pros
Flawless features and very comprehensive. It has helped us a lot.
Cons
One-two features can be added for full marks.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
7
Architecture & Planning, 1-10 employees
Less than a year
“Mobile inspections with instant reports”
Pros
I use iAuditor on my phone or tablet to fill out site inspection forms, flag issues I spot on-site and generate reports from the templates we've put together.
Cons
For me, putting templates together felt like a really tiresome task and I found their online support unhelpful when I was trying to learn how to build audit templates.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Construction, 1-10 employees
Less than 6 months
“Ideal reporting flow for field technicians”
Pros
It is pretty perfect for field technicians to send their reports over so I can perform the final editing and formatting work.
Cons
I get the sense that image attachments are merely dropped into the reports without much thought and I'd love more built-in options for placing and sizing photos so I don't have to spend so much time fixing layout and doing extra edits.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Hospital & Health Care, 500+ employees
More than a year
“Time saving reporting without duplication”
Pros
We don't have to handle the same information twice anymore as I can pull together a report of our findings quickly and without hassle which saves time.
Cons
I find training nurses on a new IT system particularly challenging as a large portion of our aged-care team are only beginning to develop basic computing skills, so it takes time and patience.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Civil Engineering, 1-10 employees
Free Trial
“Easy customization of inspection formats”
Pros
With it, it is pretty easy to customize an inspection format I already have.
Cons
The one downside I noticed is that with lots of sections, I wish the app would automatically collapse a section once I have finished checking all of its checkpoints which would make navigation much easier.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Hospitality, 11-50 employees
Less than a year
“Quick setup with downloadable audit templates”
Pros
Getting custom audits up and running was easy for me and I really like the downloadable templates as we rely on them to evaluate our students practical assessments.
Cons
I find the pricing a bit steep for a small business like ours which can feel relatively expensive.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
10
Functionality
9
Facilities Services, 11-50 employees
More than a year
“Professional reports with simple workflows”
Pros
I have found the app creates an exceptionally tidy, polished and professional result. It was easy to pick up as the learning curve was very short and the outputs look great. For a custodial inspection workflow, it let me snap photos, assign grades and jot down notes on each item I inspected. The generated report also looks clean and professional which I really appreciated.
Cons
With the free tier, I am limited to a fixed number of uses each month. Because I needed to photograph a lot of items, I quickly burned through my allowance. That said, I genuinely believe that if I upgraded to a bigger plan that offered more capacity and data storage, this would easily become a top-notch program for my needs.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Hospitality, 500+ employees
Less than 6 months
“Practical on site audit checklists”
Pros
What I love is how easy it is to put together audit checklists and how practical it feels when I am doing in-person, on-site audits.
Cons
Honestly I cannot think of any downsides to this tool. from my perspective, there aren't any.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Government Administration, 101-500 employees
Less than 6 months
“Simple and intuitive for non technical users”
Pros
It's fairly easy to use. I am not huge on tech and after dealing with apps that were either overly complex or too restrictive in the past, iAuditor has felt refreshingly simple and very easy to navigate.
Cons
Because I prefer to keep things fairly simple, I sometimes find it hard to turn my ideas into a functioning template. But thankfully a colleague from another authority recommended it and has helped me put together the templates I need, taking time to walk me through the setup step by step until I felt comfortable using them, so in the end that's really only a small issue.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Oil & Energy, 101-500 employees
Less than 6 months
“Helpful templates with easy usability”
Pros
iAuditor is very easy to use, completely hassle-free and the templates were genuinely helpful.
Cons
There was nothing about it that I didn't like.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10