Food Production, 11-50 employees
Less than a year
“Real time kpi and department scoring”
Pros
One thing I appreciate is the ability to score departments and set KPIs, then monitor and track them in real time.
Cons
However, I find it lacks strong, auditable close-out functionality that allows non-system users to add comments or attach photos and other evidence directly to an action as proof of the work performed. This capability is critical for BRC, ISO22000 and other GFSI certification schemes but today it still relies on a system user to upload or enter that evidence for every single action. Because of that manual dependency the close-out process becomes very time consuming and the validity of a closed action is sometimes questionable since another party may be editing the record.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
7
Oil & Energy, 500+ employees
More than a year
“Auditing on the go with ease”
Pros
It is pretty easy to use overall and being able to work on the go matters a lot to me.
Cons
No real issues for me. I'd just love it if the app could send me a notification when I am close to a location where I could run an iAuditor inspection.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Information Technology & Services, 51-100 employees
Less than 6 months
“Clean and user friendly interface design”
Pros
I find the interface really easy on the eyes, very user-friendly and incredibly simple to navigate.
Cons
At first, the save/close options for inspections were a bit confusing as I couldn't tell whether an inspection was marked as completed but after a short while we got used to it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Government Administration, 500+ employees
Less than a year
“Actionable reports with photos and details”
Pros
Using only iAuditor, I receive all the necessary information and the photos plus descriptions let me take prompt, decisive action.
Cons
Honestly I haven't found any real shortcomings in my use. it only needs the essentials, so I am forced to be verbose here.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Telecommunications, 500+ employees
Less than a year
“Simple setup for forms and reporting”
Pros
Setting up the program, creating forms and configuring reporting was really simple for me.
Cons
I cannot say I have encountered anything about this software that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chemicals, 101-500 employees
Less than a year
“Document loading issues at times”
Pros
What I like is that it's pretty easy to use and completely free and that's what appeals to me
Cons
the app is mostly fine, though I often run into problems when loading documents.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Project Management, 500+ employees
“Great experience”
Pros
The preset forms in the system are extremely user friendly.
Cons
The process for implementing new forms and documents in the platform can be a little cumbersome for my taste.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Technologist, 1-10 employees
“Best for side reviews”
Pros
iAuditor is a great tool for issues I discover when reviewing the site. I can run through a pre-populated list of inspection items.
Cons
Review editing menu is slightly tricky.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
9
WHS Advisor, 11-50 employees
“Exceptional”
Pros
We absolutely love how easy it has made work for us. Highly recommended.
Cons
No bad remarks, its a miracle.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Construction, 500+ employees
More than a year
“User friendly templates for weekly safety checks”
Pros
We rely on iAuditor every week for our site safety inspections. The built-in templates provided in the platform are very user friendly and easy to use.
Cons
adding new forms and documents into the platform is somewhat awkward and more fiddly than I'd really prefer.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
Construction, 51-100 employees
More than a year
“Highly customizable forms with advanced features”
Pros
I can build forms for virtually any purpose I have. everything is highly customizable and I appreciate features like auto-populating fields, dynamic option choices and integrated incident reporting.
Cons
From my experience the initial issues were resolved, yet I still find the scheduling feature isn't as user friendly or smooth as it could be.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Advisor, 11-50 employees
“Impressive”
Pros
Everything can be customized and includes great features like auto-populating fields, dynamic options, and integrated incident reports. So easy to create and customize audits and checklists and get exactly what you want.
Cons
There is nothing wrong with this software.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Director, 11-50 employees
“Highly impressed with iauditor”
Pros
My favorite feature about iauditor is that it has an outstanding reporting feature.
Cons
I would be lying if I said that I had faced any issue with this software.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Analyst, 51-100 employees
“Can do better”
Pros
The templates are easy to build, data is easy to record on-field and basic extracts are easy to obtain.
Cons
The functionality of the tool is pretty limited.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Owner/Inspector, 1-10 employees
“Highly Recommended!”
Pros
The template editor is easy to use. But it does take a little experimenting and getting used to. Every feature works flawlessly. I am very impressed.
Cons
I wish iauditor has an And statement.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
WHS Advisor, 500+ employees
“The best (10/10)”
Pros
Customizing audits is so easy and simple. Excellent analytic tools
Cons
Nothing bad to say about this software. Honestly, it is my favorite.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Telecommunications, 1-10 employees
More than a year
“Practical tool for daily reporting”
Pros
It's user friendly and highly practical. We rely on it for our daily reporting tasks.
Cons
I don't have many other apps to compare it against. Since I began working in the telecom sector, I have used it consistently because our client strongly suggested it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Analyst, 51-100 employees
“Not bad”
Pros
Needs for recording inspections are fulfilled. Templates are very easy to build.
Cons
Reporting is not smooth and can get a little frustrating.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Utilities, 11-50 employees
Less than 6 months
“Archiving problems with large form volumes”
Pros
Once I have the forms set up, using the app becomes fantastic. I have cut down on paper and receive instant reports as soon as inspections finish.
Cons
Every time I sign into the web version, all the files I'd previously archived pop back up in the inspections tab. When I raised the problem with support they said the cause was a user unarchiving files outside of business hours and they maintained no one from iAuditor should have been accessing anything after hours. Because no other customers had reported similar behavior, support wasn't able to offer me much practical assistance. We handle more than a thousand forms each week and the ability to archive reliably was the primary reason we picked this product so we could review items on our own schedule. After we committed to a long-term contract these kinds of problems suddenly began happening which is frustrating. It makes me wonder whether the system can cope with the volume of forms we process daily.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
6
Functionality
7
Telecom Technician, 1-10 employees
“Awesome experience”
Pros
Iauditor offers excellent functionality. It is so simple and easy to navigate.
Cons
I love this software and I havent had any bad experience while using it.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9