Total 242 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

6%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

P
Paul

Food Production, 11-50 employees

Less than a year

5.0

Real time kpi and department scoring

Pros

One thing I appreciate is the ability to score departments and set KPIs, then monitor and track them in real time.

Cons

However, I find it lacks strong, auditable close-out functionality that allows non-system users to add comments or attach photos and other evidence directly to an action as proof of the work performed. This capability is critical for BRC, ISO22000 and other GFSI certification schemes but today it still relies on a system user to upload or enter that evidence for every single action. Because of that manual dependency the close-out process becomes very time consuming and the validity of a closed action is sometimes questionable since another party may be editing the record.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

7

H
Hein

Oil & Energy, 500+ employees

More than a year

4.0

Auditing on the go with ease

Pros

It is pretty easy to use overall and being able to work on the go matters a lot to me.

Cons

No real issues for me. I'd just love it if the app could send me a notification when I am close to a location where I could run an iAuditor inspection.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

N
Nivita

Information Technology & Services, 51-100 employees

Less than 6 months

5.0

Clean and user friendly interface design

Pros

I find the interface really easy on the eyes, very user-friendly and incredibly simple to navigate.

Cons

At first, the save/close options for inspections were a bit confusing as I couldn't tell whether an inspection was marked as completed but after a short while we got used to it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

T
Tony

Government Administration, 500+ employees

Less than a year

4.0

Actionable reports with photos and details

Pros

Using only iAuditor, I receive all the necessary information and the photos plus descriptions let me take prompt, decisive action.

Cons

Honestly I haven't found any real shortcomings in my use. it only needs the essentials, so I am forced to be verbose here.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H
Heidi

Telecommunications, 500+ employees

Less than a year

5.0

Simple setup for forms and reporting

Pros

Setting up the program, creating forms and configuring reporting was really simple for me.

Cons

I cannot say I have encountered anything about this software that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Chemicals, 101-500 employees

Less than a year

3.0

Document loading issues at times

Pros

What I like is that it's pretty easy to use and completely free and that's what appeals to me

Cons

the app is mostly fine, though I often run into problems when loading documents.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

L
Luke

Project Management, 500+ employees

4.0

Great experience

Pros

The preset forms in the system are extremely user friendly.

Cons

The process for implementing new forms and documents in the platform can be a little cumbersome for my taste.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

S
Shawn

Technologist, 1-10 employees

4.0

Best for side reviews

Pros

iAuditor is a great tool for issues I discover when reviewing the site. I can run through a pre-populated list of inspection items.

Cons

Review editing menu is slightly tricky.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

9

K
Kathy

WHS Advisor, 11-50 employees

5.0

Exceptional

Pros

We absolutely love how easy it has made work for us. Highly recommended.

Cons

No bad remarks, its a miracle.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

L
Luke

Construction, 500+ employees

More than a year

4.0

User friendly templates for weekly safety checks

Pros

We rely on iAuditor every week for our site safety inspections. The built-in templates provided in the platform are very user friendly and easy to use.

Cons

adding new forms and documents into the platform is somewhat awkward and more fiddly than I'd really prefer.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

A
Anonymous

Construction, 51-100 employees

More than a year

5.0

Highly customizable forms with advanced features

Pros

I can build forms for virtually any purpose I have. everything is highly customizable and I appreciate features like auto-populating fields, dynamic option choices and integrated incident reporting.

Cons

From my experience the initial issues were resolved, yet I still find the scheduling feature isn't as user friendly or smooth as it could be.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

D
Deja

Advisor, 11-50 employees

5.0

Impressive

Pros

Everything can be customized and includes great features like auto-populating fields, dynamic options, and integrated incident reports. So easy to create and customize audits and checklists and get exactly what you want.

Cons

There is nothing wrong with this software.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

CS
Christian S

Director, 11-50 employees

5.0

Highly impressed with iauditor

Pros

My favorite feature about iauditor is that it has an outstanding reporting feature.

Cons

I would be lying if I said that I had faced any issue with this software.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

S
Sunie

Analyst, 51-100 employees

4.0

Can do better

Pros

The templates are easy to build, data is easy to record on-field and basic extracts are easy to obtain.

Cons

The functionality of the tool is pretty limited.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

J
John

Owner/Inspector, 1-10 employees

4.0

Highly Recommended!

Pros

The template editor is easy to use. But it does take a little experimenting and getting used to. Every feature works flawlessly. I am very impressed.

Cons

I wish iauditor has an And statement.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

CN
Caroline N.

WHS Advisor, 500+ employees

5.0

The best (10/10)

Pros

Customizing audits is so easy and simple. Excellent analytic tools

Cons

Nothing bad to say about this software. Honestly, it is my favorite.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

M
Michael

Telecommunications, 1-10 employees

More than a year

5.0

Practical tool for daily reporting

Pros

It's user friendly and highly practical. We rely on it for our daily reporting tasks.

Cons

I don't have many other apps to compare it against. Since I began working in the telecom sector, I have used it consistently because our client strongly suggested it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

SB
Sunie B

Analyst, 51-100 employees

3.0

Not bad

Pros

Needs for recording inspections are fulfilled. Templates are very easy to build.

Cons

Reporting is not smooth and can get a little frustrating.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

6

E
Emma

Utilities, 11-50 employees

Less than 6 months

3.0

Archiving problems with large form volumes

Pros

Once I have the forms set up, using the app becomes fantastic. I have cut down on paper and receive instant reports as soon as inspections finish.

Cons

Every time I sign into the web version, all the files I'd previously archived pop back up in the inspections tab. When I raised the problem with support they said the cause was a user unarchiving files outside of business hours and they maintained no one from iAuditor should have been accessing anything after hours. Because no other customers had reported similar behavior, support wasn't able to offer me much practical assistance. We handle more than a thousand forms each week and the ability to archive reliably was the primary reason we picked this product so we could review items on our own schedule. After we committed to a long-term contract these kinds of problems suddenly began happening which is frustrating. It makes me wonder whether the system can cope with the volume of forms we process daily.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

7

MV
Michael V

Telecom Technician, 1-10 employees

5.0

Awesome experience

Pros

Iauditor offers excellent functionality. It is so simple and easy to navigate.

Cons

I love this software and I havent had any bad experience while using it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9