Total 242 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

6%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M
Matheus

Medical Devices, 1-10 employees

More than a year

5.0

Standardized operations with real time updates

Pros

After I completed the initial setup of my reviews which I think is the single most important step I was able to standardize how my team operates and get real-time updates so I am always aware of what's going on.

Cons

I still haven't come across any issues significant enough to list here, so at the moment I don't have anything specific to add in this section.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anuja

Hospitality, 101-500 employees

More than a year

5.0

User friendly with no learning curve

Pros

The app is simple and pretty user-friendly. It even lets me upload and store photos without any fuss. Also there are plenty of features to choose from and my team didn't need to consult a user guide as we picked it up and started using it right away.

Cons

It would be helpful if I could view all reports submitted across my organization, since right now I cannot see everyone's submissions.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

N
Nathan

Consumer Services, 11-50 employees

Less than 6 months

5.0

Precise scoring with clear dashboards

Pros

Being able to create my own templates for every angle of team performance was a big win and I really liked that the scoring is precise while the outcomes are presented clearly on an interactive dashboard.

Cons

At the moment I really cannot think of any aspects of the platform that I dislike, because it has met every requirement I set out and even delivered more than I expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Simon

Telecommunications, 101-500 employees

More than a year

5.0

Fast custom audits with strong support

Pros

For me, it's incredibly user-friendly as I can put together custom audit templates in minutes rather than hours and I have found their customer service, ongoing support and reporting features to all work well.

Cons

I find the scoring system a bit tricky to set up in a way that produces useful, meaningful scores, although I am confident that if I collaborated with the iAuditor support team they'd help me resolve these issues.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

C
Christian

Nonprofit Organization Management, 51-100 employees

Less than 6 months

4.0

Automated alerts for failed inspections

Pros

I use this app every day to run inspections on activities and it's really effective for that purpose. whenever an item fails, the right person automatically gets an email notification.

Cons

Because I keep multiple checklists linked into this platform, I often don't want to mark everything as done all at once. The app isn't ideal for that workflow since it pushes you to finish a checklist entirely after you begin it which can be frustrating.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

C
Caroline

Education Management, 500+ employees

More than a year

5.0

Powerful analytics without spreadsheets

Pros

Well I am really impressed with this platform. It's incredibly simple to build and tailor audits and checklists to meet my needs and the analytics let me view outcomes without wrestling with spreadsheets. Overall it's an excellent tool and their customer support is outstanding. I honestly couldn't ask for more.

Cons

I can hardly point out any real faults but the only thing that bothers me a bit is the redesigned report layout. Fortunately I can still switch back to the classic report, so it's not a deal breaker and I really cannot complain.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

K
Kurt

Automotive, 500+ employees

More than a year

5.0

Faster and more efficient safety audits

Pros

Using this app is not a problem as it is pretty simple and user friendly which makes conducting safety audits dramatically faster and far more efficient than before.

Cons

At this point, I haven't noticed any real downsides to it yet. naturally I am still a new user and may discover some later.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N
nelson

Facilities Services, 500+ employees

More than a year

5.0

Clear visibility into quality issues

Pros

I have found this tool extremely easy to use and it clearly identifies for both me and the inspected site all of the quality issues that require improvement.

Cons

My only real complaint is that the MB quota is too small. after I complete a single site's work the MB allocation fills up and I am unable to use the service for the rest of that month, so I have to wait an entire month before I can use it again.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

10

Functionality

9

A
Adam

Construction, 101-500 employees

Free Trial

5.0

Advanced custom logic in forms

Pros

Custom logic in my forms

Cons

I don't really have any drawbacks to mention right now. it genuinely meets a real need for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
David

Retail, 500+ employees

More than a year

5.0

Easy setup with multi-device support

Pros

It is really easy to use, has powerful functionality, a simple set up, helpful reports and it supports multiple devices

Cons

I find the cost to be pretty steep when I am not part of an organization

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

10

Functionality

9

A
Anonymous

Airlines/Aviation, 500+ employees

More than a year

5.0

Simple navigation with great support

Pros

Totally blown away. To be honest I am finding this app absolutely perfect for our activity. It's simple to navigate and I appreciate that there's always a responsive team on hand if I want to explore additional features.

Cons

I don't have any complaints at the moment. the only improvement I'd like to see is bringing every website capability straight into the app for full functionality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Chris

Construction, 1-10 employees

Less than a year

5.0

Flexible reports with mobile photos

Pros

Our team really appreciates how flexible the audit reports are as we can brand and lay them out exactly how we want and use different question/answer formats like radio buttons, drop-down menus and text fields. While on-site, the field reviewers can snap and upload photos straight from their phones so there's no ambiguity about observations. Once they're back in the office, our administrative staff can export the whole report to Word and polish the document as necessary.

Cons

That said, even though I can add photos, I find the picture index at the back of the report a little awkward because I have to keep scrolling back and forth and manually copy-pasting the higher-quality images I want to use. It would be much more convenient if there were a simpler, more direct way to select and include the best photos without that repetitive juggling.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Construction, 500+ employees

Free Trial

4.0

Affordable, configurable and ready templates

Pros

I am impressed by how configurable it is and how easy it was to pick up. Also it was the least expensive choice I came across and it includes plenty of handy out-of-the-box features like templates for routine company audits.

Cons

We didn't have any complaints. The only reason we migrated to a different platform was to gain greater control over the audits and forms we submit.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

B
Ben

Nonprofit Organization Management, 11-50 employees

More than a year

5.0

Professional results across platforms

Pros

The software is easy to use and it delivers professional-quality results. Moreover I like it because I can access it across multiple platforms.

Cons

At times I cannot extract a CSV file for all completed audits.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

C
Christian

Construction, 11-50 employees

Less than a year

5.0

Unlimited customization

Pros

For me, there are virtually no limits to what I can build.

Cons

I have found pulling out the information the app gathers to be tricky, though it's definitely possible.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

D
Doug

Utilities, 101-500 employees

More than a year

5.0

Fast and easy audits

Pros

iAuditor is extremely easy to use and it takes very little time for me to complete an audit.

Cons

I'd like to see a recognition section to highlight people on site who are spot-on and consistently go above and beyond expectations.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

S
Scott

Mining & Metals, 500+ employees

More than a year

5.0

User-friendly, responsive support

Pros

It is pretty easy to navigate and the team responds quickly with excellent support, so it's really user-friendly.

Cons

There's nothing negative I can think of and I'd suggest trying out the software with a trial to see for yourself.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Brandon

Construction, 1-10 employees

Less than 6 months

5.0

Multi-device audits with rich questions

Pros

I can access iAuditor from my phone, tablet or laptop depending on whatever I have with me on site. I am able to drop photos taken on the device straight into the relevant parts of a report. I also build lots of different question or review elements like buttons, drop-downs and multi-line text fields, etc.

Cons

Honestly creating forms in iAuditor confuses me and I find their help pages don't actually resolve the uncertainties I run into.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

K
Kara

Higher Education, 500+ employees

More than a year

5.0

Clean, user friendly interface

Pros

The user interface is pretty easy to navigate and genuinely user friendly.

Cons

Sometimes I cannot easily confirm whether the Audit report was actually emailed because the app immediately returns me to the 'view and send' screen, leaving me unsure if it was sent.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

N
Natalia

Education Management, 500+ employees

Free Trial

5.0

Reliable for all inspections

Pros

When I am doing different types of inspections, I rely on iAuditor as it's a practical, hands-on checklist tool that works for all kinds of checks.

Cons

I consider this tool well worth using because it helps me complete my tasks and is extremely useful whenever I need to create or raise an audit.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10