Total 242 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

6%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

E
Erik

Facilities Services, 11-50 employees

Less than 6 months

5.0

Complete all in one compliance platform

Pros

From my experience, iAuditor is easily the most complete all in one compliance platform I have worked with so far. I also really like how user friendly it is, the huge library of templates and the ability to upload data in real time all of which are excellent.

Cons

The only real drawback is the extra effort required if I want to export the templates I have created into PDF format. As the process isn't as simple as I'd like.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

R
Rajiv

Food & Beverages, 101-500 employees

More than a year

5.0

Adapts easily to any audit workflow

Pros

The app slots neatly into whatever audit format I need which makes it really user-friendly no matter who is using it. It automatically records audit specifics like the exact date and time, then proceeds through the remaining questions in a smooth flow and it lets me add photos and detailed notes as needed.

Cons

At first, I struggled to locate the correct template to start conducting audits which was a bit confusing.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

S
Stuart

Mechanical or Industrial Engineering, 11-50 employees

More than a year

5.0

Dynamic service specific audit forms

Pros

iAuditor lets our team build service-specific forms with dynamic fields, insert photos straight into the report and handle conditional question-and-answer sections within the report.

Cons

We find the export formatting for iAuditor to Word or PDF fairly restrictive and having greater customization options would let us produce files that need almost no further editing.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

J
Jonnie

Automotive, 500+ employees

More than a year

5.0

Easy training with detailed audit reports

Pros

It is really easy to use, it generates very detailed reports and I can train new employees on it without much trouble.

Cons

Back when we did these audits with punch cards, someone had to sort them all by hand and I found the whole process extremely tedious.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Dave

Facilities Services, 1-10 employees

More than a year

4.0

Custom field inspection templates for teams

Pros

For our team, iAuditor has been a terrific field inspection and auditing tool, allowing us to design templates tailored to each service we provide.

Cons

One thing I have noticed is the Word export is fairly rudimentary, so I spend a lot of time reformatting the output before it becomes a polished, shareable report.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

S
Sunie

Government Administration, 51-100 employees

More than a year

3.0

Limited api and export capabilities

Pros

iAuditor handles the basics well. such as with it making templates is easy, entering data on-site is simple and pulling basic reports is quick.

Cons

However, I feel the tool is fairly limited in capability as the API isn't very reliable for linking to reporting platforms, export files often omit in-progress or incomplete inspections and there isn't good support for bulk exporting data to the web interface.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

6

W
Waqas

Hospitality, 500+ employees

More than a year

5.0

Highly customizable with responsive support

Pros

I am impressed by how customizable it is, how simple it is to use and the responsive customer support. I also appreciate that they continually enhance both the product and services.

Cons

Honestly I haven't run into any issues as everything works well, the features are great and the support team is excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Internet, 500+ employees

Less than a year

4.0

Smooth integration with reporting tools

Pros

The way it connects flawlessly with other tools, particularly Tableau, has made my reporting tasks so much easier than before. I have found audits are far more organized with iAuditor these days. Previously I really struggled to keep audits and checklists under control, so this is a big improvement.

Cons

The desktop app works well overall and I don't have many complaints there. On the other hand, when I use the mobile app I have run into syncing problems occasionally. Fortunately those glitches only happen now and then, so they haven't been a constant headache.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

MA
Matheus A

Medical Physicist, 1-10 employees

5.0

It checks all the boxes

Pros

Excellent software with exceptional features and the most amazing customer support.

Cons

Nothing that I can think of. It has been a blessing.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

G
Giorgi

Education Management, 51-100 employees

More than a year

5.0

Flexible and multilingual audit platform

Pros

iAuditor is really easy to use, incredibly flexible and genuinely practical and it also supports multiple languages.

Cons

The only issue I have come across is that the price can seem a bit low and that's the only drawback I have found.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JG
John G

Owner/Inspector, 1-10 employees

4.0

Very intuitive and smart

Pros

Flawless features and very comprehensive. It has helped us a lot.

Cons

One-two features can be added for full marks.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7

R
Ron

Architecture & Planning, 1-10 employees

Less than a year

4.0

Mobile inspections with instant reports

Pros

I use iAuditor on my phone or tablet to fill out site inspection forms, flag issues I spot on-site and generate reports from the templates we've put together.

Cons

For me, putting templates together felt like a really tiresome task and I found their online support unhelpful when I was trying to learn how to build audit templates.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

M
Maria

Construction, 1-10 employees

Less than 6 months

4.0

Ideal reporting flow for field technicians

Pros

It is pretty perfect for field technicians to send their reports over so I can perform the final editing and formatting work.

Cons

I get the sense that image attachments are merely dropped into the reports without much thought and I'd love more built-in options for placing and sizing photos so I don't have to spend so much time fixing layout and doing extra edits.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

E
Evan

Hospital & Health Care, 500+ employees

More than a year

5.0

Time saving reporting without duplication

Pros

We don't have to handle the same information twice anymore as I can pull together a report of our findings quickly and without hassle which saves time.

Cons

I find training nurses on a new IT system particularly challenging as a large portion of our aged-care team are only beginning to develop basic computing skills, so it takes time and patience.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

A
Ananth

Civil Engineering, 1-10 employees

Free Trial

5.0

Easy customization of inspection formats

Pros

With it, it is pretty easy to customize an inspection format I already have.

Cons

The one downside I noticed is that with lots of sections, I wish the app would automatically collapse a section once I have finished checking all of its checkpoints which would make navigation much easier.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

H
Hein

Hospitality, 11-50 employees

Less than a year

5.0

Quick setup with downloadable audit templates

Pros

Getting custom audits up and running was easy for me and I really like the downloadable templates as we rely on them to evaluate our students practical assessments.

Cons

I find the pricing a bit steep for a small business like ours which can feel relatively expensive.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

10

Functionality

9

D
David

Facilities Services, 11-50 employees

More than a year

5.0

Professional reports with simple workflows

Pros

I have found the app creates an exceptionally tidy, polished and professional result. It was easy to pick up as the learning curve was very short and the outputs look great. For a custodial inspection workflow, it let me snap photos, assign grades and jot down notes on each item I inspected. The generated report also looks clean and professional which I really appreciated.

Cons

With the free tier, I am limited to a fixed number of uses each month. Because I needed to photograph a lot of items, I quickly burned through my allowance. That said, I genuinely believe that if I upgraded to a bigger plan that offered more capacity and data storage, this would easily become a top-notch program for my needs.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

E
Elena

Hospitality, 500+ employees

Less than 6 months

5.0

Practical on site audit checklists

Pros

What I love is how easy it is to put together audit checklists and how practical it feels when I am doing in-person, on-site audits.

Cons

Honestly I cannot think of any downsides to this tool. from my perspective, there aren't any.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P
Pete

Government Administration, 101-500 employees

Less than 6 months

5.0

Simple and intuitive for non technical users

Pros

It's fairly easy to use. I am not huge on tech and after dealing with apps that were either overly complex or too restrictive in the past, iAuditor has felt refreshingly simple and very easy to navigate.

Cons

Because I prefer to keep things fairly simple, I sometimes find it hard to turn my ideas into a functioning template. But thankfully a colleague from another authority recommended it and has helped me put together the templates I need, taking time to walk me through the setup step by step until I felt comfortable using them, so in the end that's really only a small issue.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A
Ashley

Oil & Energy, 101-500 employees

Less than 6 months

5.0

Helpful templates with easy usability

Pros

iAuditor is very easy to use, completely hassle-free and the templates were genuinely helpful.

Cons

There was nothing about it that I didn't like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10