Electrical/Electronic Manufacturing, 500+ employees
More than a year
“Consistent global processes”
Pros
I really like how easy it is to streamline tasks. Also I can maintain consistent processes across different countries and keep a global viewpoint.
Cons
Sometimes the platform changes are pushed through with very little heads-up and we end up in the dark about what's been altered. A few updates have broken workflows we relied on. For example, when we shared templates with external collaborators, their pressing the submit button used to trigger an immediate SMS or email alert to us. That notification stopped working quite a while ago after one of the updates.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Information Technology & Services, 1-10 employees
Less than 6 months
“Guided reports with photos!”
Pros
What I like is that it walks you through a step-by-step process and lets you attach photos and extra notes easily. I haven't actually created a job in SafetyCulture myself but I have used several templates that different companies have shared with me. That means I don't need to build a report from scratch or fuss with importing and resizing photos as I just enter the required information, take the necessary pictures and the app generates the report for me.
Cons
In my experience, the usefulness of the app depends heavily on how well the person setting up the job has configured the template. If they miss important details or don't account for variations that could occur on-site, the template can fall short, so it really comes down to the creator's competence and experience. I also sometimes have to enter null or placeholder data just to move to the next section and when I start an inspection it's not always clear how many questions there are or how long the whole process will take.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Food & Beverages, 51-100 employees
Less than 6 months
“Real-time mobile reporting!!”
Pros
At my organization we rely on iAuditor as a multi-purpose tool for our sales team and they can access the mobile app easily which lets them submit real-time reports.
Cons
I have noticed occasional sync problems when we're in areas with poor connectivity and I suspect this happens because the internet connection is weak.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 500+ employees
Less than a year
“Custom IT inspections made easy”
Pros
Using SafetyCulture helps me run technical inspections in our IT department more efficiently. I can tailor checklists to each environment which raises the standard of our reports. Also, the built-in help tool is unexpectedly handy for quick setup or when I have usage questions.
Cons
That said, the mobile app gives me trouble with heavier inspections as it can become slow or even crash when I am handling a lot of images or notes.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Education Management, 11-50 employees
Less than 6 months
“Smart alerts and recurring tasks”
Pros
Whenever an item is nearing expiration or requires revision, the platform sends us email alerts well ahead of time. Using it is easy too, allowing us to move through tasks and audits without friction and I also appreciate that we can schedule automated actions for the future, like setting up recurring inspections or assigning corrective actions when issues are found.
Cons
In my experience, SafetyCulture has met our expectations. its user-focused design really stands out and I have noticed it can scale to match the way we work now, accommodating growth and changing demands without much hassle.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Higher Education, 11-50 employees
Less than 6 months
“Centralized audits with flexible templates”
Pros
The customizable interface gives me fine-grained control and lets me keep a precise record of every assessment and SafetyCulture helps me keep all of my processes centralized so I can quickly find information whenever I need it. I also appreciate that the app provides a large library of templates to streamline how I design evaluations and it's handy that I can switch between different devices mid-audit without losing progress. That flexibility really speeds up my workflow and reduces friction when audits are in motion.
Cons
On one occasion I struggled to export a document in a particular format from my computer. however, their support team resolved the issue and walked me through a clear, easy-to-follow fix that worked.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Restaurants, 1-10 employees
More than a year
“Practical tools for safer inspections”
Pros
I have found that this app gives us practical tools for managing inspections and ultimately improving safety measures across our operations.
Cons
Putting together my summary report isn't as easy as expected and I often find the process confusing and difficult to complete.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Consumer Services, 1-10 employees
Less than 6 months
“Fast and simple implementation”
Pros
We found SafetyCulture implemented several systems for our company very quickly.
Cons
I found the processes and reporting lacked sufficient flexibility. I wanted a simple way to pre-fill fields and progressively build on submissions but doing so proved difficult.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Music, 1-10 employees
Less than 6 months
“Shifts workplace safety mindset”
Pros
I have seen it change how workplace safety is perceived
Cons
From my perspective, the company remains privately owned and hasn't yet reached its full potential
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dairy, 1-10 employees
Free Trial
“All inspections in one platform”
Pros
One thing I really appreciate about this app is that it provides a single platform I can rely on for all of our inspections, audits and assigned non-conformances, among other related tasks.
Cons
I haven't come across anything about this that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 1-10 employees
More than a year
“Complete hub for ISO auditing”
Pros
As a trainer, consultant, internal and surveillance auditor for ISO implementations and a certification auditor, I have found Safety Culture puts every tool and resource I need into one cohesive hub.
Cons
So far, I haven't come across anything about it that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Textiles, 500+ employees
Less than 6 months
“Powerful and adaptable performance”
Pros
I am impressed that SafetyCulture offers a comprehensive set of features that can be adapted to almost any use you can think of and both the website and mobile app run very quickly with little lag.
Cons
Two cons which are basically two missing features I really want. The first is the ability to create issues directly from inspections instead of having to generate them from actions. The second involves asset linking and at the moment an inspection can only be tied to a single asset but I'd much prefer the option to attach many assets like 15 or more to one inspection. For example, I have a ladder inspection template and it's a pain to create a separate inspection for every ladder. What I want is for my team to start one inspection and then link each ladder to the appropriate section within that single inspection.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Plastics, 500+ employees
More than a year
“Modern interface with guided growth”
Pros
The interface is clean and modern and most of the tools are pretty easy to pick up. It doesn't take long at all to create new forms, get them live to record completed tasks, carry out inspections and track actions. While I am not a huge fan of all in one platforms, it usually rolls out major additions with a clear purpose and roadmap which makes it easier for us to keep the number of different systems our team needs to use to a minimum.
Cons
I have noticed some parts of the product still aren't well integrated with each other and a few recent features feel pretty weak in terms of functionality. It does take slightly more time than I'd prefer to get those shortcomings fixed but the SafetyCulture team listens to feedback and generally works to patch these gaps.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Food & Beverages, 500+ employees
Less than 6 months
“Clear nationwide food safety oversight”
Pros
We've gained a much better, nationwide view of each store and how they measure up on food safety inspections which makes managing standards so much easier. Before adopting this, our whole process was paper-based and manual which made supervision difficult and left us open to data manipulation.
Cons
Nothing major but I'd like the desktop dashboard to reflect our branding and offer configurable widgets so we can quickly reach key alerts and documents without digging around.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Transportation/Trucking/Railroad, 51-100 employees
Less than 6 months
“User friendly and professional workflows”
Pros
What stands out to me is the clear, user friendly layout and how easy it is to use. Even with a lot of features packed in, I was able to get the hang of it quickly and make good use of everything it offers. The interface seems built around standard workflows, so it aligns nicely with industry practices and gives interactions a more professional feel.
Cons
Even though the steady stream of updates is helpful, I think the responsiveness to user feedback could be better, especially when it comes to newly introduced features. I have also felt that some capabilities are a bit constrained such as report formatting. For example, leaves very little room for customization. Growing these areas would, in my opinion, make the app more adaptable and increase overall user satisfaction.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Dairy, 11-50 employees
More than a year
“Flexible tool with endless uses”
Pros
I find Safety Culture really easy to use and because it's so flexible the possible applications feel nearly limitless.
Cons
Because of how open-ended it is, I sometimes struggle to convert the idea in my head into a practical, usable Safety Culture solution and I find myself unsure which features to combine or how to structure things for real-world workflows.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Accounting, 1-10 employees
Less than a year
“Supportive and helpful team”
Pros
Using this company has been wonderful and they always help me greatly
Cons
I find SafetyCulture excellent and trust their judgment when I rely on them, so honestly I have nothing negative to report.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Facilities Services, 51-100 employees
More than a year
“Great guide for safety practitioners”
Pros
The way it's organized step by step is very systematic...
Cons
I don't find it very innovative right now, but perhaps it will introduce more features in the future.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Management Consulting, 1-10 employees
More than a year
“Issue tracking with full accountability”
Pros
What I appreciate is the ability to identify problems across the entire company, assign accountable people and maintain follow-up until each issue is fully resolved.
Cons
In my experience, there are a few minor issues with some of the translations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 11-50 employees
Less than a year
“Good for somethings, not others”
Pros
The comprehensive aspect of the app's maintenance section provides an in-depth exploration and thorough coverage of all maintenance-related functionalities and features.
Cons
The app doesn't appeal to me at all, and it's not properly tailored for HVAC needs.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2